TY  - JOUR
A1  - Leopold, Henrik
A1  - Mendling, Jan
A1  - Guenther, Oliver
T1  - Learning from Quality Issues of BPMN Models from Industry
JF  - IEEE software
N2  - Many organizations use business process models to document business operations and formalize business requirements in software-engineering projects. The Business Process Model and Notation (BPMN), a specification by the Object Management Group, has evolved into the leading standard for process modeling. One challenge is BPMN's complexity: it offers a huge variety of elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN use from the practitioners' perspective are still missing. To close this gap, researchers analyzed 585 BPMN 2.0 process models from six companies. They found that split and join representations, message flow, the lack of proper model decomposition, and labeling related to quality issues. They give five specific recommendations on how to avoid these issues.
KW  - process model quality
KW  - modeling guidelines
KW  - Business Process Model and Notation
KW  - BPMN
KW  - industry study
KW  - software engineering
KW  - software development
Y1  - 2016
U6  - https://doi.org/10.1109/MS.2015.81
SN  - 0740-7459
SN  - 1937-4194
VL  - 33
SP  - 26
EP  - 33
PB  - Inst. of Electr. and Electronics Engineers
CY  - Los Alamitos
ER  - 
TY  - JOUR
A1  - Günther, Oliver
A1  - Leopold, Henrik
A1  - Mendling, Jan
T1  - Learning from quality issues of BPMN models from industry
BT  - extended abstract
JF  - CEUR Workshop Proceedings
N2  - Many organizations use business process models for documenting their business operations. In recent years, the Business Process Model and Notation (BPMN) evolved into the leading standard for process modeling. However, BPMN is complex: The specification offers a huge variety of different elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN usage from the perspective of practitioners are still missing. We close this gap by analyzing a large set of BPMN 2.0 process models from practice. We found that particularly representational choices for splits and joins, the correct use of message flow, the proper decomposition of models, and the consistent labeling appear to be connected with quality issues. Based on our findings we give five recommendations how these issues can be avoided in the future. The work summarized in this extended abstract has been published in [LMG16].
KW  - BPMN modeling guidelines
KW  - Modeling recommendations
KW  - Process model quality
Y1  - 2016
UR  - https://www.scopus.com/record/display.uri?eid=2-s2.0-84996503810&origin=inward&txGid=98101b239363e3f806d7fadf22f788e2
SN  - 1613-0073
VL  - 1701
SP  - 36
EP  - 38
ER  - 
TY  - JOUR
A1  - Günther, Oliver
A1  - Leopold, Henrik
A1  - Mendling, Jan
T1  - Learning from quality issues of BPMN models from industry
JF  - IEEE Software
N2  - Many organizations use business process models to document business operations and formalize business requirements in software-engineering projects. The Business Process Model and Notation (BPMN), a specification by the Object Management Group, has evolved into the leading standard for process modeling. One challenge is BPMN's complexity: it offers a huge variety of elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN use from the practitioners' perspective are still missing. To close this gap, researchers analyzed 585 BPMN 2.0 process models from six companies. They found that split and join representations, message flow, the lack of proper model decomposition, and labeling related to quality issues. They give five specific recommendations on how to avoid these issues.
Y1  - 2016
U6  - https://doi.org/10.1109/MS.2015.81
SN  - 0740-7459
VL  - 33
IS  - 4
SP  - 26
EP  - 33
PB  - Inst. of Electr. and Electronics Engineers
CY  - Los Alamitos
ER  -