TY  - JOUR
A1  - Chujfi-La-Roche, Salim
A1  - Meinel, Christoph
T1  - Matching cognitively sympathetic individual styles to develop collective intelligence in digital communities
JF  - AI & society : the journal of human-centred systems and machine intelligence
N2  - Creation, collection and retention of knowledge in digital communities is an activity that currently requires being explicitly targeted as a secure method of keeping intellectual capital growing in the digital era. In particular, we consider it relevant to analyze and evaluate the empathetic cognitive personalities and behaviors that individuals now have with the change from face-to-face communication (F2F) to computer-mediated communication (CMC) online. This document proposes a cyber-humanistic approach to enhance the traditional SECI knowledge management model. A cognitive perception is added to its cyclical process following design thinking interaction, exemplary for improvement of the method in which knowledge is continuously created, converted and shared. In building a cognitive-centered model, we specifically focus on the effective identification and response to cognitive stimulation of individuals, as they are the intellectual generators and multiplicators of knowledge in the online environment. Our target is to identify how geographically distributed-digital-organizations should align the individual's cognitive abilities to promote iteration and improve interaction as a reliable stimulant of collective intelligence. The new model focuses on analyzing the four different stages of knowledge processing, where individuals with sympathetic cognitive personalities can significantly boost knowledge creation in a virtual social system. For organizations, this means that multidisciplinary individuals can maximize their extensive potential, by externalizing their knowledge in the correct stage of the knowledge creation process, and by collaborating with their appropriate sympathetically cognitive remote peers.
KW  - argumentation research
KW  - cyber humanistic
KW  - cognition
KW  - collaboration
KW  - knowledge building
KW  - knowledge management
KW  - teamwork
KW  - virtual groups
Y1  - 2017
U6  - https://doi.org/10.1007/s00146-017-0780-x
SN  - 0951-5666
SN  - 1435-5655
VL  - 35
IS  - 1
SP  - 5
EP  - 15
PB  - Springer
CY  - New York
ER  -