TY - JOUR A1 - Jantz, Bastian A1 - Klenk, Tanja A1 - Larsen, Flemming A1 - Wiggan, Jay T1 - Marketization and Varieties of Accountability Relationships in Employment Services BT - Comparing Denmark, Germany, and Great Britain JF - Administration & society N2 - In the past decade, European countries have contracted out public employment service functions to activate working-age benefit clients. There has been limited discussion of how contracting out shapes the accountability of employment services or is shaped by alternative democratic, administrative, or network forms of accountability. This article examines employment service accountability in Germany, Denmark, and Great Britain. We find that market accountability instruments are additional instruments, not replacements. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model. KW - marketization KW - accountability KW - employment services KW - Denmark KW - Germany KW - Great Britain Y1 - 2018 U6 - https://doi.org/10.1177/0095399715581622 SN - 0095-3997 SN - 1552-3039 VL - 50 IS - 3 SP - 321 EP - 345 PB - Sage Publ. CY - Thousand Oaks ER - TY - JOUR A1 - Jann, Werner A1 - Jantz, Bastian A1 - Kuehne, Alexander A1 - Schulze-Gabrechten, Lena T1 - The Flood Crisis in Germany 2013 JF - Societal Security and Crisis Management N2 - In 2013, large floods affected Germany heavily. The natural disaster transcended jurisdictional and organisational boundaries, necessitating a coordinative effort by disaster relief forces and their administrative and political leadership. In the aftermath, politicians and experts praised the improvement of the German system of crisis management, also in direct comparison with the response to the last German “flood of the century” of 2002. This chapter takes a public policy and organisational perspective to analyse the German disaster relief governance throughout all four crisis management phases. By highlighting the central features of the German governance arrangements and the main organisational changes implemented in reaction to the previous flood in 2002, we find that Whole-of-Government approaches are increasingly used by the federal and Länder government. Y1 - 2018 SN - 978-3-319-92303-1 SN - 978-3-319-92302-4 U6 - https://doi.org/10.1007/978-3-319-92303-1_4 SP - 75 EP - 93 PB - Palgrave Macmillan CY - Cham ER - TY - GEN A1 - Jantz, Bastian A1 - Jann, Werner T1 - Mapping accountability changes in labour market administrations BT - from concentrated to shared accountability? N2 - The article explores how recent changes in the governance of employment services in three European countries (Denmark, Germany and Norway) have influenced accountability relationships. The overall assumption in the growing literature about accountability is that the number of actors involved in accountability arrangements is rising, that accountability relationships are becoming more numerous and complex, and that these changes may lead to contradictory accountability relationships, and finally to ‘multi accountability disorder’. The article tries to explore these assumptions by analysing the different actors involved and the information requested in the new governance arrangements in all three countries. It concludes that the considerable changes in organizational arrangements and more managerial information demanded and provided have led to more shared forms of accountability. Nevertheless, a clear development towards less political or administrative accountability could not be observed. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 85 KW - accountability KW - Denmark KW - Germany KW - labour market administration KW - Norway KW - public employment service KW - welfare state reform Y1 - 2018 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-403642 VL - 79 IS - 3 ER - TY - THES A1 - Jantz, Bastian T1 - The dynamics of accountability in public sector reforms T1 - Accountability-Dynamiken und Reformen des öffentlichen Sektors N2 - This PhD thesis is essentially a collection of six sequential articles on dynamics of accountability in the reformed employment and welfare administration in different countries. The first article examines how recent changes in the governance of employment services in three European countries (Denmark, Germany and Norway) have influenced accountability relationships from a very wide-ranging perspective. It starts from the overall assumption in the literature that accountability relationships are becoming more numerous and complex, and that these changes may lead to multiple accountability disorder. The article explores these assumptions by analyzing the different actors involved and the information requested in the new governance arrangements in all three countries. It concludes that the considerable changes in organizational arrangements and more managerial information demanded and provided have led to more shared forms of accountability. Nevertheless, a clear development towards less political or administrative accountability could not be observed. The second article analyzes how the structure and development of reform processes affect accountability relationships and via what mechanisms. It is distinguished between an instrumental perspective and an institutional perspective and each of these perspectives takes a different view on the link between reforms and concrete action and results. By taking the welfare reforms in Norway and Germany as an example, it is shown that the reform outcomes in both countries are the result of a complex process of powering, puzzling and institutional constraints where different situational interpretations of problems, interests and administrative legacies had to be balanced. Accountability thus results not from a single process of environmental necessity or strategic choice, but from a dynamic interplay between different actors and institutional spheres. The third article then covers a specific instrument of public sector reforms, i.e. the increasing use of performance management. The article discusses the challenges and ambiguities between performance management and different forms of accountability based on the cases of the reformed welfare administration in Norway and Germany. The findings are that the introduction of performance management creates new accountability structures which influence service delivery, but not necessarily in the direction expected by reform agents. Observed unintended consequences include target fixation, the displacement of political accountability and the predominance of control aspects of accountability. The fourth article analyzes the accountability implications of the increasingly marketized models of welfare governance. It has often been argued that relocating powers and discretion to private contractors involve a trade-off between democratic accountability and efficiency. However, there is limited empirical evidence of how contracting out shapes accountability or is shaped by alternative democratic or administrative forms of accountability. Along these lines the article examines employment service accountability in the era of contracting out in Germany, Denmark and Great Britain. It is found that market accountability instruments are complementary instruments, not substitutes. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model. The fifth and sixth articles focus on the diagonal accountability relationships between public agencies, supreme audit institutions (SAI) and parental ministry or parliament. The fifth article examines the evolving role of SAIs in Denmark, Germany and Norway focusing particularly on their contribution to public accountability and their ambivalent relationship with some aspects of public sector reform in the welfare sector. The article analyzes how SAIs assess New Public Management inspired reforms in the welfare sector in the three countries. The analysis shows that all three SAIs have taken on an evaluative role when judging New Public Management instruments. At the same time their emphasis on legality and compliance can be at odds with some of the operating principles introduced by New Public Management reforms. The sixth article focuses on the auditing activities of the German SAI in the field of labor market administration as a single in-depth case study. The purpose is to analyze how SAIs gain impact in diagonal accountability settings. The results show that the direct relationship between auditor and auditee based on cooperation and trust is of outstanding importance for SAIs to give effect to their recommendations. However, if an SAI has to rely on actors of diagonal accountability, it is in a vulnerable position as it might lose control over the interpretation of its results. N2 - Die öffentliche Verwaltung sieht sich einem immer stärker werdenden Legitimationsdruck ausgesetzt, da Verwaltungshandeln nicht mehr nur innerhalb hierarchisch strukturierter Behörden erfolgt, sondern eine Vielzahl von Akteuren (öffentlich und privat) – mit für den Bürger teilweise unklaren Zuständigkeiten – beteiligt sind. Die Beziehungen zwischen den Akteuren innerhalb dieser Netzwerke folgen nicht länger einer klaren Hierarchie, sondern es entwickeln sich unübersichtliche Strukturen, innerhalb derer es schwierig ist, konkrete Instanzen zur Verantwortung zu ziehen. Die Pluralisierung und Dynamisierung von Governance-Strukturen verändert somit die Legitimationsgrundlage staatlichen Handelns. Kritische Stimmen sprechen in diesem Zusammenhang gar von einem Legitimationsdefizit. Zentral innerhalb dieser Diskussion ist das Konzept der Accountability, definiert als Beziehung, in deren Rahmen ein Akteur einem anderen Akteur gegenüber eine Verpflichtung zur Rechenschaft eingeht und von diesem Gegenüber für diese Rechenschaft im Gegenzug legitimiert wird oder auch sanktioniert werden kann. Ganz im Gegensatz zu der gestiegenen Aufmerksamkeit für Accountability fehlt es derzeit an einer systematischen Diskussion über den Bedeutungs- und Formenwandel von Accountability. Accountability-Phänomene werden weiterhin mit den Maßstäben tradierter und vergleichsweise statischer Accountability-Konzepte behandelt. Die vorliegende Arbeit setzt hier an, indem Accountability als soziale Beziehung konzeptualisiert und analysiert wird. Accountability-Beziehungen sind somit als dynamische Arrangements zu verstehen, die Prozesse des Wandels, der Reform, Veränderung, Hybridisierung oder Transformation durchlaufen können. Dieses konzeptionelle Verständnis von Accountability-Dynamiken wird in der Folge auf die jüngsten Reformen im Wohlfahrtsstaat, insbesondere in der Arbeitsmarktpolitik, angewendet. Wohlfahrtsstattliche Systeme stehen seit geraumer Zeit unter Reform- und Anpassungsdruck, gängige Kritikpunkte sind mangelnde Effizienz und Nachhaltigkeit sowie sinkende öffentliche Unterstützung. Politische Legitimität und Verantwortlichkeit ist dabei eine der Grundvoraussetzungen für das Fortbestehen des Wohlfahrtsstaates kontinentaleuropäischer Prägung. Daher untersucht die Arbeit, in welcher Form die jüngsten Wohlfahrtsstaatreformen die Accountability-Strukturen beeinflusst haben. Dabei haben die jüngsten Modernisierungsansätze im Zuge der internationalen Reformbewegung des „New Public Management“ auch im Bereich der Arbeitsmarktverwaltung das Verhältnis zwischen demokratischer, politischer Accountability auf der einen Seite und organisatorischer Autonomie der administrativen Einheiten zur Erbringung von arbeitsmarktpolitischen Dienstleistungen auf der anderen Seite, verändert. Somit gerät das Spannungsverhältnis zwischen Legitimation und Effizienz in den Blickpunkt. Wie können die unterschiedlichen Verantwortlichkeiten (Ergebnis- und Leistungsverantwortung der dezentralen Ebenen und politische Verantwortung der gewählten Körperschaften) verknüpft werden? Wie verändert sich die Rechenschaftspflicht nachgeordneter Organisationen im Bereich der Arbeitsmarktpolitik durch zunehmende autonome Kompetenzen? Der Analysefokus richtet sich somit primär auf Organisationsreformen und deren Einfluss auf die Veränderung der Verantwortlichkeitsstrukturen in der Arbeitsmarktverwaltung in unterschiedlichen Ländern (Norwegen, Dänemark, Großbritannien und Deutschland). KW - accountability KW - administrative reforms KW - employment services KW - Accountability KW - Rechenschaftspflicht KW - Verwaltungsreformen KW - Arbeitsmarktpolitik Y1 - 2015 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-78131 ER - TY - JOUR A1 - Fuertes, Vanesa A1 - Jantz, Bastian A1 - Klenk, Tanja A1 - McQuaid, Ronald T1 - Between cooperation and competition: The organisation of employment service delivery in the UK and Germany JF - International journal of social welfare N2 - The increased emphasis on labour market activation in many European countries has led to new forms of governance in recent decades. Primarily through qualitative data and document analysis, this article compares the restructuring of labour market service delivery in the UK and Germany. The comparison suggests the emergence of complex governance arrangements that seek to balance public regulation and accountability with the creation of room for market competition. As a result, we can observe in both countries a greater use of markets, but also of rules. While in both countries the relationships between different providers of labour market services can best be described as a mixture of cooperation and competition, differences exist in terms of instruments and the comprehensiveness of coordination initiatives. The findings suggest that the distinctions between governance models may be more important in theory than in practice, although the combinations of theoretical forms vary in different circumstances. KW - activation KW - coordination KW - employment services KW - Germany KW - governance KW - UK Y1 - 2014 U6 - https://doi.org/10.1111/ijsw.12100 SN - 1369-6866 SN - 1468-2397 VL - 23 SP - S71 EP - S86 PB - Wiley-Blackwell CY - Hoboken ER - TY - JOUR A1 - Jann, Werner A1 - Jantz, Bastian T1 - Mapping accountability changes in labour market administration : from concentrated to shared accountability? Y1 - 2013 ER - TY - JOUR A1 - Jantz, Bastian A1 - Jann, Werner T1 - Mapping accountability changes in labour market administrations from concentrated to shared accountability? JF - International review of administrative sciences : an international journal of comparative public administration N2 - The article explores how recent changes in the governance of employment services in three European countries (Denmark, Germany and Norway) have influenced accountability relationships. The overall assumption in the growing literature about accountability is that the number of actors involved in accountability arrangements is rising, that accountability relationships are becoming more numerous and complex, and that these changes may lead to contradictory accountability relationships, and finally to multi accountability disorder'. The article tries to explore these assumptions by analysing the different actors involved and the information requested in the new governance arrangements in all three countries. It concludes that the considerable changes in organizational arrangements and more managerial information demanded and provided have led to more shared forms of accountability. Nevertheless, a clear development towards less political or administrative accountability could not be observed. KW - accountability KW - Denmark KW - Germany KW - labour market administration KW - Norway KW - public employment service KW - welfare state reform Y1 - 2013 U6 - https://doi.org/10.1177/0020852313477764 SN - 0020-8523 VL - 79 IS - 2 SP - 227 EP - 248 PB - Sage Publ. CY - London ER - TY - JOUR A1 - Jann, Werner A1 - Jantz, Bastian T1 - The development of policy analysis in Germany : practical problems and theoretical concepts Y1 - 2013 SN - 978-1- 44730-625-2 ER - TY - JOUR A1 - Jann, Werner A1 - Jantz, Bastian A1 - Gebhardt, Thomas T1 - Interdisziplinäre Ausbildung und Forschung für den öffentlichen Sektor Y1 - 2011 SN - 1865-4789 ER - TY - JOUR A1 - Bach, Tobias A1 - Jantz, Bastian A1 - Veit, Sylvia T1 - Verwaltungspolitik als Politikfeld Y1 - 2011 SN - 978-3-531- 17546-1 ER -