TY  - JOUR
A1  - Seyfried, Markus
T1  - Undisclosed desires
BT  - quality managers’ normative notions regarding the implementation of quality management
JF  - Assessment & Evaluation in Higher Education
N2  - Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study’s results also suggest that quality managers’ socialisation is related to these logics and that it influences their views on quality management in teaching and learning.
KW  - Higher education
KW  - quality manager
KW  - teaching and learning
KW  - appropriateness
Y1  - 2019
U6  - https://doi.org/10.1080/02602938.2019.1573970
SN  - 0260-2938
SN  - 1469-297X
VL  - 44
IS  - 7
SP  - 1106
EP  - 1119
PB  - Routledge, Taylor & Francis Group
CY  - Abingdon
ER  - 
TY  - GEN
A1  - Seyfried, Markus
T1  - Undisclosed desires
BT  - quality managers’ normative notions regarding the implementation of quality management
T2  - Postprints der Universität Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe
N2  - Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study’s results also suggest that quality managers’ socialisation is related to these logics and that it influences their views on quality management in teaching and learning.
T3  - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 109 
KW  - higher education
KW  - quality manager
KW  - teaching and learning
KW  - appropriatenes
Y1  - 2019
U6  - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-433040
SN  - 1867-5808
IS  - 109
ER  -