TY  - JOUR
A1  - Kaufhold, Marc-André
A1  - Bayer, Markus
A1  - Bäumler, Julian
A1  - Reuter, Christian
A1  - Stieglitz, Stefan
A1  - Basyurt, Ali Sercan
A1  - Mirbabaie, Milad
A1  - Fuchss, Christoph
A1  - Eyilmez, Kaan
T1  - CYLENCE: strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in law enforcement agencies
JF  - Mensch und Computer 2023: Workshopband MuC 2023
N2  - Despite the merits of public and social media in private and professional spaces, citizens and professionals are increasingly exposed to cyberabuse, such as cyberbullying and hate speech. Thus, Law Enforcement Agencies (LEA) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberabuse. However, their tasks are getting more complex by the increasing amount and varying quality of information disseminated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYLENCE project, which seeks to design strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in investigative and law enforcement agencies. Second, it identifies and elaborates seven research challenges with regard to the monitoring, analysis and communication of cyberabuse in LEAs, which serve as a starting point for in-depth research within the project.
KW  - cyberbullying
KW  - hate speech
KW  - law enforcement agencies
KW  - situational awareness
KW  - human-computer interaction
Y1  - 2023
UR  - https://dl.gi.de/handle/20.500.12116/42064
U6  - https://doi.org/10.18420/MUC2023-MCI-WS01-211
SP  - 1
EP  - 8
PB  - Gesellschaft für Informatik e.V. (GI)
CY  - Bonn
ER  -