@article{ThalerHerbstMerz2018, author = {Thaler, Verena Sabine and Herbst, Uta and Merz, Michael A.}, title = {A real product scandal's impact on a high-equity brand}, series = {Journal of Product \& Brand Management}, volume = {27}, journal = {Journal of Product \& Brand Management}, number = {4}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {1061-0421}, doi = {10.1108/JPBM-05-2017-1469}, pages = {427 -- 439}, year = {2018}, abstract = {Findings - The results provide (longitudinal) support for the proposed evaluative approach. They reveal new evidence that building brand equity is a means to mitigate negative effects, and indicate that negative spillover effects within a high-equity brand portfolio are unlikely. Finally, this research identifies situations in which developing a new brand might be more beneficial than leveraging an existing brand. Practical implications - This research has significant implications for firms with high-equity brands that might be affected by a scandal. The findings support managers to navigate their brands through a crisis.}, language = {en} }