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Assessing quality assurance in higher education

  • The present article offers a mixed-method perspective on the investigation of determinants of effectiveness in quality assurance at higher education institutions. We collected survey data from German higher education institutions to analyse the degree to which quality managers perceive their approaches to quality assurance as effective. Based on this data, we develop an ordinary least squares regression model which explains perceived effectiveness through structural variables and certain quality assurance-related activities of quality managers. The results show that support by higher education institutions’ higher management and cooperation with other education institutions are relevant preconditions for larger perceived degrees of quality assurance effectiveness. Moreover, quality managers’ role as promoters of quality assurance exhibits significant correlations with perceived effectiveness. In contrast, sanctions and the perception of quality assurance as another administrative burden reveal negative correlations.

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Author:Markus SeyfriedORCiDGND, Philipp PohlenzORCiDGND
Parent Title (English):European Journal of Higher Education
Subtitle (English):quality managers’ perceptions of effectiveness
Series (Serial Number):Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe (94)
Document Type:Postprint
Date of first Publication:2018/07/09
Year of Completion:2018
Publishing Institution:Universität Potsdam
Release Date:2018/07/09
Tag:higher education; perceived effectiveness of quality management; quality assurance
Source:European Journal of Higher Education 8 (2018) Nr. 3, S. 258–271 DOI: 10.1080/21568235.2018.1474777
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät
Dewey Decimal Classification:3 Sozialwissenschaften / 37 Bildung und Erziehung / 370 Bildung und Erziehung
Peer Review:Referiert
Publication Way:Open Access
Grantor:Taylor & Francis Open Access Agreement
Licence (German):License LogoCreative Commons - Namensnennung, Nicht kommerziell, Keine Bearbeitung 4.0 International