@misc{Ansel2015,
  type      = {Master Thesis},
  author    = {Ansel, Simon},
  title     = {Die Diffusion von Innovationen in deutschen Kommunen},
  issn      = {2190-4561},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-80370},
  school      = {Universit{\"a}t Potsdam},
  pages     = {IV, 67},
  year      = {2015},
  abstract  = {Die fortschreitende Diffusion von E-Government ist ein Ph{\"a}nomen, dem in der internationa-len Forschungsliteratur bereits viel Aufmerksamkeit zu Teil wurde. Erstaunlich wenige Studien widmen sich bislang jedoch dezidiert dem Faktor Interdependenz, der eigentlichen Ursache von Diffusionsprozessen. In dieser Arbeit werden Interdependenzbeziehungen anhand dreier spezifischer Mechanismen der Diffusion, namentlich „Nachahmung", „Wettbewerb" und „Lernen", untersucht. Auf Basis einer empirischen Analyse mit Daten zur Einf{\"u}hrung von E-Government-Komponenten in 183 deutschen St{\"a}dten {\"u}ber den Zeitraum von 1995 bis 2014 konnte ein Einfluss der Mechanismen „Nachahmung" und „Lernen" auf das Innovationsverhalten von Kommunen festgestellt werden. F{\"u}r das Vorliegen von Wettbe-werbsdynamiken ließen sich demgegen{\"u}ber keine Anhaltspunkte finden. F{\"u}r zuk{\"u}nftige Forschungen zur Diffusion von Innovationen wird angeregt, verst{\"a}rkt an die mechanismen- und prozessbasierte Perspektive von Diffusion als theoretischem Rahmenkonzept anzukn{\"u}pfen.},
  language  = {de}
}
@article{FischerHeubergerHeine2021,
  author    = {Fischer, Caroline and Heuberger, Moritz and Heine, Moreen},
  title     = {The impact of digitalization in the public sector},
  series = {Der moderne Staat},
  volume    = {14},
  journal   = {Der moderne Staat},
  number    = {1},
  publisher = {Barbara Budrich},
  address   = {Leverkusen-Opladen},
  issn      = {1865-7192},
  doi       = {10.3224/dms.v14i1.13},
  pages     = {3 -- 23},
  year      = {2021},
  abstract  = {The digitalization of public administration is increasingly moving forward. This systematic literature review analyzes empirical studies that explore the impacts of digitalization projects (n=93) in the public sector. Bibliometrically, only a few authors have published several times on this topic so far. Most studies focusing on impact come from the US or China, and are related to Computer Science. In terms of content, the majority of examined articles studies services to citizens, and therefore consider them when measuring impact. A classification of the investigated effects by dimensions of public value shows that the analysis of utilitarian-instrumental values, such as efficiency or performance, is prevalent. More interdisciplinary cooperation is needed to research the impact of digitalization in the public sector. The different dimensions of impact should be linked more closely. In addition, research should focus more on the effects of digitalization within administration.},
  language  = {en}
}
@misc{GrubmuellerGoetschKrieger2013,
  author    = {Grubm{\"u}ller, Verena and G{\"o}tsch, Katharina and Krieger, Bernhard},
  title     = {Social media analytics for future oriented policy making},
  series = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {121},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-43200},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-432007},
  pages     = {11},
  year      = {2013},
  abstract  = {Research indicates that evidence-based policy making is most successful when public administrators refer to diversified information portfolios. With the rising prominence of social media in the last decade, this paper argues that governments can benefit from integrating this publically available, user-generated data through the technique of social media analytics (SMA). There are already several initiatives set up to predict future policy issues, e.g. for the policy fields of crisis mitigation or migrant integration insights. The authors analyse these endeavours and their potential for providing more efficient and effective public policies. Furthermore, they scrutinise the challenges to governmental SMA usage in particular with regards to legal and ethical aspects. Reflecting the latter, this paper provides forward-looking recommendations on how these technologies can best be used for future policy making in a legally and ethically sound manner.},
  language  = {en}
}
@phdthesis{Heuberger2022,
  author    = {Heuberger, Moritz},
  title     = {Coordinating digital government},
  doi       = {10.25932/publishup-56269},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-562691},
  school      = {Universit{\"a}t Potsdam},
  pages     = {xiii, 136},
  year      = {2022},
  abstract  = {This thesis is analyzing multiple coordination challenges which arise with the digital transformation of public administration in federal systems, illustrated by four case studies in Germany. I make various observations within a multi-level system and provide an in-depth analysis. Theoretical explanations from both federalism research and neo-institutionalism are utilized to explain the findings of the empirical driven work. The four articles evince a holistic picture of the German case and elucidate its role as a digital government laggard. Their foci range from macro, over meso to micro level of public administration, differentiating between the governance and the tool dimension of digital government. The first article shows how multi-level negotiations lead to expensive but eventually satisfying solutions for the involved actors, creating a subtle balance between centralization and decentralization. The second article identifies legal, technical, and organizational barriers for cross-organizational service provision, highlighting the importance of inter-organizational and inter-disciplinary exchange and both a common language and trust. Institutional change and its effects on the micro level, on citizens and the employees in local one-stop shops, mark the focus of the third article, bridging the gap between reforms and the administrative reality on the local level. The fourth article looks at the citizens' perspective on digital government reforms, their expectations, use and satisfaction. In this vein, this thesis provides a detailed account of the importance of understanding the digital divide and therefore the necessity of reaching out to different recipients of digital government reforms. I draw conclusions from the factors identified as causes for Germany's shortcomings for other federal systems where feasible and derive reform potential therefrom. This allows to gain a new perspective on digital government and its coordination challenges in federal contexts.},
  language  = {en}
}
@article{KuhlmannHeuberger2021,
  author    = {Kuhlmann, Sabine and Heuberger, Moritz},
  title     = {Digital transformation going local},
  series = {Public money \& management},
  volume    = {43},
  journal   = {Public money \& management},
  number    = {2},
  publisher = {Taylor \& Francis},
  address   = {Abingdon},
  issn      = {0954-0962},
  doi       = {10.1080/09540962.2021.1939584},
  pages     = {147 -- 155},
  year      = {2021},
  abstract  = {Digital government constitutes the most important trend of post-NPM reforms at the local level. Based on the results of a research project on local one-stop shops, this article analyses the current state of digitalization in German local authorities. The authors explain the hurdles of implementation as well as the impact on staff members and citizens, providing explanations and revealing general interrelations between institutional changes, impacts, and context factors of digital transformation.},
  language  = {en}
}