@misc{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {4}, issn = {1867-5808}, doi = {10.25932/publishup-60804}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608040}, pages = {30}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @incollection{ProellerDrathschmidtAdam2023, author = {Proeller, Isabella and Drathschmidt, Nicolas and Adam, Jan P.}, title = {Coronitalization}, series = {Handbuch Digitalisierung der Verwaltung}, booktitle = {Handbuch Digitalisierung der Verwaltung}, publisher = {transcript}, address = {Bielefeld}, isbn = {978-3-82525-929-7}, doi = {10.36198/9783838559292}, pages = {34 -- 55}, year = {2023}, abstract = {Nach mehreren Jahren weltweiter Pandemie ist deutlich geworden, dass Corona Verwaltungshandeln in erheblichem Maße beeinflusst und bestimmt hat. Dieser Beitrag fasst die Forschung und empirischen Erkenntnisse zur Verwaltungsdigitalisierung w{\"a}hrend der Corona-Pandemie in Deutschland thematisch zusammen. Dabei wird untersucht, inwiefern die Kontaktbeschr{\"a}nkungen und Infektionsschutzmaßnahmen die Digitalisierungsvorhaben in der {\"o}ffentlichen Verwaltung beeinflusst und vorangebracht haben. Insgesamt ist von einem Schub f{\"u}r die Digitalisierung durch die Corona-Pandemie auszugehen. Eine solche Coronitalization {\"a}ußerte sich vor allem in verst{\"a}rkten Investitionen in IKT und E-Services und der vermehrten Abkehr von analogen Prozessen sowie dem Einsatz flexibler Arbeitsmodelle, wie dem Homeoffice, unter Zuhilfenahme digitaler Infrastruktur.}, language = {de} } @article{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Public management review}, volume = {25}, journal = {Public management review}, number = {4}, publisher = {Routledge, Taylor \& Francis}, address = {London}, issn = {1471-9037}, doi = {10.1080/14719037.2022.2037014}, pages = {808 -- 835}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @incollection{ProellerSiegelAdam2021, author = {Proeller, Isabella and Siegel, John Philipp and Adam, Jan P.}, title = {Digitalisierung der {\"o}ffentlichen Verwaltung}, series = {Handbuch Digitalisierung}, booktitle = {Handbuch Digitalisierung}, editor = {Corsten, Hans and Roth, Stefan}, publisher = {Franz Vahlen}, address = {M{\"u}nchen}, isbn = {978-3-8006-6562-4}, pages = {1099 -- 1120}, year = {2021}, language = {de} } @incollection{SiegelProeller2022, author = {Siegel, John and Proeller, Isabella}, title = {Strategic management in public administration}, series = {Elgar encyclopedia of public management}, booktitle = {Elgar encyclopedia of public management}, editor = {Schedler, Kuno}, publisher = {Edward Elgar Publishing}, address = {Cheltenham}, isbn = {978-1-80037-548-2}, doi = {10.4337/9781800375499.strategic}, pages = {302 -- 306}, year = {2022}, abstract = {Strategic management is the deliberate engagement of an administration with the challenges of fulfilling its mission and ensuring and improving its ability to act by clarifying measures of success, an understanding of how to influence patterns of action, and organiza-tional learning. In this respect, it is not just about planning, but about an understanding of the emerging strategies of the administration in fulfilling its tasks and the use of opportunities for performance improvement, taking into account stakeholder expectations, resource base and organizational capabilities.}, language = {en} } @incollection{ProellerSiegel2022, author = {Proeller, Isabella and Siegel, John}, title = {'Tools' in public management}, series = {Elgar encyclopedia of public management}, booktitle = {Elgar encyclopedia of public management}, editor = {Schedler, Kuno}, publisher = {Edward Elgar Publishing}, address = {Cheltenham}, isbn = {978-1-80037-548-2}, doi = {10.4337/9781800375499.tools}, pages = {186 -- 190}, year = {2022}, abstract = {Tools are methods or procedures, and thus operational patterns of action, applied in public administrations to solve standard problems. It is also possible to consider them as structured communication according to professional standards aiming at complexity reduction. Regularly, tools in management stem on a deductive-synoptic rationale offering a seemingly 'objective' decision basis. They have a strong formative influence on the organization, regularly also beyond the intended effects. The prominence of tools is sometimes confused with management as such, e.g. introducing tools is mistaken as equivalent to managing for a particular purpose. However, tools have to be closely and carefully managed regarding the objectives and purposes they should serve.}, language = {en} } @incollection{FischerProellerSiegeletal.2022, author = {Fischer, Caroline and Proeller, Isabella and Siegel, John and Drathschmidt, Nicolas}, title = {Virtuelle Teams und Homeoffice}, series = {Handbuch Digitalisierung in Staat und Verwaltung}, booktitle = {Handbuch Digitalisierung in Staat und Verwaltung}, editor = {Klenk, Tanja and Nullmeier, Frank and Wewer, G{\"o}ttrik}, publisher = {Springer VS}, address = {Wiesbaden}, isbn = {978-3-658-23669-4}, doi = {10.1007/978-3-658-23669-4_88-1}, pages = {1 -- 13}, year = {2022}, abstract = {Das Arbeiten im Homeoffice war in der deutschen {\"o}ffentlichen Verwaltung vor der Covid-19 Pandemie kein verbreitetes Arbeitsmodell. Mit der Pandemie {\"a}nderte sich die Situation unerwartet und wom{\"o}glich auch nachhaltig. Vor dem Hintergrund unterschiedlicher Erfahrungen ist die Frage nicht mehr ob, sondern wie zuk{\"u}nftig in der Verwaltung mobil, flexibel und dezentral sowie in virtuellen Teams gearbeitet werden kann und soll. Dieser Beitrag untersucht diese Konzepte genauer, veranschaulicht deren praktische Anwendung und er{\"o}rtert entsprechende Perspektiven f{\"u}r das zuk{\"u}nftige Arbeiten im {\"o}ffentlichen Dienst.}, language = {de} } @article{ProellerSiegel2021, author = {Proeller, Isabella and Siegel, John}, title = {Public Management Reforms in Germany}, series = {Public Administration in Germany}, journal = {Public Administration in Germany}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-030-53696-1}, doi = {10.1007/978-3-030-53697-8_22}, pages = {393 -- 410}, year = {2021}, abstract = {This chapter describes the most prominent public management reform trajectories in German public administration over the past decades since unification. In the 1990s, the New Steering Model emerged as a German variant of the NPM. Since the mid-2000s, local governments in Germany have been subjected to a mandatory reform of their budgeting and accounting system known as the New Municipal Financial Management reforms. Both reforms have led to a substantial change in terms of internal decentralisation, customer orientation, transparency in resource use and the financial situation of administrative bodies. But the emerging reform patterns and their impacts have not replaced the dominance of a strong legalist culture with hierarchical, centralised control. However, in the course of the reforms, a citizen-customer perspective, more participation of citizens and limited application of new management instruments have been accommodated within the persisting bureaucratic system.}, language = {en} } @article{KuhlmannProellerSchiemankeetal.2021, author = {Kuhlmann, Sabine and Proeller, Isabella and Schiemanke, Dieter and Ziekow, Jan}, title = {German Public Administration}, series = {Public Administration in Germany}, journal = {Public Administration in Germany}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-030-53696-1}, doi = {10.1007/978-3-030-53697-8_1}, pages = {1 -- 13}, year = {2021}, abstract = {The international community of public administration and administrative sciences shows a great interest in the basic features of the German administrative system. The German public administration with its formative decentralisation (called: administrative federalism) is regarded as a prime example of multilevel governance and strong local self-government. Furthermore, over the past decades, the traditional profile of the German administrative system has significantly been reshaped and remoulded through reforms, processes of modernisation and the transformation process in East Germany. Studies on the German administrative system should focus especially on key institutional features of public administration; changing relationships between public administration, society and the private sector; administrative reforms at different levels of the federal system; and new challenges and modernisation approaches, such as digitalisation, open government and better regulation.}, language = {en} } @article{SiegelProeller2021, author = {Siegel, John and Proeller, Isabella}, title = {Human Resource Management in German Public Administration}, series = {Public Administration in Germany}, journal = {Public Administration in Germany}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-030-53696-1}, doi = {10.1007/978-3-030-53697-8_21}, pages = {375 -- 391}, year = {2021}, abstract = {Human resource management (HRM) reform has not been the focus of attention in Germany despite its obvious relevance for effective policy implementation. Although there is a general trend worldwide towards convergence between public and private HRM strategies and practices, management of the workforce in German public administration still remains largely traditional and bureaucratic. This chapter describes and analyses German practices regarding the central functions and elements of HRM such as planning, recruitment, training and leadership. Furthermore, it explores the importance and contribution of public service motivation, performance-related pay and diversity management in the context of German practices. The chapter concludes by highlighting some of the major paradoxes of German public HRM in light of current challenges, such as demographic change, digital transformation and organisational development capabilities.}, language = {en} }