TY  - JOUR
A1  - Jantz, Bastian
A1  - Klenk, Tanja
A1  - Larsen, Flemming
A1  - Wiggan, Jay
T1  - Marketization and Varieties of Accountability Relationships in Employment Services
BT  - Comparing Denmark, Germany, and Great Britain
JF  - Administration & society
N2  - In the past decade, European countries have contracted out public employment service functions to activate working-age benefit clients. There has been limited discussion of how contracting out shapes the accountability of employment services or is shaped by alternative democratic, administrative, or network forms of accountability. This article examines employment service accountability in Germany, Denmark, and Great Britain. We find that market accountability instruments are additional instruments, not replacements. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model.
KW  - marketization
KW  - accountability
KW  - employment services
KW  - Denmark
KW  - Germany
KW  - Great Britain
Y1  - 2018
U6  - https://doi.org/10.1177/0095399715581622
SN  - 0095-3997
SN  - 1552-3039
VL  - 50
IS  - 3
SP  - 321
EP  - 345
PB  - Sage Publ.
CY  - Thousand Oaks
ER  - 
TY  - JOUR
A1  - Klenk, Tanja
A1  - Pieper, Jonas
T1  - Accountability in a privatized welfare state the case of the german hospital market
JF  - Administration & society
N2  - One of the most striking features of recent public sector reform in Europe is privatization. This development raises questions of accountability: By whom and for what are managers of private for-profit organizations delivering public goods held accountable? Analyzing accountability mechanisms through the lens of an institutional organizational approach and on the empirical basis of hospital privatization in Germany, the article contributes to the empirical and theoretical understanding of public accountability of private actors. The analysis suggests that accountability is not declining but rather multiplying. The shifts in the locus and content of accountability cause organizational stress for private hospitals.
KW  - accountability
KW  - hospitals
KW  - privatization
KW  - welfare markets
Y1  - 2013
U6  - https://doi.org/10.1177/0095399712451890
SN  - 0095-3997
VL  - 45
IS  - 3
SP  - 326
EP  - 356
PB  - Sage Publ.
CY  - Thousand Oaks
ER  -