TY - CHAP A1 - Vladova, Gergana A1 - Ullrich, André A1 - Bender, Benedict A1 - Gronau, Norbert ED - Reis, Arsénio ED - Barroso, João ED - Lopes, J. Bernardino ED - Mikropoulos, Tassos ED - Fan, Chih-Wen T1 - Yes, we can (?) BT - a critical review of the COVID-19 semester T2 - Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings N2 - The COVID-19 crisis has caused an extreme situation for higher education institutions around the world, where exclusively virtual teaching and learning has become obligatory rather than an additional supporting feature. This has created opportunities to explore the potential and limitations of virtual learning formats. This paper presents four theses on virtual classroom teaching and learning that are discussed critically. We use existing theoretical insights extended by empirical evidence from a survey of more than 850 students on acceptance, expectations, and attitudes regarding the positive and negative aspects of virtual teaching. The survey responses were gathered from students at different universities during the first completely digital semester (Spring-Summer 2020) in Germany. We discuss similarities and differences between the subjects being studied and highlight the advantages and disadvantages of virtual teaching and learning. Against the background of existing theory and the gathered data, we emphasize the importance of social interaction, the combination of different learning formats, and thus context-sensitive hybrid learning as the learning form of the future. KW - COVID-19 KW - higher education KW - virtual learning KW - digital learning KW - subject differences Y1 - 2021 SN - 978-3-030-73987-4 SN - 978-3-030-73988-1 U6 - https://doi.org/10.1007/978-3-030-73988-1_17 SP - 225 EP - 235 PB - Springer CY - Cham ER - TY - CHAP A1 - Haase, Jennifer A1 - Thim, Christof A1 - Bender, Benedict ED - Marrella, Andrea ED - Weber, Barbara T1 - Expanding modeling notations BT - requirements for creative process modeling T2 - Business process management workshops N2 - Creativity is a common aspect of business processes and thus needs a proper representation through process modeling notations. However, creative processes constitute highly flexible process elements, as new and unforeseeable outcome is developed. This presents a challenge for modeling languages. Current methods representing creative-intensive work are rather less able to capture creative specifics which are relevant to successfully run and manage these processes. We outline the concept of creative-intensive processes and present an example from a game design process in order to derive critical process aspects relevant for its modeling. Six aspects are detected, with first and foremost: process flexibility, as well as temporal uncertainty, experience, types of creative problems, phases of the creative process and individual criteria. By first analyzing what aspects of creative work modeling notations already cover, we further discuss which modeling extensions need to be developed to better represent creativity within business processes. We argue that a proper representation of creative work would not just improve the management of those processes, but can further enable process actors to more efficiently run these creative processes and adjust them to better fit to the creative needs. KW - modeling KW - requirements KW - pockets of creativity KW - creative process Y1 - 2022 SN - 978-3-030-94342-4 SN - 978-3-030-94344-8 SN - 978-3-030-94343-1 U6 - https://doi.org/10.1007/978-3-030-94343-1_15 VL - 436 SP - 197 EP - 208 PB - Springer CY - Cham ER - TY - CHAP A1 - Bender, Benedict A1 - Thim, Christof A1 - Linke, Felix ED - Bender, Benedict T1 - Platform coring in the browser domain BT - an exploratory study T2 - Platform coring on digital software platforms N2 - Modern browsers are digital software platforms, as they allow third parties to extend functionality by providing extensions. In a highly competitive environment, differentiation through provided functionality is a key factor for browser platforms. As the development of browsers progress, new functions are constantly being released. Browsers could thus enter complementary markets by adding functionality previously provided by third-party extensions, which is referred to as ‘platform coring’. Previous studies have missed the perspective of the parties involved. To address this gap, we conducted interviews with third-party and core developers in the security and privacy domain from Firefox and Chrome. This study provides three contributions. First, insights into stakeholder-specific issues concerning coring. Second, measures to prevent coring. Third, strategical guidance for developers and owners. Third-party vendors experienced and core developers confirmed that coring occurs on browser platforms. While developers with extrinsic motivations assess coring negatively, developers with intrinsic motivations perceive coring positively. KW - platform coring KW - browser platforms KW - platform innovation KW - Firefox KW - Chrome Y1 - 2021 SN - 978-3-658-34798-7 SN - 978-3-658-34799-4 U6 - https://doi.org/10.1007/978-3-658-34799-4_6 SP - 119 EP - 148 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Bender, Benedict A1 - Thim, Christof ED - Bender, Benedict T1 - Entering complementary markets on software platforms BT - the third-party perspective T2 - Platform coring on digital software platforms N2 - Software platforms regularly introduce new features to remain competitive. While platform innovation is considered to be a critical success factor, adding certain features could hurt the ecosystem. If platform owners provide functionality that was previously provided by a contributor, the owners enter complementary product spaces. Complementary market entry frequently occurs on software platforms and is a major concern for third-party developers. Divergent findings on the impact of complementary market entry call for the consideration of additional factors. As prior research neglected the third-party perspective, this contribution aims to address this gap. We explore the use of measures to prevent complementary market entry using a survey approach on browser platforms. The research model is tested with 655 responses among developer from Mozilla Firefox and Google Chrome. To explain countermeasures employment, developer’s attitude and perceived likelihood are important. The results reveal that developers employ countermeasures if complementary market entry is assessed negatively and perceived as likely for their extension. Differences among browser platforms concerning complementary market entry are identified. Product spaces of extensions being available on multiple platforms are less likely to be entered and more heavily protected. Implications for research and stakeholders, i.e. platform owners and contributors are discussed. KW - complementary market entry KW - third-party developer KW - digital platforms KW - software platforms KW - browser platforms KW - platform innovation Y1 - 2021 SN - 978-3-658-34798-7 SN - 978-3-658-34799-4 U6 - https://doi.org/10.1007/978-3-658-34799-4_7 SP - 149 EP - 199 PB - Springer Gabler CY - Wiesbaden ER - TY - CHAP A1 - Bender, Benedict A1 - Heine, Moreen ED - Kö, Andrea ED - Francesconi, Enrico ED - Kotsis, Gabriele ED - Tjoa, A. Min ED - Khalil, Ismail T1 - Government as a platform? BT - constitutive elements of public service platforms T2 - Electronic government and the information systems perspective N2 - Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. Motivated by the success of platforms in the private sector, they increasingly receive attention in the public sector. However, different understandings of the platform concept prevail. To guide the development and further research a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms. Despite constitutive elements, the proposed framework for platforms in the public sector may guide future analysis. The analysis framework is applied to platforms of federal states in the European Union. KW - public service platforms KW - digital platforms KW - government as a platform KW - public sector KW - platform economy KW - federal states Y1 - 2021 SN - 978-3-030-86610-5 SN - 978-3-030-86611-2 U6 - https://doi.org/10.1007/978-3-030-86611-2_1 SP - 3 EP - 20 PB - Springer International Publishing CY - Cham ER -