TY - JOUR A1 - Gleiss, Alexander A1 - Kohlhagen, Marco A1 - Pousttchi, Key T1 - An apple a day BT - how the platform economy impacts value creation in the healthcare market JF - Electronic markets : EM ; the international journal of electronic commerce and business media N2 - The healthcare industry has been slow to adopt new technologies and practices. However, digital and data-enabled innovations diffuse the market, and the COVID-19 pandemic has recently emphasized the necessity of a fundamental digital transformation. Available research indicates the relevance of digital platforms in this process but has not studied their economic impact to date. In view of this research gap and the social and economic relevance of healthcare, we explore how digital platforms might affect value creation in this market with a particular focus on Google, Apple, Facebook, Amazon, and Microsoft (GAFAM). We rely on value network analyses to examine how GAFAM platforms introduce new value-creating roles and mechanisms in healthcare through their manifold products and services. Hereupon, we examine the GAFAM-impact on healthcare by scrutinizing the facilitators, activities, and effects. Our analyses show how GAFAM platforms multifacetedly untie conventional relationships and transform value creation structures in the healthcare market. KW - Digital platforms KW - Platform economy KW - Healthcare market KW - Digital health KW - GAFAM KW - Value network analysis Y1 - 2021 U6 - https://doi.org/10.1007/s12525-021-00467-2 SN - 1019-6781 SN - 1422-8890 VL - 31 IS - 4 SP - 849 EP - 876 PB - Springer CY - Heidelberg ER - TY - JOUR A1 - Scheel, Laura A1 - Bender, Benedict T1 - Industrial Internet of Things(IIoT)-Plattformtypen im Maschinen- und Anlagenbau T1 - Industrial Internet of Things (IIoT) platform types in mechanical and plant engineering JF - HMD Praxis der Wirtschaftsinformatik N2 - Das Angebot digitaler Plattformen ist mittlerweile auch im Maschinen- und Anlagenbau weit verbreitet. Dabei konnte in den letzten Jahren der Trend verzeichnet werden, dass die Herstellerunternehmen von Maschinen und An- lagen nicht mehr ausschließlich physische Produkte veräußern, sondern zusätzliche auf das Produkt abgestimmte Dienstleistungen, wie bspw. digitale Services. Dieser Wandel kann einen großen Einfluss auf die Veränderung des Geschäftsmodells ha- ben und je nach Komplexität der digitalen Plattformen unterschiedliche Ausmaße annehmen, die auch strategische Entscheidungen bestimmen können. In diesem Bei- trag wird eine Klassifizierung der digitalen Plattformen im deutschen Maschinen- und Anlagenbau vorgenommen, mithilfe derer unterschiedliche Plattformtypen auf Grundlage ihrer Funktionszusammensetzung identifiziert werden. Demnach können bspw. Plattformen, über die lediglich grundlegende Funktionen wie die Verwaltung von Maschinen angeboten werden, von umfangreicheren Plattformen unterschieden werden, die eine höhere Komplexität aufweisen und somit einen größeren Einfluss auf die Veränderung des Geschäftsmodells haben. Diese Einteilung unterschiedli- cher Plattformtypen kann Unternehmen im Maschinen- und Anlagenbau dabei unter- stützen, strategische Entscheidungen bezüglich der Entwicklung und des Angebots digitaler Plattformen zu treffen und eine Einordnung ihrer digitalen Plattform im Wettbewerb vorzunehmen. N2 - The offer of digital platforms has become very popular in mechanical and plant engineering. In recent years, there has been a trend for machinery and plant manufacturers to no longer sell only physical products, but also additional prod- uct-related services, such as digital services. This change can have a major impact on the transformation of the business model and can take on different dimensions depending on the complexity of the digital platforms, which can also determine strategic decisions. In this paper, a classification of digital platforms in the German machinery and plant engineering sector is made, with the help of which different platform types are identified based on their functions. Accordingly, platforms that only offer basic functions such as the management of machines can be distinguished from more extensive platforms that are more complex and thus have a greater influ- ence on the change of the business model. This classification of different platform types can help companies in the mechanical and plant engineering sector to make strategic decisions regarding the development and offering of digital platforms and to classify their digital platform in the competitive environment. KW - Digitale Plattformen KW - Maschinen- und Anlagenbau KW - Industrie 4.0 KW - IIoT KW - Plattformtypen KW - Digital platforms KW - Machinery and plant engineering KW - Industry 4.0 KW - Platform types Y1 - 2021 U6 - https://doi.org/10.1365/s40702-021-00810-3 SN - 1436-3011 SN - 2198-2775 VL - 59 SP - 1131 EP - 1148 PB - Springer CY - Wiesbaden ER - TY - JOUR A1 - Bender, Benedict T1 - The impact of integration on application success and customer satisfaction in mobile device platforms JF - Business & information systems engineering : the international journal of Wirtschaftsinformatik N2 - Digital software platforms allow third parties to develop applications and thus extend their functionality. Platform owners provide platform boundary resources that allow for application development. For developers, platform integration, understood as the employment of platform resources, helps to realize application functionality effectively. Simultaneously, it requires integration effort and increases dependencies. Developers are interested to know whether integration contributes to success in hypercompetitive platform settings. While aspects of platform participation have been studied, research on a comprehensive notion of integration and related implications are missing. By proposing a platform integration model, this study supports a better understanding of integration. Concerning dynamics related to integration, effects were tested using information from over 82,000 Apple AppStore applications. Regression model analysis reveals that application success and customer satisfaction is positively influenced by platform integration. To achieve superior results, developers should address multiple aspects of integration, such as devices, data, the operating system, the marketplace as well as other applications, and provide updates. Finally, the study highlights the importance for all platform participants and their possibilities to employ integration as a strategic instrument. KW - Integration KW - Digital platforms KW - Boundary resources KW - Application success KW - Customer satisfaction KW - Mobile device platforms Y1 - 2020 U6 - https://doi.org/10.1007/s12599-020-00629-0 SN - 2363-7005 SN - 1867-0202 VL - 62 IS - 6 SP - 515 EP - 533 PB - Springer Fachmedien Wiesbaden GmbH CY - Wiesbaden ER - TY - JOUR A1 - Bender, Benedict A1 - Heine, Moreen T1 - Government as a Platform? BT - the power of platforms to support personalization of public services JF - Journal of Data Intelligence N2 - Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. In the public sector, different understandings of the platform concept prevail. To guide the development and further re-search a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms by providing a framework with constitutive elements, that may guide future analysis. Apart from chance regarding coordination, platforms are well suited to support contextual eGovernment targets. Among them is service personalization. Highly individualized service offerings support targets such as No Stop government. To this end, the paper extends the framework for service personalization in the public sector and exemplifies related aspects using a reference case. KW - Public service platforms KW - Digital platforms KW - Government as a platform KW - Public sector KW - Platform economy KW - Federal states Y1 - 2022 U6 - https://doi.org/10.26421/JDI3.1-5 SN - 2577-610X VL - 3 IS - 1 SP - 169 EP - 187 PB - Rinton Press CY - New Jersey ER -