@book{RoggeSoltiMansvanderAalstetal.2013, author = {Rogge-Solti, Andreas and Mans, Ronny S. and van der Aalst, Wil M. P. and Weske, Mathias}, title = {Repairing event logs using stochastic process models}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-258-2}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-66797}, publisher = {Universit{\"a}t Potsdam}, pages = {19}, year = {2013}, abstract = {Companies strive to improve their business processes in order to remain competitive. Process mining aims to infer meaningful insights from process-related data and attracted the attention of practitioners, tool-vendors, and researchers in recent years. Traditionally, event logs are assumed to describe the as-is situation. But this is not necessarily the case in environments where logging may be compromised due to manual logging. For example, hospital staff may need to manually enter information regarding the patient's treatment. As a result, events or timestamps may be missing or incorrect. In this paper, we make use of process knowledge captured in process models, and provide a method to repair missing events in the logs. This way, we facilitate analysis of incomplete logs. We realize the repair by combining stochastic Petri nets, alignments, and Bayesian networks. We evaluate the results using both synthetic data and real event data from a Dutch hospital.}, language = {en} } @phdthesis{RoggeSolti2014, author = {Rogge-Solti, Andreas}, title = {Probabilistic Estimation of Unobserved Process Events}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-70426}, school = {Universit{\"a}t Potsdam}, year = {2014}, abstract = {Organizations try to gain competitive advantages, and to increase customer satisfaction. To ensure the quality and efficiency of their business processes, they perform business process management. An important part of process management that happens on the daily operational level is process controlling. A prerequisite of controlling is process monitoring, i.e., keeping track of the performed activities in running process instances. Only by process monitoring can business analysts detect delays and react to deviations from the expected or guaranteed performance of a process instance. To enable monitoring, process events need to be collected from the process environment. When a business process is orchestrated by a process execution engine, monitoring is available for all orchestrated process activities. Many business processes, however, do not lend themselves to automatic orchestration, e.g., because of required freedom of action. This situation is often encountered in hospitals, where most business processes are manually enacted. Hence, in practice it is often inefficient or infeasible to document and monitor every process activity. Additionally, manual process execution and documentation is prone to errors, e.g., documentation of activities can be forgotten. Thus, organizations face the challenge of process events that occur, but are not observed by the monitoring environment. These unobserved process events can serve as basis for operational process decisions, even without exact knowledge of when they happened or when they will happen. An exemplary decision is whether to invest more resources to manage timely completion of a case, anticipating that the process end event will occur too late. This thesis offers means to reason about unobserved process events in a probabilistic way. We address decisive questions of process managers (e.g., "when will the case be finished?", or "when did we perform the activity that we forgot to document?") in this thesis. As main contribution, we introduce an advanced probabilistic model to business process management that is based on a stochastic variant of Petri nets. We present a holistic approach to use the model effectively along the business process lifecycle. Therefore, we provide techniques to discover such models from historical observations, to predict the termination time of processes, and to ensure quality by missing data management. We propose mechanisms to optimize configuration for monitoring and prediction, i.e., to offer guidance in selecting important activities to monitor. An implementation is provided as a proof of concept. For evaluation, we compare the accuracy of the approach with that of state-of-the-art approaches using real process data of a hospital. Additionally, we show its more general applicability in other domains by applying the approach on process data from logistics and finance.}, language = {en} } @phdthesis{Baier2015, author = {Baier, Thomas}, title = {Matching events and activities}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-84548}, school = {Universit{\"a}t Potsdam}, pages = {xxii, 213}, year = {2015}, abstract = {Nowadays, business processes are increasingly supported by IT services that produce massive amounts of event data during process execution. Aiming at a better process understanding and improvement, this event data can be used to analyze processes using process mining techniques. Process models can be automatically discovered and the execution can be checked for conformance to specified behavior. Moreover, existing process models can be enhanced and annotated with valuable information, for example for performance analysis. While the maturity of process mining algorithms is increasing and more tools are entering the market, process mining projects still face the problem of different levels of abstraction when comparing events with modeled business activities. Mapping the recorded events to activities of a given process model is essential for conformance checking, annotation and understanding of process discovery results. Current approaches try to abstract from events in an automated way that does not capture the required domain knowledge to fit business activities. Such techniques can be a good way to quickly reduce complexity in process discovery. Yet, they fail to enable techniques like conformance checking or model annotation, and potentially create misleading process discovery results by not using the known business terminology. In this thesis, we develop approaches that abstract an event log to the same level that is needed by the business. Typically, this abstraction level is defined by a given process model. Thus, the goal of this thesis is to match events from an event log to activities in a given process model. To accomplish this goal, behavioral and linguistic aspects of process models and event logs as well as domain knowledge captured in existing process documentation are taken into account to build semiautomatic matching approaches. The approaches establish a pre--processing for every available process mining technique that produces or annotates a process model, thereby reducing the manual effort for process analysts. While each of the presented approaches can be used in isolation, we also introduce a general framework for the integration of different matching approaches. The approaches have been evaluated in case studies with industry and using a large industry process model collection and simulated event logs. The evaluation demonstrates the effectiveness and efficiency of the approaches and their robustness towards nonconforming execution logs.}, language = {en} } @article{vanderAaLeopoldWeidlich2020, author = {van der Aa, Han and Leopold, Henrik and Weidlich, Matthias}, title = {Partial order resolution of event logs for process conformance checking}, series = {Decision support systems : DSS}, volume = {136}, journal = {Decision support systems : DSS}, publisher = {Elsevier}, address = {Amsterdam [u.a.]}, issn = {0167-9236}, doi = {10.1016/j.dss.2020.113347}, pages = {12}, year = {2020}, abstract = {While supporting the execution of business processes, information systems record event logs. Conformance checking relies on these logs to analyze whether the recorded behavior of a process conforms to the behavior of a normative specification. A key assumption of existing conformance checking techniques, however, is that all events are associated with timestamps that allow to infer a total order of events per process instance. Unfortunately, this assumption is often violated in practice. Due to synchronization issues, manual event recordings, or data corruption, events are only partially ordered. In this paper, we put forward the problem of partial order resolution of event logs to close this gap. It refers to the construction of a probability distribution over all possible total orders of events of an instance. To cope with the order uncertainty in real-world data, we present several estimators for this task, incorporating different notions of behavioral abstraction. Moreover, to reduce the runtime of conformance checking based on partial order resolution, we introduce an approximation method that comes with a bounded error in terms of accuracy. Our experiments with real-world and synthetic data reveal that our approach improves accuracy over the state-of-the-art considerably.}, language = {en} } @article{BanoMichaelRumpeetal.2022, author = {Bano, Dorina and Michael, Judith and Rumpe, Bernhard and Varga, Simon and Weske, Mathias}, title = {Process-aware digital twin cockpit synthesis from event logs}, series = {Journal of computer languages}, volume = {70}, journal = {Journal of computer languages}, publisher = {Elsevier}, address = {Amsterdam [u.a.]}, issn = {2590-1184}, doi = {10.1016/j.cola.2022.101121}, pages = {19}, year = {2022}, abstract = {The engineering of digital twins and their user interaction parts with explicated processes, namely processaware digital twin cockpits (PADTCs), is challenging due to the complexity of the systems and the need for information from different disciplines within the engineering process. Therefore, it is interesting to investigate how to facilitate their engineering by using already existing data, namely event logs, and reducing the number of manual steps for their engineering. Current research lacks systematic, automated approaches to derive process-aware digital twin cockpits even though some helpful techniques already exist in the areas of process mining and software engineering. Within this paper, we present a low-code development approach that reduces the amount of hand-written code needed and uses process mining techniques to derive PADTCs. We describe what models could be derived from event log data, which generative steps are needed for the engineering of PADTCs, and how process mining could be incorporated into the resulting application. This process is evaluated using the MIMIC III dataset for the creation of a PADTC prototype for an automated hospital transportation system. This approach can be used for early prototyping of PADTCs as it needs no hand-written code in the first place, but it still allows for the iterative evolvement of the application. This empowers domain experts to create their PADTC prototypes.}, language = {en} } @phdthesis{Bano2023, author = {Bano, Dorina}, title = {Discovering data models from event logs}, doi = {10.25932/publishup-58542}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-585427}, school = {Universit{\"a}t Potsdam}, pages = {xvii, 137}, year = {2023}, abstract = {In the last two decades, process mining has developed from a niche discipline to a significant research area with considerable impact on academia and industry. Process mining enables organisations to identify the running business processes from historical execution data. The first requirement of any process mining technique is an event log, an artifact that represents concrete business process executions in the form of sequence of events. These logs can be extracted from the organization's information systems and are used by process experts to retrieve deep insights from the organization's running processes. Considering the events pertaining to such logs, the process models can be automatically discovered and enhanced or annotated with performance-related information. Besides behavioral information, event logs contain domain specific data, albeit implicitly. However, such data are usually overlooked and, thus, not utilized to their full potential. Within the process mining area, we address in this thesis the research gap of discovering, from event logs, the contextual information that cannot be captured by applying existing process mining techniques. Within this research gap, we identify four key problems and tackle them by looking at an event log from different angles. First, we address the problem of deriving an event log in the absence of a proper database access and domain knowledge. The second problem is related to the under-utilization of the implicit domain knowledge present in an event log that can increase the understandability of the discovered process model. Next, there is a lack of a holistic representation of the historical data manipulation at the process model level of abstraction. Last but not least, each process model presumes to be independent of other process models when discovered from an event log, thus, ignoring possible data dependencies between processes within an organization. For each of the problems mentioned above, this thesis proposes a dedicated method. The first method provides a solution to extract an event log only from the transactions performed on the database that are stored in the form of redo logs. The second method deals with discovering the underlying data model that is implicitly embedded in the event log, thus, complementing the discovered process model with important domain knowledge information. The third method captures, on the process model level, how the data affects the running process instances. Lastly, the fourth method is about the discovery of the relations between business processes (i.e., how they exchange data) from a set of event logs and explicitly representing such complex interdependencies in a business process architecture. All the methods introduced in this thesis are implemented as a prototype and their feasibility is proven by being applied on real-life event logs.}, language = {en} }