TY - JOUR A1 - Daviter, Falk T1 - Policy analysis in the face of complexity BT - What kind of knowledge to tackle wicked problems? JF - Public policy and administration N2 - An ever-increasing number of policy problems have come to be interpreted as representing a particular type of intractable, ill-structured or wicked policy problem. Much of this debate is concerned with the challenges wicked problems pose for program management rather than policy analysis. This article, in contrast, argues that the key challenge in addressing this type of policy problems is in fact analytical. Wicked policy problems are difficult to identify and interpret. The knowledge base for analysing wicked policy problem is typically fragmented and contested. Available evidence is incomplete, inconclusive and incommensurable. In this situation, the evidentiary and the interpretative elements of policy analysis become increasingly indistinguishable and inseparably intertwined. The article reveals the problems this poses for policy analysis and explores the extent to which the consolidation, consensualization and contestation of evidence in policy analysis offer alternative procedural paths to resolve these problems. KW - Evidence-based policy making KW - expertise KW - knowledge KW - policy analysis KW - wicked problems Y1 - 2017 U6 - https://doi.org/10.1177/0952076717733325 SN - 0952-0767 SN - 1749-4192 VL - 34 IS - 1 PB - Sage Publ. CY - London ER - TY - JOUR A1 - Ette, Ottmar T1 - Memory, history, knowledges of the living together on to know living together of the literature JF - Isegoría : revista de filosofía moral y política N2 - Cultures and societies develop in a certain moment and within a certain context an awareness of how to live together, which not only has to be enriched continuously, but can also be lost or destroyed to a greater or smaller measure. Literature is, in its capacity as highly dynamic and interactive heritage and generator of life knowledge, that multilingual wisdom, which in dense form can find basic gnosemes of a good living, knowing how to survive and how to live together, which are crucial for the future of our planet and its very different manifestations of life. KW - Memory KW - history KW - knowledge KW - live together KW - literature KW - Vargas Llosa KW - cultural diversity Y1 - 2011 SN - 1130-2097 IS - 45 SP - 545 EP - 573 PB - Consejo Superior de Investigaciones Cientificas CY - Madrid ER - TY - JOUR A1 - Wotschack, Philip A1 - Vladova, Gergana A1 - de Paiva Lareiro, Patricia A1 - Thim, Christof T1 - Learning via assistance systems in industrial manufacturing BT - an experimental study in an Industry 4.0 environment JF - Journal of workplace learning N2 - Purpose The purpose of this paper is to investigate how learning solely via an assistance system influences work performance compared with learning with a combination of an assistance system and additional training. While the training literature has widely emphasised the positive role of on-the-job training, particularly for groups that are often underrepresented in formalised learning situations, organisational studies have stressed the risks that emerge when holistic process knowledge is lacking and how this negatively affects work performance. This study aims at testing these negative effects within an experimental design. Design/methodology/approach This paper uses a laboratory experimental design to investigate how assistance-system-guided learning influences the individuals’ work performance and work satisfaction compared with assistance-system-guided learning combined with theoretical learning of holistic process knowledge. Subjects were divided into two groups and assigned to two different settings. In the first setting, the participants used the assistance systems as an orientation and support tool right at the beginning and learned the production steps exclusively in this way. In the second setting, subjects received an additional 10-min introduction (treatment) at the beginning of the experiment, including detailed information regarding the entire work process. Findings This study provides evidence that learners provided with prior process knowledge achieve a better understanding of the work process leading to higher levels of productivity, quality and work satisfaction. At the same time, the authors found evidence for differences among workers’ ability to process and apply this additional information. Subjects with lower productivity levels faced more difficulties processing and applying additional process information. Research limitations/implications Methodologically, this study goes beyond existing research on assistance systems by using a laboratory experimental design. Though the external validity of this method is limited by the artificial setting, it is a solid way of studying the impact of different usages of digital assistance systems in terms of training. Further research is required, however, including laboratory experiments with larger case numbers, company-level case studies and analyses of survey data, to further confirm the external validity of the findings of this study for the workplace. Practical implications This study provides some first evidence that holistic process knowledge, even in low-skill tasks, has an added value for the production process. This study contributes to firms' training policies by exploring new, digitalised ways of guided on-the-job training and demonstrates possible training benefits for people with lower levels of (initial) abilities and motivation. Social implications This study indicates the advantage for companies and societies to invest in additional skills and training and points at the limitations of assistance systems. This paper also contributes to training policies by exploring new, digitalised ways of guided on-the-job training and demonstrates possible training benefits for people with lower levels of (initial) abilities and motivation. Originality/value This study extends existing research on digital assistance systems by investigating their role in job-related-training. This paper contributes to labour sociology and organisational research by confirming the importance of holistic process knowledge as opposed to a solely task-oriented digital introduction. KW - information technology KW - training KW - knowledge KW - workplace learning KW - new technology Y1 - 2023 U6 - https://doi.org/10.1108/JWL-09-2022-0119 SN - 1366-5626 SN - 1758-7859 VL - 35 IS - 9 SP - 235 EP - 258 PB - Emerald CY - Bradford ER -