TY - JOUR A1 - Luther, Laura A1 - Tiberius, Victor A1 - Brem, Alexander T1 - User experience (UX) in business, management, and psychology BT - a bibliometric mapping of the current state of research JF - Multimodal technologies and interaction : open access journal N2 - User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics. KW - bibliometric analysis KW - co-citation analysis KW - co-occurrence analysis KW - citation analysis KW - user experience KW - UX Y1 - 2020 U6 - https://doi.org/10.3390/mti4020018 SN - 2414-4088 VL - 4 IS - 2 PB - MDPI CY - Basel ER - TY - JOUR A1 - Hörmann, Simon A1 - dos Santos, Luara Ferreira A1 - Morkisch, Nadine A1 - Jettkowski, Katrin A1 - Sillis, Moran A1 - Devan, Hemakumar A1 - Kanagasabai, Parimala S. A1 - Schmidt, Henning A1 - Krüger, Jörg A1 - Dohle, Christian A1 - Regenbrecht, Holger A1 - Hale, Leigh A1 - Cutfield, Nicholas J. T1 - Computerised mirror therapy with Augmented Reflection Technology for early stroke rehabilitation BT - clinical feasibility and integration as an adjunct therapy JF - Disability and rehabilitation : an international, multidisciplinary journal N2 - Purpose: New rehabilitation strategies for post-stroke upper limb rehabilitation employing visual stimulation show promising results, however, cost-efficient and clinically feasible ways to provide these interventions are still lacking. An integral step is to translate recent technological advances, such as in virtual and augmented reality, into therapeutic practice to improve outcomes for patients. This requires research on the adaptation of the technology for clinical use as well as on the appropriate guidelines and protocols for sustainable integration into therapeutic routines. Here, we present and evaluate a novel and affordable augmented reality system (Augmented Reflection Technology, ART) in combination with a validated mirror therapy protocol for upper limb rehabilitation after stroke. Results: The results showed that the combination and application of the Berlin Protocol for Mirror Therapy together with ART was feasible for clinical use. This combination was integrated into the therapeutic plan of subacute stroke patients at the two clinical locations where the second part of this research was conducted. Conclusions: Our findings pave the way for using technology to provide mirror therapy in clinical settings and show potential for the more effective use of inpatient time and enhanced recoveries for patients. IMPLICATIONS FOR REHABILITATION Computerised Mirror Therapy is feasible for clinical use Augmented Reflection Technology can be integrated as an adjunctive therapeutic intervention for subacute stroke patients in an inpatient setting Virtual Rehabilitation devices such as Augmented Reflection Technology have considerable potential to enhance stroke rehabilitation KW - Augmented reality KW - virtual reality KW - usability KW - user experience KW - upper limb KW - visual illusion Y1 - 2017 U6 - https://doi.org/10.1080/09638288.2017.1291765 SN - 0963-8288 SN - 1464-5165 VL - 39 SP - 1503 EP - 1514 PB - Routledge, Taylor & Francis Group CY - Abingdon ER - TY - GEN A1 - Perlich, Anja A1 - Meinel, Christoph T1 - Cooperative Note-Taking in Psychotherapy Sessions BT - an evaluation of the T2 - 2018 IEEE 20th International Conference on e-Health Networking, Applications and Services (Healthcom) N2 - In the course of patient treatments, psychotherapists aim to meet the challenges of being both a trusted, knowledgeable conversation partner and a diligent documentalist. We are developing the digital whiteboard system Tele-Board MED (TBM), which allows the therapist to take digital notes during the session together with the patient. This study investigates what therapists are experiencing when they document with TBM in patient sessions for the first time and whether this documentation saves them time when writing official clinical documents. As the core of this study, we conducted four anamnesis session dialogues with behavior psychotherapists and volunteers acting in the role of patients. Following a mixed-method approach, the data collection and analysis involved self-reported emotion samples, user experience curves and questionnaires. We found that even in the very first patient session with TBM, therapists come to feel comfortable, develop a positive feeling and can concentrate on the patient. Regarding administrative documentation tasks, we found with the TBM report generation feature the therapists save 60% of the time they normally spend on writing case reports to the health insurance. KW - user experience KW - emotion measurement KW - computer-mediated therapy KW - behavior psychotherapy KW - human-computer interaction KW - medical documentation KW - note-taking Y1 - 2018 SN - 978-1-5386-4294-8 PB - IEEE CY - New York ER - TY - GEN A1 - Bruechner, Dominik A1 - Renz, Jan A1 - Klingbeil, Mandy T1 - Creating a Framework for User-Centered Development and Improvement of Digital Education T2 - Scale N2 - We investigate how the technology acceptance and learning experience of the digital education platform HPI Schul-Cloud (HPI School Cloud) for German secondary school teachers can be improved by proposing a user-centered research and development framework. We highlight the importance of developing digital learning technologies in a user-centered way to take differences in the requirements of educators and students into account. We suggest applying qualitative and quantitative methods to build a solid understanding of a learning platform's users, their needs, requirements, and their context of use. After concept development and idea generation of features and areas of opportunity based on the user research, we emphasize on the application of a multi-attribute utility analysis decision-making framework to prioritize ideas rationally, taking results of user research into account. Afterward, we recommend applying the principle build-learn-iterate to build prototypes in different resolutions while learning from user tests and improving the selected opportunities. Last but not least, we propose an approach for continuous short- and long-term user experience controlling and monitoring, extending existing web- and learning analytics metrics. KW - learning platform KW - user experience KW - evaluation KW - HPI Schul-Cloud KW - user research framework KW - user-centered design Y1 - 2019 SN - 978-1-4503-6804-9 U6 - https://doi.org/10.1145/3330430.3333644 PB - Association for Computing Machinery CY - New York ER - TY - GEN A1 - Luther, Laura A1 - Tiberius, Victor A1 - Brem, Alexander T1 - User experience (UX) in business, management, and psychology BT - a bibliometric mapping of the current state of research T2 - Postprints der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 136 KW - bibliometric analysis KW - co-citation analysis KW - co-occurrence analysis KW - citation analysis KW - user experience KW - UX Y1 - 2021 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-472534 SN - 1867-5808 IS - 136 ER - TY - THES A1 - Perlich, Anja T1 - Digital collaborative documentation in mental healthcare T1 - Digitale Mittel zur kooperativen Dokumentation im Bereich der psychischen Gesundheit N2 - With the growth of information technology, patient attitudes are shifting – away from passively receiving care towards actively taking responsibility for their well- being. Handling doctor-patient relationships collaboratively and providing patients access to their health information are crucial steps in empowering patients. In mental healthcare, the implicit consensus amongst practitioners has been that sharing medical records with patients may have an unpredictable, harmful impact on clinical practice. In order to involve patients more actively in mental healthcare processes, Tele-Board MED (TBM) allows for digital collaborative documentation in therapist-patient sessions. The TBM software system offers a whiteboard-inspired graphical user interface that allows therapist and patient to jointly take notes during the treatment session. Furthermore, it provides features to automatically reuse the digital treatment session notes for the creation of treatment session summaries and clinical case reports. This thesis presents the development of the TBM system and evaluates its effects on 1) the fulfillment of the therapist’s duties of clinical case documentation, 2) patient engagement in care processes, and 3) the therapist-patient relationship. Following the design research methodology, TBM was developed and tested in multiple evaluation studies in the domains of cognitive behavioral psychotherapy and addiction care. The results show that therapists are likely to use TBM with patients if they have a technology-friendly attitude and when its use suits the treatment context. Support in carrying out documentation duties as well as fulfilling legal requirements contributes to therapist acceptance. Furthermore, therapists value TBM as a tool to provide a discussion framework and quick access to worksheets during treatment sessions. Therapists express skepticism, however, regarding technology use in patient sessions and towards complete record transparency in general. Patients expect TBM to improve the communication with their therapist and to offer a better recall of discussed topics when taking a copy of their notes home after the session. Patients are doubtful regarding a possible distraction of the therapist and usage in situations when relationship-building is crucial. When applied in a clinical environment, collaborative note-taking with TBM encourages patient engagement and a team feeling between therapist and patient. Furthermore, it increases the patient’s acceptance of their diagnosis, which in turn is an important predictor for therapy success. In summary, TBM has a high potential to deliver more than documentation support and record transparency for patients, but also to contribute to a collaborative doctor-patient relationship. This thesis provides design implications for the development of digital collaborative documentation systems in (mental) healthcare as well as recommendations for a successful implementation in clinical practice. N2 - Die Verbreitung von Informationstechnologie kann die Rolle von Patienten verändern: weg vom passiven Erhalt ärztlicher Zuwendung hin zur eigenverantwortlichen Mitwirkung an ihrer Genesung. Wesentliche Schritte zur Ermündigung von Patienten sind eine gute Zusammenarbeit mit dem behandelnden Arzt und der Zugang zu den eigenen Akten. Unter Psychotherapeuten gibt es jedoch einen impliziten Konsens darüber, dass die Einsicht in psychiatrische Akten unvorhersehbare, nachteilige Effekte auf die klinische Praxis hervorrufen könnte. Um auch Patienten aktiver an der Erhaltung und Wiederherstellung ihrer mentalen Gesundheit zu beteiligen, ermöglicht Tele-Board MED (TBM) das gemeinschaftliche Erstellen von digitalen Notizen. Diese Dissertation beschreibt die Entwicklung des TBM Software-Systems, das es Therapeut und Patient ermöglicht, gemeinsam während der Sitzung wie auf einem Whiteboard Notizen zu machen. Außerdem bietet TBM Funktionen, um auf Grundlage der digitalen Gesprächsnotizen automatisch Sitzungsprotokolle und klinische Fallberichte zu erstellen. Methodologisch basiert die Entwicklung und Evaluierung von TBM auf dem Paradigma für Design Research. Es wurden vielfältige Studien in den Bereichen der Verhaltens- und Suchttherapie durchgeführt, um die Auswirkungen auf folgende Aspekte zu evaluieren: 1) die Erfüllung der Dokumentationspflichten von Therapeuten, 2) das Engagement von Patienten in Behandlungsprozessen und 3) die Beziehung zwischen Patient und Therapeut. Die Studien haben gezeigt, dass Therapeuten dazu geneigt sind, TBM mit ihren Patienten zu nutzen, wenn sie technologie-freundlich eingestellt sind und wenn es zum Behandlungskontext passt. Zur Akzeptanz tragen auch die schnelle Erstellung von klinischen Dokumenten sowie die Erfüllung der gesetzlichen Forderung nach Aktentransparenz bei. Weiterhin schätzen Therapeuten TBM als Werkzeug, um Therapiegespräche zu strukturieren und während der Sitzung schnell auf Arbeitsblätter zuzugreifen. Therapeuten äußerten hingegen auch Skepsis gegenüber der Technologienutzung im Patientengespräch und vollständiger Aktentransparenz. Patienten erhoffen sich von TBM eine verbesserte Kommunikation mit ihrem Therapeuten und denken, dass sie sich besser an die Gesprächsinhalte erinnern können, wenn sie eine Kopie ihrer Akte erhalten. Patienten brachten Bedenken zum Ausdruck, TBM in Situationen zu nutzen, in denen der Beziehungsaufbau im Vordergrund steht, und darüber, dass Therapeuten sich abgelenkt fühlen könnten. Als TBM im klinischen Umfeld eingesetzt wurde, wurde ein erhöhtes Patientenengagement und ein gesteigertes Teamgefühl beobachtet. Außerdem stieg bei Patienten die Akzeptanz ihrer Diagnosen, welche wiederum ein wichtiger Prädiktor für Therapieerfolg ist. Zusammenfassend lässt sich festhalten, dass TBM großes Potential hat: Über die damit mögliche Dokumentationsunterstützung und Aktentransparenz hinaus wird auch die Zusammenarbeit von Therapeut und Patient unterstützt. Diese Dissertation fasst Kriterien zur Entwicklung von gemeinschaftlichen Dokumentationssystemen in der (psychischen) Gesundheitsfürsorge sowie Empfehlungen für eine erfolgreiche Implementierung in der klinischen Praxis zusammen. KW - medical documentation KW - psychotherapy KW - addiction care KW - computer-mediated therapy KW - digital whiteboard KW - patient empowerment KW - doctor-patient relationship KW - design research KW - user experience KW - evaluation KW - medizinische Dokumentation KW - Psychotherapie KW - Suchtberatung und -therapie KW - computervermittelte Therapie KW - digitales Whiteboard KW - Patientenermündigung KW - Arzt-Patient-Beziehung KW - Design-Forschung KW - User Experience KW - Evaluation Y1 - 2019 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-440292 ER -