TY - CHAP A1 - Zimmermann, Andreas ED - Volpe, Valentina ED - Peters, Anne ED - Battini, Stefano T1 - Would the world be a better place if one were to adopt a European approach to state immunity? BT - Or, "Soll am Europäischen Wesen die Staatenimmunität genesen"? T2 - Remedies against immunity? N2 - This chapter argues not only that there is no European Sonderweg (or ‘special way’) when it comes to the law of state immunity but that there ought not to be one. Debates within The Hague Conference on Private International Law in the late 1990s and those leading to the adoption of the 2002 UN Convention on Jurisdictional Immunities of States, as well as the development of the EU Brussels Regulation on Jurisdiction and Enforcement, as amended in 2015, all demonstrate that state immunity was not meant to be limited by such treaties but ‘safeguarded’. Likewise, there is no proof that regional European customary law limits state immunity when it comes to ius cogens violations, as Italy and (partly) Greece are the only European states denying state immunity in such cases while the European Court of Human Rights has, time and again, upheld a broad concept of state immunity. It therefore seems unlikely that in the foreseeable future a specific European customary law norm on state immunity will develop, especially given the lack of participation in such practice by those states most concerned by the matter, including Germany. This chapter considers the possible legal implications of the jurisprudence of the Italian Constitutional Court for European military operations (if such operations went beyond peacekeeping). These implications would mainly depend on the question of attribution: if one where to assume that acts undertaken within the framework of military operations led by the EU were to be, at least also, attributable to the troop-contributing member states, the respective troop-contributing state would be entitled to enjoy state immunity exactly to the same degree as in any kind of unilateral military operations. Additionally, some possible perspectives beyond Sentenza 238/2014 are examined, in particular concerning the redress awarded by domestic courts ‘as long as’ neither the German nor the international system grant equivalent protection to the victims of serious violations of international humanitarian law committed during World War II. In the author’s opinion, strengthening the jurisdiction of international courts and tribunals, bringing interstate cases for damages before the International Court of Justice, as well as providing for claims commissions where individual compensation might be sought for violations of international humanitarian law would be more useful and appropriate mechanisms than denying state immunity. Y1 - 2021 SN - 978-3-662-62303-9 SN - 978-3-662-62304-6 U6 - https://doi.org/10.1007/978-3-662-62304-6_12 VL - 297 SP - 219 EP - 233 PB - Springer CY - Berlin ; Heidelberg ER - TY - CHAP A1 - Wiemann, Dirk T1 - Being Taught Something World-Sized BT - 'The Detainee's Tale as Told to Ali Smith and the Work of World Literature T2 - The Work of World Literature N2 - This paper reads ‘The Detainee’s Tale as told to Ali Smith’ (2016) as an exemplary demonstration of the work of world literature. Smith’s story articulates an ethics of reading that is grounded in the recipient’s openness to the singular, unpredictable, and unverifiable text of the other. More specifically, Smith’s account enables the very event that it painstakingly stages: the encounter with alterity and newness, which is both the theme of the narrative and the effect of the text on the reader. At the same time, however, the text urges to move from an ethics of literature understood as the responsible reception of the other by an individual reader to a more explicitly convivial and political ethics of commitment beyond the scene of reading. KW - Ali Smith KW - anagogy KW - ethics KW - Refugee Tales KW - singularity KW - world literature Y1 - 2021 SN - 978-3-96558-011-4 SN - 978-3-96558-012-1 SN - 978-3-96558-013-8 SN - 978-3-96558-022-0 U6 - https://doi.org/10.37050/ci-19_07 SN - 2627-728X SN - 2627-731X VL - 2021 SP - 149 EP - 172 PB - ICI Berlin Press CY - Berlin ER - TY - CHAP A1 - Vladova, Gergana A1 - Ullrich, André A1 - Bender, Benedict A1 - Gronau, Norbert ED - Reis, Arsénio ED - Barroso, João ED - Lopes, J. Bernardino ED - Mikropoulos, Tassos ED - Fan, Chih-Wen T1 - Yes, we can (?) BT - a critical review of the COVID-19 semester T2 - Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings N2 - The COVID-19 crisis has caused an extreme situation for higher education institutions around the world, where exclusively virtual teaching and learning has become obligatory rather than an additional supporting feature. This has created opportunities to explore the potential and limitations of virtual learning formats. This paper presents four theses on virtual classroom teaching and learning that are discussed critically. We use existing theoretical insights extended by empirical evidence from a survey of more than 850 students on acceptance, expectations, and attitudes regarding the positive and negative aspects of virtual teaching. The survey responses were gathered from students at different universities during the first completely digital semester (Spring-Summer 2020) in Germany. We discuss similarities and differences between the subjects being studied and highlight the advantages and disadvantages of virtual teaching and learning. Against the background of existing theory and the gathered data, we emphasize the importance of social interaction, the combination of different learning formats, and thus context-sensitive hybrid learning as the learning form of the future. KW - COVID-19 KW - higher education KW - virtual learning KW - digital learning KW - subject differences Y1 - 2021 SN - 978-3-030-73987-4 SN - 978-3-030-73988-1 U6 - https://doi.org/10.1007/978-3-030-73988-1_17 SP - 225 EP - 235 PB - Springer CY - Cham ER - TY - CHAP A1 - Thim, Christof A1 - Grum, Marcus A1 - Schüffler, Arnulf A1 - Roling, Wiebke A1 - Kluge, Annette A1 - Gronau, Norbert ED - Andersen, Ann-Louise ED - Andersen, Rasmus ED - Brunoe, Thomas Ditlev ED - Larsen, Maria Stoettrup Schioenning ED - Nielsen, Kjeld ED - Napoleone, Alessia ED - Kjeldgaard, Stefan T1 - A concept for a distributed Interchangeable knowledge base in CPPS T2 - Towards sustainable customization: cridging smart products and manufacturing systems N2 - As AI technology is increasingly used in production systems, different approaches have emerged from highly decentralized small-scale AI at the edge level to centralized, cloud-based services used for higher-order optimizations. Each direction has disadvantages ranging from the lack of computational power at the edge level to the reliance on stable network connections with the centralized approach. Thus, a hybrid approach with centralized and decentralized components that possess specific abilities and interact is preferred. However, the distribution of AI capabilities leads to problems in self-adapting learning systems, as knowledgebases can diverge when no central coordination is present. Edge components will specialize in distinctive patterns (overlearn), which hampers their adaptability for different cases. Therefore, this paper aims to present a concept for a distributed interchangeable knowledge base in CPPS. The approach is based on various AI components and concepts for each participating node. A service-oriented infrastructure allows a decentralized, loosely coupled architecture of the CPPS. By exchanging knowledge bases between nodes, the overall system should become more adaptive, as each node can “forget” their present specialization. KW - learning KW - distributed knowledge base KW - artificial intelligence KW - CPPS Y1 - 2021 SN - 978-3-030-90699-3 SN - 978-3-030-90702-0 SN - 978-3-030-90700-6 U6 - https://doi.org/10.1007/978-3-030-90700-6_35 SP - 314 EP - 321 PB - Springer CY - Cham ER - TY - CHAP A1 - Streck, Charlotte ED - Barnes, Richard ED - Long, Ronán T1 - From laggards to leaders T2 - Frontiers in international environmental law : doceans and climate challenges : essays in honour of David Freestone N2 - The 2015 Paris Agreement on climate change embraces the participation of non-state actors in a separate governance track – the ‘Non-state actor zone for global action’ (nazca) – that runs alongside the formal track of unfccc negotiations and the implementation of the Paris Agreement by State Parties through ‘nationally determined contributions’. unfccc Secretariat is entrusted with orchestrating non-state global and transnational initiatives, partnerships and networks. The involvement of non-state actors in the implementation of the Paris Agreement helps to address an action gap by countries that are unable or unwilling to implement ambitious ndcs. However, the increased prominence of initiatives driven by non-state actors also increases their direct and indirect influence on processes and rules which raises a number of questions with regards to the legitimacy of action and the democratic deficit of the global climate regime. Balancing legitimacy with effectiveness requires non-state initiatives to ensure transparent and inclusive governance, and accountability towards progress against their goals and pledges. Despite its encouragement towards private initiatives, the Paris Agreement creates surprisingly little regulatory space for non-state actors to gain hold. Neither are there measures that would link ndcs to nazca initiatives, nor are functional requirements such as transparency or reporting extended to non-state initiatives. While the Paris Agreement marks an important step towards harnessing private sector ability and ambition for climate action, more remains to be done to create a truly enabling framework for private action to strive and complement public efforts to address climate change. Y1 - 2021 SN - 978-90-04-37287-0 SN - 978-90-04-37288-7 U6 - https://doi.org/10.1163/9789004372887_004 SP - 75 EP - 105 PB - Brill Nijhoff CY - Leiden ER - TY - CHAP A1 - Sprinz, Detlef F. ED - Morin, Jean-Frédéric ED - Orsini, Amandine T1 - Effectiveness T2 - Essential concepts of global environmental governance Y1 - 2021 SN - 978-0-367-41869-4 SN - 978-0-367-41870-0 SN - 978-0-367-81668-1 U6 - https://doi.org/10.4324/9780367816681-34 SP - 80 EP - 83 PB - Routledge CY - Abingdon ET - Second edition ER - TY - CHAP A1 - Schmidt, Thorsten Ingo ED - Hoffman, István ED - Rozsnyai, Krisztina F. ED - Nagy, Marianna T1 - Urbanisation and local government – an introduction T2 - Urbanisation and local government(s) N2 - This introductory essay is structured as follows: First of all, several forms of urbanisation (I.) are introduced and the processes of urbanisation and dis-urbanisation (II.) are defined. Then four fields of law which are deeply affected by urbanisation are put into the focus. These are, local government law (III.), but also public building law (IV.), civil service law (V.) and public finance law (VI.). Afterwards the effects of the corona pandemic on these fields of law are contemplated, taking account of the process of urbanisation (VII.). Finally, the main results are summarised (VIII.). KW - urbanisation KW - de-urbanisation KW - municipal law KW - public finance law KW - building law COVID-19 pandemic Y1 - 2021 SN - 978-961-7124-06-4 U6 - https://doi.org/10.4335/2021.7 SP - 5 EP - 14 PB - Institute for Local Self-Government CY - Maribor ER - TY - CHAP A1 - Schmidt, Thorsten Ingo ED - Shetreet, Shimon ED - Chodosh, Hiram ED - Helland, Eric T1 - The cde of conduct for the justices of the Federal Constitutional Court of Germany T2 - Challenged justice N2 - In all matters, both official and unofficial, the Justices of the Federal Constitutional Court conduct themselves in a way that does notcompromise the reputation of the Court, the dignity of their officeor confidence in their independence, impartiality, neutrality and integrity. Y1 - 2021 SN - 978-9-00442-155-4 U6 - https://doi.org/10.1163/9789004421554_016 SP - 293 EP - 299 PB - Brill Nijhoff CY - Leiden ; Boston ER - TY - CHAP A1 - Schenck, Marcia C. A1 - Mohamed Zakaria, Abdalla A1 - Ndiritiro, Richesse A1 - Omar, Shaema A1 - Rer, Samson A1 - Reed, Kate A1 - Teferra, Gerawork T1 - Opportunities and challenges of oral history research through refugee voices, narratives, and memories BT - history dialogues T2 - Global South scholars in the Western Academy N2 - While academic mobility has generally been positioned in the literature as a ready, at-will movement of people and ideas, this chapter demonstrates how the conditions of mobility and immobility “all at once” impact knowledge production and exchange. By offering a more nuanced window into the experiences of scholars in exile, this chapter challenges dominant discourses of academic mobility and draws on lessons learned from within liminal spaces of knowledge production to elicit more response within higher education communities. Context-rich examples reveal the interpersonal tensions and cultural shifts—including gender, ethnic and race-based stereotypes and discrimination—that affect intellectual outputs, further problematizing the conceptualization of knowledge production in human capital terms. Lessons gleaned from Scholars at Risk (SAR) and related programmes suggest support structures that amplify scholars’ agency; more broadly, higher education should consider ways of adapting to its diverse knowledge producers, rather than supporting the acclimation to its current environment. KW - Refugees KW - Global South Researchers KW - Global History Dialogues Project Y1 - 2021 SN - 978-0-367-62582-5 SN - 978-1-003-10980-8 SN - 978-0-367-62584-9 U6 - https://doi.org/10.4324/9781003109808-18 SP - 171 EP - 185 PB - Routledge CY - New York ER - TY - CHAP A1 - Riederer, Bernhard Edwin A1 - Fritsch, Nina-Sophie A1 - Seewann, Lena T1 - Singles in the city BT - happily ever after? T2 - Vienna Yearbook of Population Research N2 - More people than ever are living in cities, and in these cities, more and more people are living alone. Using the example of Vienna, this paper investigates the subjective well-being of single households in the city. Previous research has identified positive and negative aspects of living alone (e.g., increased freedom vs. missing social embeddedness). We compare single households with other household types using data from the Viennese Quality of Life Survey (1995–2018). In our analysis, we consider overall life satisfaction as well as selected dimensions of subjective wellbeing (i.e., housing, financial situation, main activity, family, social contacts, leisure time). Our findings show that the subjective well-being of single households in Vienna is high and quite stable over time. While single households are found to have lower life satisfaction than two-adult households, this result is mainly explained by singles reporting lower satisfaction with family life. Compared to households with children, singles are more satisfied with their financial situation, leisure time and housing, which helps to offset the negative consequences of missing family ties (in particular with regard to single parents). Y1 - 2021 U6 - https://doi.org/10.1553/populationyearbook2021.res3.2 SN - 1728-5305 VL - 19 IS - 1 SP - 319 EP - 353 PB - Austrian Academy of Sciences Press CY - Vienna ER - TY - CHAP A1 - Pinkas, Ronen T1 - Idolatry T2 - Encyclopedia of Jewish-Christian Relations online (EJCR) Y1 - 2021 U6 - https://doi.org/10.1515/ejcro.11304938 SN - 2569-3530 PB - de Gruyter CY - Berlin ER - TY - CHAP A1 - Mishra, Vidisha A1 - Vladova, Gergana ED - Miller, Katharina ED - Wendt, Karen T1 - It’s personal BT - 4IR and the future of learning T2 - The fourth industrial revolution and its impact on ethics N2 - The new technologies of the Fourth Industrial Revolution (4IR) are disrupting traditional models of work and learning. While the impact of digitalization on education was already a point of serious deliberation, the COVID-19 pandemic has expedited ongoing transitions. With 90% of the world’s student population having been impacted by national lockdowns—online learning has gone from being a luxury to a necessity, in a context where around 3.6 billion people are offline. As the impacts of the 4IR unfold alongside the current crisis, it is not enough for future policy pathways to prioritize educational attainment in the traditional sense; it is essential to reimagine education itself as well as its delivery entirely. Future policy narratives will need to evaluate the very process of learning and identify the ways in which technology can help reduce existing disparities and enhance digital access, literacy and fluency in a scalable manner. In this context, this chapter analyses the status quo of online learning in India and Germany. Drawing on the experiences of these two economies with distinct trajectories of digitalization, the chapter explores how new technologies intersect with traditional education and local sociocultural conditions. Further, the limitations and opportunities presented by dominant ed-tech models is critically analyzed against the ongoing COVID-19 pandemic. KW - 4IR KW - digital KW - online KW - gender KW - automation KW - inequality Y1 - 2021 SN - 978-3-030-57019-4 SN - 978-3-030-57020-0 U6 - https://doi.org/10.1007/978-3-030-57020-0_12 SP - 151 EP - 158 PB - Springer CY - Cham ER - TY - CHAP A1 - Langemeyer, Ines A1 - Gronau, Norbert A1 - Schmid-Walz, Sabrina A1 - Kotarski, David A1 - Reimann, Daniela A1 - Teichmann, Malte T1 - From employee to expert BT - towards a corona-sensitive approach for data collection T2 - 2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland N2 - In the context of the collaborative project Ageing-appropriate, process-oriented and interactive further training in SME (API-KMU), innovative solutions for the challenges of demographic change and digitalisation are being developed for SMEs. To this end, an approach to age-appropriate training will be designed with the help of AR technology. In times of the corona pandemic, a special research design is necessary for the initial survey of the current state in the companies, which will be systematically elaborated in this paper. The results of the previous methodological considerations illustrate the necessity of a mix of methods to generate a deeper insight into the work processes. Video-based retrospective interviews seem to be a suitable instrument to adequately capture the employees' interpretative perspectives on their work activities. In conclusion, the paper identifies specific challenges, such as creating acceptance among employees, open questions, e.g., how a transfer or generalization of the results can succeed, and hypotheses that will have to be tested in the further course of the research process. KW - cross self-confrontation KW - recording of workplaces KW - corona-sensitive data collection KW - age-appropriate vocational training KW - augmented reality Y1 - 2021 U6 - https://doi.org/10.5281/zenodo.4590196 SP - 226 EP - 231 ER - TY - CHAP A1 - Kuhlmann, Sabine ED - Callanan, Mark ED - Loughlin, John T1 - Managerial reforms from a comparative perspective BT - european subnational governments in the post-new public management era T2 - A research agenda for regional and local government N2 - This chapter analyses managerial reforms at the subnational level of government from a comparative perspective and outlines possible routes for future comparative research. It examines reforms of the external relationships between local governments and private service providers, which were aimed at transforming the organizational macro-setting of local service provision, the task portfolio and functional profile of local governments. The chapter then moves to scrutinizing internal managerial reforms concerned with the modernization of organization and processes and the improvement of management capacities inside local administrations meant to strengthen performance, output- and consumer-orientation in local service delivery. The country sample includes the United Kingdom (England), Sweden, and Germany that represent three distinct types of administrative culture and local government in Europe. Y1 - 2021 SN - 978-1-83910-663-7 SN - 978-1-83910-664-4 U6 - https://doi.org/10.4337/9781839106644.00013 SP - 111 EP - 132 PB - Edward Elgar Publishing CY - Cheltenham, UK ER - TY - CHAP A1 - Hänel, Hilkje C. ED - Schweiger, Gottfried T1 - Epistemic injustice and recognition theory: what we owe to refugees T2 - Migration, recognition and critical theory N2 - This paper starts from the premise that Western states are connected to some of the harms refugees suffer from. It specifically focuses on the harm of acts of misrecognition and its relation to epistemic injustice that refugees suffer from in refugee camps, in detention centers, and during their desperate attempts to find refuge. The paper discusses the relation between hermeneutical injustice and acts of misrecognition, showing that these two phenomena are interconnected and that acts of misrecognition are particularly damaging when (a) they stretch over different contexts, leaving us without or with very few safe spaces, and (b) they dislocate us, leaving us without a community to turn to. The paper then considers the ways in which refugees experience acts of misrecognition and suffer from hermeneutical injustice, using the case of unaccompanied children at the well-known and overcrowded camp Moria in Greece, the case of unsafe detention centers in Libya, and the case of the denial to assistance on the Mediterranean and the resulting pushbacks from international waters to Libya as well as the preventable drowning of refugees in the Mediterranean to illustrate the arguments. Finally, the paper argues for specific duties toward refugees that result from the prior arguments on misrecognition and hermeneutical injustice. Y1 - 2021 SN - 978-3-030-72731-4 SN - 978-3-030-72732-1 U6 - https://doi.org/10.1007/978-3-030-72732-1_12 VL - 21 SP - 257 EP - 282 PB - Springer CY - Cham ER - TY - CHAP A1 - Heuberger, Moritz A1 - Schwab, Christian ED - Bergström, Tomas ED - Franzke, Jochen ED - Kuhlmann, Sabine ED - Wayenberg, Ellen T1 - Challenges of digital service provision for local governments from the citizens’ view BT - comparing citizens’ expectations and their experiences of digital service provision T2 - The future of local self-government Y1 - 2021 SN - 978-3-030-56058-4 SN - 978-3-030-56059-1 U6 - https://doi.org/10.1007/978-3-030-56059-1_9 SP - 115 EP - 130 PB - Palgrave Macmillan CY - Cham ER - TY - CHAP A1 - Grum, Marcus A1 - Thim, Christof A1 - Gronau, Norbert ED - Andersen, Ann-Louise ED - Andersen, Rasmus ED - Brunoe, Thomas Ditlev ED - Larsen, Maria Stoettrup Schioenning ED - Nielsen, Kjeld ED - Napoleone, Alessia ED - Kjeldgaard, Stefan T1 - Aiming for knowledge-transfer-optimizing intelligent cyber-physical systems T2 - Towards sustainable customization : cridging smart products and manufacturing systems N2 - Since more and more production tasks are enabled by Industry 4.0 techniques, the number of knowledge-intensive production tasks increases as trivial tasks can be automated and only non-trivial tasks demand human-machine interactions. With this, challenges regarding the competence of production workers, the complexity of tasks and stickiness of required knowledge occur [1]. Furthermore, workers experience time pressure which can lead to a decrease in output quality. Cyber-Physical Systems (CPS) have the potential to assist workers in knowledge-intensive work grounded on quantitative insights about knowledge transfer activities [2]. By providing contextual and situational awareness as well as complex classification and selection algorithms, CPS are able to ease knowledge transfer in a way that production time and quality is improved significantly. CPS have only been used for direct production and process optimization, knowledge transfers have only been regarded in assistance systems with little contextual awareness. Embedding production and knowledge transfer optimization thus show potential for further improvements. This contribution outlines the requirements and a framework to design these systems. It accounts for the relevant factors. KW - smart automation KW - smart production KW - human-machine-interaction Y1 - 2021 SN - 978-3-030-90699-3 SN - 978-3-030-90700-6 SN - 978-3-030-90702-0 U6 - https://doi.org/10.1007/978-3-030-90700-6_16 SP - 149 EP - 157 PB - Springer CY - Cham ER - TY - CHAP A1 - Grum, Marcus A1 - Kotarski, David A1 - Ambros, Maximilian A1 - Biru, Tibebu A1 - Krallmann, Hermann A1 - Gronau, Norbert ED - Shishkov, Boris T1 - Managing knowledge of intelligent systems BT - the design of a chatbot using domain-specific knowledge T2 - Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5–7, 2021, Proceedings N2 - Since more and more business tasks are enabled by Artificial Intelligence (AI)-based techniques, the number of knowledge-intensive tasks increase as trivial tasks can be automated and non-trivial tasks demand human-machine interactions. With this, challenges regarding the management of knowledge workers and machines rise [9]. Furthermore, knowledge workers experience time pressure, which can lead to a decrease in output quality. Artificial Intelligence-based systems (AIS) have the potential to assist human workers in knowledge-intensive work. By providing a domain-specific language, contextual and situational awareness as well as their process embedding can be specified, which enables the management of human and AIS to ease knowledge transfer in a way that process time, cost and quality are improved significantly. This contribution outlines a framework to designing these systems and accounts for their implementation. KW - domain-specific language KW - morphologic box KW - explainability Y1 - 2021 SN - 978-3-030-79975-5 SN - 978-3-030-79976-2 U6 - https://doi.org/10.1007/978-3-030-79976-2_5 VL - 422 SP - 78 EP - 96 PB - Springer International Publishing CY - Cham ER - TY - CHAP A1 - Grum, Marcus A1 - Gronau, Norbert ED - Shishkov, Boris T1 - Quantification of knowledge transfers BT - the design of an experiment setting for the examination of knowledge transfers T2 - Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5–7, 2021, Proceedings N2 - Faced with the triad of time-cost-quality, the realization of knowledge-intensive tasks at economic conditions is not trivial. Since the number of knowledge-intensive processes is increasing more and more nowadays, the efficient design of knowledge transfers at business processes as well as the target-oriented improvement of them is essential, so that process outcomes satisfy high quality criteria and economic requirements. This particularly challenges knowledge management, aiming for the assignment of ideal manifestations of influence factors on knowledge transfers to a certain task. Faced with first attempts of knowledge transfer-based process improvements [1], this paper continues research about the quantitative examination of knowledge transfers and presents a ready-to-go experiment design that is able to examine quality of knowledge transfers empirically and is suitable to examine knowledge transfers on a quantitative level. Its use is proven by the example of four influence factors, which namely are stickiness, complexity, competence and time pressure. KW - knowledge management KW - knowledge transfer KW - conversion KW - empirical examination KW - experiment Y1 - 2021 SN - 978-3-030-79975-5 SN - 978-3-030-79976-2 U6 - https://doi.org/10.1007/978-3-030-79976-2_13 VL - 422 SP - 224 EP - 242 PB - Springer International Publishing CY - Cham ER - TY - CHAP A1 - Gronau, Norbert ED - Shishkov, Boris T1 - Modeling the handling of knowledge for Industry 4.0 T2 - Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5–7, 2021, Proceedings N2 - Industry 4.0, i.e. the connection of cyber-physical systems via the Internet in production and logistics, leads to considerable changes in the socio-technical system of the factory. The effects range from a considerable need for further training, which is exacerbated by the current shortage of skilled workers, to an opening of the previously inaccessible boundaries of the factory to third-party access, an increasing merging of office IT and manufacturing IT, and a new understanding of what machines can do with their data. This results in new requirements for the modeling, analysis and design of information processing and performance mapping business processes. In the past, procedures were developed under the name of “process-oriented knowledge management” with which the exchange and use of knowledge in business processes could be represented, analyzed and improved. However, these approaches were limited to the office environment. A method that makes it possible to document, analyze and jointly optimize the new possibilities of knowledge processing by using artificial intelligence and machine learning in production and logistics in the same way and in a manner compatible with the approach in the office environment does not exist so far. The extension of the modeling language KMDL, which is described in this paper, will contribute to close this research gap. This paper describes first approaches for an analysis and design method for a knowledge management integrating man and machine in the age of Industry 4.0. KW - 4th industrial revolution KW - knowledge management KW - business process management Y1 - 2021 SN - 978-3-030-79975-5 SN - 978-3-030-79976-2 U6 - https://doi.org/10.1007/978-3-030-79976-2_12 VL - 422 SP - 207 EP - 223 PB - Springer International Publishing CY - Cham ER -