TY  - JOUR
A1  - Yousfi, Alaaeddine
A1  - Batoulis, Kimon
A1  - Weske, Mathias
T1  - Achieving Business Process Improvement via Ubiquitous Decision-Aware Business Processes
JF  - ACM Transactions on Internet Technology
N2  - Business process improvement is an endless challenge for many organizations. As long as there is a process, it must he improved. Nowadays, improvement initiatives are driven by professionals. This is no longer practical because people cannot perceive the enormous data of current business environments. Here, we introduce ubiquitous decision-aware business processes. They pervade the physical space, analyze the ever-changing environments, and make decisions accordingly. We explain how they can be built and used for improvement. Our approach can be a valuable improvement option to alleviate the workload of participants by helping focus on the crucial rather than the menial tasks.
KW  - Business process improvement
KW  - ubiquitous decision-aware business process
KW  - ubiquitous decisions
KW  - context
KW  - uBPMN
KW  - DMN
Y1  - 2019
U6  - https://doi.org/10.1145/3298986
SN  - 1533-5399
SN  - 1557-6051
VL  - 19
IS  - 1
PB  - Association for Computing Machinery
CY  - New York
ER  - 
TY  - JOUR
A1  - Yousfi, Alaaeddine
A1  - Weske, Mathias
T1  - Discovering commute patterns via process mining
JF  - Knowledge and Information Systems
N2  - Ubiquitous computing has proven its relevance and efficiency in improving the user experience across a myriad of situations. It is now the ineluctable solution to keep pace with the ever-changing environments in which current systems operate. Despite the achievements of ubiquitous computing, this discipline is still overlooked in business process management. This is surprising, since many of today’s challenges, in this domain, can be addressed by methods and techniques from ubiquitous computing, for instance user context and dynamic aspects of resource locations. This paper takes a first step to integrate methods and techniques from ubiquitous computing in business process management. To do so, we propose discovering commute patterns via process mining. Through our proposition, we can deduce the users’ significant locations, routes, travel times and travel modes. This information can be a stepping-stone toward helping the business process management community embrace the latest achievements in ubiquitous computing, mainly in location-based service. To corroborate our claims, a user study was conducted. The significant places, routes, travel modes and commuting times of our test subjects were inferred with high accuracies. All in all, ubiquitous computing can enrich the processes with new capabilities that go beyond what has been established in business process management so far.
KW  - Commute pattern
KW  - Commute process
KW  - Process mining
KW  - Ubiquitous computing
KW  - Location-based services
Y1  - 2019
U6  - https://doi.org/10.1007/s10115-018-1255-1
SN  - 0219-1377
SN  - 0219-3116
VL  - 60
IS  - 2
SP  - 691
EP  - 713
PB  - Springer
CY  - London
ER  -