TY  - JOUR
A1  - Chujfi-La-Roche, Salim
A1  - Meinel, Christoph
T1  - Matching cognitively sympathetic individual styles to develop collective intelligence in digital communities
JF  - AI & society : the journal of human-centred systems and machine intelligence
N2  - Creation, collection and retention of knowledge in digital communities is an activity that currently requires being explicitly targeted as a secure method of keeping intellectual capital growing in the digital era. In particular, we consider it relevant to analyze and evaluate the empathetic cognitive personalities and behaviors that individuals now have with the change from face-to-face communication (F2F) to computer-mediated communication (CMC) online. This document proposes a cyber-humanistic approach to enhance the traditional SECI knowledge management model. A cognitive perception is added to its cyclical process following design thinking interaction, exemplary for improvement of the method in which knowledge is continuously created, converted and shared. In building a cognitive-centered model, we specifically focus on the effective identification and response to cognitive stimulation of individuals, as they are the intellectual generators and multiplicators of knowledge in the online environment. Our target is to identify how geographically distributed-digital-organizations should align the individual's cognitive abilities to promote iteration and improve interaction as a reliable stimulant of collective intelligence. The new model focuses on analyzing the four different stages of knowledge processing, where individuals with sympathetic cognitive personalities can significantly boost knowledge creation in a virtual social system. For organizations, this means that multidisciplinary individuals can maximize their extensive potential, by externalizing their knowledge in the correct stage of the knowledge creation process, and by collaborating with their appropriate sympathetically cognitive remote peers.
KW  - argumentation research
KW  - cyber humanistic
KW  - cognition
KW  - collaboration
KW  - knowledge building
KW  - knowledge management
KW  - teamwork
KW  - virtual groups
Y1  - 2017
U6  - https://doi.org/10.1007/s00146-017-0780-x
SN  - 0951-5666
SN  - 1435-5655
VL  - 35
IS  - 1
SP  - 5
EP  - 15
PB  - Springer
CY  - New York
ER  - 
TY  - CHAP
A1  - Vladova, Gergana
A1  - Ullrich, André
A1  - Sultanow, Eldar
A1  - Tobolla, Marinho
A1  - Sebrak, Sebastian
A1  - Czarnecki, Christian
A1  - Brockmann, Carsten
ED  - Klein, Maike
ED  - Krupka, Daniel
ED  - Winter, Cornelia
ED  - Wohlgemuth, Volker
T1  - Visual analytics for knowledge management
BT  - advantages for organizations and interorganizational teams
T2  - Informatik 2023
N2  - The management of knowledge in organizations considers both established long-term
processes and cooperation in agile project teams. Since knowledge can be both tacit and explicit, its transfer from the individual to the organizational knowledge base poses a challenge in organizations. This challenge increases when the fluctuation of knowledge carriers is exceptionally high. Especially in large projects in which external consultants are involved, there is a risk that critical, company-relevant knowledge generated in the project will leave the company with the external knowledge carrier and thus be lost. In this paper, we show the advantages of an early warning system for knowledge management to avoid this loss. In particular, the potential of visual analytics in the context of knowledge management systems is presented and discussed. We present a project for the development of a business-critical software system and discuss the first implementations and results.
KW  - knowledge management
KW  - visual analytics
KW  - knowledge transfer
KW  - teamwork
KW  - knowledge management system
KW  - tacit knowledge
KW  - explicit knowledge
Y1  - 2023
SN  - 978-3-88579-731-9
U6  - https://doi.org/10.18420/inf2023_187
SN  - 1617-5468
SP  - 1851
EP  - 1870
PB  - Gesellschaft für Informatik e.V. (GI)
CY  - Bonn
ER  -