TY - JOUR A1 - Fabian, Benjamin A1 - Kunz, Steffen A1 - Konnegen, Marcel A1 - Müller, Sebastian A1 - Günther, Oliver T1 - Access control for semantic data federations in industrial product-lifecycle management JF - Computers in industry : an international, application oriented research journal N2 - Information integration across company borders becomes increasingly important for the success of product lifecycle management in industry and complex supply chains. Semantic technologies are about to play a crucial role in this integrative process. However, cross-company data exchange requires mechanisms to enable fine-grained access control definition and enforcement, preventing unauthorized leakage of confidential data across company borders. Currently available semantic repositories are not sufficiently equipped to satisfy this important requirement. This paper presents an infrastructure for controlled sharing of semantic data between cooperating business partners. First, we motivate the need for access control in semantic data federations by a case study in the industrial service sector. Furthermore, we present an architecture for controlling access to semantic repositories that is based on our newly developed SemForce security service. Finally, we show the practical feasibility of this architecture by an implementation and several performance experiments. KW - Access control KW - Data federation KW - Information integration KW - Product lifecycle management KW - Semantic data Y1 - 2012 U6 - https://doi.org/10.1016/j.compind.2012.08.015 SN - 0166-3615 VL - 63 IS - 9 SP - 930 EP - 940 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Fabian, Benjamin A1 - Kunz, Steffen A1 - Müller, Sebastian A1 - Günther, Oliver T1 - Secure federation of semantic information services JF - Decision support systems : DSS ; the international journal N2 - fundamental challenge for product-lifecycle management in collaborative value networks is to utilize the vast amount of product information available from heterogeneous sources in order to improve business analytics, decision support, and processes. This becomes even more challenging if those sources are distributed across multiple organizations. Federations of semantic information services, combining service-orientation and semantic technologies, provide a promising solution for this problem. However, without proper measures to establish information security, companies will be reluctant to join an information federation, which could lead to serious adoption barriers. Following the design science paradigm, this paper presents general objectives and a process for designing a secure federation of semantic information services. Furthermore, new as well as established security measures are discussed. Here, our contributions include an access-control enforcement system for semantic information services and a process for modeling access-control policies across organizations. In addition, a comprehensive security architecture is presented. An implementation of the architecture in the context of an application scenario and several performance experiments demonstrate the practical viability of our approach. KW - Information federation KW - Service orientation KW - Semantic web KW - Information security Y1 - 2013 U6 - https://doi.org/10.1016/j.dss.2012.05.049 SN - 0167-9236 VL - 55 IS - 1 SP - 385 EP - 398 PB - Elsevier CY - Amsterdam ER - TY - JOUR A1 - Krasnova, Hanna A1 - Veltri, Natasha F. A1 - Spengler, Klaus A1 - Günther, Oliver T1 - "Deal of the Day" Platforms what drives Consumer loyalty? JF - Business & information systems engineering : the international journal of Wirtschaftsinformatik N2 - "Deal of the Day" (DoD) platforms have quickly become popular by offering savings on local services, products and vacations. For merchants, these platforms represent a new marketing channel to advertise their products and services and attract new customers. DoD platform providers, however, struggle to maintaining a stable market share and profitability, because entry and switching costs are low. To sustain a competitive market position, DoD providers are looking for ways to build a loyal customer base. However, research examining the determinants of user loyalty in this novel context is scarce. To fill this gap, this study employs Grounded Theory methodology to develop a conceptual model of customer loyalty to a DoD provider. In the next step, qualitative insights are enriched and validated using quantitative data from a survey of 202 DoD users. The authors find that customer loyalty is in large part driven by monetary incentives, but can be eroded if impressions from merchant encounters are below expectations. In addition, enhancing the share of deals relevant for consumers, i.e. signal-to-noise ratio, and mitigating perceived risks of a transaction emerge as challenges. Beyond theoretical value, the results offer practical insights into how customer loyalty to a DoD provider can be promoted. KW - Deal of the Day KW - Loyalty KW - Grounded theory KW - Structural equation modeling Y1 - 2013 U6 - https://doi.org/10.1007/s12599-013-0268-2 SN - 1867-0202 VL - 5 IS - 3 SP - 165 EP - 177 PB - Springer CY - Heidelberg ER -