TY - JOUR A1 - Gleiß, Alexander A1 - Degen, Konrad A1 - Knoth, Alexander A1 - Pousttchi, Key A1 - Lucke, Ulrike T1 - Governance principles and regulatory needs for a national digital education platform JF - Public policy and administration N2 - The educational sector currently faces a massive digital transformation with various digital offerings entering the market. To provide some orientation in this transforming space, a national digital education platform (NDEP) is under development in Germany as part of a nationwide flagship project. On the one hand, in efficiently connecting the relevant stakeholders to each other and to value-adding education-related offerings, various benefits emerge. On the other hand, monopolising the educational sector and influencing the respective market through a state-controlled platform bears potential regulatory risks from misuse of power by the platform to malpractice by the users. Against this background, we aim to identify and systematise these potential drawbacks prior to the platform’s actual development and implementation. We pursue a qualitative, interpretivist approach for policy analysis, based on ten elite interviews and two workshops. Our results are threefold: (1) We capture the consolidated NDEP architecture; (2) We categorise the range of relevant functions and value propositions of the NDEP; (3) We derive 23 regulatory areas of conflict across the three building blocks that result from the potential ecosystem and function scope configurations of the NDEP. As a contribution to research, we shed new interdisciplinary light on the governance and infrastructure of public-private platforms that enable innovation and collaboration while integrating respective market segments. As a contribution to practice, we provide clear guidance for policy-makers in strategizing the development and governance of and through national digital platforms in education. KW - education KW - information and communication technologies KW - governance KW - platform KW - policy making KW - regulation Y1 - 2023 U6 - https://doi.org/10.1177/09520767231202327 SN - 0952-0767 SN - 1749-4192 SP - 1 EP - 31 PB - Sage CY - London ER - TY - JOUR A1 - Pousttchi, Key A1 - Gleiß, Alexander T1 - Surrounded by middlemen - how multi-sided platforms change the insurance industry JF - Electron Markets N2 - Multi-sided platforms (MSP) strongly affect markets and play a crucial part within the digital and networked economy. Although empirical evidence indicates their occurrence in many industries, research has not investigated the game-changing impact of MSP on traditional markets to a sufficient extent. More specifically, we have little knowledge of how MSP affect value creation and customer interaction in entire markets, exploiting the potential of digital technologies to offer new value propositions. Our paper addresses this research gap and provides an initial systematic approach to analyze the impact of MSP on the insurance industry. For this purpose, we analyze the state of the art in research and practice in order to develop a reference model of the value network for the insurance industry. On this basis, we conduct a case-study analysis to discover and analyze roles which are occupied or even newly created by MSP. As a final step, we categorize MSP with regard to their relation to traditional insurance companies, resulting in a classification scheme with four MSP standard types: Competition, Coordination, Cooperation, Collaboration. KW - Multi-sided platforms KW - Insurance industry KW - Value network KW - Digitalization KW - Customer ownership Y1 - 2019 U6 - https://doi.org/10.1007/s12525-019-00363-w SN - 1019-6781 SN - 1422-8890 VL - 29 IS - 4 SP - 609 EP - 629 PB - Springer CY - Heidelberg ER -