@article{FischerHeubergerHeine2021,
  author    = {Fischer, Caroline and Heuberger, Moritz and Heine, Moreen},
  title     = {The impact of digitalization in the public sector},
  series = {Der moderne Staat},
  volume    = {14},
  journal   = {Der moderne Staat},
  number    = {1},
  publisher = {Barbara Budrich},
  address   = {Leverkusen-Opladen},
  issn      = {1865-7192},
  doi       = {10.3224/dms.v14i1.13},
  pages     = {3 -- 23},
  year      = {2021},
  abstract  = {The digitalization of public administration is increasingly moving forward. This systematic literature review analyzes empirical studies that explore the impacts of digitalization projects (n=93) in the public sector. Bibliometrically, only a few authors have published several times on this topic so far. Most studies focusing on impact come from the US or China, and are related to Computer Science. In terms of content, the majority of examined articles studies services to citizens, and therefore consider them when measuring impact. A classification of the investigated effects by dimensions of public value shows that the analysis of utilitarian-instrumental values, such as efficiency or performance, is prevalent. More interdisciplinary cooperation is needed to research the impact of digitalization in the public sector. The different dimensions of impact should be linked more closely. In addition, research should focus more on the effects of digitalization within administration.},
  language  = {en}
}
@article{dePaulaMarxWolfetal.2022,
  author    = {de Paula, Danielly and Marx, Carolin and Wolf, Ella and Dremel, Christian and Cormican, Kathryn and Uebernickel, Falk},
  title     = {A managerial mental model to drive innovation in the context of digital transformation},
  series = {Industry and innovation},
  journal   = {Industry and innovation},
  publisher = {Routledge, Taylor \& Francis Group},
  address   = {Abingdon},
  issn      = {1366-2716},
  doi       = {10.1080/13662716.2022.2072711},
  pages     = {24},
  year      = {2022},
  abstract  = {Industry 4.0 is transforming how businesses innovate and, as a result, companies are spearheading the movement towards 'Digital Transformation'. While some scholars advocate the use of design thinking to identify new innovative behaviours, cognition experts emphasise the importance of top managers in supporting employees to develop these behaviours. However, there is a dearth of research in this domain and companies are struggling to implement the required behaviours. To address this gap, this study aims to identify and prioritise behavioural strategies conducive to design thinking to inform the creation of a managerial mental model. We identify 20 behavioural strategies from 45 interviewees with practitioners and educators and combine them with the concepts of 'paradigm-mindset-mental model' from cognition theory. The paper contributes to the body of knowledge by identifying and prioritising specific behavioural strategies to form a novel set of survival conditions aligned to the new industrial paradigm of Industry 4.0.},
  language  = {en}
}
@article{BeverungenHessKoesteretal.2022,
  author    = {Beverungen, Daniel and Hess, Thomas and K{\"o}ster, Antonia and Lehrer, Christiane},
  title     = {From private digital platforms to public data spaces},
  series = {Electronic markets},
  volume    = {32},
  journal   = {Electronic markets},
  number    = {2},
  publisher = {Springer},
  address   = {Berlin},
  issn      = {1019-6781},
  doi       = {10.1007/s12525-022-00553-z},
  pages     = {493 -- 501},
  year      = {2022},
  abstract  = {Technological developments such as Cloud Computing, the Internet of Things, Big Data and Artificial Intelligence continue to drive the digital transformation of business and society. With the advent of platform-based ecosystems and their potential to address complex challenges, there is a trend towards greater interconnectedness between different stakeholders to co-create services based on the provision and use of data. While previous research on digital transformation mainly focused on digital transformation within organizations, it is of growing importance to understand the implications for digital transformation on different layers (e.g., interorganizational cooperation and platform ecosystems). In particular, the conceptualization and implications of public data spaces and related ecosystems provide promising research opportunities. This special issue contains five papers on the topic of digital transformation and, with the editorial, further contributes by providing an initial conceptualization of public data spaces' potential to foster innovative progress and digital transformation from a management perspective.},
  language  = {en}
}
@article{BruenkerMarxMirbabaieetal.2023,
  author    = {Br{\"u}nker, Felix and Marx, Julian and Mirbabaie, Milad and Stieglitz, Stefan},
  title     = {Proactive digital workplace transformation},
  series = {Journal of information technology},
  journal   = {Journal of information technology},
  publisher = {Sage Publishing},
  address   = {London},
  issn      = {0268-3962},
  doi       = {10.1177/02683962231219516},
  pages     = {19},
  year      = {2023},
  abstract  = {Digital transformation fundamentally changes the way individuals conduct work in organisations. In accordance with this statement, prevalent literature understands digital workplace transformation as a second-order effect of implementing new information technology to increase organisational effectiveness or reach other strategic goals. This paper, in contrast, provides empirical evidence from two remote-first organisations that undergo a proactive rather than reactive digital workplace transformation. The analysis of these cases suggests that new ways of working can be the consequence of an identity change that is a precondition for introducing new information technology rather than its outcome. The resulting process model contributes a competing argument to the existing debate in digital transformation literature. Instead of issuing digital workplace transformation as a deliverable of technological progress and strategic goals, this paper supports a notion of digital workplace transformation that serves a desired identity based on work preferences.},
  language  = {en}
}
@article{KuhlmannHeuberger2021,
  author    = {Kuhlmann, Sabine and Heuberger, Moritz},
  title     = {Digital transformation going local},
  series = {Public money \& management},
  volume    = {43},
  journal   = {Public money \& management},
  number    = {2},
  publisher = {Taylor \& Francis},
  address   = {Abingdon},
  issn      = {0954-0962},
  doi       = {10.1080/09540962.2021.1939584},
  pages     = {147 -- 155},
  year      = {2021},
  abstract  = {Digital government constitutes the most important trend of post-NPM reforms at the local level. Based on the results of a research project on local one-stop shops, this article analyses the current state of digitalization in German local authorities. The authors explain the hurdles of implementation as well as the impact on staff members and citizens, providing explanations and revealing general interrelations between institutional changes, impacts, and context factors of digital transformation.},
  language  = {en}
}
@article{FleischerWanckel2023,
  author    = {Fleischer, Julia and Wanckel, Camilla},
  title     = {Job satisfaction and the digital transformation of the public sector},
  series = {Review of Public Personnel Administration},
  journal   = {Review of Public Personnel Administration},
  publisher = {Sage},
  address   = {London},
  issn      = {0734-371X},
  doi       = {10.1177/0734371X221148403},
  year      = {2023},
  abstract  = {Worldwide, governments have introduced novel information and communication technologies (ICTs) for policy formulation and service delivery, radically changing the working environment of government employees. Following the debate on work stress and particularly on technostress, we argue that the use of ICTs triggers "digital overload" that decreases government employees' job satisfaction via inhibiting their job autonomy. Contrary to prior research, we consider job autonomy as a consequence rather than a determinant of digital overload, because ICT-use accelerates work routines and interruptions and eventually diminishes employees' freedom to decide how to work. Based on novel survey data from government employees in Germany, Italy, and Norway, our structural equation modeling (SEM) confirms a significant negative effect of digital overload on job autonomy. More importantly, job autonomy partially mediates the negative relationship between digital overload and job satisfaction, pointing to the importance of studying the micro-foundations of ICT-use in the public sector.},
  language  = {en}
}
@article{DragičevićVladovaUllrich2023,
  author    = {Dragičević, Nikolina and Vladova, Gergana and Ullrich, Andr{\´e}},
  title     = {Design thinking capabilities in the digital world},
  series = {Frontiers in Education},
  volume    = {7},
  journal   = {Frontiers in Education},
  publisher = {Frontiers},
  address   = {Lausanne, Schweiz},
  issn      = {2504-284X},
  doi       = {10.3389/feduc.2022.1012478},
  pages     = {18},
  year      = {2023},
  abstract  = {Recent research suggests that design thinking practices may foster the development of needed capabilities in new digitalised landscapes. However, existing publications represent individual contributions, and we lack a holistic understanding of the value of design thinking in a digital world. No review, to date, has offered a holistic retrospection of this research. In response, in this bibliometric review, we aim to shed light on the intellectual structure of multidisciplinary design thinking literature related to capabilities relevant to the digital world in higher education and business settings, highlight current trends and suggest further studies to advance theoretical and empirical underpinnings. Our study addresses this aim using bibliometric methods—bibliographic coupling and co-word analysis as they are particularly suitable for identifying current trends and future research priorities at the forefront of the research. Overall, bibliometric analyses of the publications dealing with the related topics published in the last 10 years (extracted from the Web of Science database) expose six trends and two possible future research developments highlighting the expanding scope of the design thinking scientific field related to capabilities required for the (more sustainable and human-centric) digital world. Relatedly, design thinking becomes a relevant approach to be included in higher education curricula and human resources training to prepare students and workers for the changing work demands. This paper is well-suited for education and business practitioners seeking to embed design thinking capabilities in their curricula and for design thinking and other scholars wanting to understand the field and possible directions for future research.},
  language  = {en}
}