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”Thanks in Advance”

  • This paper studies the effect of the commonly used phrase “thanks in advance” on compliance with a small request. In a controlled laboratory experiment we ask participants to give a detailed answer to an open question. The treatment variable is whether or not they see the phrase “thanks in advance.” Our participants react to the treatment by exerting less effort in answering the request even though they perceive the phrase as polite.

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Author:Lisa BruttelGND, Juri Nithammer, Florian StolleyORCiD
URN:urn:nbn:de:kobv:517-opus4-427706
DOI:https://doi.org/10.25932/publishup-42770
ISSN:2628-653X
Parent Title (English):CEPA Discussion Papers
Subtitle (English):The Negative Effect of a Polite Phrase on Compliance with a Request
Series (Serial Number):CEPA Discussion Papers (7)
Document Type:Working Paper
Language:English
Date of first Publication:2019/05/07
Year of Completion:2019
Publishing Institution:Universität Potsdam
Release Date:2019/05/07
Tag:compliance behavior; experiment; gratitude; reciprocity
Issue:7
Pagenumber:18
RVK - Regensburg Classification:QC 010, MR 6600, CV 4600
Organizational units:Wirtschafts- und Sozialwissenschaftliche Fakultät / Wirtschaftswissenschaften
Zentrale und wissenschaftliche Einrichtungen / Center for Economic Policy Analysis (CEPA)
Dewey Decimal Classification:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
JEL Classification:C Mathematical and Quantitative Methods / C9 Design of Experiments / C91 Laboratory, Individual Behavior
D Microeconomics / D6 Welfare Economics / D64 Altruism
D Microeconomics / D9 Intertemporal Choice and Growth / D91 Intertemporal Consumer Choice; Life Cycle Models and Saving
Peer Review:Nicht referiert
Licence (German):License LogoKeine Nutzungslizenz vergeben - es gilt das deutsche Urheberrecht