TY - JOUR A1 - Wenninger, Helena Eva A1 - Krasnova, Hanna A1 - Buxmann, Peter T1 - Understanding the role of social networking sites in the subjective well-being of users BT - a diary study JF - European Journal of Information Systems N2 - Given the rising popularity of social networking sites (SNSs), the influence of these platforms on the subjective well-being (SWB) of their users is an emerging topic in information systems research. Building on the norm of reciprocity and the social functional approach to positive emotions, we posit that targeted reciprocity-evoking forms of SNS activities are best suited to promote users’ positive emotions. The favourable potential of these activities is likely to be particularly pronounced among adolescents who pay special attention to social acceptance, which can be channelled with the help of reciprocal communication. Therefore, we conducted a quantitative 7-day diary study of 162 adolescent Facebook users attending German schools, looking at the impact of their daily SNS activities on their SWB. Based on a linear mixed model analysis, our results confirm a positive link between targeted reciprocity-evoking activities – such as chatting, giving and receiving feedback – and adolescents’ positive emotions. Our findings provide a reassuring perspective on the implications of the sociotechnical design of SNS communication channels. Specifically, by encouraging targeted activities, providers, users, and other stakeholders can ensure the beneficial impact of this technology on users’ SWB. KW - non-targeted SNS activities KW - norm of reciprocity KW - social functional approach to positive emotions KW - adolescents KW - subjective well-being Y1 - 2018 U6 - https://doi.org/10.1080/0960085X.2018.1496883 SN - 0960-085X SN - 1476-9344 VL - 28 IS - 2 SP - 126 EP - 148 PB - Routledge, Taylor & Francis Group CY - Abingdon ER - TY - JOUR A1 - Wenninger, Helena Eva A1 - Cheung, Christy M. K. A1 - Krasnova, Hanna T1 - College-aged users behavioral strategies to reduce envy on social networking sites BT - A cross-cultural investigation JF - Computers in human behavior N2 - Social networking sites (SNSs) are central to social interaction and information sharing in the digital age. However, consuming social information on SNSs invites social upward comparisons with highly socially desirable profile representations, which easily elicits envy in users and leads to unfavorable behaviors on SNSs. This in turn can erode the subjective well-being of users and the sustainability of the SNS platform. Therefore, this paper seeks to develop a better theoretical understanding of how users respond to envy on SNSs. We review literature on envy in offline interactions to derive three behavioral strategies to reduce envy, which we then transfer to the SNS context (self-enhancement, gossiping, and discontinuous intention). Further, we propose a research model and examine how culture, specifically individualism-collectivism, affects the relationship between envy on an SNS and the three strategies. We empirically test the variance-based structural equation model through survey data collected of Facebook users from Germany and Hong Kong. Our findings provide first insights into the link between envy on SNSs, related behavioral strategies and the moderating role of individualism for self-enhancement. KW - Envy on SNSs KW - Social networking sites KW - Facebook KW - Behavioral strategies to reduce SNS-Induced envy KW - Culture KW - User behaviors Y1 - 2019 U6 - https://doi.org/10.1016/j.chb.2019.02.025 SN - 0747-5632 SN - 1873-7692 VL - 97 SP - 10 EP - 23 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Spiekermann, Sarah A1 - Krasnova, Hanna A1 - Hinz, Oliver A1 - Baumann, Annika A1 - Benlian, Alexander A1 - Gimpel, Henner A1 - Heimbach, Irina A1 - Koester, Antonia A1 - Maedche, Alexander A1 - Niehaves, Bjoern A1 - Risius, Marten A1 - Trenz, Manuel T1 - Values and ethics in information systems BT - a state-of-the-art analysis and avenues for future research JF - Business & information systems engineering Y1 - 2022 U6 - https://doi.org/10.1007/s12599-021-00734-8 SN - 2363-7005 SN - 1867-0202 VL - 64 IS - 2 SP - 247 EP - 264 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Risius, Marten A1 - Baumann, Annika A1 - Krasnova, Hanna T1 - Developing a new paradigm BT - introducing the intention-behaviour gap to the privacy paradox phenomenon T2 - Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers N2 - Internet users commonly agree that it is important for them to protect their personal data. However, the same users readily disclose their data when requested by an online service. The dichotomy between privacy attitude and actual behaviour is commonly referred to as the “privacy paradox”. Over twenty years of research were not able to provide one comprehensive explanation for the paradox and seems even further from providing actual means to overcome the paradox. We argue that the privacy paradox is not just an instantiation of the attitude-behaviour gap. Instead, we introduce a new paradigm explaining the paradox as the result of attitude-intention and intentionbehaviour gaps. Historically, motivational goal-setting psychologists addressed the issue of intentionbehaviour gaps in terms of the Rubicon Model of Action Phases and argued that commitment and volitional strength are an essential mechanism that fuel intentions and translate them into action. Thus, in this study we address the privacy paradox from a motivational psychological perspective by developing two interventions on Facebook and assess whether the 287 participants of our online experiment actually change their privacy behaviour. The results demonstrate the presence of an intentionbehaviour gap and the efficacy of our interventions in reducing the privacy paradox. KW - privacy paradox KW - intention-behaviour gap KW - attitude-behaviour gap KW - commitment KW - rubicon model KW - social media Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/150 UR - https://www.researchgate.net/publication/341507497_Developing_a_New_Paradigm_Introducing_the_Intention-Behaviour_Gap_to_the_Privacy_Paradox_Phenomenon/link/5ec4a1c892851c11a8778d3f/download?_tp=eyJjb250ZXh0Ijp7InBhZ2UiOiJwdWJsaWNhdGlvbiIsInByZXZpb3VzUGFnZSI6bnVsbH19 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Meythaler, Antonia A1 - Krause, Hannes-Vincent A1 - Baumann, Annika A1 - Krasnova, Hanna A1 - Thatcher, Jason Bennett T1 - The rise of metric-based digital status BT - an empirical investigation into the role of status perceptions in envy on social networking sites JF - European Journal of Information Systems N2 - Widespread on social networking sites (SNSs), envy has been linked to an array of detrimental outcomes for users’ well-being. While envy has been considered a status-related emotion and is likely to be experienced in response to perceiving another’s higher status, there is a lack of research exploring how status perceptions influence the emergence of envy on SNSs. This is important because SNSs typically quantify social interactions and reach with metrics that indicate users’ relative rank and status in the network. To understand how status perceptions impact SNS users, we introduce a new form of metric-based digital status rooted in SNS metrics that are available and visible on a platform. Drawing on social comparison theory and status literature, we conducted an online experiment to investigate how different forms of status contribute to the proliferation of envy on SNSs. Our findings shed light on how metric-based digital status influences feelings of envy on SNSs. Specifically, we could show that metric-based digital status impacts envy through increasing perceptions of others’ socioeconomic and sociometric statuses. Our study contributes to the growing discourse on the negative outcomes associated with SNS use and its consequences for users and society. KW - social networking sites KW - metric-based digital status KW - social comparisons KW - social status KW - envy KW - experiment Y1 - 2023 U6 - https://doi.org/10.1080/0960085X.2023.2290707 SN - 0960-085X SN - 1476-9344 SP - 1 EP - 28 PB - Taylor and Francis CY - London ER - TY - CHAP A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Tarafdar, Monideepa T1 - Visual normalization of the thin ideal BT - Instagram use and biased perception of average body weight T2 - Wirtschaftsinformatik 2022 Proceedings: track 21 N2 - Visual Social Networking Sites (SNSs) enable users to present themselves favorably to gain likes and the attention of others. Especially, Instagram is known for its focus on beauty, fitness, fashion, and dietary topics. Although a large body of research reports negative weight-related outcomes of SNS usage (e.g., body dissatisfaction, body image concerns), studies examining how SNS usage relates to these outcomes are scarce. Based on the visual normalization theory, we argue that SNS content facilitates normalization of so-called thin- and fit-ideals, thereby leading to biased perceptions of the average body weight in society. Therefore, this study tests whether Instagram use is associated with perceiving that the average person weighs less. Responses of 181 survey participants confirm that Instagram use is negatively related to average weight perception of both women and men. These findings contribute to the growing body of research on how SNS use relates to negative weight-related outcomes. KW - social networking sites KW - Instragram KW - weight perception KW - visual normalization theory Y1 - 2022 UR - https://aisel.aisnet.org/wi2022/social_media/social/1 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Köster, Antonia A1 - Baumann, Annika A1 - Krasnova, Hanna A1 - Avital, Michel A1 - Lyytinen, Kalle A1 - Rossi, Matti T1 - Panel 1: to share or not to share BT - should is researchers share or hoard their precious data? T2 - Proceedings of the 28th European Conference on Information Systems (ECIS): ECIS 2020 Panels N2 - Data sharing requires researchers to publish their (primary) data and any supporting research materials. With increased attention on reproducibility and more transparent research requiring sharing of data, the issues surrounding data sharing are moving beyond whether data sharing is beneficial, to what kind of research data should be shared and how. However, despite its benefits, data sharing still is not common practice in Information Systems (IS) research. The panel seeks to discuss the controversies related to data sharing in research, specifically focusing on the IS discipline. It remains unclear how the positive effects of data sharing that are often framed as extending beyond the individual researcher (e.g., openness for innovation) can be utilized while reducing the downsides often associated with negative consequences for the individual researcher (e.g., losing a competitive advantage). To foster data sharing practices in IS, the panel will address this dilemma by drawing on the panelists’ expertise. Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_panels/3 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Krause, Hannes-Vincent A1 - Große Deters, Fenne A1 - Baumann, Annika A1 - Krasnova, Hanna T1 - Active social media use and its impact on well-being BT - an experimental study on the effects of posting pictures on Instagram JF - Journal of computer-mediated communication : a journal of the International Communication Association N2 - Active use of social networking sites (SNSs) has long been assumed to benefit users' well-being. However, this established hypothesis is increasingly being challenged, with scholars criticizing its lack of empirical support and the imprecise conceptualization of active use. Nevertheless, with considerable heterogeneity among existing studies on the hypothesis and causal evidence still limited, a final verdict on its robustness is still pending. To contribute to this ongoing debate, we conducted a week-long randomized control trial with N = 381 adult Instagram users recruited via Prolific. Specifically, we tested how active SNS use, operationalized as picture postings on Instagram, affects different dimensions of well-being. The results depicted a positive effect on users' positive affect but null findings for other well-being outcomes. The findings broadly align with the recent criticism against the active use hypothesis and support the call for a more nuanced view on the impact of SNSs.
Lay Summary Active use of social networking sites (SNSs) has long been assumed to benefit users' well-being. However, this established assumption is increasingly being challenged, with scholars criticizing its lack of empirical support and the imprecise conceptualization of active use. Nevertheless, with great diversity among conducted studies on the hypothesis and a lack of causal evidence, a final verdict on its viability is still pending. To contribute to this ongoing debate, we conducted a week-long experimental investigation with 381 adult Instagram users. Specifically, we tested how posting pictures on Instagram affects different aspects of well-being. The results of this study depicted a positive effect of posting Instagram pictures on users' experienced positive emotions but no effects on other aspects of well-being. The findings broadly align with the recent criticism against the active use hypothesis and support the call for a more nuanced view on the impact of SNSs on users. KW - social networking sites KW - social media KW - Instagram KW - well-being KW - experiment KW - randomized control trial Y1 - 2022 U6 - https://doi.org/10.1093/jcmc/zmac037 SN - 1083-6101 VL - 28 IS - 1 PB - Oxford Univ. Press CY - Oxford ER - TY - GEN A1 - Krause, Hannes-Vincent A1 - Baum, Katharina A1 - Baumann, Annika A1 - Krasnova, Hanna T1 - Unifying the detrimental and beneficial effects of social network site use on self-esteem BT - a systematic literature review T2 - Postprints der Universität Potsdam Humanwissenschaftliche Reihe N2 - Previous research offers equivocal results regarding the effect of social networking site use on individuals’ self-esteem. We con- duct a systematic literature review to examine the existing litera- ture and develop a theoretical framework in order to classify the results. The framework proposes that self-esteem is affected by three distinct processes that incorporate self-evaluative informa- tion: social comparison processes, social feedback processing, and self-reflective processes. Due to particularities of the social networking site environment, the accessibility and quality of self- evaluative information is altered, which leads to online-specific effects on users’ self-esteem. Results of the reviewed studies suggest that when a social networking site is used to compare oneself with others, it mostly results in decreases in users’ self- esteem. On the other hand, receiving positive social feedback from others or using these platforms to reflect on one’s own self is mainly associated with benefits for users’ self-esteem. Nevertheless, inter-individual differences and the specific activ- ities performed by users on these platforms should be considered when predicting individual effects. T3 - Zweitveröffentlichungen der Universität Potsdam : Humanwissenschaftliche Reihe - 567 KW - facebook use KW - life satisfaction KW - college-students KW - body-image KW - time spent KW - media use KW - online KW - validation KW - friends KW - impact Y1 - 2019 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-435037 SN - 1866-8364 IS - 567 ER - TY - JOUR A1 - Krasnova, Hanna A1 - Veltri, Natasha F. A1 - Spengler, Klaus A1 - Günther, Oliver T1 - "Deal of the Day" Platforms what drives Consumer loyalty? JF - Business & information systems engineering : the international journal of Wirtschaftsinformatik N2 - "Deal of the Day" (DoD) platforms have quickly become popular by offering savings on local services, products and vacations. For merchants, these platforms represent a new marketing channel to advertise their products and services and attract new customers. DoD platform providers, however, struggle to maintaining a stable market share and profitability, because entry and switching costs are low. To sustain a competitive market position, DoD providers are looking for ways to build a loyal customer base. However, research examining the determinants of user loyalty in this novel context is scarce. To fill this gap, this study employs Grounded Theory methodology to develop a conceptual model of customer loyalty to a DoD provider. In the next step, qualitative insights are enriched and validated using quantitative data from a survey of 202 DoD users. The authors find that customer loyalty is in large part driven by monetary incentives, but can be eroded if impressions from merchant encounters are below expectations. In addition, enhancing the share of deals relevant for consumers, i.e. signal-to-noise ratio, and mitigating perceived risks of a transaction emerge as challenges. Beyond theoretical value, the results offer practical insights into how customer loyalty to a DoD provider can be promoted. KW - Deal of the Day KW - Loyalty KW - Grounded theory KW - Structural equation modeling Y1 - 2013 U6 - https://doi.org/10.1007/s12599-013-0268-2 SN - 1867-0202 VL - 5 IS - 3 SP - 165 EP - 177 PB - Springer CY - Heidelberg ER -