TY - JOUR A1 - Mah, Dana-Kristin A1 - Ifenthaler, Dirk T1 - What do first-year students need? BT - digital badges for academic support to enhance student retention JF - Journal of applied research in higher education N2 - The purpose of this paper is to analyse data on first-year students’ needs regarding academic support services and reasons for their intention to leave the institution prior to degree completion. On the basis of the findings, a digital badge outline is proposed which could contribute to improved communication of academic requirements in order to help students to better adapt to higher education demands. Digital badges might also serve as an indicator for students’ needing additional academic support services. KW - Higher education KW - Retention KW - Learning analytics KW - First-year students Y1 - 2019 U6 - https://doi.org/10.1108/JARHE-12-2018-0258 SN - 2050-7003 SN - 1758-1184 VL - 12 IS - 1 SP - 86 EP - 96 PB - Emerald Group Publishing Limited CY - Bingley ER -