TY - JOUR A1 - Seckler, Christoph A1 - Gronewold, Ulfert A1 - Reihlen, Markus T1 - An error management perspective on audit quality BT - Toward a multi-level model JF - Accounting, Organizations and Society N2 - We take an error management perspective on audit quality. Drawing on 18 months of participant observations and 38 interviews conducted in a Big 4 accounting firm, we develop a multi-level model of error management. With this model, we propose how organizational structures, team procedures and practices, and individual cognitions and emotions interact to manage errors. The multi-level model of error management allows us to conceptually integrate previous behavioral and social research on audit quality, contributes to the rising accounting firm error management literature, and explains how and why two general approaches from the broader error management literature to errors that are usually considered as opposing each other, i.e., error prevention and error resilience, may interact and actually entail each other in accounting firms. KW - Audit quality KW - Error management KW - Multi-level model Y1 - 2017 U6 - https://doi.org/10.1016/j.aos.2017.08.004 SN - 0361-3682 SN - 1873-6289 VL - 62 SP - 21 EP - 42 PB - Elsevier CY - Oxford ER - TY - THES A1 - Gronewold, Ulfert T1 - Die Beweiskraft von Beweisen : Audit Evidence bei betriebswirtschaftlichen Prüfungen T2 - Wissenschaftliche Schriften zur Wirtschaftsprüfung Y1 - 2006 SN - 3-8021-1257-1 PB - IDW CY - Düsseldorf ER - TY - JOUR A1 - Gold, Anna A1 - Gronewold, Ulfert A1 - Salterio, Steven E. T1 - Error management in audit firms: error climate, type, and originator JF - The accounting review : a journal of the American Accounting Association KW - error discovery KW - working paper review KW - error reporting KW - error management KW - climate KW - audit quality Y1 - 2014 U6 - https://doi.org/10.2308/accr-50592 SN - 0001-4826 SN - 1558-7967 VL - 89 IS - 1 SP - 303 EP - 330 PB - American Accounting Association CY - Sarasota ER - TY - JOUR A1 - Gronewold, Ulfert A1 - Gold, Anna A1 - Salterio, Steven E. T1 - Reporting Self-Made Errors - The Impact of Organizational Error-Management Climate and Error Type JF - Journal of business ethics N2 - We study how an organization's error-management climate affects organizational members' beliefs about other members' willingness to report errors that they discover when chance of error detection by superiors and others is extremely low. An error-management climate, as a component of the organizational climate, is said to be "high" when errors are accepted as part of everyday life as long as they are learned from and not repeated. Alternatively, the error-management climate is said to be an "error averse" climate when discovery of errors invokes the laying of blame on those admitting to or found committing errors. We examine the effects of this error-management climate in a professional services environment where uncorrected errors may have severe consequences and discovery of work errors is crucial for organizational success. We find that error-management climate affects organizational members' beliefs about what other members will report about discovered self-made errors, with a high error-management (versus error averse) climate leading to greater reporting willingness. We also find a significant interaction with a key contextual variable, error type (conceptual or calculation), that suggests the effect is more significant for conceptual errors than calculation errors. Our findings suggest that an organization's error-management climate is an important factor in promoting ethical behavior of employees, especially junior employees, carrying out routine tasks whose failure to report errors discovered incidental to those tasks may have severe implications for their organizations. KW - Error reporting KW - Self-discovered errors KW - Organizational climate KW - Error-management climate KW - Auditors Y1 - 2013 U6 - https://doi.org/10.1007/s10551-012-1500-6 SN - 0167-4544 SN - 1573-0697 VL - 117 IS - 1 SP - 189 EP - 208 PB - Springer CY - Dordrecht ER -