TY - JOUR A1 - Baier, Thomas A1 - Di Ciccio, Claudio A1 - Mendling, Jan A1 - Weske, Mathias T1 - Matching events and activities by integrating behavioral aspects and label analysis JF - Software and systems modeling N2 - Nowadays, business processes are increasingly supported by IT services that produce massive amounts of event data during the execution of a process. These event data can be used to analyze the process using process mining techniques to discover the real process, measure conformance to a given process model, or to enhance existing models with performance information. Mapping the produced events to activities of a given process model is essential for conformance checking, annotation and understanding of process mining results. In order to accomplish this mapping with low manual effort, we developed a semi-automatic approach that maps events to activities using insights from behavioral analysis and label analysis. The approach extracts Declare constraints from both the log and the model to build matching constraints to efficiently reduce the number of possible mappings. These mappings are further reduced using techniques from natural language processing, which allow for a matching based on labels and external knowledge sources. The evaluation with synthetic and real-life data demonstrates the effectiveness of the approach and its robustness toward non-conforming execution logs. KW - Process mining KW - Event mapping KW - Business process intelligence KW - Constraint satisfaction KW - Declare KW - Natural language processing Y1 - 2018 U6 - https://doi.org/10.1007/s10270-017-0603-z SN - 1619-1366 SN - 1619-1374 VL - 17 IS - 2 SP - 573 EP - 598 PB - Springer CY - Heidelberg ER - TY - JOUR A1 - Baier, Thomas A1 - Mendling, Jan A1 - Weske, Mathias T1 - Bridging abstraction layers in process mining JF - Information systems N2 - While the maturity of process mining algorithms increases and more process mining tools enter the market, process mining projects still face the problem of different levels of abstraction when comparing events with modeled business activities. Current approaches for event log abstraction try to abstract from the events in an automated way that does not capture the required domain knowledge to fit business activities. This can lead to misinterpretation of discovered process models. We developed an approach that aims to abstract an event log to the same abstraction level that is needed by the business. We use domain knowledge extracted from existing process documentation to semi-automatically match events and activities. Our abstraction approach is able to deal with n:m relations between events and activities and also supports concurrency. We evaluated our approach in two case studies with a German IT outsourcing company. (C) 2014 Elsevier Ltd. All rights reserved. KW - Process mining KW - Abstraction KW - Event mapping Y1 - 2014 U6 - https://doi.org/10.1016/j.is.2014.04.004 SN - 0306-4379 SN - 1873-6076 VL - 46 SP - 123 EP - 139 PB - Elsevier CY - Oxford ER - TY - JOUR A1 - Decker, Gero A1 - Mendling, Jan T1 - Process instantiation N2 - Although several process modeling languages allow one to specify processes with multiple start elements, the precise semantics of such models are often unclear, both from a pragmatic and from a theoretical point of view. This paper addresses the lack of research on this problem and introduces the CASU framework (from Creation, Activation, subscription, Unsubscription). The contribution of this framework is a systematic description of design alternatives for the specification of instantiation semantics of process modeling languages. We classify six prominent languages by the help of this framework. We validate the relevance of the CASU framework through empirical investigations involving a large set of process models from practice. Our work provides the basis for the design of new correctness criteria as well as for the formalization of Event-driven Process Chains (EPCs) and extension of the Business Process Modeling Notation (BPMN). It complements research such as the workflow patterns. Y1 - 2009 UR - http://www.sciencedirect.com/science/journal/0169023X U6 - https://doi.org/10.1016/j.datak.2009.02.013 SN - 0169-023X ER - TY - JOUR A1 - Günther, Oliver A1 - Leopold, Henrik A1 - Mendling, Jan T1 - Learning from quality issues of BPMN models from industry BT - extended abstract JF - CEUR Workshop Proceedings N2 - Many organizations use business process models for documenting their business operations. In recent years, the Business Process Model and Notation (BPMN) evolved into the leading standard for process modeling. However, BPMN is complex: The specification offers a huge variety of different elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN usage from the perspective of practitioners are still missing. We close this gap by analyzing a large set of BPMN 2.0 process models from practice. We found that particularly representational choices for splits and joins, the correct use of message flow, the proper decomposition of models, and the consistent labeling appear to be connected with quality issues. Based on our findings we give five recommendations how these issues can be avoided in the future. The work summarized in this extended abstract has been published in [LMG16]. KW - BPMN modeling guidelines KW - Modeling recommendations KW - Process model quality Y1 - 2016 UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-84996503810&origin=inward&txGid=98101b239363e3f806d7fadf22f788e2 SN - 1613-0073 VL - 1701 SP - 36 EP - 38 ER - TY - JOUR A1 - Günther, Oliver A1 - Leopold, Henrik A1 - Mendling, Jan T1 - Learning from quality issues of BPMN models from industry JF - IEEE Software N2 - Many organizations use business process models to document business operations and formalize business requirements in software-engineering projects. The Business Process Model and Notation (BPMN), a specification by the Object Management Group, has evolved into the leading standard for process modeling. One challenge is BPMN's complexity: it offers a huge variety of elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN use from the practitioners' perspective are still missing. To close this gap, researchers analyzed 585 BPMN 2.0 process models from six companies. They found that split and join representations, message flow, the lack of proper model decomposition, and labeling related to quality issues. They give five specific recommendations on how to avoid these issues. Y1 - 2016 U6 - https://doi.org/10.1109/MS.2015.81 SN - 0740-7459 VL - 33 IS - 4 SP - 26 EP - 33 PB - Inst. of Electr. and Electronics Engineers CY - Los Alamitos ER - TY - JOUR A1 - Leopold, Henrik A1 - Mendling, Jan A1 - Guenther, Oliver T1 - Learning from Quality Issues of BPMN Models from Industry JF - IEEE software N2 - Many organizations use business process models to document business operations and formalize business requirements in software-engineering projects. The Business Process Model and Notation (BPMN), a specification by the Object Management Group, has evolved into the leading standard for process modeling. One challenge is BPMN's complexity: it offers a huge variety of elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN use from the practitioners' perspective are still missing. To close this gap, researchers analyzed 585 BPMN 2.0 process models from six companies. They found that split and join representations, message flow, the lack of proper model decomposition, and labeling related to quality issues. They give five specific recommendations on how to avoid these issues. KW - process model quality KW - modeling guidelines KW - Business Process Model and Notation KW - BPMN KW - industry study KW - software engineering KW - software development Y1 - 2016 U6 - https://doi.org/10.1109/MS.2015.81 SN - 0740-7459 SN - 1937-4194 VL - 33 SP - 26 EP - 33 PB - Inst. of Electr. and Electronics Engineers CY - Los Alamitos ER - TY - JOUR A1 - Mendling, Jan A1 - Weber, Ingo A1 - van der Aalst, Wil A1 - Brocke, Jan Vom A1 - Cabanillas, Cristina A1 - Daniel, Florian A1 - Debois, Soren A1 - Di Ciccio, Claudio A1 - Dumas, Marlon A1 - Dustdar, Schahram A1 - Gal, Avigdor A1 - Garcia-Banuelos, Luciano A1 - Governatori, Guido A1 - Hull, Richard A1 - La Rosa, Marcello A1 - Leopold, Henrik A1 - Leymann, Frank A1 - Recker, Jan A1 - Reichert, Manfred A1 - Reijers, Hajo A. A1 - Rinderle-Ma, Stefanie A1 - Solti, Andreas A1 - Rosemann, Michael A1 - Schulte, Stefan A1 - Singh, Munindar P. A1 - Slaats, Tijs A1 - Staples, Mark A1 - Weber, Barbara A1 - Weidlich, Matthias A1 - Weske, Mathias A1 - Xu, Xiwei A1 - Zhu, Liming T1 - Blockchains for Business Process Management BT - Challenges and Opportunities JF - ACM Transactions on Management Information Systems N2 - Blockchain technology offers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this article, we outline the challenges and opportunities of blockchain for business process management (BPM). We first reflect how blockchains could be used in the context of the established BPM lifecycle and second how they might become relevant beyond. We conclude our discourse with a summary of seven research directions for investigating the application of blockchain technology in the context of BPM. KW - Blockchain KW - business process management KW - research challenges Y1 - 2018 U6 - https://doi.org/10.1145/3183367 SN - 2158-656X SN - 2158-6578 VL - 9 IS - 1 SP - 1 EP - 16 PB - Association for Computing Machinery CY - New York ER - TY - JOUR A1 - Nikaj, Adriatik A1 - Weske, Mathias A1 - Mendling, Jan T1 - Semi-automatic derivation of RESTful choreographies from business process choreographies JF - Software and systems modeling N2 - Enterprises reach out for collaborations with other organizations in order to offer complex products and services to the market. Such collaboration and coordination between different organizations, for a good share, is facilitated by information technology. The BPMN process choreography is a modeling language for specifying the exchange of information and services between different organizations at the business level. Recently, there is a surging use of the REST architectural style for the provisioning of services on the web, but few systematic engineering approach to design their collaboration. In this paper, we address this gap in a comprehensive way by defining a semi-automatic method for the derivation of RESTful choreographies from process choreographies. The method is based on natural language analysis techniques to derive interactions from the textual information in process choreographies. The proposed method is evaluated in terms of effectiveness resulting in the intervention of a web engineer in only about 10% of all generated RESTful interactions. KW - Business process choreographies KW - RESTful choreographies KW - Natural language analysis Y1 - 2019 U6 - https://doi.org/10.1007/s10270-017-0653-2 SN - 1619-1366 SN - 1619-1374 VL - 18 IS - 2 SP - 1195 EP - 1208 PB - Springer CY - Heidelberg ER - TY - BOOK A1 - Smirnov, Sergey A1 - Weidlich, Matthias A1 - Mendling, Jan A1 - Weske, Mathias T1 - Action patterns in business process models N2 - Business process management experiences a large uptake by the industry, and process models play an important role in the analysis and improvement of processes. While an increasing number of staff becomes involved in actual modeling practice, it is crucial to assure model quality and homogeneity along with providing suitable aids for creating models. In this paper we consider the problem of offering recommendations to the user during the act of modeling. Our key contribution is a concept for defining and identifying so-called action patterns - chunks of actions often appearing together in business processes. In particular, we specify action patterns and demonstrate how they can be identified from existing process model repositories using association rule mining techniques. Action patterns can then be used to suggest additional actions for a process model. Our approach is challenged by applying it to the collection of process models from the SAP Reference Model. N2 - Die zunehmende Bedeutung des Geschäftsprozessmanagements führt dazu, dass eine steigende Anzahl von Mitarbeitern eines Unternehmens mit der Erstellung von Prozessmodellen betraut ist. Um trotz dieser Tendenz die Qualität der Prozessmodelle, sowie ihre Homogenität sicherzustellen, sind entsprechende Modellierungshilfen unabdingbar. In diesem Bericht stellen wir einen Ansatz vor, welcher die Prozessmodellierung durch Empfehlungen unterstützt. Jene basieren auf sogenannten Aktionsmustern, welche typische Arbeitsblöcke darstellen. Neben der Definition dieser Aktionsmuster zeigen wir eine Methode zur Identifikation dieser Muster auf. Mittels Techniken der Assoziationsanalyse können die Muster automatisch aus einer Sammlung von Prozessmodellen extrahiert werden. Die Anwendbarkeit unseres Ansatzes wird durch eine Fallstudie auf Basis des SAP Referenzmodells illustriert. T3 - Technische Berichte des Hasso-Plattner-Instituts für Digital Engineering an der Universität Potsdam - 30 Y1 - 2009 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus-33586 SN - 978-3-86956-009-0 PB - Universitätsverlag Potsdam CY - Potsdam ER - TY - JOUR A1 - Weidlich, Matthias A1 - Mendling, Jan T1 - Perceived consistency between process models JF - Information systems N2 - Process-aware information systems typically involve various kinds of process stakeholders. That, in turn, leads to multiple process models that capture a common process from different perspectives and at different levels of abstraction. In order to guarantee a certain degree of uniformity, the consistency of such related process models is evaluated using formal criteria. However, it is unclear how modelling experts assess the consistency between process models, and which kind of notion they perceive to be appropriate. In this paper, we focus on control flow aspects and investigate the adequacy of consistency notions. In particular, we report findings from an online experiment, which allows us to compare in how far trace equivalence and two notions based on behavioural profiles approximate expert perceptions on consistency. Analysing 69 expert statements from process analysts, we conclude that trace equivalence is not suited to be applied as a consistency notion, whereas the notions based on behavioural profiles approximate the perceived consistency of our subjects significantly. Therefore, our contribution is an empirically founded answer to the correlation of behaviour consistency notions and the consistency perception by experts in the field of business process modelling. KW - Process model consistency KW - Consistency perception KW - Behavior equivalence KW - Model refinement Y1 - 2012 U6 - https://doi.org/10.1016/j.is.2010.12.004 SN - 0306-4379 VL - 37 IS - 2 SP - 80 EP - 98 PB - Elsevier CY - Oxford ER -