TY - JOUR A1 - Brünker, Felix A1 - Marx, Julian A1 - Mirbabaie, Milad A1 - Stieglitz, Stefan T1 - Proactive digital workplace transformation BT - unpacking identity change mechanisms in remote-first organisations JF - Journal of information technology N2 - Digital transformation fundamentally changes the way individuals conduct work in organisations. In accordance with this statement, prevalent literature understands digital workplace transformation as a second-order effect of implementing new information technology to increase organisational effectiveness or reach other strategic goals. This paper, in contrast, provides empirical evidence from two remote-first organisations that undergo a proactive rather than reactive digital workplace transformation. The analysis of these cases suggests that new ways of working can be the consequence of an identity change that is a precondition for introducing new information technology rather than its outcome. The resulting process model contributes a competing argument to the existing debate in digital transformation literature. Instead of issuing digital workplace transformation as a deliverable of technological progress and strategic goals, this paper supports a notion of digital workplace transformation that serves a desired identity based on work preferences. KW - digital transformation KW - digital workplace transformation KW - remote-first KW - identity theory Y1 - 2023 U6 - https://doi.org/10.1177/02683962231219516 SN - 0268-3962 SN - 1466-4437 PB - Sage Publishing CY - London ER - TY - CHAP A1 - Clausen, Sünje A1 - Brünker, Felix A1 - Stieglitz, Stefan T1 - Towards responsible augmentation BT - identifying characteristics of AI-based technology with ethical implications for knowledge workers T2 - ACIS 2023 proceedings N2 - Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology (“augmentation”). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work. KW - artificial intelligence KW - augmentation KW - taxonomy KW - human-AI interaction KW - ethics Y1 - 2023 UR - https://aisel.aisnet.org/acis2023/123/ PB - Australasian Association for Information Systems CY - Wellington ER - TY - CHAP A1 - Diaz Ferreyra, Nicolás Emilio A1 - Shahi, Gautam Kishore A1 - Tony, Catherine A1 - Stieglitz, Stefan A1 - Scandariato, Riccardo ED - Schmidt, Albrecht ED - Väänänen, Kaisa ED - Goyal, Tesh ED - Kristensson, Per Ola ED - Peters, Anicia T1 - Regret, delete, (do not) repeat BT - an analysis of self-cleaning practices on twitter after the outbreak of the covid-19 pandemic T2 - Extended abstracts of the 2023 CHI conference on human factors in computing systems N2 - During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others’ advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter. KW - privacy KW - self-disclosure KW - online regrets KW - deleted tweets KW - crisis communication KW - COVID-19 Y1 - 2023 SN - 978-1-45039-422-2 U6 - https://doi.org/10.1145/3544549.3585583 SP - 1 EP - 7 PB - ACM CY - New York, NY ER - TY - JOUR A1 - Fischer-Preßler, Diana A1 - Marx, Julian A1 - Bunker, Deborah A1 - Stieglitz, Stefan A1 - Fischbach, Kai T1 - Social media information governance in multi-level organizations BT - how humanitarian organizations accrue social capital JF - Information and management N2 - Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations. KW - social media KW - social capital KW - information governance KW - dynamic and co-evolutionary process management Y1 - 2023 U6 - https://doi.org/10.1016/j.im.2023.103838 SN - 0378-7206 SN - 1872-7530 VL - 60 IS - 7 SP - 1 EP - 18 PB - Elsevier Science CY - Amsterdam ER - TY - JOUR A1 - Fuchß, Christoph A1 - Stieglitz, Stefan A1 - Hillmann, Oliver T1 - Ad-hoc messaging network in a mobile environment Y1 - 2008 ER - TY - JOUR A1 - Kapidzic, Sanja A1 - Frey, Felix A1 - Neuberger, Christoph A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad T1 - Crisis communication on Twitter BT - differences between user types in top tweets about the 2015 “refugee crisis” in Germany JF - International journal of communication N2 - The study explores differences between three user types in the top tweets about the 2015 “refugee crisis” in Germany and presents the results of a quantitative content analysis. All tweets with the keyword “Flüchtlinge” posted for a monthlong period following September 13, 2015, the day Germany decided to implement border controls, were collected (N = 763,752). The top 2,495 tweets according to number of retweets were selected for analysis. Differences between news media, public and private actor tweets in topics, tweet characteristics such as tone and opinion expression, links, and specific sentiments toward refugees were analyzed. We found strong differences between the tweets. Public actor tweets were the main source of positive sentiment toward refugees and the main information source on refugee support. News media tweets mostly reflected traditional journalistic norms of impartiality and objectivity, whereas private actor tweets were more diverse in sentiments toward refugees. KW - refugee crisis 2015 KW - Germany KW - social media KW - Twitter KW - user types Y1 - 2023 UR - https://ijoc.org/index.php/ijoc/article/view/18172/4022 SN - 1932-8036 VL - 17 SP - 735 EP - 754 PB - The Annenberg Center for Communication CY - Los Angeles, Calif. ER - TY - JOUR A1 - Kaufhold, Marc-André A1 - Bayer, Markus A1 - Bäumler, Julian A1 - Reuter, Christian A1 - Stieglitz, Stefan A1 - Basyurt, Ali Sercan A1 - Mirbabaie, Milad A1 - Fuchss, Christoph A1 - Eyilmez, Kaan T1 - CYLENCE: strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in law enforcement agencies JF - Mensch und Computer 2023: Workshopband MuC 2023 N2 - Despite the merits of public and social media in private and professional spaces, citizens and professionals are increasingly exposed to cyberabuse, such as cyberbullying and hate speech. Thus, Law Enforcement Agencies (LEA) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberabuse. However, their tasks are getting more complex by the increasing amount and varying quality of information disseminated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYLENCE project, which seeks to design strategies and tools for cross-media reporting, detection, and treatment of cyberbullying and hatespeech in investigative and law enforcement agencies. Second, it identifies and elaborates seven research challenges with regard to the monitoring, analysis and communication of cyberabuse in LEAs, which serve as a starting point for in-depth research within the project. KW - cyberbullying KW - hate speech KW - law enforcement agencies KW - situational awareness KW - human-computer interaction Y1 - 2023 UR - https://dl.gi.de/handle/20.500.12116/42064 U6 - https://doi.org/10.18420/MUC2023-MCI-WS01-211 SP - 1 EP - 8 PB - Gesellschaft für Informatik e.V. (GI) CY - Bonn ER - TY - CHAP A1 - Kocur, Alexander A1 - Clausen, Sünje A1 - Hofeditz, Lennart A1 - Brünker, Felix A1 - Fromm, Jennifer A1 - Stieglitz, Stefan T1 - Fighting false information BT - designing a conversational agent for public sector organizations T2 - ECIS 2023 research-in-progress papers N2 - The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems. KW - false information KW - conversational agents KW - crisis communication KW - media literacy Y1 - 2023 UR - https://aisel.aisnet.org/ecis2023_rip/65 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - JOUR A1 - Kupke, Sören A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Knowledge governance in virtual corporations Y1 - 2010 SN - 978-3-86573-532-4 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna Maria A1 - Stieglitz, Stefan T1 - Broadband diffusion with Public Private Partnerships? Y1 - 2008 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna-Maria A1 - Stieglitz, Stefan T1 - Financial funding and organizational models in Public Private Partnerships for broadband projects in Europe Y1 - 2006 UR - http://userpage.fu-berlin.de/%7Ejmueller/its/conf/amsterdam06/downloads/papers/ Lattemann_Kupke_Schneider_Stieglitz.pdf ER - TY - GEN A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Schneider, Anna-Maria A1 - Stieglitz, Stefan T1 - Public Private Partnerships as an Accelerator of Broadband Diffusion? Findings from Case Studies, Y1 - 2006 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Kupke, Sören A1 - Stieglitz, Stefan A1 - Fetscherin, Marc T1 - How to govern virtual corporations Y1 - 2007 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Soeren, Kupke A1 - Stieglitz, Stefan T1 - The Governance of virtual corporations N2 - The concept of the virtual corporation (VC), which describes a modern form of collaboration among organizations, was introduced in the scientific discussion in the mid 1990th. The practice shows that VCs need new forms of governance because the traditional mechanisms of control, management, and steering are hardly applicable. Until now there is only a few research related to the question how to govern VC. The main problems to govern a VC are to coordinate the communication among dispersed partners and to motivate employees to actively involve themselves into the network. Open source projects are confronted with similar problems. As several governance mechanisms are already analyzed in this context, the authors analyze and adopt governance concepts from open source projects to extract a governance framework for virtual corporations. This new approach leads to innovative insights in governing virtual corporations by using community techniques as an appropriate way for communication and collaboration purposes. Y1 - 2006 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - eLearning Strategien für das universitäre Massenstudium : zukünftige Herausforderungen und Lösungswege Y1 - 2006 SN - 3-631-54961-X ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Framework for Governance in Open Source Communities Y1 - 2005 SN - 0-7695-2268-8 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Rahmen für eine Governance in Open Source-Projekten Y1 - 2005 SN - 978-3-86005-491-8 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Coworker governance in open-source projects Y1 - 2006 SN - 978-0-444-52769-1 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Vermittlung von Schlüsselqualifikationen : kann eLearning im Bologna-Prozess helfen? Y1 - 2006 ER - TY - JOUR A1 - Lattemann, Christoph A1 - Stieglitz, Stefan T1 - Online communities for customer relationship management on financial stock markets : a case study from a German stock exchange Y1 - 2007 ER - TY - JOUR A1 - Lattemann, Christoph A1 - vom Brocke, Jan A1 - Sonnenberg, Christian A1 - Stieglitz, Stefan T1 - Towards a financial perspective on virtual communities : the case of the Berlin Stock Exchange Y1 - 2008 ER - TY - JOUR A1 - Marx, Julian A1 - Stieglitz, Stefan A1 - Brünker, Felix A1 - Mirbabaie, Milad T1 - Home (office) is where your heart is BT - exploring the identity of the ‘corporate nomad’ knowledge worker archetype JF - Business & information systems engineering N2 - Working conditions of knowledge workers have been subject to rapid change recently. Digital nomadism is no longer a phenomenon that relates only to entrepreneurs, freelancers, and gig workers. Corporate employees, too, have begun to uncouple their work from stationary (home) offices and 9-to-5 schedules. However, pursuing a permanent job in a corporate environment is still subject to fundamentally different values than postulated by the original notion of digital nomadism. Therefore, this paper explores the work identity of what is referred to as ‘corporate nomads’. By drawing on identity theory and the results of semi-structured interviews, the paper proposes a conceptualization of the corporate nomad archetype and presents nine salient identity issues of corporate nomads (e.g., holding multiple contradictory identities, the flexibility paradox, or collaboration constraints). By introducing the ‘corporate nomad’ archetype to the Information Systems literature, this article helps to rethink established conceptions of “home office” and socio-spatial configurations of knowledge work. KW - corporate nomadism KW - identity theory KW - home office KW - knowledge work KW - digital nomadism Y1 - 2023 U6 - https://doi.org/10.1007/s12599-023-00807-w SN - 2363-7005 SN - 1867-0202 VL - 65 IS - 3 SP - 293 EP - 308 PB - Springer Gabler CY - Wiesbaden ER - TY - JOUR A1 - Schneider, Anna Maria A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - Social Software as an instrument of CSR Y1 - 2008 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Fuchß, Christoph A1 - Hillmann, Oliver A1 - Lattemann, Christoph T1 - Mobile learning by using Ad Hoc Messaging Network Y1 - 2007 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - An Approach to Ad-hoc Messaging Networks Using Time Shifted Propagation Y1 - 2008 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Lattemann, Christoph T1 - Mobile learning by using ad hoc messaging network Y1 - 2007 ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad A1 - Deubel, Annika A1 - Braun, Lea-Marie A1 - Kissmer, Tobias T1 - The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications JF - International Journal of Information Management N2 - Despite energy efficiency measures, global energy demand has gradually increased due to global economic growth and changes in consumer behavior. Even if people are aware of the problem and want to change their energy consumption, they have difficulty acting on their attitudes. This is called the attitude-behavior gap. To narrow this gap and reduce energy consumption and CO2 emissions, behavioral interventions beyond technological advances must be considered. A promising intervention is nudging, which uses insights from behavioral economics to gently nudge individuals toward more sustainable choices. In this study, we investigate how modifying digital choice architectures with nudges can be used to influence consumer energy conservation behavior in smart home applications (SHAs). We conducted an online experiment with 391 participants to test the effectiveness of the following three digital nudges in an SHA: self-commitment, reminder, and social norm nudge. While the results of a structural equation model indicated no effect on bridging the gap between attitude and behavior, we found the potential to promote energy conservation with two nudge types. Thus, this paper makes substantial contribution to persuasive and information systems-enabled sustainability for a better world in the form of digital nudges for emerging technologies. Y1 - 2023 U6 - https://doi.org/10.1016/j.ijinfomgt.2023.102665 SN - 0268-4012 VL - 72 PB - Elsevier CY - Oxford ER - TY - RPRT A1 - Zerfaß, Ansgar A1 - Stieglitz, Stefan A1 - Clausen, Sünje A1 - Ziegele, Daniel A1 - Berger, Karen T1 - Communications trend radar 2023 BT - state revival, scarcity management, unimagination, augmented workflows & parallel worlds T2 - Communication insights N2 - How do social changes, new technologies or new management trends affect communication work? A team of researchers at Leipzig University and the University of Potsdam (Germany) observed new developments in related disciplines. As a result, the five most important trends for corporate communications are identified annually and published in the Communications Trend Radar. Thus, Communications managers can identify challenges and opportunities at an early stage, take a position, address issues and make decisions. For 2023, the Communications Trend Radar identifies five key trends for corporate communications: State Revival, Scarcity Management, Unimagination, Parallel Worlds, Augemented Workflows. KW - public relation KW - trend KW - country KW - stakeholders KW - bottleneck KW - resilience KW - artificial intelligence KW - virtual reality Y1 - 2023 UR - https://hdl.handle.net/10419/270993 U6 - https://doi.org/10419/270993 SN - 2749-893X VL - 17 PB - Academic Society for Management & Communication CY - Leipzig ER -