TY - JOUR A1 - Fischer, Caroline A1 - Siegel, John A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas T1 - Resilience through digitalisation BT - How individual and organisational resources affect public employees working from home during the COVID-19 pandemic JF - Public management review N2 - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. KW - resilience KW - digitalisation KW - innovation KW - telework KW - work-place behavior KW - capacity KW - job demands-resources model KW - multi-level study Y1 - 2022 U6 - https://doi.org/10.1080/14719037.2022.2037014 SN - 1471-9037 SN - 1471-9045 VL - 25 IS - 4 SP - 808 EP - 835 PB - Routledge, Taylor & Francis CY - London ER - TY - GEN A1 - Fischer, Caroline A1 - Siegel, John A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas T1 - Resilience through digitalisation BT - how individual and organisational resources affect public employees working from home during the COVID-19 pandemic T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 168 KW - resilience KW - digitalisation KW - innovation KW - telework KW - work-place behavior KW - capacity KW - job demands-resources model KW - multi-level study Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608040 SN - 1867-5808 IS - 4 ER - TY - GEN A1 - Chujfi, Salim A1 - Meinel, Christoph T1 - Patterns to explore cognitive preferences and potential collective intelligence empathy for processing knowledge in virtual settings N2 - Organizations continue building virtual working teams (Teleworkers) to become more dynamic as part of their strategic innovation, with great benefits to individuals, business and society. However, during such transformations it is important to note that effective knowledge communication is particularly difficult in distributed environments as well as in non-interactive settings, because the interlocutors cannot use gestures or mimicry and have to adapt their expressions without receiving any feedback, which may affect the creation of tacit knowledge. Collective Intelligence appears to be an encouraging alternative for creating knowledge. However, in this scenario it faces an important goal to be achieved, as the degree of ability of two or more individuals increases with the need to overcome barriers through the aggregation of separately processed information, whereby all actors follow similar conditions to participate in the collective. Geographically distributed organizations have the great challenge of managing people’s knowledge, not only to keep operations running, but also to promote innovation within the organization in the creation of new knowledge. The management of knowledge from Collective Intelligence represents a big difference from traditional methods of information allocation, since managing Collective Intelligence poses new requirements. For instance, semantic analysis has to merge information, coming both from the content itself and the social/individual context, and in addition, the social dynamics that emerge online have to be taken into account. This study analyses how knowledge-based organizations working with decentralized staff may need to consider the cognitive styles and social behaviors of individuals participating in their programs to effectively manage knowledge in virtual settings. It also proposes assessment taxonomies to analyze online comportments at the levels of the individual and community, in order to successfully identify characteristics to help evaluate higher effectiveness of communication. We aim at modeling measurement patterns to identify effective ways of interaction of individuals, taking into consideration their cognitive and social behaviors. T3 - Zweitveröffentlichungen der Universität Potsdam : Mathematisch-Naturwissenschaftliche Reihe - 409 KW - computer science KW - telework KW - knowledge management KW - thinking styles KW - learning styles KW - self-government KW - collective intelligence KW - collaborative work KW - cognitive patterns Y1 - 2017 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-401789 ER -