TY - JOUR A1 - Alnoor, Alhamzah A1 - Tiberius, Victor A1 - Atiyah, Abbas Gatea A1 - Khaw, Khai Wah A1 - Yin, Teh Sin A1 - Chew, XinYing A1 - Abbas, Sammar T1 - How positive and negative electronic word of mouth (eWOM) affects customers’ intention to use social commerce? BT - a dual-stage multi group-SEM and ANN analysis JF - International journal of human computer interaction N2 - Advances in Web 2.0 technologies have led to the widespread assimilation of electronic commerce platforms as an innovative shopping method and an alternative to traditional shopping. However, due to pro-technology bias, scholars focus more on adopting technology, and slightly less attention has been given to the impact of electronic word of mouth (eWOM) on customers’ intention to use social commerce. This study addresses the gap by examining the intention through exploring the effect of eWOM on males’ and females’ intentions and identifying the mediation of perceived crowding. To this end, we adopted a dual-stage multi-group structural equation modeling and artificial neural network (SEM-ANN) approach. We successfully extended the eWOM concept by integrating negative and positive factors and perceived crowding. The results reveal the causal and non-compensatory relationships between the constructs. The variables supported by the SEM analysis are adopted as the ANN model’s input neurons. According to the natural significance obtained from the ANN approach, males’ intentions to accept social commerce are related mainly to helping the company, followed by core functionalities. In contrast, females are highly influenced by technical aspects and mishandling. The ANN model predicts customers’ intentions to use social commerce with an accuracy of 97%. We discuss the theoretical and practical implications of increasing customers’ intention toward social commerce channels among consumers based on our findings. Y1 - 2022 U6 - https://doi.org/10.1080/10447318.2022.2125610 SN - 1044-7318 SN - 1532-7590 SP - 1 EP - 30 PB - Taylor & Francis CY - New York ER - TY - JOUR A1 - Khaw, Khai Wah A1 - Alnoor, Alhamzah A1 - Al-Abrrow, Hadi A1 - Tiberius, Victor A1 - Ganesan, Yuvaraj A1 - Atshan, Nadia A. T1 - Reactions towards organizational change BT - a systematic literature review JF - Current psychology N2 - Regardless of the prevalence and value of change initiatives in contemporary organizations, these often face resistance by employees. This resistance is the outcome of change recipients’ cognitive and behavioral reactions towards change. To better understand the causes and effects of reactions to change, a holistic view of prior research is needed. Accordingly, we provide a systematic literature review on this topic. We categorize extant research into four major and several subcategories: micro and macro reactions. We analyze the essential characteristics of the emerging field of change reactions along research issues and challenges, benefits of (even negative) reactions, managerial implications, and propose future research opportunities. KW - reactions to organizational change KW - research framework KW - research issues KW - systematic literature review Y1 - 2022 U6 - https://doi.org/10.1007/s12144-022-03070-6 SN - 1046-1310 SN - 1936-4733 SP - 1 EP - 24 PB - Springer CY - New York ER - TY - JOUR A1 - Khaw, Khai Wah A1 - Camilleri, Mark A1 - Tiberius, Victor A1 - Alnoor, Alhamzah A1 - Zaidan, Ali Shakir T1 - Benchmarking electric power companies' sustainability and circular economy behaviors BT - using a hybrid PLS-SEM and MCDM approach JF - Environment, development and sustainability N2 - This research examines the impact of firms’ decision-making, crisis management, and risk-taking behaviors on their sustainability and circular economy behaviors through the mediating role of their eco-innovation behavior in the energy industry in Iraq. Firms are exploring applicable mechanisms to increase green practices. This requires the industry to possess the essential skills to overcome the challenges that reduce sustainable activities. We applied a dual-stage structural equation modeling (PLS-SEM) and a multi-criteria decision-making (MCDM) approach to explore the linear relationships between variables, determine the weight of the criteria, and rank energy companies based on a circular economy. The online questionnaire was sent to 549 managers and heads of departments of Iraqi electric power companies. Out of these, 384 questionnaires were collected. The results indicate that firms’ crisis management, decision-making, and risk-taking behaviors are significantly and positively linked to their eco-innovation behavior. This study confirms the significant and positive impact of firms’ eco-innovation behavior on their sustainability and circular economy behaviors. Likewise, eco-innovation behavior has a fully mediating role. For the MCDM methods, ranking energy companies according to the circular economy can support policymakers’ decisions to renew contracts with leading companies in the ranking. Practitioners can also impose government regulations on low-ranked companies. Thus, governments can reduce the problems of greenhouse gas emissions and other environmental pollution. KW - eco-innovation KW - circular economy KW - crisis management KW - decision-making KW - risk-taking KW - sustainability Y1 - 2023 U6 - https://doi.org/10.1007/s10668-023-02975-x SN - 1387-585X SN - 1573-2975 VL - 35 PB - Springer CY - Dordrecht ER - TY - JOUR A1 - Khaw, Khai Wah A1 - Thurasamy, Ramayah A1 - Al-Abrrow, Hadi A1 - Alnoor, Alhamzah A1 - Tiberius, Victor A1 - Abdullah, Hasan Oudah A1 - Abbas, Sammar T1 - Influence of generational status on immigrants’ entrepreneurial intentions to start new ventures BT - a framework based on structural equation modeling and multicriteria decision-making JF - Journal of entrepreneurship in emerging economies N2 - Purpose: This study aims to identify the intentions of immigrant entrepreneurs to start new projects by investigating the role of influence of institutional support, social context, cultural intelligence, self-efficacy, optimizing personality traits and hierarchy legitimacy on intentions to start new ventures. In addition, the strength of the relationship for such factors and intentions to start new ventures was determined through the moderator role of easy access to venture capital. Design/methodology/approach: To this end, this study complements the academic literature by integrating the structural equation modeling (SEM) and multiple-criteria decision-making (MCDM) techniques. Thus, the MCDM (i.e. analytic hierarchy process and vlsekriterijumska optimizcija i kaompromisno resenje [VIKOR]) is an effective approach to solving the problem of complexity and evaluation (i.e. multiple evaluation criteria, important criteria and data variation). Hence, to complete the strategic guideline solution, this study uses a survey for collecting data from 202 immigrants in Malaysia, Pakistan, Nigeria and Singapore. Findings The results from SEM prove several critical factors of immigrants’ entrepreneurs. These factors of immigrants’ entrepreneurs can be vital for academics and host countries. By focusing on these aspects and by developing some personality traits (such as self-efficacy and optimal personality traits), these factors can contribute a good deal to increasing the capabilities of immigrant’s entrepreneurs toward entrepreneurial intentions. In the validation, the statistical objective method indicates that the immigrants' prioritizations in all countries are supported by the systematic ranking. Thus, entrepreneurial intentions for immigrants can pursue the order proven by the VIKOR results. Research limitations/implications: This study has some significant practical and theoretical implications. Practically, the study findings will enable managers to develop strategies to support immigrants for entrepreneurial intentions to start new ventures. Originality/value: The novelty of the context under given circumstances of global environment adds to the originality of this study. Several previous studies have also emphasized the need for this type of study in other contexts. The findings can call managers’ attention toward a critical issue of immigrants’ entrepreneurial intentions to start new ventures. KW - institutional support KW - structural equation modeling KW - immigrants’ entrepreneurial intentions KW - multicriteria decision-making KW - AHP KW - VIKOR Y1 - 2021 U6 - https://doi.org/10.1108/JEEE-04-2021-0141 SN - 2053-4604 VL - 15 IS - 3 SP - 589 EP - 634 PB - Emerald CY - Bingley ER -