TY - CHAP A1 - Fabian, Benjamin A1 - Bender, Benedict A1 - Weimann, Lars T1 - E-Mail tracking in online marketing BT - Methods, Detection, and Usage T2 - Proceedings of the 12th International Conference on Wirtschaftsinformatik N2 - E-Mail tracking uses personalized links and pictures for gathering information on user behavior, for example, where, when, on what kind of device, and how often an e-mail has been read. This information can be very useful for marketing purposes. On the other hand, privacy and security requirements of customers could be violated by tracking. This paper examines how e-mail tracking works, how it can be detected automatically, and to what extent it is used in German e-commerce. We develop a detection model and software tool in order to collect and analyze more than 600 newsletter e-mails from companies of several different industries. The results show that the usage of e-mail tracking in Germany is prevalent but also varies depending on the industry. KW - E-Mail Tracking KW - Online Marketing KW - Privacy Y1 - 2015 UR - https://aisel.aisnet.org/wi2015/74 SN - 978-3-00-049184-9 IS - 74 PB - Associations for Information Systems AIS CY - Atlanta ER - TY - CHAP A1 - Bender, Benedict A1 - Grum, Marcus T1 - Entwicklung eines Architekturkonzepts zum flexiblen Einsatz von Analytics T2 - Proceedings INFORMATIK - Jahrestagung der Gesellschaft für Informatik e.V. ; Lecture Notes in Informatics (LNI) N2 - Die optimale Dimensionierung von IT-Hardware stellt Entscheider aufgrund der stetigen Weiterentwicklung zunehmend vor Herausforderungen. Dies gilt im Speziellen auch für Analytics-Infrastrukturen, die zunehmend auch neue Software zur Analyse von Daten einsetzen, welche in den Ressourcenanforderungen stark variieren. Damit eine flexible und gleichzeitig effiziente Gestaltung von Analytics-Infrastrukturen erreicht werden kann, wird ein dynamisch arbeitendes Architekturkonzept vorgeschlagen, das Aufgaben auf Basis einer systemspezifischen Entscheidungsmaxime mit Hilfe einer Eskalationsmatrix verteilt und hierfür Aufgabencharakteristiken sowie verfügbare Hardwareausstattungen entsprechend ihrer Auslastung berücksichtigt. KW - Analytics KW - Architekturkonzept KW - Cyber-Phsysische Systeme KW - Cloud KW - Internet of Things Y1 - 2016 UR - https://dl.gi.de/handle/20.500.12116/1189 IS - P259 SP - 815 EP - 824 PB - Gesellschaft für Informatik e.V. CY - Bonn ER - TY - CHAP A1 - Gronau, Norbert A1 - Grum, Marcus A1 - Bender, Benedict T1 - Determining the optimal level of autonomy in cyber-physical production systems T2 - IEEE 14th International Conference on Industrial Informatics (INDIN) N2 - Traditional production systems are enhanced by cyber-physical systems (CPS) and Internet of Things. A kind of next generation systems, those cyber-physical production systems (CPPS) are able to raise the level of autonomy of its production components. To find the optimal degree of autonomy in a given context, a research approach is formulated using a simulation concept. Based on requirements and assumptions, a cyber-physical market is modeled and qualitative hypotheses are formulated, which will be verified with the help of the CPPS of a hybrid simulation environment. KW - cyber-physical systems KW - hybrid simulation KW - Internet of Things KW - manufacturing systems KW - production engineering computing KW - cyber-physical production systems Y1 - 2017 U6 - https://doi.org/10.1109/INDIN.2016.7819367 SP - 1293 EP - 1299 PB - IEEE CY - New York ER - TY - CHAP A1 - Bender, Benedict A1 - Fabian, Benjamin A1 - Lessmann, Stefan A1 - Haupt, Johannes T1 - E-Mail Tracking BT - status quo and novel countermeasures T2 - Proceedings of the 37th International Conference on Information Systems (ICIS) N2 - E-mail advertisement, as one instrument in the marketing mix, allows companies to collect fine-grained behavioural data about individual users’ e-mail reading habits realised through sophisticated tracking mechanisms. Such tracking can be harmful for user privacy and security. This problem is especially severe since e-mail tracking techniques gather data without user consent. Striving to increase privacy and security in e-mail communication, the paper makes three contributions. First, a large database of newsletter e-mails is developed. This data facilitates investigating the prevalence of e- mail tracking among 300 global enterprises from Germany, the United Kingdom and the United States. Second, countermeasures are developed for automatically identifying and blocking e-mail tracking mechanisms without impeding the user experience. The approach consists of identifying important tracking descriptors and creating a neural network-based detection model. Last, the effectiveness of the proposed approach is established by means of empirical experimentation. The results suggest a classification accuracy of 99.99%. KW - E-Mail Tracking KW - Countermeasures KW - Privacy KW - Security KW - Machine Learning Y1 - 2016 UR - https://aisel.aisnet.org/icis2016/ISSecurity/Presentations/13/ ER - TY - CHAP A1 - Glaschke, Christian A1 - Gronau, Norbert A1 - Bender, Benedict T1 - Cross-System Process Mining using RFID Technology T2 - Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD N2 - In times of digitalization, the collection and modeling of business processes is still a challenge for companies. The demand for trustworthy process models that reflect the actual execution steps therefore increases. The respective kinds of processes significantly determine both, business process analysis and the conception of future target processes and they are the starting point for any kind of change initiatives. Existing approaches to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore, transactional protocols and limited data from a single application system are used. Heterogeneous application landscapes and business processes that are executed across multiple application systems, on the contrary, are one of the main challenges in process mining research. Using RFID technology is hence one approach to close the existing gap between different application systems. This paper focuses on methods for data collection from real world objects via RFID technology and possible combinations with application data (process mining) in order to realize a cross system mining approach. KW - Process Mining KW - RFID KW - Production KW - Cross-System Y1 - 2016 SN - 978-989-758-190-8 U6 - https://doi.org/10.5220/0006223501790186 SP - 179 EP - 186 PB - SCITEPRESS - Science and Technology Publications CY - Setúbal ER - TY - CHAP A1 - Grum, Marcus A1 - Bender, Benedict A1 - Alfa, Attahiru S. T1 - The construction of a common objective function for analytical infrastructures T2 - 2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC) N2 - The paper deals with the increasing growth of embedded systems and their role within structures similar to the Internet (Internet of Things) as those that provide calculating power and are more or less appropriate for analytical tasks. Faced with the example of a cyber-physical manufacturing system, a common objective function is developed with the intention to measure efficient task processing within analytical infrastructures. A first validation is realized on base of an expert panel. KW - Analytic Infrastructures KW - Cyber-Physical Manufacturing Systems KW - Measuring Efficient Task Processing Y1 - 2018 U6 - https://doi.org/10.1109/ICE.2017.8279892 SP - 219 EP - 225 PB - IEEE CY - New York ER - TY - CHAP A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Coring on Digital Platforms BT - Fundamentals and Examples from the Mobile Device Sector T2 - Proceedings of the 38th International Conference on Information Systems (ICIS) N2 - Today’s mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple’s iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here. KW - Coring KW - Digital Platforms KW - Digital Marketplaces KW - Mobile Software Ecosystems Y1 - 2017 UR - https://aisel.aisnet.org/icis2017/DigitalPlatforms/Presentations/6/ SN - 978-0-9966831-5-9 IS - 8 SP - 5256 EP - 5274 PB - Association for Information Systems (AIS) CY - Atlanta ER - TY - CHAP A1 - Bender, Benedict A1 - Fabian, Benjamin A1 - Haupt, Johannes A1 - Neumann, Tom T1 - Track and Treat BT - usage of e-mail tracking for newsletter individualization T2 - Twenty-Sixth European Conference on Information Systems (ECIS 2018) N2 - E-Mail tracking mechanisms gather information on individual recipients’ reading behavior. Previous studies show that e-mail newsletters commonly include tracking elements. However, prior work does not examine the degree to which e-mail senders actually employ gathered user information. The paper closes this research gap by means of an experimental study to clarify the use of tracking-based infor- mation. To that end, twelve mail accounts are created, each of which subscribes to a pre-defined set of newsletters from companies based in Germany, the UK, and the USA. Systematically varying e-mail reading patterns across accounts, each account simulates a different type of user with individual read- ing behavior. Assuming senders to track e-mail reading habits, we expect changes in mailer behavior. The analysis confirms the prominence of tracking in that over 92% of the newsletter e-mails contain tracking images. For 13 out of 44 senders an adjustment of communication policy in response to user reading behavior is observed. Observed effects include sending newsletters at different times, adapting advertised products to match the users’ IT environment, increased or decreased mailing frequency, and mobile-specific adjustments. Regarding legal issues, not all companies that adapt the mail-sending behavior state the usage of such mechanisms in their privacy policy. KW - E-Mail Tracking KW - Newsletter KW - Individualization KW - Personalization KW - Privacy Y1 - 2018 UR - https://aisel.aisnet.org/ecis2018_rp/59 ER - TY - CHAP A1 - Ermakova, Tatiana A1 - Fabian, Benjamin A1 - Bender, Benedict A1 - Klimek, Kerstin T1 - Web Tracking BT - a literature review on the state of research T2 - Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS 51) N2 - Web tracking seems to become ubiquitous in online business and leads to increased privacy concerns of users. This paper provides an overview over the current state of the art of web-tracking research, aiming to reveal the relevance and methodologies of this research area and creates a foundation for future work. In particular, this study addresses the following research questions: What methods are followed? What results have been achieved so far? What are potential future research areas? For these goals, a structured literature review based upon an established methodological framework is conducted. The identified articles are investigated with respect to the applied research methodologies and the aspects of web tracking they emphasize. KW - Information Security and Privacy KW - literature review KW - privacy KW - web-tracking Y1 - 2018 U6 - https://doi.org/10.24251/HICSS.2018.596 SN - 2572-6862 SP - 4732 EP - 4741 PB - HICSS Conference Office University of Hawaii at Manoa CY - Maile Way ER - TY - CHAP A1 - Bender, Benedict A1 - Thim, Christof A1 - Linke, Felix T1 - Platform coring in the browser domain BT - an exploratory study T2 - Proceedings Information Systems - The Heart of Innovation Ecosystems (ICIS 2019) N2 - Modern web browsers are digital software platforms, as they allow third-parties to extend functionality by providing extensions. Given the intense competition, differentiation through provided functionality is a key factor for browser platforms. As browsers progress, they constantly release new features. Browsers might thereby enter complementary markets if they add functionality formerly provided by third-party extensions, which is referred to as ‘platform coring’. Previous studies missed the perspective of the involved parties. To address this gap, we conduct interviews with third-party and core developers in the security and privacy domain from Firefox and Chrome. In essence, the study provides three contributions. First, insights into stakeholder-specific issues concerning coring. Second, measures to prevent coring. Third, strategical guidance for developers and owners. Third-parties experienced and core developers acknowledged coring to occur on browser platforms. While developers with extrinsic motivations assess coring negatively, developers with intrinsic motivations perceive coring positively. KW - Platform Coring KW - Browser Platforms KW - Platform Innovation KW - Firefox KW - Chrome Y1 - 2019 UR - https://aisel.aisnet.org/icis2019/is_heart_of_innovation_ecosystems/innovation_ecosystems/4/ SN - 978-0-9966831-9-7 ER - TY - CHAP A1 - Grum, Marcus A1 - Rapp, Simon A1 - Gronau, Norbert A1 - Albers, Albert ED - Shishkov, Boris T1 - Accelerating knowledge BT - the speed optimization of knowledge transfers T2 - Business modeling and software design N2 - As knowledge-intensive processes are often carried out in teams and demand for knowledge transfers among various knowledge carriers, any optimization in regard to the acceleration of knowledge transfers obtains a great economic potential. Exemplified with product development projects, knowledge transfers focus on knowledge acquired in former situations and product generations. An adjustment in the manifestation of knowledge transfers in its concrete situation, here called intervention, therefore can directly be connected to the adequate speed optimization of knowledge-intensive process steps. This contribution presents the specification of seven concrete interventions following an intervention template. Further, it describes the design and results of a workshop with experts as a descriptive study. The workshop was used to assess the practical relevance of interventions designed as well as the identification of practical success factors and barriers of their implementation. KW - knowledge transfers KW - business process optimization KW - interventions KW - product development KW - product generation engineering KW - empirical evaluation Y1 - 2019 SN - 978-3-030-24853-6 SN - 978-3-030-24854-3 U6 - https://doi.org/10.1007/978-3-030-24854-3_7 VL - 356 SP - 95 EP - 113 PB - Springer CY - Cham ER - TY - CHAP A1 - Eigelshoven, Felix A1 - Ullrich, André A1 - Bender, Benedict T1 - Public blockchain BT - a systematic literature review on the sustainability of consensus algorithms T2 - Proceedings of the 28th European Conference on Information Systems (ECIS)- A Virtual AIS Conference N2 - Blockchain has the potential to change business transactions to a major extent. Thereby, underlying consensus algorithms are the core mechanism to achieve consistency in distributed infrastructures. Their application aims for transparency and accountability in societal transactions. As a result of missing reviews holistically covering consensus algorithms, we aim to (1) identify prevalent consensus algorithms for public blockchains, and (2) address the resource perspective with a sustainability consideration (whereby we address the three spheres of sustainability). Our systematic literature review identified 33 different consensus algorithms for public blockchains. Our contribution is twofold: first, we provide a systematic summary of consensus algorithms for public blockchains derived from the scientific literature as well as real-world applications and systemize them according to their research focus; second, we assess the sustainability of consensus algorithms using a representative sample and thereby highlight the gaps in literature to address the holistic sustainability of consensus algorithms. KW - Blockchain KW - Consensus algorithms KW - Sustainability KW - Systematic literature revieew Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/202 SP - 1 EP - 19 ER - TY - CHAP A1 - Risius, Marten A1 - Baumann, Annika A1 - Krasnova, Hanna T1 - Developing a new paradigm BT - introducing the intention-behaviour gap to the privacy paradox phenomenon T2 - Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers N2 - Internet users commonly agree that it is important for them to protect their personal data. However, the same users readily disclose their data when requested by an online service. The dichotomy between privacy attitude and actual behaviour is commonly referred to as the “privacy paradox”. Over twenty years of research were not able to provide one comprehensive explanation for the paradox and seems even further from providing actual means to overcome the paradox. We argue that the privacy paradox is not just an instantiation of the attitude-behaviour gap. Instead, we introduce a new paradigm explaining the paradox as the result of attitude-intention and intentionbehaviour gaps. Historically, motivational goal-setting psychologists addressed the issue of intentionbehaviour gaps in terms of the Rubicon Model of Action Phases and argued that commitment and volitional strength are an essential mechanism that fuel intentions and translate them into action. Thus, in this study we address the privacy paradox from a motivational psychological perspective by developing two interventions on Facebook and assess whether the 287 participants of our online experiment actually change their privacy behaviour. The results demonstrate the presence of an intentionbehaviour gap and the efficacy of our interventions in reducing the privacy paradox. KW - privacy paradox KW - intention-behaviour gap KW - attitude-behaviour gap KW - commitment KW - rubicon model KW - social media Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/150 UR - https://www.researchgate.net/publication/341507497_Developing_a_New_Paradigm_Introducing_the_Intention-Behaviour_Gap_to_the_Privacy_Paradox_Phenomenon/link/5ec4a1c892851c11a8778d3f/download?_tp=eyJjb250ZXh0Ijp7InBhZ2UiOiJwdWJsaWNhdGlvbiIsInByZXZpb3VzUGFnZSI6bnVsbH19 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP ED - Gronau, Norbert ED - Heine, Moreen ED - Poustcchi, Key ED - Krasnova, Hanna T1 - Entwicklungen, Chancen und Herausforderungen der Digitalisierung BT - Proceedings der Community Tracks zur WI 2020 N2 - Stetig steigende Studierendenzahlen und Studierendenerwartungen der „Generation Z“ als „Digital Natives“ stellen Hochschulen bei gleichbleibenden Lehrressourcen vor vielfältige technische, didaktische, organisationale und curriculare Herausforderungen. Aufgrund ihrer Diversität und Heterogenität gibt es keinen einheitlichen Weg der digitalen Transformation im Hochschulsektor. Curricula, Studienstrukturen, Präsenzlehre und digitale Lehr- und Lernangebote müssen auf die jeweiligen Hochschulen, Zielgruppen und Kooperationspartner zugeschnitten werden. Dabei müssen auch neue Zielgruppen erreicht werden, z.B. Berufstätige und Teilzeitstudierende, und die Individualisierung sowie die nationale und internationale Studierendenmobilität gefördert werden. Kompetenzen für die Informationsextraktion aus Lern- und Studienprozessen, (Big) Data Analytics und Visualisierung, Künstliche Intelligenz und Augmented Reality müssen in Hochschulen aufgebaut werden. Von der digitalen Transformation sind alle Bereiche von Hochschulen betroffen, z.B. Präsidien, Fakultäten und gleichgestellte Einrichtungen, Universitätsverwaltungen, Forschungseinrichtungen sowie zentrale und dezentrale (IT-)Dienstleister, die sich mit schnell verändernden Anforderungs- und Rollenprofilen anpassen müssen. Ferner sind rechtliche Rahmenbedingungen zu betrachten, z.B. Datenschutzanforderungen, um die Potenziale von digitalen Lehr- und Lernangeboten und von digitalen Medien in der Lehre zu erschließen. Dieser Track diskutiert theoretische, konzeptionelle, gestaltungsorientierte, empirische und verhaltensorientierte Beiträge. Y1 - 2020 SN - 978-3-95545-336-7 U6 - https://doi.org/10.30844/wi_2020_ct VL - 2 PB - GITO mbH Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - CHAP A1 - Grum, Marcus A1 - Bender, Benedict A1 - Gronau, Norbert A1 - Alfa, Attahiru S. T1 - Efficient task realizations in networked production infrastructures T2 - Proceedings of the Conference on Production Systems and Logistics N2 - As Industry 4.0 infrastructures are seen as highly evolutionary environment with volatile, and time-dependent workloads for analytical tasks, particularly the optimal dimensioning of IT hardware is a challenge for decision makers because the digital processing of these tasks can be decoupled from their physical place of origin. Flexible architecture models to allocate tasks efficiently with regard to multi-facet aspects and a predefined set of local systems and external cloud services have been proven in small example scenarios. This paper provides a benchmark of existing task realization strategies, composed of (1) task distribution and (2) task prioritization in a real-world scenario simulation. It identifies heuristics as superior strategies. KW - Industry 4.0 KW - CPS KW - Decentral Decision Making KW - Industrial Analytics KW - Case Study Y1 - 2020 U6 - https://doi.org/10.15488/9682 SP - 397 EP - 407 PB - publish-Ing. CY - Hannover ER - TY - CHAP A1 - Vladova, Gergana A1 - Rüdian, Sylvio Leo T1 - From learners to educators BT - development of online courses by students for students T2 - The future of education N2 - The rapid growth of technology and its evolving potential to support the transformation of teaching and learning in post-secondary institutions is a major challenge to the basic understanding of both the university and the communities it serves. In higher education, the standard forms of learning and teaching are increasingly being challenged and a more comprehensive process of differentiation is taking place. Student-centered teaching methods are becoming increasingly important in course design and the role of the lecturer is changing from the knowledge mediator to moderator and learning companion. However, this is accelerating the need for strategically planned faculty support and a reassessment of the role of teaching and learning. Even though the benefits of experience-based learning approaches for the development of life skills are well known, most knowledge transfer is still realized through lectures in higher education. Teachers have the goal to design the curriculum, new assignments, and share insights into evolving pedagogy. Student engagement could be the most important factor in the learning success of university students, regardless of the university program or teaching format. Against this background, this article presents the development, application, and initial findings of an innovative learning concept. In this concept, students are allowed to deal with a scientific topic, but instead of a presentation and a written elaboration, their examination consists of developing an online course in terms of content, didactics, and concept to implement it in a learning environment, which is state of the art. The online courses include both self-created teaching material and interactive tasks. The courses are created to be available to other students as learning material after a review process and are thus incorporated into the curriculum. KW - future curriculum KW - digitalization KW - online courses KW - COVID-19 Y1 - 2020 UR - https://conference.pixel-online.net/files/foe/ed0010/FP/6824-CUD4792-FP-FOE10.pdf SN - 978-88-85813-87-8 U6 - https://doi.org/10.26352/E618_2384-9509 SN - 2420-9732 VL - 10 PB - Pixel CY - Florenz ER - TY - CHAP A1 - Krause, Hannes-Vincent A1 - Große Deters, Fenne A1 - Baumann, Annika T1 - The envy spiral BT - unraveling the black box of social media positivityorganizations T2 - Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research-in-Progress Papers N2 - On Social Networking Sites (SNS) users disclose mostly positive and often self-enhancing information. Scholars refer to this phenomenon as the positivity bias in SNS communication (PBSC). However, while theoretical explanations for this phenomenon have been proposed, an empirical proof of these theorized mechanisms is still missing. The project presented in this Research-in-Progress paper aims at explaining the PBSC with the mechanism specified in the self-enhancement envy spiral. Specifically, we hypothesize that feelings of envy drive people to post positive and self-enhancing content on SNS. To test this hypothesis, we developed an experimental design allowing to examine the causal effect of envy on the positivity of users’ subsequently posted content. In a preliminary study, we tested our manipulation of envy and could show its effectiveness in inducing different levels of envy between our groups. Our project will help to broaden the understanding of the complex dynamics of SNS and the potentially adverse driving forces underlying them. Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rip/68 SN - 978-1-7336325-1-5 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Grum, Marcus A1 - Blunk, Oliver A1 - Rojahn, Marcel A1 - Fettke, Peter A1 - Gronau, Norbert T1 - Research challenges of knowledge modelling and the outline of a research agenda T2 - Knowledge in digital age : IFKAD 2020 KW - knowledge management KW - process modelling KW - research challenges Y1 - 2020 SN - 978-88-96687-13-0 SN - 2280-787X PB - The Arts of Business Institute CY - Matera, Italy ER - TY - CHAP A1 - Bergert, Cora A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Turel, Ofir T1 - Missing out on life BT - parental perceptions of children’s mobile technology use T2 - Proceedings of the 15th International Conference on Wirtschaftsinformatik : WI2020 Zentrale Tracks N2 - Mobile devices have become an integral part of everyday life due to their portability. As literature shows, technology use is not only beneficial but also has dark sides, such as addiction. Parents face the need to balance perceived benefits and risks of children’s exposure to mobile technologies. However, no study has uncovered what kind of benefits and concerns parents consider when implementing technology-related rules. We built on qualitative responses of 300 parents of children aged two to thirteen to explore concerns about, and perceived benefits of children’s smartphone and tablet usage, as well as the rules parents have developed regarding technology use. Findings point to concerns regarding children’s development, as well as benefits for both children and parents, and ultimately to new insights about mobile technology mediation. These results provide practical guidance for parents, physicians and mobile industry stakeholders, trying to ensure that children are acting responsibly with mobile technology. KW - mobile technology KW - smartphone KW - parental mediation KW - rules KW - children Y1 - 2020 SN - 978-3-95545-335-0 U6 - https://doi.org/10.30844/wi_2020_f1-bergert SP - 568 EP - 583 PB - GITO Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - CHAP A1 - Baum, Katharina A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Tarafdar, Monideepa T1 - Living in a world of plenty? BT - how social network sites use distorts perceptions of wealth inequality T2 - Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers N2 - Inequality in the distribution of economic wealth within populations has been rising steadily over the past century, having reached unprecedented highs in many Western societies. However, this development is not reflected in people’s perceptions of wealth inequality, as the public tends to underestimate it. Research suggests that inequality estimates are derived from personal reference groups, which, as we propose, are expanded by social network site (SNS) use. As content on SNSs frequently revolves around events of consumption, signaling enhanced overall population wealth, this study tests the hypothesis that SNS use distorts inequality perceptions downward, i.e., increases the perception of societal equality. Responses of 534 survey participants in the United States confirm that SNS use negatively predicts perceived inequality. The relationship is stronger the more SNS users perceive the content they encounter online as real, supporting the assumption that observing other people’s behavior online lowers estimates of nationwide wealth inequality. These findings provide novel insights on inequality misperceptions by suggesting individuals’ SNS use as a new predictor of perceived wealth inequality. Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/199 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Gundlach, Jana A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Tarafdar, Monideepa T1 - How messy is your news feed BT - perceived disorder as a novel stressor T2 - Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers N2 - Social Networking Sites (SNSs) are pervasive in our daily lives. However, emerging reports suggest that people are increasingly dissatisfied with their experience of SNSs News Feeds. Motivated by the cognitive load theory, the paper postulates that arrangement and presentation of information are important constituents of one’s Facebook News Feed experience. Integrating these factors into the novel concept of ‘perceived disorder’, this paper hypothesizes that the perception of disorder elicited by the Facebook News Feed plays an important role in causing discontinuance intentions. Drawing on the Stressor-Strain-Outcome Model, we suggest that perceived disorder leads to SNS discontinuance intention and is partially mediated by SNS fatigue. The paper uses the responses of 268 Facebook users to investigate these relationships and introduces perceived disorder as a novel stressor. Besides adding to the existing body of literature, these insights are of relevance to internet service providers, policy makers and SNS users. Y1 - 2020 UR - https://aisel.aisnet.org/ecis2020_rp/101 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Abramova, Olga T1 - Does a smile open all doors? BT - understanding the impact of appearance disclosure on accommodation sharing platforms T2 - Proceedings of the 53rd Hawaii International Conference on System Sciences N2 - Online photographs govern an individual’s choices across a variety of contexts. In sharing arrangements, facial appearance has been shown to affect the desire to collaborate, interest to explore a listing, and even willingness to pay for a stay. Because of the ubiquity of online images and their influence on social attitudes, it seems crucial to be able to control these aspects. The present study examines the effect of different photographic self-disclosures on the provider’s perceptions and willingness to accept a potential co-sharer. The findings from our experiment in the accommodation-sharing context suggest social attraction mediates the effect of photographic self-disclosures on willingness to host. Implications of the results for IS research and practitioners are discussed. KW - The Sharing Economy KW - airbnb KW - online photographs KW - self-disclosure KW - sharing economy KW - social attraction Y1 - 2020 SN - 978-0-9981331-3-3 SP - 831 EP - 840 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - Bender, Benedict A1 - Grum, Marcus T1 - Gamification and dynamisation of the continous improvement processes BT - design and realization of a gamification platform for continous improvement T2 - International Conference on Electrical, Computer and Energy Technologies N2 - The idea of the continuous improvement process (CIP) helps companies to continuously improve their operation and thereby contributes to their competitiveness. Through digi tization, new potentials emerge to solve known CIP issues. This contribution specifically addresses the individual motivation of employees to contribute to the CIP. Typically, related initiatives lack contributions over time. The use of gamification is a promising way to achieve continuous participation by addressing the individual needs of participants. While the use of extrinsic motivation elements is common in practice, the idea of this approach is to specifically address intrinsic motivations which serve as a long-term motivator. This article contributes to a gam-ification concept for the continuous improvement process. The main results include an adapted CIP, a gamification concept, and a market mechanism. Furthermore, the concept is implemented and demonstrated as a prototype in an online platform. Y1 - 2021 U6 - https://doi.org/10.1109/ICECET52533.2021.9698530 SP - 1 EP - 7 PB - IEEE CY - New York ER - TY - CHAP A1 - Bender, Benedict A1 - Szadowiak, Andrzej Marcin T1 - Feature removal on software platforms BT - discontinued core features on browser platformsa case study on mozilla firefox T2 - IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC) N2 - Software platforms allow for the extension of features by third-party contributors. Thereby, platform innovation is an important aspects of platforms attractiveness for users and complementors. While previous research focused the introduction of new features, the aspect of feature removal and discontinued features on software platforms has been disregarded. To explore the phenomenon and motivations for feature removal on software platforms, a review of recent literature is provided. To illustrate the existence of and motivations for feature removal, a case study of the browser platform Mozilla Firefox is presented. The results reveal feature removal to regularly occur on browser platforms for user- and developer-related features. Frequent reasons for feature removal involve unused features, security concerns, and bugs. Related motivations for feature removal are discussed from the platform owner's perspective. Implications for complementors and users are highlighted. KW - Software Platforms KW - Discontinued Features KW - Feature Removal KW - Lean Core KW - Platform Innovation KW - Browser Platform KW - Mozilla Firefox Y1 - 2021 U6 - https://doi.org/10.1109/ICE/ITMC52061.2021.9570245 SP - 1 EP - 9 PB - IEEE CY - New York ER - TY - CHAP A1 - Lass, Sander A1 - Bender, Benedict T1 - Dedicated Data Sovereignty as Enabler for Platform-Based Business Models T2 - Proceedings of the 2. Conference on Production Systems and Logistics N2 - The digitalization of value networks holds out the prospect of many advantages for the participating compa- nies. Utilizing information platforms, cross-company data exchange enables increased efficiency of collab- oration and offers space for new business models and services. In addition to the technological challenges, the fear of know-how leakage appears to be a significant roadblock that hinders the beneficial realization of new business models in digital ecosystems. This paper provides the necessary building blocks of digital participation and, in particular, classifies the issue of trust creation within it as a significant success factor. Based on these findings, it presents a solution concept that, by linking the identified building blocks, offers the individual actors of the digital value network the opportunity to retain sovereignty over their data and know-how and to use the potential of extensive networking. In particular, the presented concept takes into account the relevant dilemma, that every actor (e. g. the machine users) has to be able to control his commu- nicated data at any time and have sufficient possibilities for intervention that, on the one hand, satisfy the need for protection of his knowledge and, on the other hand, do not excessively diminish the benefits of the system or the business. Taking up this perspective, this paper introduces dedicated data sovereignty and shows a possible implementation concept. KW - information gateway KW - data security KW - information flow control KW - platform acceptance Y1 - 2021 U6 - https://doi.org/10.15488/11299 SP - 382 EP - 393 PB - publish-Ing. CY - Hannover ER - TY - CHAP A1 - Krasnova, Hanna A1 - große Deters, Fenne A1 - Gladkaya, Margarita T1 - Examining social media as a driver of perfectionism T2 - PACIS 2021 proceedings N2 - Perfectionism is a personality disposition characterized by setting extremely high performance-standards coupled with critical self-evaluations. Often conceived as positive, perfectionism can yield not only beneficial but also deleterious outcomes ranging from anxiety to burnout. In this proposal, we set out to investigate the role of the technology and, particularly, social media in individuals’ strivings for perfection. We lay down theoretical bases for the possibility that social media plays a role in the development of perfectionism. To empirically test the hypothesized relationship, we propose a comprehensive study design based on the experience sampling method. Lastly, we provide an overview of the planned analysis and future steps. Y1 - 2021 UR - https://aisel.aisnet.org/pacis2021/260 SN - 978-1-7336325-7-7 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Bender, Benedict A1 - Bertheau, Clementine A1 - Gronau, Norbert T1 - Future ERP Systems BT - a research agenda T2 - Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021) N2 - This paper presents a research agenda on the current generation of ERP systems which was developed based on a literature review on current problems of ERP systems. The problems are presented following the ERP life cycle. In the next step, the identified problems are mapped on a reference architecture model of ERP systems that is an extension of the three-tier architecture model that is widely used in practice. The research agenda is structured according to the reference architecture model and addresses the problems identified regarding data, infrastructure, adaptation, processes, and user interface layer. KW - ERP KW - Enterprise Resource Planning KW - Enterprise System KW - Three-tier Architecture KW - eference Architecture Model KW - Problems KW - Research Agenda Y1 - 2021 SN - 978-989-758-509-8 U6 - https://doi.org/10.5220/0010477307760783 SN - 2184-4992 IS - 2 SP - 776 EP - 783 PB - Science and Technology Publications CY - Setúbal ER - TY - CHAP A1 - Abramova, Olga A1 - Gladkaya, Margarita A1 - Krasnova, Hanna T1 - An unusual encounter with oneself BT - exploring the impact of self-view on online meeting outcomes T2 - ICIS 2021: IS and the future of work N2 - Helping overcome distance, the use of videoconferencing tools has surged during the pandemic. To shed light on the consequences of videoconferencing at work, this study takes a granular look at the implications of the self-view feature for meeting outcomes. Building on self-awareness research and self-regulation theory, we argue that by heightening the state of self-awareness, self-view engagement depletes participants’ mental resources and thereby can undermine online meeting outcomes. Evaluation of our theoretical model on a sample of 179 employees reveals a nuanced picture. Self-view engagement while speaking and while listening is positively associated with self-awareness, which, in turn, is negatively associated with satisfaction with meeting process, perceived productivity, and meeting enjoyment. The criticality of the communication role is put forward: looking at self while listening to other attendees has a negative direct and indirect effect on meeting outcomes; however, looking at self while speaking produces equivocal effects. Y1 - 2021 UR - https://aisel.aisnet.org/icis2021/is_future_work/is_future_work/16 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Hafner, Julee A1 - Thim, Christof ED - Bui, Tung T1 - Knowledge, innovation and entrepreneurial systems track innovation in organizations BT - learning, unlearning, and intentional forgetting T2 - Proceedings of the 54th Hawaii International Conference on System Sciences N2 - We welcome you to the 54th Hawaii International Conference on System Sciences (HICSS-54) conference. This is the fifth year for the Organizational Learning Minitrack which has had the usual growing pains: two years ago, we added the topic of Unlearning and joined with the Intentional Forgetting Minitrack - as these topics are all organizationally-based knowledge management issues. We proudly bring you the latest research focused on the methods to develop and maintain organizational learning within the Knowledge Innovation and Entrepreneurial Systems Track. The ability to update, change and use current knowledge effectively, especially in light of the ongoing knowledge explosion, can be costly for any organization. Organizations that consider themselves “learning” or “knowledge-based” organizations must develop a competent workforce using KM strategies. Success in organizations involves developing a variety of human factors for changing competencies. With technological change, modification and revisions, many skills require updating for a competitive advantage in the marketplace. The focus on new techniques and insights into how individuals and organizations use their knowledge is our focus for the improvement of organizational learning in this Minitrack. Y1 - 2021 SN - 978-0-9981331-4-0 SP - 5046 EP - 5047 PB - University of Hawai'i at Manoa, Hamilton Library CY - Honolulu, HI ER - TY - CHAP A1 - Abramova, Olga A1 - Gundlach, Jana A1 - Bilda, Juliane T1 - Understanding the role of newsfeed clutter in stereotype activation BT - the case of Facebook T2 - PACIS 2021 proceedings N2 - Despite the phenomenal growth of Big Data Analytics in the last few years, little research is done to explicate the relationship between Big Data Analytics Capability (BDAC) and indirect strategic value derived from such digital capabilities. We attempt to address this gap by proposing a conceptual model of the BDAC - Innovation relationship using dynamic capability theory. The work expands on BDAC business value research and extends the nominal research done on BDAC – innovation. We focus on BDAC's relationship with different innovation objects, namely product, business process, and business model innovation, impacting all value chain activities. The insights gained will stimulate academic and practitioner interest in explicating strategic value generated from BDAC and serve as a framework for future research on the subject Y1 - 2021 UR - https://aisel.aisnet.org/pacis2021/79 SN - 978-1-7336325-7-7 IS - 473 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Grum, Marcus A1 - Klippert, Monika A1 - Albers, Albert A1 - Gronau, Norbert A1 - Thim, Christof T1 - Examining the quality of knowledge transfers BT - the draft of an empirical research T2 - Proceedings of the Design Society N2 - Already successfully used products or designs, past projects or our own experiences can be the basis for the development of new products. As reference products or existing knowledge, it is reused in the development process and across generations of products. Since further, products are developed in cooperation, the development of new product generations is characterized by knowledge-intensive processes in which information and knowledge are exchanged between different kinds of knowledge carriers. The particular knowledge transfer here describes the identification of knowledge, its transmission from the knowledge carrier to the knowledge receiver, and its application by the knowledge receiver, which includes embodied knowledge of physical products. Initial empirical findings of the quantitative effects regarding the speed of knowledge transfers already have been examined. However, the factors influencing the quality of knowledge transfer to increase the efficiency and effectiveness of knowledge transfer in product development have not yet been examined empirically. Therefore, this paper prepares an experimental setting for the empirical investigation of the quality of knowledge transfers. KW - knowledge management KW - new product development KW - evaluation Y1 - 2021 U6 - https://doi.org/10.1017/pds.2021.404 SN - 2732-527X VL - 1 SP - 1431 EP - 1440 PB - Cambridge University Press CY - Cambridge ER - TY - CHAP A1 - Krause, Hannes-Vincent A1 - Baumann, Annika T1 - The devil in disguise BT - malicious envy’s impact on harmful interactions between social networking site users T2 - ICIS 2021: user behaviors, engagement, and consequences N2 - Envy constitutes a serious issue on Social Networking Sites (SNSs), as this painful emotion can severely diminish individuals' well-being. With prior research mainly focusing on the affective consequences of envy in the SNS context, its behavioral consequences remain puzzling. While negative interactions among SNS users are an alarming issue, it remains unclear to which extent the harmful emotion of malicious envy contributes to these toxic dynamics. This study constitutes a first step in understanding malicious envy’s causal impact on negative interactions within the SNS sphere. Within an online experiment, we experimentally induce malicious envy and measure its immediate impact on users’ negative behavior towards other users. Our findings show that malicious envy seems to be an essential factor fueling negativity among SNS users and further illustrate that this effect is especially pronounced when users are provided an objective factor to mask their envy and justify their norm-violating negative behavior. Y1 - 2021 UR - https://aisel.aisnet.org/icis2021/user_behaivors/user_behaivors/21 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Abujarour, Safa’a A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Wiesche, Manuel T1 - Technology as a source of power BT - Exploring how ICT use contributes to the social inclusion of refugees in Germany T2 - Proceedings of the 54th Hawaii International Conference on System Sciences N2 - Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort. KW - culture, identity, and inclusion KW - empowerment KW - ict KW - refugees KW - social inclusion KW - technology Y1 - 2021 UR - https://hdl.handle.net/10125/70936 SN - 978-0-9981331-4-0 U6 - https://doi.org/10.24251/HICSS.2021.322 SN - 2572-6862 SP - 2637 EP - 2646 ER - TY - CHAP A1 - Vladova, Gergana A1 - Ullrich, André A1 - Bender, Benedict A1 - Gronau, Norbert ED - Reis, Arsénio ED - Barroso, João ED - Lopes, J. Bernardino ED - Mikropoulos, Tassos ED - Fan, Chih-Wen T1 - Yes, we can (?) BT - a critical review of the COVID-19 semester T2 - Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings N2 - The COVID-19 crisis has caused an extreme situation for higher education institutions around the world, where exclusively virtual teaching and learning has become obligatory rather than an additional supporting feature. This has created opportunities to explore the potential and limitations of virtual learning formats. This paper presents four theses on virtual classroom teaching and learning that are discussed critically. We use existing theoretical insights extended by empirical evidence from a survey of more than 850 students on acceptance, expectations, and attitudes regarding the positive and negative aspects of virtual teaching. The survey responses were gathered from students at different universities during the first completely digital semester (Spring-Summer 2020) in Germany. We discuss similarities and differences between the subjects being studied and highlight the advantages and disadvantages of virtual teaching and learning. Against the background of existing theory and the gathered data, we emphasize the importance of social interaction, the combination of different learning formats, and thus context-sensitive hybrid learning as the learning form of the future. KW - COVID-19 KW - higher education KW - virtual learning KW - digital learning KW - subject differences Y1 - 2021 SN - 978-3-030-73987-4 SN - 978-3-030-73988-1 U6 - https://doi.org/10.1007/978-3-030-73988-1_17 SP - 225 EP - 235 PB - Springer CY - Cham ER - TY - CHAP A1 - Teichmann, Malte A1 - Ullrich, André A1 - Kotarski, David A1 - Gronau, Norbert T1 - Facing the demographic change BT - recommendations for designing learning factories as age-appropriate teaching-learning environments for older blue-collar workers T2 - SSRN eLibrary / Social Science Research Network N2 - Digitization and demographic change are enormous challenges for companies. Learning factories as innovative learning places can help prepare older employees for the digital change but must be designed and configured based on their specific learning requirements. To date, however, there are no particular recommendations to ensure effective age-appropriate training of bluecollar workers in learning factories. Therefore, based on a literature review, design characteristics and attributes of learning factories and learning requirements of older employees are presented. Furthermore, didactical recommendations for realizing age-appropriate learning designs in learning factories and a conceptualized scenario are outlined by synthesizing the findings. KW - learning factory KW - vocational training KW - learning environment KW - age-appropriate competence development KW - demographic change Y1 - 2021 U6 - https://doi.org/10.2139/ssrn.3858716 SN - 1556-5068 PB - Social Science Electronic Publ. CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Deep reinforcement learning in production planning and control BT - A systematic literature review T2 - Proceedings of the Conference on Production Systems and Logistics N2 - Increasingly fast development cycles and individualized products pose major challenges for today's smart production systems in times of industry 4.0. The systems must be flexible and continuously adapt to changing conditions while still guaranteeing high throughputs and robustness against external disruptions. Deep rein- forcement learning (RL) algorithms, which already reached impressive success with Google DeepMind's AlphaGo, are increasingly transferred to production systems to meet related requirements. Unlike supervised and unsupervised machine learning techniques, deep RL algorithms learn based on recently collected sensor- and process-data in direct interaction with the environment and are able to perform decisions in real-time. As such, deep RL algorithms seem promising given their potential to provide decision support in complex environments, as production systems, and simultaneously adapt to changing circumstances. While different use-cases for deep RL emerged, a structured overview and integration of findings on their application are missing. To address this gap, this contribution provides a systematic literature review of existing deep RL applications in the field of production planning and control as well as production logistics. From a performance perspective, it became evident that deep RL can beat heuristics significantly in their overall performance and provides superior solutions to various industrial use-cases. Nevertheless, safety and reliability concerns must be overcome before the widespread use of deep RL is possible which presumes more intensive testing of deep RL in real world applications besides the already ongoing intensive simulations. KW - deep reinforcement learning KW - machine learning KW - production planning KW - production control KW - systematic literature review Y1 - 2021 U6 - https://doi.org/10.15488/11238 SN - 2701-6277 SP - 535 EP - 545 PB - Institutionelles Repositorium der Leibniz Universität Hannover CY - Hannover ER - TY - CHAP A1 - Hafner, Julee A1 - Thim, Christof T1 - Innovation in organizations: learning, unlearning, and intentional forgetting T2 - Proceedings of the 55th Hawaii International Conference on System Sciences (HICSS) N2 - We welcome you to the 53rd Hawaii International Conference on System Sciences (HICSS) conference. After joining with Intentional Forgetting Minitrack last year, this is the fourth year of the Organizational Learning Minitrack. We add Unlearning, and Intentional Forgetting to proudly bring you the latest research focused on organizational learning issues within the Knowledge Innovation and Entrepreneurial Systems Track. The ability to update, change and use current knowledge effectively, especially in light of the ongoing knowledge explosion, can be costly for any organization. Organizations that consider themselves “learning” or “knowledge-based” organizations must develop a competent workforce using KM strategies. Success in organizations involves developing a variety of human factors for changing competencies. With technological change, modification and revisions, many skills require updating for a competitive advantage in the marketplace. The focus on new techniques and insights into how individuals and organizations use their knowledge is our focus for the improvement of organizational learning in this Minitrack. Y1 - 2022 SN - 978-099813315-7 SP - 4784 EP - 4785 PB - University of Hawai’i at Manoa Hamilton Library CY - Honolulu, HI ER - TY - CHAP A1 - Bender, Benedict A1 - Gronau, Norbert ED - Bui, Tung T1 - Introduction to the Minitrack on towards the future of enterprise systems T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today’s business relationships, specialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions. Y1 - 2022 SN - 978-0-9981331-5-7 U6 - https://doi.org/10.24251/HICSS.2022.869 SP - 7232 EP - 7233 PB - Hawaii International Conference on System Sciences CY - Honolulu, HI ER - TY - CHAP A1 - Grum, Marcus ED - Shishkov, Boris T1 - Context-aware, intelligent musical instruments for improving knowledge-intensive business processes T2 - Business modeling and software design N2 - With shorter song publication cycles in music industries and a reduced number of physical contact opportunities because of disruptions that may be an obstacle for musicians to cooperate, collaborative time consumption is a highly relevant target factor providing a chance for feedback in contemporary music production processes. This work aims to extend prior research on knowledge transfer velocity by augmenting traditional designs of musical instruments with (I) Digital Twins, (II) Internet of Things and (III) Cyber-Physical System capabilities and consider a new type of musical instrument as a tool to improve knowledge transfers at knowledge-intensive forms of business processes. In a design-science-oriented way, a prototype of a sensitive guitar is constructed as information and cyber-physical system. Findings show that this intelligent SensGuitar increases feedback opportunities. This study establishes the importance of conversion-specific music production processes and novel forms of interactions at guitar playing as drivers of high knowledge transfer velocities in teams and among individuals. KW - business process KW - knowledge transfer KW - CPS KW - prototype Y1 - 2022 SN - 978-3-031-11509-7 SN - 978-3-031-11510-3 U6 - https://doi.org/10.1007/978-3-031-11510-3_5 VL - 453 SP - 69 EP - 88 PB - Springer CY - Cham ER - TY - CHAP A1 - Krasnova, Hanna A1 - Gundlach, Jana A1 - Baumann, Annika T1 - Coming back for more BT - the effect of news feed serendipity on social networking site sage T2 - PACIS 2022 proceedings N2 - Recent spikes in social networking site (SNS) usage times have launched investigations into reasons for excessive SNS usage. Extending research on social factors (i.e., fear of missing out), this study considers the News Feed setup. More specifically, we suggest that the order of the News Feed (chronological vs. algorithmically assembled posts) affects usage behaviors. Against the background of the variable reward schedule, this study hypothesizes that the different orders exert serendipity differently. Serendipity, termed as unexpected lucky encounters with information, resembles variable rewards. Studies have evidenced a relation between variable rewards and excessive behaviors. Similarly, we hypothesize that order-induced serendipitous encounters affect SNS usage times and explore this link in a two-wave survey with an experimental setup (users using either chronological or algorithmic News Feeds). While theoretically extending explanations for increased SNS usage times by considering the News Feed order, practically the study will offer recommendations for relevant stakeholders. Y1 - 2022 UR - https://aisel.aisnet.org/pacis2022/271 SN - 9781958200018 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Köster, Antonia A1 - Krasnova, Hanna A1 - Tarafdar, Monideepa T1 - Visual normalization of the thin ideal BT - Instagram use and biased perception of average body weight T2 - Wirtschaftsinformatik 2022 Proceedings: track 21 N2 - Visual Social Networking Sites (SNSs) enable users to present themselves favorably to gain likes and the attention of others. Especially, Instagram is known for its focus on beauty, fitness, fashion, and dietary topics. Although a large body of research reports negative weight-related outcomes of SNS usage (e.g., body dissatisfaction, body image concerns), studies examining how SNS usage relates to these outcomes are scarce. Based on the visual normalization theory, we argue that SNS content facilitates normalization of so-called thin- and fit-ideals, thereby leading to biased perceptions of the average body weight in society. Therefore, this study tests whether Instagram use is associated with perceiving that the average person weighs less. Responses of 181 survey participants confirm that Instagram use is negatively related to average weight perception of both women and men. These findings contribute to the growing body of research on how SNS use relates to negative weight-related outcomes. KW - social networking sites KW - Instragram KW - weight perception KW - visual normalization theory Y1 - 2022 UR - https://aisel.aisnet.org/wi2022/social_media/social/1 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Sultanow, Eldar A1 - Chircu, Alina A1 - Wüstemann, Stefanie A1 - Schwan, André A1 - Lehmann, Andreas A1 - Sept, André A1 - Szymaski, Oliver A1 - Venkatesan, Sripriya A1 - Ritterbusch, Georg David A1 - Teichmann, Malte Rolf T1 - Metaverse opportunities for the public sector T2 - International Conference on Information Systems 2022 : Special Interest Group on Big Data : Proceedings N2 - The metaverse is envisioned as a virtual shared space facilitated by emerging technologies such as virtual reality (VR), augmented reality (AR), the Internet of Things (IoT), 5G, artificial intelligence (AI), big data, spatial computing, and digital twins (Allam et al., 2022; Dwivedi et al., 2022; Ravenscraft, 2022; Wiles, 2022). While still a nascent concept, the metaverse has the potential to “transform the physical world, as well as transport or extend physical activities to a virtual world” (Wiles, 2022). Big data technologies will also be essential in managing the enormous amounts of data created in the metaverse (Sun et al., 2022). Metaverse technologies can offer the public sector a host of benefits, such as simplified information exchange, stronger communication with citizens, better access to public services, or benefiting from a new virtual economy. Implementations are underway in several cities around the world (Geraghty et al., 2022). In this paper, we analyze metaverse opportunities for the public sector and explore their application in the context of Germany’s Federal Employment Agency. Based on an analysis of academic literature and practical examples, we create a capability map for potential metaverse business capabilities for different areas of the public sector (broadly defined). These include education (virtual training and simulation, digital campuses that offer not just online instruction but a holistic university campus experience, etc.), tourism (virtual travel to remote locations and museums, virtual festival participation, etc.), health (employee training – as for emergency situations, virtual simulations for patient treatment – for example, for depression or anxiety, etc.), military (virtual training to experience operational scenarios without being exposed to a real-world threats, practice strategic decision-making, or gain technical knowledge for operating and repairing equipment, etc.), administrative services (document processing, virtual consultations for citizens, etc.), judiciary (AI decision-making aids, virtual proceedings, etc.), public safety (virtual training for procedural issues, special operations, or unusual situations, etc.), emergency management (training for natural disasters, etc.), and city planning (visualization of future development projects and interactive feedback, traffic management, attraction gamification, etc.), among others. We further identify several metaverse application areas for Germany's Federal Employment Agency. These applications can help it realize the goals of the German government for digital transformation that enables faster, more effective, and innovative government services. They include training of employees, training of customers, and career coaching for customers. These applications can be implemented using interactive learning games with AI agents, virtual representations of the organizational spaces, and avatars interacting with each other in these spaces. Metaverse applications will both use big data (to design the virtual environments) and generate big data (from virtual interactions). Issues related to data availability, quality, storage, processing (and related computing power requirements), interoperability, sharing, privacy and security will need to be addressed in these emerging metaverse applications (Sun et al., 2022). Special attention is needed to understand the potential for power inequities (wealth inequity, algorithmic bias, digital exclusion) due to technologies such as VR (Egliston & Carter, 2021), harmful surveillance practices (Bibri & Allam, 2022), and undesirable user behavior or negative psychological impacts (Dwivedi et al., 2022). The results of this exploratory study can inform public sector organizations of emerging metaverse opportunities and enable them to develop plans for action as more of the metaverse technologies become a reality. While the metaverse body of research is still small and research agendas are only now starting to emerge (Dwivedi et al., 2022), this study offers a building block for future development and analysis of metaverse applications. Y1 - 2022 UR - https://aisel.aisnet.org/sigbd2022/5/ PB - AIS CY - Atlanta ER - TY - CHAP A1 - Rudian, Sylvio Leo A1 - Haase, Jennifer A1 - Pinkwart, Niels T1 - Predicting creativity in online courses T2 - 2022 International Conference on Advanced Learning Technologies (ICALT) N2 - Many prediction tasks can be done based on users’ trace data. This paper explores divergent and convergent thinking as person-related attributes and predicts them based on features gathered in an online course. We use the logfile data of a short Moodle course, combined with an image test (IMT), the Alternate Uses Task (AUT), the Remote Associates Test (RAT), and creative self-efficacy (CSE). Our results show that originality and elaboration metrics can be predicted with an accuracy of ~.7 in cross-validation, whereby predicting fluency and RAT scores perform worst. CSE items can be predicted with an accuracy of ~.45. The best performing model is a Random Forest Tree, where the features were reduced using a Linear Discriminant Analysis in advance. The promising results can help to adjust online courses to the learners’ needs based on their creative performances. KW - prediction KW - online course KW - trace data KW - creativity Y1 - 2022 SN - 978-1-6654-9519-6 SN - 978-1-6654-9520-2 U6 - https://doi.org/10.1109/ICALT55010.2022.00056 SP - 164 EP - 168 PB - IEEE CY - Piscataway, NJ ER - TY - CHAP A1 - Brandenburger, Bonny A1 - Teichmann, Malte T1 - Looking for participation BT - adapting participatory learning oriented-didactic design elements of FabLabs in learning factories T2 - 12th Conference on Learning Factories N2 - A stronger learner orientation through participatory learning increases learning motivation and results. But what does participatory learning mean? Where do learning factories and fabrication laboratories (FabLabs) stand in this context, and how can didactic implementation be improved in this respect? Using a newly developed analytical framework, which contains elements of the stage model of participation and general media didactics, we compare a FabLab and a learning factory example concerning the degree of participation. From this, we derive guidelines for designing participative teaching and learning processes in learning factories. We explain how FabLabs can be an inspiration for the didactic design of learning factories. KW - participatory learning KW - FabLabs KW - subject-oriented learning KW - analytical framework Y1 - 2022 UR - https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4073886 SN - 1556-5068 SP - 1 EP - 6 PB - Social Science Electronic Publishing CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Abramova, Olga A1 - Batzel, Katharina A1 - Modesti, Daniela T1 - Coping and regulatory responses on social media during health crisis BT - a large-scale analysis T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - During a crisis event, social media enables two-way communication and many-to-many information broadcasting, browsing others’ posts, publishing own content, and public commenting. These records can deliver valuable insights to approach problematic situations effectively. Our study explores how social media communication can be analyzed to understand the responses to health crises better. Results based on nearly 800 K tweets indicate that the coping and regulation foci framework holds good explanatory power, with four clusters salient in public reactions: 1) “Understanding” (problem-promotion); 2) “Action planning” (problem-prevention); 3) “Hope” (emotion-promotion) and 4) “Reassurance” (emotion-prevention). Second, the inter-temporal analysis shows high volatility of topic proportions and a shift from self-centered to community-centered topics during the course of the event. The insights are beneficial for research on crisis management and practicians who are interested in large-scale monitoring of their audience for well-informed decision-making. KW - Digital-Enabled Human-Information Interaction KW - big data KW - data mining KW - health crisis KW - social media Y1 - 2022 SN - 978-0-9981331-5-7 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - Hagemann, Linus A1 - Abramova, Olga T1 - Crafting audience engagement in social media conversations BT - evidence from the U.S. 2020 presidential elections T2 - Proceedings of the 55th Hawaii International Conference on System Sciences N2 - Observing inconsistent results in prior studies, this paper applies the elaboration likelihood model to investigate the impact of affective and cognitive cues embedded in social media messages on audience engagement during a political event. Leveraging a rich dataset in the context of the 2020 U.S. presidential elections containing more than 3 million tweets, we found the prominence of both cue types. For the overall sample, positivity and sentiment are negatively related to engagement. In contrast, the post-hoc sub-sample analysis of tweets from famous users shows that emotionally charged content is more engaging. The role of sentiment decreases when the number of followers grows and ultimately becomes insignificant for Twitter participants with a vast number of followers. Prosocial orientation (“we-talk”) is consistently associated with more likes, comments, and retweets in the overall sample and sub-samples. KW - mediated conversation KW - big data KW - engagement KW - sentiment analysis KW - social media Y1 - 2022 SN - 978-0-9981331-5-7 SP - 3222 EP - 3231 PB - HICSS Conference Office University of Hawaii at Manoa CY - Honolulu ER - TY - CHAP A1 - Diaz Ferreyra, Nicolás Emilio A1 - Shahi, Gautam Kishore A1 - Tony, Catherine A1 - Stieglitz, Stefan A1 - Scandariato, Riccardo ED - Schmidt, Albrecht ED - Väänänen, Kaisa ED - Goyal, Tesh ED - Kristensson, Per Ola ED - Peters, Anicia T1 - Regret, delete, (do not) repeat BT - an analysis of self-cleaning practices on twitter after the outbreak of the covid-19 pandemic T2 - Extended abstracts of the 2023 CHI conference on human factors in computing systems N2 - During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others’ advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter. KW - privacy KW - self-disclosure KW - online regrets KW - deleted tweets KW - crisis communication KW - COVID-19 Y1 - 2023 SN - 978-1-45039-422-2 U6 - https://doi.org/10.1145/3544549.3585583 SP - 1 EP - 7 PB - ACM CY - New York, NY ER - TY - CHAP A1 - Kocur, Alexander A1 - Clausen, Sünje A1 - Hofeditz, Lennart A1 - Brünker, Felix A1 - Fromm, Jennifer A1 - Stieglitz, Stefan T1 - Fighting false information BT - designing a conversational agent for public sector organizations T2 - ECIS 2023 research-in-progress papers N2 - The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems. KW - false information KW - conversational agents KW - crisis communication KW - media literacy Y1 - 2023 UR - https://aisel.aisnet.org/ecis2023_rip/65 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Rojahn, Marcel A1 - Gronau, Norbert T1 - Digital platform concepts for manufacturing companies BT - a review T2 - 10th International Conference on Future Internet of Things and Cloud (FiCloud) N2 - Digital Platforms (DPs) has established themself in recent years as a central concept of the Information Technology Science. Due to the great diversity of digital platform concepts, clear definitions are still required. Furthermore, DPs are subject to dynamic changes from internal and external factors, which pose challenges for digital platform operators, developers and customers. Which current digital platform research directions should be taken to address these challenges remains open so far. The following paper aims to contribute to this by outlining a systematic literature review (SLR) on digital platform concepts in the context of the Industrial Internet of Things (IIoT) for manufacturing companies and provides a basis for (1) a selection of definitions of current digital platform and ecosystem concepts and (2) a selection of current digital platform research directions. These directions are diverted into (a) occurrence of digital platforms, (b) emergence of digital platforms, (c) evaluation of digital platforms, (d) development of digital platforms, and (e) selection of digital platforms. Y1 - 2023 SN - 979-8-3503-1635-3 U6 - https://doi.org/10.1109/FiCloud58648.2023.00030 SP - 149 EP - 158 PB - IEEE CY - [Erscheinungsort nicht ermittelbar] ER - TY - CHAP A1 - Böhme, Lukas A1 - Wuttke, Tobias A1 - Bender, Benedict A1 - Teusner, Ralf A1 - Baltes, Sebastian A1 - Matthies, Christoph A1 - Perscheid, Michael T1 - From full-fledged erp systems towards process-centric business process platforms T2 - Twenty-ninth Americas Conference on Information Systems, Panama, 2023 N2 - Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises. KW - ERP system KW - enterprise system KW - business process platform Y1 - 2023 U6 - https://doi.org/10.48550/arXiv.2306.02995 PB - arXiv.org, Cornell University CY - Ithaca, NY ER -