TY - JOUR
A1 - Ermolina, Alena
A1 - Tiberius, Victor
T1 - Voice-controlled intelligent personal assistants in health care
BT - International Delphi Study
JF - Journal of medical internet research : international scientific journal for medical research, information and communication on the internet ; JMIR
N2 - Background: Voice-controlled intelligent personal assistants (VIPAs), such as Amazon Echo and Google Home, involve artificial intelligence-powered algorithms designed to simulate humans. Their hands-free interface and growing capabilities have a wide range of applications in health care, covering off-clinic education, health monitoring, and communication. However, conflicting factors, such as patient safety and privacy concerns, make it difficult to foresee the further development of VIPAs in health care.
Objective: This study aimed to develop a plausible scenario for the further development of VIPAs in health care to support decision making regarding the procurement of VIPAs in health care organizations. Methods: We conducted a two-stage Delphi study with an internationally recruited panel consisting of voice assistant experts, medical professionals, and representatives of academia, governmental health authorities, and nonprofit health associations having expertise with voice technology. Twenty projections were formulated and evaluated by the panelists. Descriptive statistics were used to derive the desired scenario.
Results: The panelists expect VIPAs to be able to provide solid medical advice based on patients' personal health information and to have human-like conversations. However, in the short term, voice assistants might neither provide frustration-free user experience nor outperform or replace humans in health care. With a high level of consensus, the experts agreed with the potential of VIPAs to support elderly people and be widely used as anamnesis, informational, self-therapy, and communication tools by patients and health care professionals. Although users' and governments' privacy concerns are not expected to decrease in the near future, the panelists believe that strict regulations capable of preventing VIPAs from providing medical help services will not be imposed.
Conclusions: According to the surveyed experts, VIPAs will show notable technological development and gain more user trust in the near future, resulting in widespread application in health care. However, voice assistants are expected to solely support health care professionals in their daily operations and will not be able to outperform or replace medical staff.
KW - Delphi study
KW - medical informatics
KW - voice-controlled intelligent personal
KW - assistants
KW - internet of things
KW - smart devices
Y1 - 2020
U6 - https://doi.org/10.2196/25312
SN - 1438-8871
VL - 23
IS - 4
PB - Healthcare World
CY - Richmond, Va.
ER -
TY - JOUR
A1 - Neumann, Daniel
A1 - Tiberius, Victor
A1 - Biendarra, Florin
T1 - Adopting wearables to customize health insurance contributions
BT - a ranking-type Delphi
JF - BMC medical informatics and decision making
N2 - Background
Wearables, as small portable computer systems worn on the body, can track user fitness and health data, which can be used to customize health insurance contributions individually. In particular, insured individuals with a healthy lifestyle can receive a reduction of their contributions to be paid. However, this potential is hardly used in practice.
Objective
This study aims to identify which barrier factors impede the usage of wearables for assessing individual risk scores for health insurances, despite its technological feasibility, and to rank these barriers according to their relevance.
Methods
To reach these goals, we conduct a ranking-type Delphi study with the following three stages. First, we collected possible barrier factors from a panel of 16 experts and consolidated them to a list of 11 barrier categories. Second, the panel was asked to rank them regarding their relevance. Third, to enhance the panel consensus, the ranking was revealed to the experts, who were then asked to re-rank the barriers.
Results
The results suggest that regulation is the most important barrier. Other relevant barriers are false or inaccurate measurements and application errors caused by the users. Additionally, insurers could lack the required technological competence to use the wearable data appropriately.
Conclusion
A wider use of wearables and health apps could be achieved through regulatory modifications, especially regarding privacy issues. Even after assuring stricter regulations, users’ privacy concerns could partly remain, if the data exchange between wearables manufacturers, health app providers, and health insurers does not become more transparent.
KW - Delphi study
KW - Health insurance
KW - Wearable electronic device
KW - Wearable technology
KW - Internet of Things
KW - Barriers
Y1 - 2022
U6 - https://doi.org/10.1186/s12911-022-01851-4
SN - 1472-6947
VL - 22
SP - 1
EP - 7
PB - Springer Nature
CY - London
ER -
TY - INPR
A1 - Pousttchi, Key
A1 - Tilson, David
A1 - Lyytinen, Kalle
A1 - Hufenbach, Yvonne
T1 - Introduction to the Special Issue on Mobile Commerce: Mobile Commerce Research Yesterday, Today, TomorrowWhat Remains to Be Done?
T2 - International journal of electronic commerce
N2 - Mobile commerce (m-commerce) in the smartphone age is revolutionizing established value networks and transforming the wider economy. In this introduction we strive to build a bridge from the past of m-commerce research to its future. We examine more than a decade of research and conduct a Delphi study among leading scholars in the field. The review reveals significant changes in m-commerce topics as time goes on, and provides initial insights into what the future may hold for us. The most sobering finding is that the m-commerce field has still to establish a strong theoretical foundation. This has been reflected in less than overwhelming success in publishing on the subject in the most prestigious journals of the Information Systems discipline. At the same time, m-commerce forms one of the epicenters of the ongoing digitalization of our life. Therefore, we look forward to m-commerce research rising to the challenge and making significant contributions to understanding one of the important phenomena of our time.
KW - Delphi study
KW - literature review
KW - m-commerce
KW - mobile commerce research
Y1 - 2015
U6 - https://doi.org/10.1080/10864415.2015.1029351
SN - 1086-4415
SN - 1557-9301
VL - 19
IS - 4
SP - 1
EP - 20
PB - Routledge, Taylor & Francis Group
CY - Abingdon
ER -
TY - JOUR
A1 - Studen, Laura
A1 - Tiberius, Victor
T1 - Social Media, Quo Vadis?
BT - Prospective Development and Implications
JF - Future Internet
N2 - Over the past two decades, social media have become a crucial and omnipresent cultural and economic phenomenon, which has seen platforms come and go and advance technologically. In this study, we explore the further development of social media regarding interactive technologies, platform development, relationships to news media, the activities of institutional and organizational users, and effects of social media on the individual and the society over the next five to ten years by conducting an international, two-stage Delphi study. Our results show that enhanced interaction on platforms, including virtual and augmented reality, somatosensory sense, and touch- and movement-based navigation are expected. AIs will interact with other social media users. Inactive user profiles will outnumber active ones. Platform providers will diversify into the WWW, e-commerce, edu-tech, fintechs, the automobile industry, and HR. They will change to a freemium business model and put more effort into combating cybercrime. Social media will become the predominant news distributor, but fake news will still be problematic. Firms will spend greater amounts of their budgets on social media advertising, and schools, politicians, and the medical sector will increase their social media engagement. Social media use will increasingly lead to individuals’ psychic issues. Society will benefit from economic growth and new jobs, increased political interest, democratic progress, and education due to social media. However, censorship and the energy consumption of platform operators might rise.
KW - Delphi study
KW - individual effects
KW - interactive technologies
KW - news media
KW - social media
KW - societal effects
Y1 - 2020
U6 - https://doi.org/10.3390/fi12090146
SN - 1999-5903
VL - 12
IS - 9
PB - MDPI
CY - Basel
ER -
TY - JOUR
A1 - Tiberius, Victor
A1 - Gojowy, Robin
A1 - Dabic, Marina
T1 - Forecasting the future of robo advisory
BT - a three-stage delphi study on economic, technological, and societal implications
JF - Technological forecasting & social change
N2 - Robo advisors represent a digital financial advice solution challenging traditional wealth and asset management, investment advice, retirement planning, and tax-loss harvesting. Based on algorithms, big data analysis, machine learning, and other technologies, these services minimize the necessity for human intervention. Based on an international three-stage Delphi study, we provide a plausible forecast of the development of the robo advisor industry, with regards to market development, competition, drivers of growth, customer segments, challenges, services, technologies, and societal change. The results suggest that the financial advice market will experience a further increase in the number of robo advisor services available. Existing and traditional financial advice players will be forced to adjust to the changing environment of the market. Due to low fees and ease of use, robo advisors will be made available to a broad cross section of society, and will cause significant market losses for traditional investment advice companies. Ten years from now, the predominant investment class will remain Exchange Traded Funds (ETFs). Even though degrees of human intervention are expected to vary considering the complexity of advice, automation will increase in significance when it comes to the development of robo advisors.
KW - Robo advisor
KW - Financial technology
KW - FinTech
KW - Investment advice
KW - Delphi study
KW - scenari
Y1 - 2022
U6 - https://doi.org/10.1016/j.techfore.2022.121824
SN - 0040-1625
SN - 1873-5509
VL - 182
PB - Elsevier
CY - New York
ER -
TY - JOUR
A1 - Tiberius, Victor
A1 - Hoffmeister, Leonie
A1 - Weyland, Michael
T1 - Prospective shifts in executive education
BT - an international Delphi study
JF - The international journal of management education
N2 - Executive education (EE) has been an established means for management education. However, due to the ever-changing business environment, progress in education technology, and new competitors, EE has been continuously evolving and can be expected to further change. Employing a three-stage international Delphi study, we identify a plausible scenario for the further development of EE over the next decade. The results suggest major changes for management training. The panel expects major shifts in teaching methods and curricula construction. Business schools are expected to increase content customization, to adapt delivery formats, and to enhance coverage of topical issues to better respond to leaders' needs.
KW - Continuous education
KW - Delphi study
KW - Executive education
KW - Leadership
KW - development
KW - Management education
Y1 - 2021
U6 - https://doi.org/10.1016/j.ijme.2021.100514
SN - 1472-8117
SN - 2352-3565
VL - 19
IS - 3
PB - Elsevier
CY - Amsterdam
ER -