TY  - THES
A1  - Muriu, Abraham Rugo
T1  - Decentralization, citizen participation and local public service delivery : a study on the nature and influence of citizen participation on decentralized service delivery in Kenya
N2  - Governments at central and sub-national levels are increasingly pursuing participatory mechanisms in a bid to improve governance and service delivery. This has been largely in the context of decentralization reforms in which central governments transfer (share) political, administrative, fiscal and economic powers and functions to sub-national units. Despite the great international support and advocacy for participatory governance where citizen’s voice plays a key role in decision making of decentralized service delivery, there is a notable dearth of empirical evidence as to the effect of such participation. This is the question this study sought to answer based on a case study of direct citizen participation in Local Authorities (LAs) in Kenya. This is as formally provided for by the Local Authority Service Delivery Action Plan (LASDAP) framework that was established to ensure citizens play a central role in planning and budgeting, implementation and monitoring of locally identified services towards improving livelihoods and reducing poverty. Influence of participation was assessed in terms of how it affected five key determinants of effective service delivery namely: efficient allocation of resources; equity in service delivery; accountability and reduction of corruption; quality of services; and, cost recovery. It finds that the participation of citizens is minimal and the resulting influence on the decentralized service delivery negligible. It concludes that despite the dismal performance of citizen participation, LASDAP has played a key role towards institutionalizing citizen participation that future structures will build on. It recommends that an effective framework of citizen participation should be one that is not directly linked to politicians; one that is founded on a legal framework and where citizens have a legal recourse opportunity; and, one that obliges LA officials both to implement what citizen’s proposals which meet the set criteria as well as to account for their actions in the management of public resources.
T2  - Dezentralisierung, Bürgerbeteiligung und kommunale Leistungserstellung in Kenia
T3  - Schriftenreihe für Public und Nonprofit Management - 17 
KW  - Dezentralisierung
KW  - Bürgerbeteiligung
KW  - kommunale Leistungserstellung
KW  - Kenia
KW  - decentralization
KW  - citizen participation
KW  - local public service delivery
KW  - Kenya
Y1  - 2012
U6  - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-65085
ER  - 
TY  - THES
A1  - Döring, Matthias
T1  - Der Einfluss von Verwaltungskultur auf die Verwendung von Performance-Daten : eine quantitative Untersuchung der deutschen kreisfreien Städte
T1  - The influence of administrative culture on the usage of performance data : a quantitative study of the German cities with county-status
N2  - In der aktuellen Performance-Management-Forschung wurden bereits eine Vielzahl von Einflussfaktoren untersucht, die eine zielgerichtete Verwendung von Kennzahlen beeinflussen. Verwaltungskultur spielte hierbei nur eine nachgeordnete Rolle. Die vorliegende Untersuchung verwendet die Daten einer Umfrage in allen kreisfreien Städten Deutschlands, um den Zusammenhang zwischen verschiedenen Kulturtypen und der Verwendung von Kennzahlen zu untersuchen. Als Analyseschema für Verwaltungskultur wird die Grid/Group-Analysis verwendet. Die Ergebnisse sind zum Teil überraschend. Individualistische Kulturen scheinen einen negativen, hierarchistische Kulturen einen positiven Einfluss zu haben. Dennoch wird das Fehlen eines geeigneten Operationalisierungsschemas bemängelt.
N2  - The current research on performance management considered several factors influencing the purposeful usage of performance data. Administrative culture is a rather neglected one. This work uses the data from a German-wide survey of all cities with county-status to show the relation between different groups of culture and the usage of performance data. Therefore, the Grid/Group-Analysis is used to categorize administrative culture. The results are partly surprising as individual culture is negatively and hierarchical culture is positively related to the dependent variable. Nevertheless, the missing of a useful operationalization scheme is criticized.
T3  - Schriftenreihe für Public und Nonprofit Management - 12 
KW  - Verwaltungskultur
KW  - Performance Management
KW  - Grid-Group Analysis
KW  - Kreisfreie Städte
KW  - Administrative Culture
KW  - Performance Management
KW  - Grid-Group Analysis
KW  - Cities with county status
Y1  - 2012
U6  - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-57698
ER  -