@article{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Public management review}, volume = {25}, journal = {Public management review}, number = {4}, publisher = {Routledge, Taylor \& Francis}, address = {London}, issn = {1471-9037}, doi = {10.1080/14719037.2022.2037014}, pages = {808 -- 835}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @misc{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {4}, issn = {1867-5808}, doi = {10.25932/publishup-60804}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608040}, pages = {30}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} }