TY  - JOUR
A1  - Rothe, Heinz-Jürgen
A1  - Wandke, Hartmut
T1  - Farewell from Friedhart Klix
Y1  - 2005
SN  - 0932-4089
ER  - 
TY  - JOUR
A1  - Rothe, Heinz-Jürgen
A1  - Metz, Anna-Marie
A1  - Degener, Mirko
T1  - Mental load of call center agents
Y1  - 1999
ER  -