TY  - CHAP
A1  - Grum, Marcus
A1  - Klippert, Monika
A1  - Albers, Albert
A1  - Gronau, Norbert
A1  - Thim, Christof
T1  - Examining the quality of knowledge transfers
BT  - the draft of an empirical research
T2  - Proceedings of the Design Society
N2  - Already successfully used products or designs, past projects or our own experiences can be the basis for the development of new products. As reference products or existing knowledge, it is reused in the development process and across generations of products. Since further, products are developed in cooperation, the development of new product generations is characterized by knowledge-intensive processes in which information and knowledge are exchanged between different kinds of knowledge carriers. The particular knowledge transfer here describes the identification of knowledge, its transmission from the knowledge carrier to the knowledge receiver, and its application by the knowledge receiver, which includes embodied knowledge of physical products. Initial empirical findings of the quantitative effects regarding the speed of knowledge transfers already have been examined. However, the factors influencing the quality of knowledge transfer to increase the efficiency and effectiveness of knowledge transfer in product development have not yet been examined empirically. Therefore, this paper prepares an experimental setting for the empirical investigation of the quality of knowledge transfers.
KW  - knowledge management
KW  - new product development
KW  - evaluation
Y1  - 2021
U6  - https://doi.org/10.1017/pds.2021.404
SN  - 2732-527X
VL  - 1
SP  - 1431
EP  - 1440
PB  - Cambridge University Press
CY  - Cambridge
ER  -