TY - JOUR A1 - Marienfeldt, Justine A1 - Kühler, Jakob A1 - Kuhlmann, Sabine A1 - Proeller, Isabella T1 - Kommunale Verwaltungsdigitalisierung im föderalen Kontext T1 - Local government digitalization in a federal context BT - ein europäischer Ländervergleich BT - a European country comparison JF - der moderne staat – Zeitschrift für Public Policy, Recht und Management N2 - Dieser Beitrag vergleicht die kommunale Verwaltungsdigitalisierung in Deutschland, Österreich und der Schweiz (DACH-Länder) als Vertreter der kontinentaleuropäisch-föderalen Verwaltungstradition bei zugleich unterschiedlichen Digitalisierungsansätzen und -fortschritten. Basierend auf Interviews mit 22 Expert*innen und Beobachtungen in je einer Kommune pro Land sowie Dokumenten-, Literatur- und Sekundärdatenanalysen untersucht die Studie, wie Verwaltungsdigitalisierung im Mehrebenensystem organisiert ist und welche Rolle dabei das Verwaltungsprofil spielt sowie welche Innovationsschwerpunkte die Kommunen im Hinblick auf die Leistungserbringung und die internen Prozesse setzen. Die Ergebnisse zeigen, dass der hohe Grad lokaler Autonomie den Kommunen ermöglicht, eigene Akzente in der Verwaltungsdigitalisierung zu setzen. Zugleich wirken die stark verflochtenen komplexen Entscheidungsstrukturen und hohen Koordinationsbedarfe in verwaltungsföderalen Systemen, die in Deutschland am stärksten, in Österreich etwas schwächer und in der Schweiz am geringsten ausgeprägt sind, als Digitalisierungshemmnisse. Ferner weisen die Befunde auf eine unitarisierende Wirkung der Verwaltungsdigitalisierung als Reformbereich hin. Insgesamt trägt die Studie zu einem besseren Verständnis dafür bei, welche Problematik die Verwaltungsdigitalisierung für föderal-dezentrale Verwaltungsmodelle mit sich bringt. N2 - This article compares the digitalization of local government in Germany, Austria and Switzerland (DACH countries) as representatives of the continental European federal administrative tradition, but with different approaches to and progress in digitalization. Based on interviews with 22 experts and observations in one municipality per country as well as document, literature and secondary data analyses, the study examines how administrative digitalization is organized in the multi-level system and what role the administrative profile plays in this, as well as what innovation priorities the municipalities set with regard to service provision and internal processes. The results show that the high degree of local autonomy enables the municipalities to set their own innovation priorities. Simultaneously, the highly intertwined complex decision-making structures and need for coordination in federal administrative systems, which are most pronounced in Germany, somewhat weaker in Austria and least pronounced in Switzerland, act as barriers to digitalization. Furthermore, the findings point to a unitarizing effect of administrative digitalization as an area of reform. Overall, the study contributes to a better understanding of the problems that administrative digitalization poses for federal-decentralized administrative systems. KW - digitalization KW - administrative reform KW - local government KW - DACH countries KW - comparative case study KW - Digitalisierung KW - Verwaltungsreform KW - Kommunen KW - DACH-Länder KW - Vergleich Y1 - 2024 UR - https://www.wiso-net.de/document/DMS__98bb1422067fd8d5bd11f47f8f2651fab936d2ce U6 - https://doi.org/10.3224/dms.v17i1.03 SN - 1865-7192 SN - 2196-1395 VL - 17 IS - 1 SP - 35 EP - 59 PB - Verlag Barbara Budrich CY - Leverkusen-Opladen ER - TY - JOUR A1 - Kühler, Jakob A1 - Drathschmidt, Nicolas A1 - Großmann, Daniela T1 - ‘Modern talking’ BT - narratives of agile by German public sector employees JF - Information polity N2 - Despite growing interest, we lack a clear understanding of how the arguably ambiguous phenomenon of agile is perceived in government practice. This study aims to alleviate this puzzle by investigating how managers and employees in German public sector organisations make sense of agile as a spreading management fashion in the form of narratives. This is important because narratives function as innovation carriers that ultimately influence the manifestations of the concept in organisations. Based on a multi-case study of 31 interviews and 24 responses to a qualitative online survey conducted in 2021 and 2022, we provide insights into what public sector managers, employees and consultants understand (and, more importantly, do not understand) as agile and how they weave it into their existing reality of bureaucratic organisations. We uncover three meta-narratives of agile government, which we label ‘renew’, ‘complement’ and ‘integrate’. In particular, the meta-narratives differ in their positioning of how agile interacts with the characteristics of bureaucratic organisations. Importantly, we also show that agile as a management fad serves as a projection surface for what actors want from a modern and digital organisation. Thus, the vocabulary of agile government within the narratives is inherently linked to other diffusing phenomena such as new work or digitalisation. KW - agile government KW - agility KW - narratives KW - public administration KW - public sector organizations KW - fashion KW - digital transformation KW - interpretative research Y1 - 2024 U6 - https://doi.org/10.3233/IP-230059 SN - 1570-1255 SN - 1875-8754 VL - 29 IS - 2 SP - 199 EP - 216 PB - IOS Press CY - Amsterdam ER - TY - JOUR A1 - Roling, Wiebke M. A1 - Grum, Marcus A1 - Gronau, Norbert A1 - Kluge, Annette T1 - The roots of errors in adaptive performance BT - clustering behavioral patterns after the introduction of a change JF - Journal of workplace learning N2 - Purpose The purpose of this study was to investigate work-related adaptive performance from a longitudinal process perspective. This paper clustered specific behavioral patterns following the introduction of a change and related them to retentivity as an individual cognitive ability. In addition, this paper investigated whether the occurrence of adaptation errors varied depending on the type of change content. Design/methodology/approach Data from 35 participants collected in the simulated manufacturing environment of a Research and Application Center Industry 4.0 (RACI) were analyzed. The participants were required to learn and train a manufacturing process in the RACI and through an online training program. At a second measurement point in the RACI, specific manufacturing steps were subject to change and participants had to adapt their task execution. Adaptive performance was evaluated by counting the adaptation errors. Findings The participants showed one of the following behavioral patterns: (1) no adaptation errors, (2) few adaptation errors, (3) repeated adaptation errors regarding the same actions, or (4) many adaptation errors distributed over many different actions. The latter ones had a very low retentivity compared to the other groups. Most of the adaptation errors were made when new actions were added to the manufacturing process. Originality/value Our study adds empirical research on adaptive performance and its underlying processes. It contributes to a detailed understanding of different behaviors in change situations and derives implications for organizational change management. KW - adaptive performance KW - behavioral patterns KW - change KW - process perspective KW - quantitative KW - retentivity KW - rype of change content Y1 - 2024 U6 - https://doi.org/10.1108/JWL-10-2023-0168 SN - 1366-5626 VL - 36 IS - 4 SP - 267 EP - 281 PB - Emerald CY - Bradford ER - TY - JOUR A1 - Becker, Kirstin A1 - Gronewold, Ulfert A1 - Weiß, Katharina T1 - Using legitimacy strategies to secure organisational survival over time BT - the case of EFRAG JF - Accounting and business research N2 - In this paper, we study how the European Financial Reporting Advisory Group (EFRAG) used different legitimacy strategies between 2004 and 2021 to secure its organisational survival. Although EFRAG is now an established player within the regulatory space of corporate reporting, the organisation’s path towards this position was not straightforward. Based on 20 interviews with current and former members of EFRAG and archival documents, we investigate how EFRAG initially gained and maintained its legitimacy and how it responded to a legitimacy crisis arising in the aftermath of the 2008–2009 financial crisis. Based on prior research on organisational strategies for legitimising actions, we derive a framework for our analysis and show how EFRAG has adapted various legitimacy strategies over time. We further find that the use of legitimacy strategies is constrained by various systemic factors and show how EFRAG’s adaptations to its legitimacy strategies led to new tensions. Our findings contribute to the literature on private regulatory organisations’ legitimacy and the political economy of standard setting. KW - EFRAG KW - legitimacy KW - organisational survival KW - regulatory intermediary KW - IFRS Y1 - 2024 U6 - https://doi.org/10.1080/00014788.2024.2346533 SN - 0001-4788 SN - 2159-4260 SP - 1 EP - 31 PB - Routledge, Taylor & Francis Group CY - New York ER - TY - JOUR A1 - Fromm, Jennifer A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad T1 - Virtual reality in digital education BT - an affordance network perspective on effective use behavior JF - ACM SIGMIS database N2 - Virtual reality promises high potential as an immersive, hands-on learning tool for training 21st-century skills. However, previous research revealed that the mere use of digital tools in higher education does not automatically translate into learning outcomes. Instead, information systems studies emphasized the importance of effective use behavior to achieve technology usage goals. Applying the affordance network approach, we investigated what constitutes effective usage behavior regarding a virtual reality collaboration system in digital education. Therefore, we conducted 18 interviews with students and observations of six course sessions. The results uncover how affordance actualization contributed to the achievement of learning goals. A comparison with findings of previous studies on other information systems (i.e., electronic medical record systems, big data analytics, fitness wearables) allowed us to highlight system-specific differences in effective use behavior. We also demonstrated a clear distinction between concepts surrounding effective use theory facilitating the application of the affordance network approach in information systems research. KW - virtual reality KW - effective use behavior KW - affordance network approach KW - digital education KW - qualitative research Y1 - 2024 U6 - https://doi.org/10.1145/3663682.3663685 SN - 0095-0033 SN - 1532-0936 VL - 55 IS - 2 SP - 14 EP - 41 PB - ACM CY - New York, NY ER - TY - JOUR A1 - Stieglitz, Stefan A1 - Mirbabaie, Milad A1 - Deubel, Annika A1 - Braun, Lea-Marie A1 - Kissmer, Tobias T1 - Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management 72 (2023) 102665] JF - International journal of information management N2 - We would like to inform the readers and editors of the journal that we have discovered some errors in the references of our paper. These errors were brought to our attention by a reader who noticed some inconsistencies between the citations in the text and the bibliography. Upon further investigation, we realized that our literature management software had mistakenly linked some of the references to wrong or non-existent sources. We apologize for this oversight and assure you that it did not affect the validity or quality of our arguments and results, which were based on the correct sources. Below you find a list of the incorrect references along with their corresponding correct ones. We hope that this correction statement will clarify any confusion or misunderstanding that may have arisen from this mistake. The authors would like to apologise for any inconvenience caused. Y1 - 2024 U6 - https://doi.org/10.1016/j.ijinfomgt.2024.102774 SN - 0268-4012 SN - 1873-4707 VL - 76 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Marx, Julian A1 - Blanco, Beatriz A1 - Amaral, Adriana A1 - Stieglitz, Stefan A1 - Aquino, Maria Clara T1 - Combating misinformation with internet culture BT - the case of Brazilian public health organizations and their COVID-19 vaccination campaigns JF - Internet research N2 - Purpose This study investigates the communication behavior of public health organizations on Twitter during the COVID-19 vaccination campaign in Brazil. It contributes to the understanding of the organizational framing of health communication by showcasing several instances of framing devices that borrow from (Brazilian) internet culture. The investigation of this case extends the knowledge by providing a rich description of the organizational framing of health communication to combat misinformation in a politically charged environment. Design/methodology/approach The authors collected a Twitter dataset of 77,527 tweets and analyzed a purposeful subsample of 536 tweets that contained information provided by Brazilian public health organizations about COVID-19 vaccination campaigns. The data analysis was carried out quantitatively and qualitatively by combining social media analytics techniques and frame analysis. Findings The analysis showed that Brazilian health organizations used several framing devices that have been identified by previous literature such as hashtags, links, emojis or images. However, the analysis also unearthed hitherto unknown visual framing devices for misinformation prevention and debunking that borrow from internet culture such as “infographics,” “pop culture references” and “internet-native symbolism.” Research limitations/implications First, the identification of framing devices relating to internet culture add to our understanding of the so far little addressed framing of misinformation combat messages. The case of Brazilian health organizations provides a novel perspective to knowledge by offering a notion of internet-native symbols (e.g. humor, memes) and popular culture references for misinformation combat, including misinformation prevention. Second, this study introduces a frontier of political contextualization to misinformation research that does not relate to the partisanship of the spreaders but that relates to the political dilemmas of public organizations with a commitment to provide accurate information to citizens. Practical implications The findings inform decision-makers and public health organizations about framing devices that are tailored to internet-native audiences and can guide strategies to carry out information campaigns in misinformation-laden social media environments. Social implications The findings of this case study expose the often-overlooked cultural peculiarities of framing information campaigns on social media. The report of this study from a country in the Global South helps to contrast several assumptions and strategies that are prevalent in (health) discourses in Western societies and scholarship. Originality/value This study uncovers unconventional and barely addressed framing devices of health organizations operating in Brazil, which provides a novel perspective to the body of research on misinformation. It contributes to existing knowledge about frame analysis and broadens the understanding of frame devices borrowing from internet culture. It is a call for a frontier in misinformation research that deals with internet culture as part of organizational strategies for successful misinformation combat. KW - misinformation KW - internet culture KW - frame analysis KW - social media KW - twitter KW - global south Y1 - 2023 U6 - https://doi.org/10.1108/INTR-07-2022-0573 SN - 1066-2243 SN - 2054-5657 VL - 33 IS - 5 SP - 1990 EP - 2012 PB - Emerald CY - Bingley ER - TY - JOUR A1 - Biermann, Kaija A1 - Nowak, Bianca A1 - Braun, Lea-Marie A1 - Taddicken, Monika A1 - Krämer, Nicole C. A1 - Stieglitz, Stefan T1 - Does scientific evidence sell? BT - combining manual and automated content analysis to investigate scientists’ and laypeople’s evidence practices on social media JF - Science communication N2 - Examining the dissemination of evidence on social media, we analyzed the discourse around eight visible scientists in the context of COVID-19. Using manual (N = 1,406) and automated coding (N = 42,640) on an account-based tracked Twitter/X dataset capturing scientists’ activities and eliciting reactions over six 2-week periods, we found that visible scientists’ tweets included more scientific evidence. However, public reactions contained more anecdotal evidence. Findings indicate that evidence can be a message characteristic leading to greater tweet dissemination. Implications for scientists, including explicitly incorporating scientific evidence in their communication and examining evidence in science communication research, are discussed. KW - evidence KW - public engagement KW - social media KW - COVID-19 KW - computational methods Y1 - 2024 U6 - https://doi.org/10.1177/10755470241249468 SN - 1075-5470 SN - 1552-8545 VL - 0 PB - Sage CY - Thousand Oaks, Calif. ER - TY - JOUR A1 - Tiberius, Victor A1 - Weyland, Michael T1 - Enhancing higher entrepreneurship education: insights from practitioners for curriculum improvement JF - The International journal of Management Education N2 - Curricula for higher entrepreneurship education should meet the requirements of both a solid theoretical foundation and a practical orientation. When these curricula are designed by education specialists, entrepreneurs are usually not consulted. To explore practitioners’ curricular recommendations, we conducted 73 semi-structured interviews with entrepreneurs with at least five years of professional experience. We collected 49 items for teaching and learning objectives, 37 for contents, 28 for teaching methods, and 17 for assessment methods. The respondents are convinced that students should acquire solid knowledge in business and management, legal issues, and entrepreneurship. For the latter, only some core aspects are provided. The entrepreneurs put greater emphasis on entrepreneurial skills and attitudes and consider experiential learning designs as most suitable, both in the secure setting of the classroom and in real life. The findings can help reflect on current entrepreneurship curriculum designs. KW - curriculum design KW - curriculum development KW - entrepreneurship education Y1 - 2024 U6 - https://doi.org/10.1016/j.ijme.2024.100981 SN - 1472-8117 SN - 2352-3565 VL - 22 IS - 2 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Brennecke, Julia A1 - Coutinho, James A. A1 - Gilding, Michael A1 - Lusher, Dean A1 - Schaffer, Graham T1 - Invisible iterations: how formal and informal organization shape knowledge networks for coordination JF - Journal of management studies N2 - This study takes a network approach to investigate coordination among knowledge workers as grounded in both formal and informal organization. We first derive hypotheses regarding patterns of knowledge-sharing relationships by which workers pass on and exchange tacit and codified knowledge within and across organizational hierarchies to address the challenges that underpin contemporary knowledge work. We use survey data and apply exponential random graph models to test our hypotheses. We then extend the quantitative network analysis with insights from qualitative interviews and demonstrate that the identified knowledge-sharing patterns are the micro-foundational traces of collective coordination resulting from two underlying coordination mechanisms which we label ‘invisible iterations’ and ‘bringing in the big guns’. These mechanisms and, by extension, the associated knowledge-sharing patterns enable knowledge workers to perform in a setting that is characterized by complexity, uncertainty and ambiguity. Our research contributes to theory on the interplay between formal and informal organization for coordination by showing how self-directed, informal action is supported by the formal organizational hierarchy. In doing so, it also extends understanding of the role that hierarchy plays for knowledge-intensive work. Finally, it establishes the collective need to coordinate work as a previously overlooked driver of knowledge network relationships and network patterns. © 2024 The Authors. Journal of Management Studies published by Society for the Advancement of Management Studies and John Wiley & Sons Ltd. KW - coordination KW - hierarchy KW - informal organization KW - knowledge sharing KW - multiplexity KW - social network Y1 - 2024 U6 - https://doi.org/10.1111/joms.13076 SN - 0022-2380 SN - 1467-6486 SP - 1 EP - 42 PB - Wiley-Blackwell CY - Oxford ER - TY - JOUR A1 - Abramova, Olga T1 - No matter what the name, we're all the same? BT - examining ethnic online discrimination in ridesharing marketplaces JF - Electronic markets N2 - Sharing marketplaces emerged as the new Holy Grail of value creation by enabling exchanges between strangers. Identity reveal, encouraged by platforms, cuts both ways: While inducing pre-transaction confidence, it is suspected of backfiring on the information senders with its discriminative potential. This study employs a discrete choice experiment to explore the role of names as signifiers of discriminative peculiarities and the importance of accompanying cues in peer choices of a ridesharing offer. We quantify users' preferences for quality signals in monetary terms and evidence comparative disadvantage of Middle Eastern descent male names for drivers and co-travelers. It translates into a lower willingness to accept and pay for an offer. Market simulations confirm the robustness of the findings. Further, we discover that females are choosier and include more signifiers of involuntary personal attributes in their decision-making. Price discounts and positive information only partly compensate for the initial disadvantage, and identity concealment is perceived negatively. KW - sharing economy KW - discrimination KW - racism KW - discrete choice experiment KW - stated preferences KW - social inclusion Y1 - 2022 U6 - https://doi.org/10.1007/s12525-021-00505-z SN - 1019-6781 SN - 1422-8890 VL - 32 SP - 1419 EP - 1446 PB - Springer CY - Heidelberg ER - TY - JOUR A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - Neural agent-based production planning and control BT - an architectural review JF - Journal of Manufacturing Systems N2 - Nowadays, production planning and control must cope with mass customization, increased fluctuations in demand, and high competition pressures. Despite prevailing market risks, planning accuracy and increased adaptability in the event of disruptions or failures must be ensured, while simultaneously optimizing key process indicators. To manage that complex task, neural networks that can process large quantities of high-dimensional data in real time have been widely adopted in recent years. Although these are already extensively deployed in production systems, a systematic review of applications and implemented agent embeddings and architectures has not yet been conducted. The main contribution of this paper is to provide researchers and practitioners with an overview of applications and applied embeddings and to motivate further research in neural agent-based production. Findings indicate that neural agents are not only deployed in diverse applications, but are also increasingly implemented in multi-agent environments or in combination with conventional methods — leveraging performances compared to benchmarks and reducing dependence on human experience. This not only implies a more sophisticated focus on distributed production resources, but also broadening the perspective from a local to a global scale. Nevertheless, future research must further increase scalability and reproducibility to guarantee a simplified transfer of results to reality. KW - production planning and control KW - machine learning KW - neural networks KW - systematic literature review KW - taxonomy Y1 - 2022 U6 - https://doi.org/10.1016/j.jmsy.2022.10.019 SN - 0278-6125 SN - 1878-6642 VL - 65 SP - 743 EP - 766 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Panzer, Marcel A1 - Bender, Benedict A1 - Gronau, Norbert T1 - A deep reinforcement learning based hyper-heuristic for modular production control JF - International journal of production research N2 - In nowadays production, fluctuations in demand, shortening product life-cycles, and highly configurable products require an adaptive and robust control approach to maintain competitiveness. This approach must not only optimise desired production objectives but also cope with unforeseen machine failures, rush orders, and changes in short-term demand. Previous control approaches were often implemented using a single operations layer and a standalone deep learning approach, which may not adequately address the complex organisational demands of modern manufacturing systems. To address this challenge, we propose a hyper-heuristics control model within a semi-heterarchical production system, in which multiple manufacturing and distribution agents are spread across pre-defined modules. The agents employ a deep reinforcement learning algorithm to learn a policy for selecting low-level heuristics in a situation-specific manner, thereby leveraging system performance and adaptability. We tested our approach in simulation and transferred it to a hybrid production environment. By that, we were able to demonstrate its multi-objective optimisation capabilities compared to conventional approaches in terms of mean throughput time, tardiness, and processing of prioritised orders in a multi-layered production system. The modular design is promising in reducing the overall system complexity and facilitates a quick and seamless integration into other scenarios. KW - production control KW - modular production KW - multi-agent system KW - deep reinforcement learning KW - deep learning KW - multi-objective optimisation Y1 - 2023 U6 - https://doi.org/10.1080/00207543.2023.2233641 SN - 0020-7543 SN - 1366-588X SN - 0278-6125 SP - 1 EP - 22 PB - Taylor & Francis CY - London ER - TY - JOUR A1 - Ullrich, André A1 - Weber, Edzard A1 - Gronau, Norbert T1 - Regionale Refabrikationsnetzwerke BT - Potenziale und Herausforderungen der lokalen Wiederaufarbeitung von Produkten JF - Industrie 4.0 Management : Gegenwart und Zukunft industrieller Geschäftsprozesse N2 - Die Herstellung von Produkten bindet Energie sowie auch materielle Ressourcen. Viel zu langsam entwickeln sich sowohl das Bewusstsein der Konsumenten sowie der Produzenten als auch gesetzgebende Aktivitäten, um zu einem nachhaltigen Umgang mit den zur Verfügung stehenden Ressourcen zu gelangen. In diesem Beitrag wird ein lokaler Remanufacturing-Ansatz vorgestellt, der es ermöglicht, den Ressourcenverbrauch zu reduzieren, lokale Unternehmen zu fördern und effiziente Lösungen für die regionale Wieder- und Weiterverwendung von Gütern anzubieten. KW - Refabrikation KW - Regionale Ansätze KW - Remanufacturing Y1 - 2023 U6 - https://doi.org/10.30844/IM_23-2_11-14 SN - 2364-9208 VL - 39 IS - 2 SP - 11 EP - 14 PB - GITO mbH Verlag CY - Berlin ER - TY - JOUR A1 - Fischer-Preßler, Diana A1 - Marx, Julian A1 - Bunker, Deborah A1 - Stieglitz, Stefan A1 - Fischbach, Kai T1 - Social media information governance in multi-level organizations BT - how humanitarian organizations accrue social capital JF - Information and management N2 - Strategic social media use positively influences organizational goals such as the long-term accrual of social capital, and thus social media information governance has become an increasingly important organizational objective. It is particularly important for humanitarian nongovernmental organizations (HNGOs), whose work relies on accurate and timely information regarding socially altruistic behavior (donations, volunteerism, etc.). Despite the potential of social media for increasing social capital, tensions in governing social media information across an organization's different operational levels (regional, intermediate, and national) pose a difficult challenge. Prominent governance frameworks offer little guidance, as their focus on control and incremental policymaking is largely incompatible with the processes, roles, standards, and metrics needed for managing self-governing social media. This study offers a notion of dynamic and co-evolutionary process management of multi-level organizations as a means of conceptualizing social media information governance for the accrual of organizational social capital. Based on interviews with members of HNGOs, this study reveals tensions that emerge within eight focus areas of accruing social capital in multi-level organizations, explains how dynamic process management can ease those tensions, and proposes corresponding strategy recommendations. KW - social media KW - social capital KW - information governance KW - dynamic and co-evolutionary process management Y1 - 2023 U6 - https://doi.org/10.1016/j.im.2023.103838 SN - 0378-7206 SN - 1872-7530 VL - 60 IS - 7 SP - 1 EP - 18 PB - Elsevier Science CY - Amsterdam ER - TY - JOUR A1 - Abramova, Olga A1 - Gladkaya, Margarita A1 - Krasnova, Hanna T1 - The differential effects of self-view in virtual meetings when speaking vs. listening JF - European journal of information systems N2 - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment. KW - self-view,virtual meetings KW - self-awarenesssender-receiver framework zoom KW - sender-receiver framework KW - Zoom Y1 - 2024 U6 - https://doi.org/10.1080/0960085X.2024.2325350 SN - 0960-085X SN - 1476-9344 SP - 1 EP - 19 PB - Taylor & Francis CY - London ER - TY - JOUR A1 - Rüdian, Sylvio Leo A1 - Vladova, Gergana T1 - Kostenfreie Onlinekurse nachhaltig mit personalisiertem Marketing finanzieren BT - ein Vorschlag zur synergetischen Kombination zweier datengetriebener Geschäftsmodelle JF - HMD Praxis der Wirtschaftsinformatik N2 - Selbstbestimmtes Lernen mit Onlinekursen findet zunehmend mehr Akzeptanz in unserer Gesellschaft. Lernende können mithilfe von Onlinekursen selbst festlegen, was sie wann lernen und Kurse können durch vielfältige Adaptionen an den Lernfortschritt der Nutzer angepasst und individualisiert werden. Auf der einen Seite ist eine große Zielgruppe für diese Lernangebote vorhanden. Auf der anderen Seite sind die Erstellung von Onlinekursen, ihre Bereitstellung, Wartung und Betreuung kostenintensiv, wodurch hochwertige Angebote häufig kostenpflichtig angeboten werden müssen, um als Anbieter zumindest kostenneutral agieren zu können. In diesem Beitrag erörtern und diskutieren wir ein offenes, nachhaltiges datengetriebenes zweiseitiges Geschäftsmodell zur Verwertung geprüfter Onlinekurse und deren kostenfreie Bereitstellung für jeden Lernenden. Kern des Geschäftsmodells ist die Nutzung der dabei entstehenden Verhaltensdaten, die daraus mögliche Ableitung von Persönlichkeitsmerkmalen und Interessen und deren Nutzung im kommerziellen Kontext. Dies ist eine bei der Websuche bereits weitläufig akzeptierte Methode, welche nun auf den Lernkontext übertragen wird. Welche Möglichkeiten, Herausforderungen, aber auch Barrieren überwunden werden müssen, damit das Geschäftsmodell nachhaltig und ethisch vertretbar funktioniert, werden zwei unabhängige, jedoch synergetisch verbundene Geschäftsmodelle vorgestellt und diskutiert. Zusätzlich wurde die Akzeptanz und Erwartung der Zielgruppe für das vorgestellte Geschäftsmodell untersucht, um notwendige Kernressourcen für die Praxis abzuleiten. Die Ergebnisse der Untersuchung zeigen, dass das Geschäftsmodell von den Nutzer*innen grundlegend akzeptiert wird. 10 % der Befragten würden es bevorzugen, mit virtuellen Assistenten – anstelle mit Tutor*innen zu lernen. Zudem ist der Großteil der Nutzer*innen sich nicht darüber bewusst, dass Persönlichkeitsmerkmale anhand des Nutzerverhaltens abgeleitet werden können. KW - Onlinekurse KW - Big Data KW - Geschäftsmodell KW - Werbung KW - Marketing KW - Canvas Y1 - 2021 U6 - https://doi.org/10.1365/s40702-021-00720-4 SN - 1436-3011 VL - 58 IS - 3 SP - 507 EP - 520 PB - Springer Vieweg CY - Wiesbaden ER - TY - JOUR A1 - Meythaler, Antonia A1 - Krause, Hannes-Vincent A1 - Baumann, Annika A1 - Krasnova, Hanna A1 - Thatcher, Jason Bennett T1 - The rise of metric-based digital status BT - an empirical investigation into the role of status perceptions in envy on social networking sites JF - European Journal of Information Systems N2 - Widespread on social networking sites (SNSs), envy has been linked to an array of detrimental outcomes for users’ well-being. While envy has been considered a status-related emotion and is likely to be experienced in response to perceiving another’s higher status, there is a lack of research exploring how status perceptions influence the emergence of envy on SNSs. This is important because SNSs typically quantify social interactions and reach with metrics that indicate users’ relative rank and status in the network. To understand how status perceptions impact SNS users, we introduce a new form of metric-based digital status rooted in SNS metrics that are available and visible on a platform. Drawing on social comparison theory and status literature, we conducted an online experiment to investigate how different forms of status contribute to the proliferation of envy on SNSs. Our findings shed light on how metric-based digital status influences feelings of envy on SNSs. Specifically, we could show that metric-based digital status impacts envy through increasing perceptions of others’ socioeconomic and sociometric statuses. Our study contributes to the growing discourse on the negative outcomes associated with SNS use and its consequences for users and society. KW - social networking sites KW - metric-based digital status KW - social comparisons KW - social status KW - envy KW - experiment Y1 - 2023 U6 - https://doi.org/10.1080/0960085X.2023.2290707 SN - 0960-085X SN - 1476-9344 SP - 1 EP - 28 PB - Taylor and Francis CY - London ER - TY - JOUR A1 - Abramova, Olga A1 - Wagner, Amina A1 - Olt, Christian M. A1 - Buxmann, Peter T1 - One for all, all for one BT - social considerations in user acceptance of contact tracing apps using longitudinal evidence from Germany and Switzerland JF - International Journal of Information Management N2 - We propose a conceptual model of acceptance of contact tracing apps based on the privacy calculus perspective. Moving beyond the duality of personal benefits and privacy risks, we theorize that users hold social considerations (i.e., social benefits and risks) that underlie their acceptance decisions. To test our propositions, we chose the context of COVID-19 contact tracing apps and conducted a qualitative pre-study and longitudinal quantitative main study with 589 participants from Germany and Switzerland. Our findings confirm the prominence of individual privacy calculus in explaining intention to use and actual behavior. While privacy risks are a significant determinant of intention to use, social risks (operationalized as fear of mass surveillance) have a notably stronger impact. Our mediation analysis suggests that social risks represent the underlying mechanism behind the observed negative link between individual privacy risks and contact tracing apps' acceptance. Furthermore, we find a substantial intention–behavior gap. KW - digital contact tracing KW - privacy calculus KW - longitudinal study KW - privacy risks KW - surveillance KW - intention-behavior gap Y1 - 2022 U6 - https://doi.org/10.1016/j.ijinfomgt.2022.102473 SN - 0268-4012 SN - 1873-4707 VL - 64 SP - 1 EP - 16 PB - Elsevier CY - Kidlington ER - TY - JOUR A1 - Grum, Marcus A1 - Hiessl, Werner A1 - Maresch, Karl A1 - Gronau, Norbert T1 - Design of a neuronal training modeling language BT - exemplified with the AI-based dynamic GUI adaption JF - AIS-Transactions on enterprise systems N2 - As the complexity of learning task requirements, computer infrastruc- tures and knowledge acquisition for artificial neuronal networks (ANN) is in- creasing, it is challenging to talk about ANN without creating misunderstandings. An efficient, transparent and failure-free design of learning tasks by models is not supported by any tool at all. For this purpose, particular the consideration of data, information and knowledge on the base of an integration with knowledge- intensive business process models and a process-oriented knowledge manage- ment are attractive. With the aim of making the design of learning tasks express- ible by models, this paper proposes a graphical modeling language called Neu- ronal Training Modeling Language (NTML), which allows the repetitive use of learning designs. An example ANN project of AI-based dynamic GUI adaptation exemplifies its use as a first demonstration. KW - AI and business informatics KW - development of AI-based systems KW - AI-based decision support system KW - cooperative AI (human-in-the-loop) KW - process-oriented knowledge acquisition KW - modeling language Y1 - 2021 UR - https://www.aes-journal.com/index.php/ais-tes/article/view/20/18 U6 - https://doi.org/10.30844/aistes.v5i1.20 SN - 1867-7134 VL - 5 IS - 1 PB - GITO-Publ., Verl. für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Vladova, Gergana A1 - Gronau, Norbert T1 - KI-basierte Assistenzsysteme in betrieblichen Lernprozessen JF - Industrie 4.0 Management : Gegenwart und Zukunft industrieller Geschäftsprozesse N2 - Assistenzsysteme finden im Kontext der digitalen Transformation immer mehr Einsatz. Sie können Beschäftigte in industriellen Produktionsprozessen sowohl in der Anlern- als auch in der aktiven Arbeitsphase unterstützen. Kompetenzen können so arbeitsplatz- und prozessnah sowie bedarfsorientiert aufgebaut werden. In diesem Beitrag wird der aktuelle Forschungsstand zu den Einsatzmöglichkeiten dieser Assistenzsysteme diskutiert und mit Beispielen illustriert. Es werden unter anderem auch Herausforderungen für den Einsatz aufgezeigt. Am Ende des Beitrags werden Potenziale für die zukünftige Nutzung von AS in industriellen Lernprozessen und für die Forschung identifiziert. KW - KI KW - kognitive Assistenzsysteme KW - betriebliche Lernprozesse KW - Weiterbildung Y1 - 2022 U6 - https://doi.org/10.30844/I40M_22-2_11-14 SN - 2364-9216 SN - 2364-9208 VL - 38 IS - 2 SP - 11 EP - 14 PB - GITO mbH Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Vladova, Gergana A1 - Ullrich, André A1 - Sloane, Mona A1 - Renz, André A1 - Tsui, Eric T1 - Editorial: new teaching and learning worlds BT - potentials and limitations of digitalization for innovative and sustainable research and practice in education and training JF - Frontiers in education KW - creativity KW - design thinking KW - digital education KW - 21st century skills KW - open education KW - virtual education Y1 - 2023 U6 - https://doi.org/10.3389/feduc.2023.1175498 SN - 2504-284X VL - 8 SP - 1 EP - 3 PB - Frontiers Media CY - Lausanne ER - TY - JOUR A1 - Cromwell, Johnathan R. A1 - Haase, Jennifer A1 - Vladova, Gergana T1 - The creative thinking profile BT - predicting intrinsic motivation based on preferences for different creative thinking styles JF - Personality and individual differences N2 - Intrinsic motivation is widely considered essential to creativity because it facilitates more divergent thinking during problem solving. However, we argue that intrinsic motivation has been theorized too heavily as a unitary construct, overlooking various internal factors of a task that can shape the baseline level of intrinsic motivation people have for working on the task. Drawing on theories of cognitive styles, we develop a new scale that measures individual preferences for three different creative thinking styles that we call divergent thinking, bricoleurgent thinking, and emergent thinking. Through a multi-study approach consisting of exploratory factor analysis, confirmatory factor analysis, and convergent validity, we provide psychometric evidence showing that people can have distinct preferences for each cognitive process when generating ideas. Furthermore, when validating this scale through an experiment, we find that each style becomes more dominant in predicting overall enjoyment, engagement, and creativity based on different underlying structures of a task. Therefore, this paper makes both theoretical and empirical contributions to literature by unpacking intrinsic motivation, showing how the alignment between different creative thinking styles and task can be essential to predicting intrinsic motivation, thus reversing the direction of causality between the motivational and cognitive components of creativity typically assumed in literature. Y1 - 2023 U6 - https://doi.org/10.1016/j.paid.2023.112205 SN - 0191-8869 SN - 1873-3549 VL - 208 PB - Elsevier Science CY - Amsterdam ER - TY - JOUR A1 - Mahlkow, Hendrik A1 - Petersen, Thieß A1 - Wanner, Joschka T1 - Folgen eines höheren CO2-Preises in der EU BT - wer gewinnt, wer verliert? JF - Wirtschaftsdienst N2 - Damit die EU ihre ambitionierten Klimaschutzziele erreichen kann, werden die Preise für Treibhausgasemissionen in den nächsten Jahren spürbar steigen. Das hat ökonomische Auswirkungen für die EU-Mitgliedsländer, aber auch den Rest der Welt. Einzelne Sektoren und auch Volkswirtschaften werden davon unterschiedlich stark getroffen. N2 - If the EU is to achieve its ambitious climate protection targets, prices for greenhouse gas emissions will rise noticeably in the next few years. This has economic implications not only for the EU member countries, but also for the rest of the world. This article presents the results of simulations covering 141 countries/regions and 65 economic sectors. The economic impact of the EU increasing its carbon price by $50 is calculated. In addition to the effects on real GDP and sectoral production, the consequences for the volume of emissions are also calculated. The carbon price increase is found to effectively bring down emissions, though with non-negligible leakage effects and at very heterogenous costs, both across countries and across sectors. Y1 - 2021 U6 - https://doi.org/10.1007/s10273-021-3048-5 SN - 0043-6275 SN - 1613-978X VL - 101 IS - 11 SP - 870 EP - 877 PB - ZBW CY - Hamburg ER - TY - JOUR A1 - Crozet, Matthieu A1 - Hinz, Julian A1 - Stammann, Amrei A1 - Wanner, Joschka T1 - Worth the pain? BT - firms’ exporting behaviour to countries under sanctions JF - European economic review N2 - How do exporting firms react to sanctions? Specifically, which firms are willing — or capable — to serve the market of a sanctioned country? We investigate this question for four sanctions episodes using monthly data on the universe of French exporting firms. We draw on recent econometric advances in the estimation of dynamic fixed effects binary choice models. We find that the introduction of new sanctions in Iran and Russia significantly lowered firm-level probabilities of serving these sanctioned markets, while the (temporary) lifting of the U.S. sanctions on Cuba and the removal of sanctions against Myanmar had no or only small trade-inducing effects, respectively. Additionally, the impact of sanctions is very heterogeneous along firm dimensions and by case particularities. Firms that depend more on trade finance instruments are more strongly affected, while prior experience in the sanctioned country considerably softens the blow of sanctions, and firms can be partly immune to the sanctions effect if they are specialized in serving “crisis countries”. Finally, we find suggestive evidence for sanctions avoidance by exporting indirectly via neighboring countries. KW - sanctions KW - trade KW - foreign policy KW - extensive margin KW - firm behaviour Y1 - 2021 U6 - https://doi.org/10.1016/j.euroecorev.2021.103683 SN - 0014-2921 SN - 1873-572X VL - 134 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Wotschack, Philip A1 - Vladova, Gergana A1 - de Paiva Lareiro, Patricia A1 - Thim, Christof T1 - Learning via assistance systems in industrial manufacturing BT - an experimental study in an Industry 4.0 environment JF - Journal of workplace learning N2 - Purpose The purpose of this paper is to investigate how learning solely via an assistance system influences work performance compared with learning with a combination of an assistance system and additional training. While the training literature has widely emphasised the positive role of on-the-job training, particularly for groups that are often underrepresented in formalised learning situations, organisational studies have stressed the risks that emerge when holistic process knowledge is lacking and how this negatively affects work performance. This study aims at testing these negative effects within an experimental design. Design/methodology/approach This paper uses a laboratory experimental design to investigate how assistance-system-guided learning influences the individuals’ work performance and work satisfaction compared with assistance-system-guided learning combined with theoretical learning of holistic process knowledge. Subjects were divided into two groups and assigned to two different settings. In the first setting, the participants used the assistance systems as an orientation and support tool right at the beginning and learned the production steps exclusively in this way. In the second setting, subjects received an additional 10-min introduction (treatment) at the beginning of the experiment, including detailed information regarding the entire work process. Findings This study provides evidence that learners provided with prior process knowledge achieve a better understanding of the work process leading to higher levels of productivity, quality and work satisfaction. At the same time, the authors found evidence for differences among workers’ ability to process and apply this additional information. Subjects with lower productivity levels faced more difficulties processing and applying additional process information. Research limitations/implications Methodologically, this study goes beyond existing research on assistance systems by using a laboratory experimental design. Though the external validity of this method is limited by the artificial setting, it is a solid way of studying the impact of different usages of digital assistance systems in terms of training. Further research is required, however, including laboratory experiments with larger case numbers, company-level case studies and analyses of survey data, to further confirm the external validity of the findings of this study for the workplace. Practical implications This study provides some first evidence that holistic process knowledge, even in low-skill tasks, has an added value for the production process. This study contributes to firms' training policies by exploring new, digitalised ways of guided on-the-job training and demonstrates possible training benefits for people with lower levels of (initial) abilities and motivation. Social implications This study indicates the advantage for companies and societies to invest in additional skills and training and points at the limitations of assistance systems. This paper also contributes to training policies by exploring new, digitalised ways of guided on-the-job training and demonstrates possible training benefits for people with lower levels of (initial) abilities and motivation. Originality/value This study extends existing research on digital assistance systems by investigating their role in job-related-training. This paper contributes to labour sociology and organisational research by confirming the importance of holistic process knowledge as opposed to a solely task-oriented digital introduction. KW - information technology KW - training KW - knowledge KW - workplace learning KW - new technology Y1 - 2023 U6 - https://doi.org/10.1108/JWL-09-2022-0119 SN - 1366-5626 SN - 1758-7859 VL - 35 IS - 9 SP - 235 EP - 258 PB - Emerald CY - Bradford ER - TY - JOUR A1 - Meier, Adrian A1 - Krause, Hannes-Vincent T1 - Does passive social media use harm well-being? BT - an adversarial review JF - Journal of media psychology N2 - Research into the effects of social media on well-being often distinguishes “active” and “passive” use, with passive use supposedly more harmful to well-being (i.e., the passive use hypothesis). Recently, several studies and reviews have begun to question this hypothesis and its conceptual basis, the active/passive dichotomy. As this dichotomy has become a staple of social media research but evidence challenging its validity is mounting, a comprehensive debate on its pros, cons, and potential future is needed. This adversarial review brings together two voices – one more supportive, and the other more critical – toward the active/passive model. In constructive dialogue, we summarize and contrast our two opposing positions: The first position argues that the active/passive dichotomy is a useful framework because it adequately describes how and why passive use is (more) harmful for well-being. The second position challenges the validity of the dichotomy and the passive use hypothesis specifically. Arguments are presented alongside (a) the empirical basis, (b) conceptualization, and (c) operationalization of active and passive use, with particular focus on the passive use hypothesis. Rather than offering a conciliatory summary of the status quo, the goal of this review is to carve out key points of friction in the literature on the effects of social media through fruitful debate. We summarize our main agreements and unresolved disagreements on the merits and shortcomings of the active/passive dichotomy. In doing so, this review paves the way for researchers to decide whether and how they want to continue applying this lens in their future work. KW - social media KW - active/passive dichotomy KW - well-being KW - adversarial review Y1 - 2022 U6 - https://doi.org/10.1027/1864-1105/a000358 SN - 1864-1105 SN - 2151-2388 VL - 35 IS - 3 SP - 169 EP - 180 PB - Hogrefe CY - Göttingen ER - TY - JOUR A1 - Monod, Emmanuel A1 - Köster, Antonia A1 - Joyce, Elisabeth A1 - Khalil, Sabine A1 - Korotkova, Nataliia T1 - Digital transformation consulting BT - toward a human-technology performance model digital transformat JF - Academy of management proceedings N2 - As the focus on digital transformation and its unexplored opportunities is prospering, consulting firms have also turned their attention to it. Despite this increased attention, digital transformation project failure rate remains high, thereby reaffirming the “IT productivity paradox” or “AI productivity paradox. The purpose of this paper is to holistically scrutinize the current approach of digital transformation consulting. A deductive qualitative study draws upon the Human Technology Performance model to elucidate papers on digital transformation published by four major management consulting firms in 2014-2019. Whereas the focus on customer-centricity and some measures of corporate performance is prominent in the consulting approaches, the study results have revealed several “blind spots” that are still either neglected or poorly covered. Three main blind spots are particularly prominent from the analysis. First of all, consulting firms often apply a “one size fits all” approach, thereby neglecting contextual factors, such as age, size, or industry. Secondly, they neglect process level in the return on investment of IT. Thirdly, the suitability of IS development methods remains poorly considered. Hence, the paper argues that, while consulting firms purport to support digital transformation exigences and efforts, they, in fact, adhere to traditional approaches to business consulting. Y1 - 2021 U6 - https://doi.org/10.5465/AMBPP.2021.12737abstract SN - 0065-0668 IS - 1 PB - Academy of Management CY - Briarcliff Manor ER - TY - JOUR A1 - Bender, Benedict A1 - Körppen, Tim T1 - Data Warehouse, Data Lake oder Data Platform BT - eine Übersicht analyseorientierter Datenhaltungslösungen JF - ERP-Management : Auswahl, Einführung und Betrieb von ERP-Systemen N2 - Die Digitalisierung des deutschen Mittelstandes schreitet weiterhin schleppend voran. So verfügt zwar ein wachsender Teil dieser Unternehmen über vereinzelte Informations- und Kommunikationssysteme, die zielführende Vernetzung und Integration dieser Systeme stellt jedoch weiterhin eine große Aufgabe dar [1]. Besonders vor dem Hintergrund wachsender Bedürfnisse für Informationen und Transparenz sehen sich Unternehmen zunehmend mit der analyseorientierten Nutzbarmachung der Unternehmensdaten konfrontiert [2]. Y1 - 2021 UR - https://www.wiso-net.de/document/ERP__ffa066cd51fc1133cb63f47337a74ecee09b97a2 SN - 1860-6725 VL - 17 IS - 6 SP - 34 EP - 37 PB - GITO mbH Verlag CY - Berlin ER - TY - JOUR A1 - Ullrich, André A1 - Teichmann, Malte A1 - Gronau, Norbert T1 - Fast trainable capabilities in software engineering-skill development in learning factories JF - Ji suan ji jiao yu = Computer Education / Qing hua da xue N2 - The increasing demand for software engineers cannot completely be fulfilled by university education and conventional training approaches due to limited capacities. Accordingly, an alternative approach is necessary where potential software engineers are being educated in software engineering skills using new methods. We suggest micro tasks combined with theoretical lessons to overcome existing skill deficits and acquire fast trainable capabilities. This paper addresses the gap between demand and supply of software engineers by introducing an actionoriented and scenario-based didactical approach, which enables non-computer scientists to code. Therein, the learning content is provided in small tasks and embedded in learning factory scenarios. Therefore, different requirements for software engineers from the market side and from an academic viewpoint are analyzed and synthesized into an integrated, yet condensed skills catalogue. This enables the development of training and education units that focus on the most important skills demanded on the market. To achieve this objective, individual learning scenarios are developed. Of course, proper basic skills in coding cannot be learned over night but software programming is also no sorcery. KW - learning factory KW - programming skills KW - software engineering KW - training Y1 - 2021 U6 - https://doi.org/10.16512/j.cnki.jsjjy.2020.12.002 SN - 1672-5913 IS - 12 SP - 2 EP - 10 PB - [Verlag nicht ermittelbar] CY - Bei jing shi ER - TY - JOUR A1 - Rojahn, Marcel T1 - Professionelle Personalzeiterfassung JF - Factory Innovation : agil und smart mit Industrie 4.0 N2 - Der Einsatz digitaler Personalzeiterfassungssysteme bietet Unternehmen zahlreiche Vorteile, z. B. effizientere Lohn- und Gehaltsabrechnungen, mehr Transparenz und Übersicht über die Arbeitszeiten der Mitarbeiter sowie flexiblere Erfassungsmöglichkeiten. In der Testreihe werden neun Lösungen auf Funktionen, Benutzerfreundlichkeit, Kosten, Zuverlässigkeit, Kompatibilität, Implementierung und Barrierefreiheit getestet. Erfahren Sie, welche Lösungen am besten abschneiden und ob eine davon für Ihr Unternehmen geeignet ist. KW - Industrie 4.0 KW - Personalzeiterfassung KW - Produktion KW - Resilienz KW - Digitalisierung Y1 - 2023 UR - https://factory-innovation.de/produkttests/professionelle-personalzeiterfassung/ SN - 2749-7593 SN - 2749-7607 VL - 4 IS - 2 SP - 74 EP - 74 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Lass, Sander A1 - Jonas-Kops, Jörg E. T1 - Assisted Reality - mehr als nur das Smart Glass JF - Fabriksoftware : die digitale Fabrik realisieren N2 - Der nutzbringenden Einsatz einer Datenbrille besteht nicht nur aus der Brille selbst. Die potenzielle ressourcenschonende Assistenz bei der Abarbeitung von komplexen Workflows bedarf eine ausreichende Integration in die Anwendungssystemlandschaft. Implikation sind demnach zwei Hauptelemente: die Brille selbst und die Integrationssoftware. Beide Komponenten sind in geeigneter Form auszulegen und auf die intendierten Anwendungsfälle zu konfigurieren. Dieser Beitrag fasst die Erfahrungen aus zahlreichen Projekten zusammen und liefert einen Überblick über die Herausforderungen bei AR-Einführungen. Y1 - 2021 UR - https://www.wiso-net.de/document/PPS__4ae320609d0d4479d1887da5f48ea6c91f3b9041 SN - 2569-7692 VL - 26 IS - 2 SP - 27 EP - 29 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Lass, Sander T1 - Mobile Assistenzsysteme erleichtern komplexe Workflows JF - Factory Innovation : agil und smart mit Industrie 4.0 N2 - Der nutzbringende Einsatz einer Datenbrille besteht nicht nur aus der Brille selbst. Die potenzielle ressourcenschonende Assistenz bei der Abarbeitung von komplexen Workflows bedarf einer ausreichenden Integration in die Anwendungssystemlandschaft. Dafür sind Brille und Integrationssoftware in geeigneter Form auszulegen und auf die intendierten Anwendungsfälle zu konfigurieren. Y1 - 2022 SN - 2749-7593 SN - 2749-7607 IS - 6 SP - 20 EP - 25 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Lass, Sander T1 - Augmented Reality in der Fabrik JF - Fabriksoftware : die digitale Fabrik realisieren N2 - Im Zentrum Industrie 4.0 Potsdam (ZIP 4.0) kann diese Frage individuell und ohne großen Aufwand beantwortet werden. Mehr noch, mit Hilfe der hybriden Simulationsumgebung ist die Interaktion mit dem AR-Gerät durch den Akteur innerhalb von Fertigungsprozessen möglich. So kann nicht nur der Nutzen demonstriert, sondern auch durch den tatsächlichen Einsatz innerhalb der realitätsnahen Prozessabbildung die Akzeptanz für die spätere Nutzung geschaffen werden. Y1 - 2020 U6 - https://doi.org/10.30844/FS20-4_32-33 SN - 2569-7692 VL - 25 IS - 4 SP - 32 EP - 33 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Lass, Sander T1 - ControlCenter 4.0 BT - erleichterte Inbetriebnahme und Steuerung der Simulationsumgebung JF - Fabriksoftware : die digitale Fabrik realisieren Y1 - 2021 SN - 2569-7692 VL - 26 IS - 2 SP - 30 EP - 31 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Lass, Sander A1 - Körppen, Tim T1 - Dezentrale Taktsteuerung in der Montage BT - mit der I4.0-Box aufwandsarm zur robusten Steuerung von Montagelinien JF - Fabriksoftware : die digitale Fabrik realisieren N2 - In der Theorie bieten dezentrale Steuerungsansätze im Produktionskontext einige Vorteile gegenüber monolithischen Zentralsystemen, die sämtliche Funktionen in einer oder wenigen Instanzen vereinen. Allerdings bedarf die praktischen Umsetzung der Anpassung des allgemeinen Konzepts der Dezentralität an die individuellen und spezifischen Anwendungsfälle insbesondere hinsichtlich ihres sinnvollen Umfangs. Ein Anwendungsfall ist die Montage von variantenreichen Produkten. Der vorliegende Beitrag zeigt, wie mittels der geeigneten Kombination von zentralen und dezentralen Ansätzen eine bessere Planbarkeit und Steigerung des Durchsatzes erreicht werden kann. Mit einer flexiblen Taktsteuerung der Arbeitsstationen und geeigneter Assistenz am Montagearbeitsplatz kann die bisherige werkstatt-orientierte Organisation zu einer serienähnlichen Fertigung transformiert werden. Dies geschieht unter Einsatz einer mehrschichtigen Infrastruktur, die den Industrie 4.0-Paradigmen der dezentralen Informationsverarbeitung durch autonome vernetzte Systeme folgt. KW - Individualisierte Serialisierung KW - Dezentrale Liniensteuerung KW - Fertigungsumstrukturierung KW - KI-basierte Produktionsplanung KW - Industrie 4.0-Box KW - Edge-Gateway Y1 - 2020 U6 - https://doi.org/10.30844/FS20-2_27-30 SN - 2569-7692 VL - 25 IS - 2 SP - 27 EP - 30 PB - GITO mbH - Verlag für Industrielle Informationstechnik und Organisation CY - Berlin ER - TY - JOUR A1 - Körppen, Tim A1 - Ullrich, André A1 - Bertheau, Clementine T1 - Durchblick statt Bauchgefühl – Transformation zur Data-Driven Organization JF - Wirtschaftsinformatik & Management N2 - Um in der digitalisierten Wirtschaft mitzuspielen, müssen Unternehmen, Markt und insbesondere Kunden detailliert verstanden werden. Neben den „Big Playern“ aus dem Silicon Valley sieht der deutsche Mittelstand, der zu großen Teilen noch auf gewachsenen IT-Infrastrukturen und Prozessen agiert, oft alt aus. Um in den nächsten Jahren nicht gänzlich abgehängt zu werden, ist ein Umbruch notwendig. Sowohl Leistungserstellungsprozesse als auch Leistungsangebot müssen transparent und datenbasiert ausgerichtet werden. Nur so können Geschäftsvorfälle, das Marktgeschehen sowie Handeln der Akteure integrativ bewertet und fundierte Entscheidungen getroffen werden. In diesem Beitrag wird das Konzept der Data-Driven Organization vorgestellt und aufgezeigt, wie Unternehmen den eigenen Analyticsreifegrad ermitteln und in einem iterativen Transformationsprozess steigern können. Y1 - 2021 U6 - https://doi.org/10.1365/s35764-021-00370-7 SN - 1867-5905 VL - 13 IS - 6 SP - 452 EP - 459 PB - Springer Gabler CY - Wiesbaden ER - TY - JOUR A1 - Körppen, Tim A1 - Thim, Christof T1 - Visualisierung des digitalen Zwillings mit AR JF - Fabriksoftware : die digitale Fabrik realisieren N2 - Für die Transformation der industriellen Fertigung stellt die Integration der Realwelt und die parallele Abbildung in der Digitalwelt eine wichtige Anforderung dar. Hier greift das Konzept des digitalen Zwillings zur digitalen Repräsentation physischer Objekte. Zur Verbesserung der Mensch-Maschinen-Interaktion zwischen Fabrikpersonal, Anlagen sowie Werkstücken und Steigerung der Transparenz am Shopfloor, kann ein solcher digitaler Zwilling relevante Daten liefern. In diesem Beitrag wird ein Konzept zur Visualisierung des digitalen Zwillings mittels Augmented Reality vorgestellt und evaluiert. KW - Digitaler Zwilling KW - Mensch-Maschinen-Interaktion KW - Augmented Reality KW - Intelligente Fertigung Y1 - 2020 U6 - https://doi.org/10.30844/FS20-4_19-22 SN - 2569-7692 VL - 25 IS - 4 SP - 19 EP - 22 PB - GITO mbH CY - Berlin ER - TY - JOUR A1 - Ullrich, Andre A1 - Bertheau, Clementine A1 - Wiedmann, Miriam A1 - Sultanow, Eldar A1 - Körppen, Tim A1 - Bente, Stefan T1 - Roles, tasks and skills of the enterprise architect in the VUCA world JF - 2021 IEEE 25th International Enterprise Distributed Object Computing Conference Workshops : EDOCW 2021 : 25-29 October 2021, Gold Coast, Australia : proceedings N2 - For the last 20 years, enterprise architecture management (EAM) was primarily an instrument for harmonizing and consolidating IT landscapes and is lived as a transformation and governance discipline. It, however, is rather related to IT strategy than aligned to the actual corporate strategy and the work of the enterprise architect is characterized by tasks like prescribing, monitoring, documenting, and controlling. As digital transformation continues apace, companies are facing new challenges that lead to a volatile, uncertain, complex, and ambiguous (VUCA) world. To face these challenges, vision, understanding, clarity and agility allow to anticipative and implement necessary changes. This, of course, has implications for the role of the enterprise architect. S/he needs to start actively supporting innovation and taking more of an advisory role instead of just being driven by the current state of the enterprise architecture. This paper investigates the role of the enterprise architect in the VUCA world. Based on current literature and expert interviews, a survey was conducted among consultants who work as (or with) enterprise architects. Survey results include the evaluation of statements on current tasks of enterprise architects, their influence on projects and companies as well as future requirements on the roles of the enterprise architect. The results from the survey were synthesized with the findings from literature to derive the roles, tasks and skills of enterprise architect in the VUCA world. KW - enterprise architecture management KW - skills KW - roles KW - enterprise architect KW - VUCA Y1 - 2021 SN - 978-1-6654-4488-0 U6 - https://doi.org/10.1109/EDOCW52865.2021.00057 SP - 261 EP - 270 PB - IEEE CY - Piscataway ER - TY - JOUR A1 - Monod, Emmanuel A1 - Lissillour, Raphael A1 - Köster, Antonia A1 - Jiayin, Qi T1 - Does AI control or support? BT - power shifts after AI system implementation in customer relationship management JF - Journal of decision systems N2 - Many companies are currently investing in artificial intelligence (AI) because of its potential to increase customer satisfaction or financial performance. However, the success rates in implementing AI systems are low, partly due to technology-centric approaches that neglect work practices. This study draws on Bourdieu’s theory of practice to highlight the potential power shift related to AI in customer relationship management, based on the concepts field, capital, and habitus. Two longitudinal case studies were conducted to understand the power shift related to AI implementation. These two AI systems were designed with the objective to support employees. However, subsequently, their implementation changed the balance of power with a significant shift towards more management control, resulting in a devaluation of employees’ work practices. The paper discusses implications for theory and practice in terms of the discrepancies and power shifts following the introduction of AI systems to support customer relationship management. KW - artificial intelligence KW - customer relationship management KW - theory of practice KW - field of power KW - social capital KW - economic capital KW - cultural capital KW - symbolic capital KW - habitus Y1 - 2022 U6 - https://doi.org/10.1080/12460125.2022.2066051 SN - 1246-0125 SN - 2116-7052 VL - 32 IS - 3 SP - 542 EP - 565 PB - Taylor & Francis CY - Abingdon ER - TY - JOUR A1 - Adam, Jan P. A1 - Hahn, Michelle A1 - Hölscher, Ines A1 - Höschel, Heike A1 - Janzen, Stella A1 - Kögel, Lukas T1 - Automatisierung von Routinetätigkeiten im öffentlichen Dienst JF - Verwaltung & Management N2 - Auf Basis einer Umfrage unter 300 Beschäftigten im öffentlichen Dienst untersucht dieser Beitrag, welche möglichen Auswirkungen die Digitale Transformation auf das Tätigkeitsprofil von Mitarbeiterinnen und Mitarbeitern im öffentlichen Sektor haben kann. Zum einen finden sich erste Hinweise auf signifikante Effizienzpotenziale durch Automatisierung im öffentlichen Sektor. Zum anderen wird deutlich, dass die Mitarbeiterinnen und Mitarbeiter dieser Entwicklung mehrheitlich positiv gegenüberstehen und sie aktiv an der Verbesserung von Dienstleistungen mitwirken wollen. Aus diesen Erkenntnissen können zahlreiche Handlungsimplikationen für Veränderungsprojekte in der Praxis abgeleitet werden. Gleichzeitig ruft dieser Beitrag dazu auf, die Folgen der Digitalen Transformation für Mitarbeiterinnen und Mitarbeiter noch besser zu erforschen. Y1 - 2021 U6 - https://doi.org/10.5771/0947-9856-2021-1-39 SN - 0947-9856 SN - 2942-352X VL - 27 IS - 1 SP - 39 EP - 48 PB - Nomos CY - Baden-Baden ER - TY - JOUR A1 - Caliendo, Marco A1 - Tübbicke, Stefan T1 - Design and effectiveness of start-up subsidies BT - evidence from a policy reform in Germany JF - Economic analysis and policy N2 - While a growing body of literature finds positive impacts of Start-Up Subsidies (SUS) on labor market outcomes of participants, little is known about how the design of these programs shapes their effectiveness and hence how to improve policy. As experimental variation in program design is unavailable, we exploit the 2011 reform of the current German SUS program for the unemployed which strengthened caseworkers' discretionary power, increased entry requirements and reduced monetary support. We estimate the impact of the reform on the program's effectiveness using samples of participants and non-participants from before and after the reform. To control for time-constant unobserved heterogeneity as well as differential selection patterns based on observable characteristics over time, we combine Difference-in-Differences with inverse probability weighting using covariate balancing propensity scores. Holding participants' observed characteristics as well as macroeconomic conditions constant, the results suggest that the reform was successful in raising employment effects on average. As these findings may be contaminated by changes in selection patterns based on unobserved characteristics, we assess our results using simulation-based sensitivity analyses and find that our estimates are highly robust to changes in unobserved characteristics. Hence, the reform most likely had a positive impact on the effectiveness of the program, suggesting that increasing entry requirements and reducing support increased the program's impacts while reducing the cost per participant. (C) 2021 Economic Society of Australia, Queensland. Published by Elsevier B.V. All rights reserved. KW - start-up subsidies KW - institutions KW - policy reform KW - difference-in-differences Y1 - 2021 U6 - https://doi.org/10.1016/j.eap.2021.02.015 SN - 0313-5926 VL - 70 SP - 333 EP - 340 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Hofeditz, Lennart A1 - Mirbabaie, Milad A1 - Ortmann, Mara T1 - Ethical challenges for human–agent interaction in virtual collaboration at work JF - International journal of human computer interaction N2 - In virtual collaboration at the workplace, a growing number of teams apply supportive conversational agents (CAs). They take on different work-related tasks for teams and single users such as scheduling meetings or stimulating creativity. Previous research merely focused on these positive aspects of introducing CAs at the workplace, omitting ethical challenges faced by teams using these often artificial intelligence (AI)-enabled technologies. Thus, on the one hand, CAs can present themselves as benevolent teammates, but on the other hand, they can collect user data, reduce worker autonomy, or foster social isolation by their service. In this work, we conducted 15 expert interviews with senior researchers from the fields of ethics, collaboration, and computer science in order to derive ethical guidelines for introducing CAs in virtual team collaboration. We derived 14 guidelines and seven research questions to pave the way for future research on the dark sides of human–agent interaction in organizations. KW - conversational agents KW - human–computer interaction KW - virtual collaboration KW - ethics KW - virtual teams KW - trust Y1 - 2023 U6 - https://doi.org/10.1080/10447318.2023.2279400 SN - 1044-7318 SN - 1532-7590 PB - Taylor & Francis CY - New York, NY ER - TY - JOUR A1 - große Deters, Fenne A1 - Meier, Tabea A1 - Milek, Anne A1 - Horn, Andrea B. T1 - Self-focused and other-focused health concerns as predictors of the uptake of corona contact tracing apps BT - Empirical Study JF - Journal of medical internet research N2 - Background: Corona contact tracing apps are a novel and promising measure to reduce the spread of COVID-19. They can help to balance the need to maintain normal life and economic activities as much as possible while still avoiding exponentially growing case numbers. However, a majority of citizens need to be willing to install such an app for it to be effective. Hence, knowledge about drivers for app uptake is crucial. Objective: This study aimed to add to our understanding of underlying psychological factors motivating app uptake. More specifically, we investigated the role of concern for one's own health and concern to unknowingly infect others. Methods: A two-wave survey with 346 German-speaking participants from Switzerland and Germany was conducted. We measured the uptake of two decentralized contact tracing apps officially launched by governments (Corona-Warn-App, Germany; SwissCovid, Switzerland), as well as concerns regarding COVID-19 and control variables. Results: Controlling for demographic variables and general attitudes toward the government and the pandemic, logistic regression analysis showed a significant effect of self-focused concerns (odds ratio [OR] 1.64, P=.002). Meanwhile, concern of unknowingly infecting others did not contribute significantly to the prediction of app uptake over and above concern for one's own health (OR 1.01, P=.92). Longitudinal analyses replicated this pattern and showed no support for the possibility that app uptake provokes changes in levels of concern. Testing for a curvilinear relationship, there was no evidence that "too much" concern leads to defensive reactions and reduces app uptake. Conclusions: As one of the first studies to assess the installation of already launched corona tracing apps, this study extends our knowledge of the motivational landscape of app uptake. Based on this, practical implications for communication strategies and app design are discussed. KW - COVID-19 KW - corona contact tracing app KW - digital proximity tracing KW - preventive behavior KW - health concern KW - prosocial motivation KW - public health KW - risk perception KW - eHealth KW - Corona-Warn-App KW - SwissCovid KW - contact tracing app KW - contact tracing Y1 - 2021 U6 - https://doi.org/10.2196/29268 SN - 1438-8871 VL - 23 IS - 8 PB - Centre of Global eHealth Innovation CY - Toronto ER - TY - JOUR A1 - große Deters, Fenne A1 - Schoedel, Ramona T1 - Keep on scrolling? BT - using intensive longitudinal smartphone sensing data to assess how everyday smartphone usage behaviors are related to well-being JF - Computers in human behavior N2 - Smartphones are an integral part of daily life for many people worldwide. However, concerns have been raised that long usage times and the fragmentation of daily life through smartphone usage are detrimental to well-being. This preregistered study assesses (1) whether differences in smartphone usage behaviors between individuals predict differences in a variety of well-being measures (between-person effects) and (2) whether differences in smartphone usage behaviors between situations predict whether an individual is feeling better or worse (within-person effects). In addition to total usage time, several indicators capturing the fragmentation of usage/nonusage time were developed. The study combines objectively measured smartphone usage with self-reports of well-being in surveys (N = 236) and an experience sampling period (N = 378, n = 5775 datapoints). To ensure the robustness of the results, we replicated our analyses in a second measurement period (surveys: N = 305; experience sampling: N = 534, n = 7287 datapoints) and considered the pattern of effects across different operational definitions and constructs. Results show that individuals who use their smartphone more report slightly lower well-being (between-person effect) but no evidence for within-person effects of total usage time emerged. With respect to fragmentation, we found no robust association with well-being. Y1 - 2023 U6 - https://doi.org/10.1016/j.chb.2023.107977 SN - 0747-5632 SN - 1873-7692 VL - 150 PB - Elsevier Science CY - Amsterdam ER - TY - JOUR A1 - Beverungen, Daniel A1 - Hess, Thomas A1 - Köster, Antonia A1 - Lehrer, Christiane T1 - From private digital platforms to public data spaces BT - implications for the digital transformation JF - Electronic markets N2 - Technological developments such as Cloud Computing, the Internet of Things, Big Data and Artificial Intelligence continue to drive the digital transformation of business and society. With the advent of platform-based ecosystems and their potential to address complex challenges, there is a trend towards greater interconnectedness between different stakeholders to co-create services based on the provision and use of data. While previous research on digital transformation mainly focused on digital transformation within organizations, it is of growing importance to understand the implications for digital transformation on different layers (e.g., interorganizational cooperation and platform ecosystems). In particular, the conceptualization and implications of public data spaces and related ecosystems provide promising research opportunities. This special issue contains five papers on the topic of digital transformation and, with the editorial, further contributes by providing an initial conceptualization of public data spaces' potential to foster innovative progress and digital transformation from a management perspective. KW - digital transformation KW - public data spaces KW - digital platforms KW - GAIA-X Y1 - 2022 U6 - https://doi.org/10.1007/s12525-022-00553-z SN - 1019-6781 SN - 1422-8890 VL - 32 IS - 2 SP - 493 EP - 501 PB - Springer CY - Berlin ER - TY - JOUR A1 - Gladkaya, Margarita A1 - große Deters, Fenne T1 - Capturing the self-others dichotomy of social media use BT - affordances-actualizations-outcomes model JF - Information & management : the international journal of information systems applications N2 - Focusing on the passive use of Instagram, we apply the affordance perspective to deeply explore its use and use-related outcomes. In the qualitative study, we uncover the affordances of focal social media features. Two distinct groups of affordances (self- and others-oriented) emerge. Following the grounded theory methodology, we develop the affordances-actualizations-outcomes model, explaining how immediate goals associated with features translate into outcomes. In the quantitative study, we test the model by applying structural equation modeling. Our findings confirm that actualizations of self- and others-oriented affordances are associated with distinct outcomes: social connectedness, positive affect, and overall satisfaction with Instagram experience. KW - Instagram KW - self-thers dichotomy KW - features KW - affordances KW - actualizations KW - outcomes Y1 - 2023 U6 - https://doi.org/10.1016/j.im.2023.103899 SN - 0378-7206 SN - 1872-7530 VL - 61 IS - 1 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Drathschmidt, Nicolas T1 - Ist digital immer besser? Wie Verwaltungsmitarbeitende mit unnötiger Bürokratie umgehen BT - ein Beitrag JF - AWV-Informationen Y1 - 2023 UR - https://www.awv-net.de/aktuelles/meldungen/ist-digital-immer-besser-wie-verwaltungsmitarbeitende-mit-unnoetiger-buerokratie-umgehen.html?changelang=1 SN - 0342-7927 VL - 6 IS - 1 PB - AWV – Arbeitsgemeinschaft für wirtschaftliche Verwaltung e.V. CY - Eschborn ER - TY - JOUR A1 - Drathschmidt, Nicolas T1 - Digital Era, digitale Transformation und Digital Red Tape BT - ein Debattenbeitrag zur Digitalisierungsforschung JF - Verwaltung & Management N2 - Mehr als 15 Jahre, nachdem eine neue digitale Post-NPM Ära ausgerufen wurde, fehlt es der Digitalisierungsforschung weiterhin an Tiefe. Während interne Prozesse und Verfahren oft unbeachtet blieben, lag der Fokus in der Vergangenheit auf der Untersuchung digitaler Dienstleistungen an der Schnittstelle zwischen Verwaltung und Bürger. Um Forschung in diesem Bereich zu konsolidieren, schlägt dieser Debattenbeitrag vor, klassische Ansätze für die Digitalisierungsforschung „fit“ zu machen. Anschließend sollten Effekte der Digitalisierung, insbesondere auf die Effizienz von Organisationen (auch negative Auswirkungen z.B. durch Digital Red Tape), innerhalb der Verwaltung analysiert werden. Dafür muss jedoch beantwortet werden, wie Digitalisierung gemessen und operationalisiert werden kann. Y1 - 2023 U6 - https://doi.org/10.5771/0947-9856-2023-4-188 SN - 0947-9856 SN - 2942-352X VL - 29 IS - 4 SP - 188 EP - 191 PB - Nomos CY - Baden-Baden ER - TY - JOUR A1 - Siegel, John A1 - Fischer, Caroline A1 - Drathschmidt, Nicolas A1 - Gelep, Adrian A1 - Kralinski, Thomas T1 - Verwaltung im Lockdown BT - Empirische Befunde aus Sicht der Beschäftigten JF - Verwaltung & Management N2 - Die Corona-Pandemie hat im Frühjahr 2020 auch die öffentliche Verwaltung gezwungen, die Arbeit zu einem großen Teil ins Homeoffice zu verlagern. Dieser Beitrag stellt die Ergebnisse einer Studie vor, die mittels qualitativer Interviews und einer Online-Befragung (N=1.189) Beschäftigte öffentlicher Organisationen zum Umgang mit der Krise und den Erfahrungen mit dem Homeoffice befragt hat. Y1 - 2020 U6 - https://doi.org/10.5771/0947-9856-2020-6-279 SN - 0947-9856 SN - 2942-352X VL - 26 IS - 6 SP - 279 EP - 287 PB - Nomos CY - Baden-Baden ER -