TY - CHAP A1 - Wagner, Dieter A1 - Tellez, Ibrahin Amhed León ED - Hickmann, Thomas ED - Lederer, Markus T1 - Knowledge and technology-transfer-networks BT - examples in the nutrition, food and agricultural sector in Germany and Cuba T2 - Leidenschaft und Augenmaß : sozialwissenschaftliche Perspektiven auf Entwicklung, Verwaltung, Umwelt und Klima : Festschrift für Harald Fuhr Y1 - 2020 SN - 978-3-8487-5249-2 SN - 978-3-8452-9429-2 U6 - https://doi.org/10.5771/9783845294292-285 SP - 285 EP - 298 PB - Nomos CY - Baden-Baden ER - TY - CHAP A1 - Vladova, Gergana A1 - Ullrich, André A1 - Sultanow, Eldar A1 - Tobolla, Marinho A1 - Sebrak, Sebastian A1 - Czarnecki, Christian A1 - Brockmann, Carsten ED - Klein, Maike ED - Krupka, Daniel ED - Winter, Cornelia ED - Wohlgemuth, Volker T1 - Visual analytics for knowledge management BT - advantages for organizations and interorganizational teams T2 - Informatik 2023 N2 - The management of knowledge in organizations considers both established long-term processes and cooperation in agile project teams. Since knowledge can be both tacit and explicit, its transfer from the individual to the organizational knowledge base poses a challenge in organizations. This challenge increases when the fluctuation of knowledge carriers is exceptionally high. Especially in large projects in which external consultants are involved, there is a risk that critical, company-relevant knowledge generated in the project will leave the company with the external knowledge carrier and thus be lost. In this paper, we show the advantages of an early warning system for knowledge management to avoid this loss. In particular, the potential of visual analytics in the context of knowledge management systems is presented and discussed. We present a project for the development of a business-critical software system and discuss the first implementations and results. KW - knowledge management KW - visual analytics KW - knowledge transfer KW - teamwork KW - knowledge management system KW - tacit knowledge KW - explicit knowledge Y1 - 2023 SN - 978-3-88579-731-9 U6 - https://doi.org/10.18420/inf2023_187 SN - 1617-5468 SP - 1851 EP - 1870 PB - Gesellschaft für Informatik e.V. (GI) CY - Bonn ER - TY - CHAP A1 - Brandenburger, Bonny A1 - Teichmann, Malte T1 - Looking for participation BT - adapting participatory learning oriented-didactic design elements of FabLabs in learning factories T2 - 12th Conference on Learning Factories N2 - A stronger learner orientation through participatory learning increases learning motivation and results. But what does participatory learning mean? Where do learning factories and fabrication laboratories (FabLabs) stand in this context, and how can didactic implementation be improved in this respect? Using a newly developed analytical framework, which contains elements of the stage model of participation and general media didactics, we compare a FabLab and a learning factory example concerning the degree of participation. From this, we derive guidelines for designing participative teaching and learning processes in learning factories. We explain how FabLabs can be an inspiration for the didactic design of learning factories. KW - participatory learning KW - FabLabs KW - subject-oriented learning KW - analytical framework Y1 - 2022 UR - https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4073886 SN - 1556-5068 SP - 1 EP - 6 PB - Social Science Electronic Publishing CY - [Erscheinungsort nicht ermittelbar] ER - TY - GEN A1 - Abujarour, Safa’a A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Wiesche, Manuel T1 - Technology as a source of power BT - Exploring how ICT use contributes to the social inclusion of refugees in Germany T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 190 KW - culture, identity, and inclusion KW - empowerment KW - ict KW - refugees KW - social inclusion KW - technology Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-607491 SN - 1867-5808 ER - TY - CHAP A1 - Abramova, Olga A1 - Batzel, Katharina A1 - Modesti, Daniela T1 - Coping and regulatory responses on social media during health crisis BT - a large-scale analysis T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - During a crisis event, social media enables two-way communication and many-to-many information broadcasting, browsing others’ posts, publishing own content, and public commenting. These records can deliver valuable insights to approach problematic situations effectively. Our study explores how social media communication can be analyzed to understand the responses to health crises better. Results based on nearly 800 K tweets indicate that the coping and regulation foci framework holds good explanatory power, with four clusters salient in public reactions: 1) “Understanding” (problem-promotion); 2) “Action planning” (problem-prevention); 3) “Hope” (emotion-promotion) and 4) “Reassurance” (emotion-prevention). Second, the inter-temporal analysis shows high volatility of topic proportions and a shift from self-centered to community-centered topics during the course of the event. The insights are beneficial for research on crisis management and practicians who are interested in large-scale monitoring of their audience for well-informed decision-making. KW - Digital-Enabled Human-Information Interaction KW - big data KW - data mining KW - health crisis KW - social media Y1 - 2022 SN - 978-0-9981331-5-7 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - Hagemann, Linus A1 - Abramova, Olga T1 - Crafting audience engagement in social media conversations BT - evidence from the U.S. 2020 presidential elections T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - Observing inconsistent results in prior studies, this paper applies the elaboration likelihood model to investigate the impact of affective and cognitive cues embedded in social media messages on audience engagement during a political event. Leveraging a rich dataset in the context of the 2020 U.S. presidential elections containing more than 3 million tweets, we found the prominence of both cue types. For the overall sample, positivity and sentiment are negatively related to engagement. In contrast, the post-hoc sub-sample analysis of tweets from famous users shows that emotionally charged content is more engaging. The role of sentiment decreases when the number of followers grows and ultimately becomes insignificant for Twitter participants with a vast number of followers. Prosocial orientation (“we-talk”) is consistently associated with more likes, comments, and retweets in the overall sample and sub-samples. KW - mediated conversation KW - big data KW - engagement KW - sentiment analysis KW - social media Y1 - 2022 SN - 978-0-9981331-5-7 SP - 3222 EP - 3231 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - Abramova, Olga T1 - Does a smile open all doors? BT - understanding the impact of appearance disclosure on accommodation sharing platforms T2 - Proceedings of the 53rd Hawaii International Conference on System Sciences N2 - Online photographs govern an individual’s choices across a variety of contexts. In sharing arrangements, facial appearance has been shown to affect the desire to collaborate, interest to explore a listing, and even willingness to pay for a stay. Because of the ubiquity of online images and their influence on social attitudes, it seems crucial to be able to control these aspects. The present study examines the effect of different photographic self-disclosures on the provider’s perceptions and willingness to accept a potential co-sharer. The findings from our experiment in the accommodation-sharing context suggest social attraction mediates the effect of photographic self-disclosures on willingness to host. Implications of the results for IS research and practitioners are discussed. KW - The Sharing Economy KW - airbnb KW - online photographs KW - self-disclosure KW - sharing economy KW - social attraction Y1 - 2020 SN - 978-0-9981331-3-3 SP - 831 EP - 840 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - David, Natalie A. A1 - Coutinho, James A. A1 - Brennecke, Julia ED - Gerbasi, Alexandra ED - Emery, Cécile ED - Parker, Andrew T1 - Workplace friendships BT - antecedents, consequences, and new challenges for employees and organizations T2 - Understanding workplace relationships N2 - Workplace friendships, i.e., when work colleagues are also friends, are a widespread phenomenon in organizations which has attracted increasing research interest in recent decades. Numerous studies have investigated consequences of workplace friendships and found positive outcomes, such as increased employee job satisfaction or organizational performance, as well as negative outcomes, such as decreased knowledge-sharing between different friendship cliques. Other studies have examined what shapes workplace friendships, focusing on determinants such as personality or the spatial composition of organizations. Finally, an increasing number of studies focus on multiplex workplace friendships, where employees who are friends are also linked by a specific work-focused relationship. In this chapter, we first take stock of the literature on workplace friendships by providing an overview of their antecedents and consequences at the individual, the group, and the organizational level, and review the smaller body of research on multiplex workplace friendships. Second, we critically discuss practical implications of workplace friendships, focusing on their relevance to three current challenges for employees and organizations: the increase in virtual work, social inequalities in organizations, and the increased overlap of professional and private life. Finally, we provide recommendations for organizations on how to address these challenges and effectively manage workplace friendships. Y1 - 2023 SN - 978-3-031-16639-6 SN - 978-3-031-16640-2 U6 - https://doi.org/10.1007/978-3-031-16640-2_11 SP - 325 EP - 368 PB - Palgrave Macmillan CY - Cham ER - TY - CHAP A1 - Rojahn, Marcel A1 - Gronau, Norbert ED - Bui, Tung X. T1 - Openness indicators for the evaluation of digital platforms between the launch and maturity phase T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - In recent years, the evaluation of digital platforms has become an important focus in the field of information systems science. The identification of influential indicators that drive changes in digital platforms, specifically those related to openness, is still an unresolved issue. This paper addresses the challenge of identifying measurable indicators and characterizing the transition from launch to maturity in digital platforms. It proposes a systematic analytical approach to identify relevant openness indicators for evaluation purposes. The main contributions of this study are the following (1) the development of a comprehensive procedure for analyzing indicators, (2) the categorization of indicators as evaluation metrics within a multidimensional grid-box model, (3) the selection and evaluation of relevant indicators, (4) the identification and assessment of digital platform architectures during the launch-to-maturity transition, and (5) the evaluation of the applicability of the conceptualization and design process for digital platform evaluation. KW - federated industrial platform ecosystems KW - technologies KW - business models KW - data-driven artifacts KW - design-science research KW - digital platform openness KW - evaluation KW - morphological analysis Y1 - 2024 SN - 978-0-99813-317-1 SP - 4516 EP - 4525 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Abujarour, Safa’a A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Wiesche, Manuel T1 - Technology as a source of power BT - Exploring how ICT use contributes to the social inclusion of refugees in Germany T2 - Proceedings of the 54th Hawaii International Conference on System Sciences N2 - Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort. KW - culture, identity, and inclusion KW - empowerment KW - ict KW - refugees KW - social inclusion KW - technology Y1 - 2021 UR - https://hdl.handle.net/10125/70936 SN - 978-0-9981331-4-0 U6 - https://doi.org/10.24251/HICSS.2021.322 SN - 2572-6862 SP - 2637 EP - 2646 ER - TY - CHAP A1 - Clausen, Sünje A1 - Brünker, Felix A1 - Stieglitz, Stefan T1 - Towards responsible augmentation BT - identifying characteristics of AI-based technology with ethical implications for knowledge workers T2 - ACIS 2023 proceedings N2 - Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology (“augmentation”). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work. KW - artificial intelligence KW - augmentation KW - taxonomy KW - human-AI interaction KW - ethics Y1 - 2023 UR - https://aisel.aisnet.org/acis2023/123/ PB - Australasian Association for Information Systems CY - Wellington ER - TY - CHAP A1 - Rieskamp, Jonas A1 - Mirbabaie, Milad A1 - Hofeditz, Lennart A1 - Vischedyk, Justin T1 - Conversational agents and their influence on the well-being of cliniciansclinicians T2 - ACIS 2023 proceedings N2 - An increasing number of clinicians (i.e., nurses and physicians) suffer from mental health-related issues like depression and burnout. These, in turn, stress communication, collaboration, and decision- making—areas in which Conversational Agents (CAs) have shown to be useful. Thus, in this work, we followed a mixed-method approach and systematically analysed the literature on factors affecting the well-being of clinicians and CAs’ potential to improve said well-being by relieving support in communication, collaboration, and decision-making in hospitals. In this respect, we are guided by Brigham et al. (2018)’s model of factors influencing well-being. Based on an initial number of 840 articles, we further analysed 52 papers in more detail and identified the influences of CAs’ fields of application on external and individual factors affecting clinicians’ well-being. As our second method, we will conduct interviews with clinicians and experts on CAs to verify and extend these influencing factors. KW - conversational agents KW - well-being KW - mental health KW - hospitals KW - clinicians Y1 - 2023 UR - https://aisel.aisnet.org/acis2023/66 PB - Australasian Association for Information Systems CY - Wellington ER - TY - RPRT A1 - Stieglitz, Stefan A1 - Zerfaß, Ansgar A1 - Wloka, Michelle A1 - Clausen, Sünje T1 - Communications trend radar 2024 BT - information inflation, AI literacy, workforce shift, content integrity & decoding humans T2 - Communication insights N2 - What does the future hold for corporate communications? The Communications Trend Radar is an applied research project. On an annual basis, it identifies relevant trends for corporate communications from the fields of society, management, and technology. The research team at the University of Potsdam (Professor Stefan Stieglitz, Sünje Clausen, MS.) and Leipzig University (Professor Ansgar Zerfass, Dr Michelle Wloka) identified the following trends for 2024: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. More information on the trends can be found in the Communications Trend Radar Report 2024 N2 - Wo steht die Kommunikationsbranche und wohin wird sie sich entwickeln? Der Communications Trend Radar ist eine wissenschaftliche, interessensunabhängige Studie, die jedes Jahr relevante Trends für die Unternehmenskommunikation aus den Bereichen Gesellschaft, Management und Technologie herausarbeitet. Das Forschungsteam der Universität Potsdam (Prof. Dr. Stefan Stieglitz, Sünje Clausen, M.Sc.) und der Universität Leipzig (Prof. Dr. Ansgar Zerfaß, Dr. Michelle Wloka) identifiziert für 2024 die Trends: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. Weitere Informationen zu den Trends können im Communications Trend Radar Report 2024 nachgelesen werden. Y1 - 2024 UR - https://hdl.handle.net/10419/284410 U6 - https://doi.org/10419/284410 SN - 2749-893X VL - 20 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Zerfaß, Ansgar A1 - Stieglitz, Stefan A1 - Clausen, Sünje A1 - Ziegele, Daniel A1 - Berger, Karen T1 - Communications trend radar 2023 BT - state revival, scarcity management, unimagination, augmented workflows & parallel worlds T2 - Communication insights N2 - How do social changes, new technologies or new management trends affect communication work? A team of researchers at Leipzig University and the University of Potsdam (Germany) observed new developments in related disciplines. As a result, the five most important trends for corporate communications are identified annually and published in the Communications Trend Radar. Thus, Communications managers can identify challenges and opportunities at an early stage, take a position, address issues and make decisions. For 2023, the Communications Trend Radar identifies five key trends for corporate communications: State Revival, Scarcity Management, Unimagination, Parallel Worlds, Augemented Workflows. KW - public relation KW - trend KW - country KW - stakeholders KW - bottleneck KW - resilience KW - artificial intelligence KW - virtual reality Y1 - 2023 UR - https://hdl.handle.net/10419/270993 U6 - https://doi.org/10419/270993 SN - 2749-893X VL - 17 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Clausen, Sünje A1 - Stieglitz, Stefan A1 - Wloka, Michelle T1 - Between reality & fantasy BT - transforming influencer relations through synthetic media T2 - Communication insights N2 - Synthetische Medien ermöglichen die zunehmend automatisierte Erstellung virtueller Influencer, von denen bereits einige Millionen Follower in sozialen Medien gewonnen haben. Unter der Leitung von Professor Stefan Stieglitz und Sünje Clausen (Universität Potsdam) und in Kooperation mit Sanofi hat ein Forschungsprojekt untersucht, wie computergenerierten Charaktere für die Influencer-Kommunikation im Unternehmensumfeld genutzt werden können. Nähere Informationen zu den Forschungsergebnissen können in der Communication Insights nachgelesen werden: eine kurze Einführung in die Influencer-Kommunikation, potenziellen Vorteile als auch Herausforderungen von virtuellen Influencern, Tipps für den Prozess der Gestaltung und Nutzung eines virtuellen Influencers. Y1 - 2023 UR - https://hdl.handle.net/10419/280991 U6 - https://doi.org/10419/280991 SN - 2749-893X VL - 19 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - CHAP A1 - Marx, Julian A1 - Brünker, Felix A1 - Mirbabaie, Milad A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Digital activism on social media BT - the role of brand ambassadors and corporate reputation management T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Social media constitute an important arena for public debates and steady interchange of issues relevant to society. To boost their reputation, commercial organizations also engage in political, social, or environmental debates on social media. To engage in this type of digital activism, organizations increasingly utilize the social media profiles of executive employees and other brand ambassadors. However, the relationship between brand ambassadors’ digital activism and corporate reputation is only vaguely understood. The results of a qualitative inquiry suggest that digital activism via brand ambassadors can be risky (e.g., creating additional surface for firestorms, financial loss) and rewarding (e.g., emitting authenticity, employing ‘megaphones’ for industry change) at the same time. The paper informs both scholarship and practitioners about strategic trade-offs that need to be considered when employing brand ambassadors for digital activism. KW - the bright and dark side of social media in the marginalized contexts KW - brand ambassadors KW - digital activism KW - reputation management KW - social media Y1 - 2024 UR - https://hdl.handle.net/10125/107250 SN - 978-0-99813-317-1 SP - 7205 EP - 7214 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Mirbabaie, Milad A1 - Rieskamp, Jonas A1 - Hofeditz, Lennart A1 - Stieglitz, Stefan ED - Bui, Tung X. T1 - Breaking down barriers BT - how conversational agents facilitate open science and data sharing T2 - Proceedings of the 57th Annual Hawaii International Conference on System Sciences N2 - Many researchers hesitate to provide full access to their datasets due to a lack of knowledge about research data management (RDM) tools and perceived fears, such as losing the value of one's own data. Existing tools and approaches often do not take into account these fears and missing knowledge. In this study, we examined how conversational agents (CAs) can provide a natural way of guidance through RDM processes and nudge researchers towards more data sharing. This work offers an online experiment in which researchers interacted with a CA on a self-developed RDM platform and a survey on participants’ data sharing behavior. Our findings indicate that the presence of a guiding and enlightening CA on an RDM platform has a constructive influence on both the intention to share data and the actual behavior of data sharing. Notably, individual factors do not appear to impede or hinder this effect. KW - open science practices in information systems research KW - conversational agents KW - data sharing KW - digital nudging KW - open science KW - research data management Y1 - 2024 UR - https://hdl.handle.net/10125/106457 SN - 978-0-99813-317-1 SP - 672 EP - 681 PB - Department of IT Management Shidler College of Business University of Hawaii CY - Honolulu, HI ER - TY - CHAP A1 - Stieglitz, Stefan A1 - Fromm, Jennifer A1 - Kocur, Alexander A1 - Rostalski, Frauke A1 - Duda, Michelle A1 - Evans, Alison A1 - Rieskamp, Jonas A1 - Sievi, Luzia A1 - Pawelec, Maria A1 - Heesen, Jessica A1 - Loh, Wulf A1 - Fuchß, Christoph A1 - Eyilmez, Kaan T1 - What measures can government institutions in Germany take against digital disinformation? BT - a systematic literature review and ethical-legal discussion T2 - Wirtschaftsinformatik 2023 Proceedings N2 - Disinformation campaigns spread rapidly through social media and can cause serious harm, especially in crisis situations, ranging from confusion about how to act to a loss of trust in government institutions. Therefore, the prevention of digital disinformation campaigns represents an important research topic. However, previous research in the field of information systems focused on the technical possibilities to detect and combat disinformation, while ethical and legal perspectives have been neglected so far. In this article, we synthesize previous information systems literature on disinformation prevention measures and discuss these measures from an ethical and legal perspective. We conclude by proposing questions for future research on the prevention of disinformation campaigns from an IS, ethical, and legal perspective. In doing so, we contribute to a balanced discussion on the prevention of digital disinformation campaigns that equally considers technical, ethical, and legal issues, and encourage increased interdisciplinary collaboration in future research. KW - disinformation campaigns KW - social media KW - ethical implications KW - legal implications KW - government agencies Y1 - 2023 UR - https://aisel.aisnet.org/wi2023/20/ PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Höchenberger, Ralf A1 - Hummel, Detlev A1 - Seitz, Jürgen ED - Sharma, Neha ED - Goje, Amol ED - Chakrabarti, Amlan ED - Bruckstein, Alfred M. T1 - Do women shy away from cryptocurrency investment? BT - cross-country evidence from survey data T2 - Data management, analytics and innovation N2 - This study utilizes cross-country survey data to analyze differences in attitudes toward cryptocurrency as an alternative to traditional money issued by a central bank. Particularly, we investigate women’s general attitude toward cryptocurrency systems. Results suggest that women invest less into cryptocurrency, show less interest in the future cryptocurrency investment, and see less economic potential in these systems than men do. Further evidence shows that these attitudes are directly connected with lower literacy in cryptocurrency systems. These findings support theory on gender differences in investment behavior. We contribute to the existing literature by conducting a cross-country survey on cryptocurrency attitudes in Europe and Asia, and hence show that this gender effect is robust across these cultures. KW - cryptocurrencies KW - bitcoin KW - financial literacy KW - gender gap KW - risk tolerance Y1 - 2023 SN - 978-981-99-1413-5 SN - 978-981-99-1414-2 U6 - https://doi.org/10.1007/978-981-99-1414-2_6 SP - 69 EP - 76 PB - Springer Nature CY - Singapore ER -