TY - CHAP A1 - Clausen, Sünje A1 - Brünker, Felix A1 - Stieglitz, Stefan T1 - Towards responsible augmentation BT - identifying characteristics of AI-based technology with ethical implications for knowledge workers T2 - ACIS 2023 proceedings N2 - Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology (“augmentation”). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work. KW - artificial intelligence KW - augmentation KW - taxonomy KW - human-AI interaction KW - ethics Y1 - 2023 UR - https://aisel.aisnet.org/acis2023/123/ PB - Australasian Association for Information Systems CY - Wellington ER - TY - RPRT A1 - Clausen, Sünje A1 - Stieglitz, Stefan A1 - Wloka, Michelle T1 - Between reality & fantasy BT - transforming influencer relations through synthetic media T2 - Communication insights N2 - Synthetische Medien ermöglichen die zunehmend automatisierte Erstellung virtueller Influencer, von denen bereits einige Millionen Follower in sozialen Medien gewonnen haben. Unter der Leitung von Professor Stefan Stieglitz und Sünje Clausen (Universität Potsdam) und in Kooperation mit Sanofi hat ein Forschungsprojekt untersucht, wie computergenerierten Charaktere für die Influencer-Kommunikation im Unternehmensumfeld genutzt werden können. Nähere Informationen zu den Forschungsergebnissen können in der Communication Insights nachgelesen werden: eine kurze Einführung in die Influencer-Kommunikation, potenziellen Vorteile als auch Herausforderungen von virtuellen Influencern, Tipps für den Prozess der Gestaltung und Nutzung eines virtuellen Influencers. Y1 - 2023 UR - https://hdl.handle.net/10419/280991 U6 - https://doi.org/10419/280991 SN - 2749-893X VL - 19 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - CHAP A1 - Kocur, Alexander A1 - Clausen, Sünje A1 - Hofeditz, Lennart A1 - Brünker, Felix A1 - Fromm, Jennifer A1 - Stieglitz, Stefan T1 - Fighting false information BT - designing a conversational agent for public sector organizations T2 - ECIS 2023 research-in-progress papers N2 - The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems. KW - false information KW - conversational agents KW - crisis communication KW - media literacy Y1 - 2023 UR - https://aisel.aisnet.org/ecis2023_rip/65 PB - AIS Electronic Library (AISeL) CY - [Erscheinungsort nicht ermittelbar] ER - TY - RPRT A1 - Stieglitz, Stefan A1 - Zerfaß, Ansgar A1 - Wloka, Michelle A1 - Clausen, Sünje T1 - Communications trend radar 2024 BT - information inflation, AI literacy, workforce shift, content integrity & decoding humans T2 - Communication insights N2 - What does the future hold for corporate communications? The Communications Trend Radar is an applied research project. On an annual basis, it identifies relevant trends for corporate communications from the fields of society, management, and technology. The research team at the University of Potsdam (Professor Stefan Stieglitz, Sünje Clausen, MS.) and Leipzig University (Professor Ansgar Zerfass, Dr Michelle Wloka) identified the following trends for 2024: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. More information on the trends can be found in the Communications Trend Radar Report 2024 N2 - Wo steht die Kommunikationsbranche und wohin wird sie sich entwickeln? Der Communications Trend Radar ist eine wissenschaftliche, interessensunabhängige Studie, die jedes Jahr relevante Trends für die Unternehmenskommunikation aus den Bereichen Gesellschaft, Management und Technologie herausarbeitet. Das Forschungsteam der Universität Potsdam (Prof. Dr. Stefan Stieglitz, Sünje Clausen, M.Sc.) und der Universität Leipzig (Prof. Dr. Ansgar Zerfaß, Dr. Michelle Wloka) identifiziert für 2024 die Trends: Information Inflation, AI Literacy, Workforce Shift, Content Integrity, Decoding Humans. Weitere Informationen zu den Trends können im Communications Trend Radar Report 2024 nachgelesen werden. Y1 - 2024 UR - https://hdl.handle.net/10419/284410 U6 - https://doi.org/10419/284410 SN - 2749-893X VL - 20 PB - Academic Society for Management & Communication CY - Leipzig ER - TY - RPRT A1 - Zerfaß, Ansgar A1 - Stieglitz, Stefan A1 - Clausen, Sünje A1 - Ziegele, Daniel A1 - Berger, Karen T1 - Communications trend radar 2023 BT - state revival, scarcity management, unimagination, augmented workflows & parallel worlds T2 - Communication insights N2 - How do social changes, new technologies or new management trends affect communication work? A team of researchers at Leipzig University and the University of Potsdam (Germany) observed new developments in related disciplines. As a result, the five most important trends for corporate communications are identified annually and published in the Communications Trend Radar. Thus, Communications managers can identify challenges and opportunities at an early stage, take a position, address issues and make decisions. For 2023, the Communications Trend Radar identifies five key trends for corporate communications: State Revival, Scarcity Management, Unimagination, Parallel Worlds, Augemented Workflows. KW - public relation KW - trend KW - country KW - stakeholders KW - bottleneck KW - resilience KW - artificial intelligence KW - virtual reality Y1 - 2023 UR - https://hdl.handle.net/10419/270993 U6 - https://doi.org/10419/270993 SN - 2749-893X VL - 17 PB - Academic Society for Management & Communication CY - Leipzig ER -