TY - GEN A1 - Kroll, Alexander A1 - Vogel, Dominik T1 - The PSM-leadership fit BT - a model of performance information use T2 - Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - This article examines the use of performance information by public managers. It conceptualizes purposeful data use as a type of extra-role behaviour which requires additional effort on the part of the managers and which is not extrinsically rewarded. The article sheds light on one potential antecedent of performance information use – the motivation of the users. It argues that we can observe high levels of data use if managers driven by public service motivation (PSM) work under transformational leaders. Using a needs-supply perspective on supervisors and followers we suggest that there is a PSM-leadership fit which fosters the performance of this extra-role behaviour. The article is based on data from German local government and its findings contribute to the literatures on PSM as well as on performance management. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 77 KW - Public Service Motivation KW - Performance Information Use KW - Leadership KW - Transformational Leadership KW - Person-Organization Fit Y1 - 2013 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-100853 SN - 1867-5808 IS - 77 ER - TY - GEN A1 - Kroll, Alexander T1 - Explaining the use of performance information by public managers BT - a planned-behavior approach T2 - American review of public administration N2 - This article examines the use of performance information by public managers. It reviews literature on the impact of attitudes and social norm and puts forward a psychological-cognitive model based on the theory of planned behavior. The article finds support for this model emphasizing that performance data use is a goal-directed, reasoned action. Another critical result is that managers who consciously intend to use performance data also make sure that the data in their division are of good quality which, in turn, fosters information use. These findings indicate thatin addition to organizational routinescognitive factors are promising starting points for interventions to foster managers' data use. The article is based on survey data from German cities. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 88 KW - performance measurement KW - management analysis KW - organizational behavior KW - psychology KW - information and communication technology KW - public management issues Y1 - 2018 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-404504 ER - TY - GEN A1 - Vogel, Dominik A1 - Kroll, Alexander T1 - The Stability and Change of PSM-related Values across Time BT - Testing Theoretical Expectations against Panel Data N2 - This article is a response to calls in prior research that we need more longitudi-nal analyses to better understand the foundations of PSM and related prosocial values. There is wide agreement that it is crucial for theory-building but also for tailoring hiring practices and human resource development programs to sort out whether PSM-related values are stable or developable. The article summarizes existent theoretical expecta-tions, which turn out to be partially conflicting, and tests them against multiple waves of data from the German Socio-Economic Panel Study which covers a time period of sixteen years. It finds that PSM-related values of public employees are stable rather than dynamic but tend to increase with age and decrease with organizational member-ship. The article also examines cohort effects, which have been neglected in prior work, and finds moderate evidence that there are differences between those born during the Second World War and later generations. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 79 KW - Public Service Motivation Y1 - 2017 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-397783 ER - TY - GEN A1 - Kubin, Markus A1 - Guo, Meiyuan A1 - Kroll, Thomas A1 - Löchel, Heike A1 - Källman, Erik A1 - Baker, Michael L. A1 - Mitzner, Rolf A1 - Gul, Sheraz A1 - Kern, Jan A1 - Föhlisch, Alexander A1 - Erko, Alexei A1 - Bergmann, Uwe A1 - Yachandra, Vittal A1 - Yano, Junko A1 - Lundberg, Marcus A1 - Wernet, Philippe T1 - Probing the oxidation state of transition metal complexes BT - a case study on how charge and spin densities determine Mn L-edge X-ray absorption energies T2 - Postprints der Universität Potsdam : Mathematisch-Naturwissenschaftliche Reihe N2 - Transition metals in inorganic systems and metalloproteins can occur in different oxidation states, which makes them ideal redox-active catalysts. To gain a mechanistic understanding of the catalytic reactions, knowledge of the oxidation state of the active metals, ideally in operando, is therefore critical. L-edge X-ray absorption spectroscopy (XAS) is a powerful technique that is frequently used to infer the oxidation state via a distinct blue shift of L-edge absorption energies with increasing oxidation state. A unified description accounting for quantum-chemical notions whereupon oxidation does not occur locally on the metal but on the whole molecule and the basic understanding that L-edge XAS probes the electronic structure locally at the metal has been missing to date. Here we quantify how charge and spin densities change at the metal and throughout the molecule for both redox and core-excitation processes. We explain the origin of the L-edge XAS shift between the high-spin complexes Mn-II(acac)(2) and Mn-III(acac)(3) as representative model systems and use ab initio theory to uncouple effects of oxidation-state changes from geometric effects. The shift reflects an increased electron affinity of Mn-III in the core-excited states compared to the ground state due to a contraction of the Mn 3d shell upon core-excitation with accompanied changes in the classical Coulomb interactions. This new picture quantifies how the metal-centered core hole probes changes in formal oxidation state and encloses and substantiates earlier explanations. The approach is broadly applicable to mechanistic studies of redox-catalytic reactions in molecular systems where charge and spin localization/delocalization determine reaction pathways. T3 - Zweitveröffentlichungen der Universität Potsdam : Mathematisch-Naturwissenschaftliche Reihe - 656 KW - electronic-structure KW - atomic multiplet KW - water-oxidation KW - iron complexes KW - photosystem-II KW - spectroscopy KW - manganese KW - spectra KW - ligand KW - FE Y1 - 2019 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-425057 SN - 1866-8372 IS - 656 ER - TY - THES A1 - Kroll, Alexander T1 - Why public managers use performance information : concepts, theory, and empirical analysis T1 - Warum Verwaltungsmanager Performance-Informationen nutzen : Konzepte, Theorien und Empirische Analyse N2 - Diese Dissertation untersucht die Verwendung von Performance-Informationen („Kennzahlen“) durch Führungskräfte in der öffentlichen Verwaltung. Unter „Verwendung“ wird dabei die zweckorientierte Nutzung der Daten verstanden, um zu steuern, zu lernen und öffentliche Leistungen zu verbessern. Die zentrale Frage der Arbeit lautet: Wie können Unterschiede bei der Verwendung von Performance-Informationen erklärt werden? Um diese Frage zu beantworten, wird die bereits existierende Literatur strukturiert ausgewertet. Forschungslücken werden aufgezeigt und eigene Ansätze vorgestellt, wie diese geschlossen werden können. Der erste Teil der Dissertation untersucht den Einfluss von Manager-bezogenen Faktoren auf die Nutzung von Performance-Daten, die bislang in der Forschung noch keine Berücksichtigung gefunden haben. Der zweite Abschnitt testet ein modifiziertes Modell aus der Psychologie, das auf der Annahme basiert, dass die Verwendung von Performance-Informationen ein bewusstes und durchdachtes Verhalten darstellt. Der dritte Teil untersucht, inwieweit sich die Erklärungen für die Nutzung von Performance-Informationen unterscheiden, wenn wir diese nicht nur als Kennzahlen definieren, sondern ebenfalls andere Quellen von „unsystematischem“ Feedback berücksichtigen. Die empirischen Ergebnisse der Arbeit basieren auf einer Umfrage aus dem Jahr 2011. Im Rahmen dieses Surveys habe ich die mittleren Manager (Amtsleiter und Fachbereichsleiter) aus acht ausgewählten Bereichen aller kreisfreien Städte in Deutschland befragt (n=954). Zur Auswertung der Daten wurden die Verfahren Faktorenanalyse, Multiple Regressionsanalyse und Strukturgleichungsmodellierung eingesetzt. Meine Forschung förderte unter anderem vier Erkenntnisse zu Tage, die durch ähnliche Befunde der verschiedenen Teile der Dissertation abgesichert sind: 1) Die Verwendung von Performance-Daten kann als bewusstes Verhalten von Führungskräften modelliert werden, das durch deren Einstellung sowie durch die Einstellung ihres sozialen Umfeldes bestimmt wird. 2) Häufige Nutzer von Performance-Informationen zeigen überraschenderweise keine generelle Präferenz für das abstrakt-analytische Verarbeiten von Informationen. Stattdessen bevorzugen sie, Informationen durch persönliche Interaktionen aufzunehmen. 3) Manager, die sich früh im Rahmen der Ermittlung von Performance-Informationen engagieren, nutzen diese später auch häufiger, um Entscheidungen zu treffen. 4) Performance-Berichte sind nur eine Informationsquelle unter vielen. Verwaltungsmanager präferieren verbales Feedback von Insidern sowie das Feedback von wichtigen externen Stakeholdern gegenüber systematischen Performance-Daten. Die Dissertation erklärt diese Befunde theoretisch und verdeutlicht deren Implikationen für Theorie und Praxis. N2 - The dissertation examines the use of performance information by public managers. “Use” is conceptualized as purposeful utilization in order to steer, learn, and improve public services. The main research question is: Why do public managers use performance information? To answer this question, I systematically review the existing literature, identify research gaps and introduce the approach of my dissertation. The first part deals with manager-related variables that might affect performance information use but which have thus far been disregarded. The second part models performance data use by applying a theory from social psychology which is based on the assumption that this management behavior is conscious and reasoned. The third part examines the extent to which explanations of performance information use vary if we include others sources of “unsystematic” feedback in our analysis. The empirical results are based on survey data from 2011. I surveyed middle managers from eight selected divisions of all German cities with county status (n=954). To analyze the data, I used factor analysis, multiple regression analysis, and structural equation modeling. My research resulted in four major findings: 1) The use of performance information can be modeled as a reasoned behavior which is determined by the attitude of the managers and of their immediate peers. 2) Regular users of performance data surprisingly are not generally inclined to analyze abstract data but rather prefer gathering information through personal interaction. 3) Managers who take on ownership of performance information at an early stage in the measurement process are also more likely to use this data when it is reported to them. 4) Performance reports are only one source of information among many. Public managers prefer verbal feedback from insiders and feedback from external stakeholders over systematic performance reports. The dissertation explains these findings using a deductive approach and discusses their implications for theory and practice. KW - Performance KW - Datenverwendung KW - Performance-Informationen KW - Performance Management KW - performance KW - data use KW - performance information KW - performance management Y1 - 2012 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-59795 ER -