TY - JOUR A1 - Marienfeldt, Justine A1 - Kühler, Jakob A1 - Kuhlmann, Sabine A1 - Proeller, Isabella T1 - Kommunale Verwaltungsdigitalisierung im föderalen Kontext T1 - Local government digitalization in a federal context BT - ein europäischer Ländervergleich BT - a European country comparison JF - der moderne staat – Zeitschrift für Public Policy, Recht und Management N2 - Dieser Beitrag vergleicht die kommunale Verwaltungsdigitalisierung in Deutschland, Österreich und der Schweiz (DACH-Länder) als Vertreter der kontinentaleuropäisch-föderalen Verwaltungstradition bei zugleich unterschiedlichen Digitalisierungsansätzen und -fortschritten. Basierend auf Interviews mit 22 Expert*innen und Beobachtungen in je einer Kommune pro Land sowie Dokumenten-, Literatur- und Sekundärdatenanalysen untersucht die Studie, wie Verwaltungsdigitalisierung im Mehrebenensystem organisiert ist und welche Rolle dabei das Verwaltungsprofil spielt sowie welche Innovationsschwerpunkte die Kommunen im Hinblick auf die Leistungserbringung und die internen Prozesse setzen. Die Ergebnisse zeigen, dass der hohe Grad lokaler Autonomie den Kommunen ermöglicht, eigene Akzente in der Verwaltungsdigitalisierung zu setzen. Zugleich wirken die stark verflochtenen komplexen Entscheidungsstrukturen und hohen Koordinationsbedarfe in verwaltungsföderalen Systemen, die in Deutschland am stärksten, in Österreich etwas schwächer und in der Schweiz am geringsten ausgeprägt sind, als Digitalisierungshemmnisse. Ferner weisen die Befunde auf eine unitarisierende Wirkung der Verwaltungsdigitalisierung als Reformbereich hin. Insgesamt trägt die Studie zu einem besseren Verständnis dafür bei, welche Problematik die Verwaltungsdigitalisierung für föderal-dezentrale Verwaltungsmodelle mit sich bringt. N2 - This article compares the digitalization of local government in Germany, Austria and Switzerland (DACH countries) as representatives of the continental European federal administrative tradition, but with different approaches to and progress in digitalization. Based on interviews with 22 experts and observations in one municipality per country as well as document, literature and secondary data analyses, the study examines how administrative digitalization is organized in the multi-level system and what role the administrative profile plays in this, as well as what innovation priorities the municipalities set with regard to service provision and internal processes. The results show that the high degree of local autonomy enables the municipalities to set their own innovation priorities. Simultaneously, the highly intertwined complex decision-making structures and need for coordination in federal administrative systems, which are most pronounced in Germany, somewhat weaker in Austria and least pronounced in Switzerland, act as barriers to digitalization. Furthermore, the findings point to a unitarizing effect of administrative digitalization as an area of reform. Overall, the study contributes to a better understanding of the problems that administrative digitalization poses for federal-decentralized administrative systems. KW - digitalization KW - administrative reform KW - local government KW - DACH countries KW - comparative case study KW - Digitalisierung KW - Verwaltungsreform KW - Kommunen KW - DACH-Länder KW - Vergleich Y1 - 2024 UR - https://www.wiso-net.de/document/DMS__98bb1422067fd8d5bd11f47f8f2651fab936d2ce U6 - https://doi.org/10.3224/dms.v17i1.03 SN - 1865-7192 SN - 2196-1395 VL - 17 IS - 1 SP - 35 EP - 59 PB - Verlag Barbara Budrich CY - Leverkusen-Opladen ER - TY - GEN A1 - Fischer, Caroline A1 - Siegel, John A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas T1 - Resilience through digitalisation BT - how individual and organisational resources affect public employees working from home during the COVID-19 pandemic T2 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe N2 - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. T3 - Zweitveröffentlichungen der Universität Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe - 168 KW - resilience KW - digitalisation KW - innovation KW - telework KW - work-place behavior KW - capacity KW - job demands-resources model KW - multi-level study Y1 - 2022 U6 - http://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:kobv:517-opus4-608040 SN - 1867-5808 IS - 4 ER - TY - CHAP A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas A1 - Adam, Jan P. T1 - Coronitalization BT - Effekte der Corona-Pandemie auf die Digitalisierung der Verwaltung T2 - Handbuch Digitalisierung der Verwaltung N2 - Nach mehreren Jahren weltweiter Pandemie ist deutlich geworden, dass Corona Verwaltungshandeln in erheblichem Maße beeinflusst und bestimmt hat. Dieser Beitrag fasst die Forschung und empirischen Erkenntnisse zur Verwaltungsdigitalisierung während der Corona-Pandemie in Deutschland thematisch zusammen. Dabei wird untersucht, inwiefern die Kontaktbeschränkungen und Infektionsschutzmaßnahmen die Digitalisierungsvorhaben in der öffentlichen Verwaltung beeinflusst und vorangebracht haben. Insgesamt ist von einem Schub für die Digitalisierung durch die Corona-Pandemie auszugehen. Eine solche Coronitalization äußerte sich vor allem in verstärkten Investitionen in IKT und E-Services und der vermehrten Abkehr von analogen Prozessen sowie dem Einsatz flexibler Arbeitsmodelle, wie dem Homeoffice, unter Zuhilfenahme digitaler Infrastruktur. KW - Corona KW - Digitalisierung KW - Verwaltung KW - Transformation KW - E-Government Y1 - 2023 SN - 978-3-82525-929-7 SN - 978-3-83855-929-2 U6 - https://doi.org/10.36198/9783838559292 SP - 34 EP - 55 PB - transcript CY - Bielefeld ER - TY - JOUR A1 - Fischer, Caroline A1 - Siegel, John A1 - Proeller, Isabella A1 - Drathschmidt, Nicolas T1 - Resilience through digitalisation BT - How individual and organisational resources affect public employees working from home during the COVID-19 pandemic JF - Public management review N2 - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. KW - resilience KW - digitalisation KW - innovation KW - telework KW - work-place behavior KW - capacity KW - job demands-resources model KW - multi-level study Y1 - 2022 U6 - https://doi.org/10.1080/14719037.2022.2037014 SN - 1471-9037 SN - 1471-9045 VL - 25 IS - 4 SP - 808 EP - 835 PB - Routledge, Taylor & Francis CY - London ER - TY - CHAP A1 - Proeller, Isabella A1 - Siegel, John Philipp A1 - Adam, Jan P. ED - Corsten, Hans ED - Roth, Stefan T1 - Digitalisierung der öffentlichen Verwaltung T2 - Handbuch Digitalisierung Y1 - 2021 SN - 978-3-8006-6562-4 SN - 978-3-8006-6563-1 SP - 1099 EP - 1120 PB - Franz Vahlen CY - München ER - TY - CHAP A1 - Siegel, John A1 - Proeller, Isabella ED - Schedler, Kuno T1 - Strategic management in public administration T2 - Elgar encyclopedia of public management N2 - Strategic management is the deliberate engagement of an administration with the challenges of fulfilling its mission and ensuring and improving its ability to act by clarifying measures of success, an understanding of how to influence patterns of action, and organiza-tional learning. In this respect, it is not just about planning, but about an understanding of the emerging strategies of the administration in fulfilling its tasks and the use of opportunities for performance improvement, taking into account stakeholder expectations, resource base and organizational capabilities. KW - strategy KW - performance KW - leadership KW - change KW - digitalization Y1 - 2022 SN - 978-1-80037-548-2 SN - 978-1-80037-549-9 U6 - https://doi.org/10.4337/9781800375499.strategic SP - 302 EP - 306 PB - Edward Elgar Publishing CY - Cheltenham ER - TY - CHAP A1 - Proeller, Isabella A1 - Siegel, John ED - Schedler, Kuno T1 - 'Tools' in public management BT - how efficiency and effectiveness are thought to be controlled T2 - Elgar encyclopedia of public management N2 - Tools are methods or procedures, and thus operational patterns of action, applied in public administrations to solve standard problems. It is also possible to consider them as structured communication according to professional standards aiming at complexity reduction. Regularly, tools in management stem on a deductive-synoptic rationale offering a seemingly ‘objective’ decision basis. They have a strong formative influence on the organization, regularly also beyond the intended effects. The prominence of tools is sometimes confused with management as such, e.g. introducing tools is mistaken as equivalent to managing for a particular purpose. However, tools have to be closely and carefully managed regarding the objectives and purposes they should serve. KW - cost cutting KW - instruments KW - methods KW - tools KW - zero-based budgeting Y1 - 2022 SN - 978-1-80037-548-2 SN - 978-1-80037-549-9 U6 - https://doi.org/10.4337/9781800375499.tools SP - 186 EP - 190 PB - Edward Elgar Publishing CY - Cheltenham ER - TY - CHAP A1 - Fischer, Caroline A1 - Proeller, Isabella A1 - Siegel, John A1 - Drathschmidt, Nicolas ED - Klenk, Tanja ED - Nullmeier, Frank ED - Wewer, Göttrik T1 - Virtuelle Teams und Homeoffice T2 - Handbuch Digitalisierung in Staat und Verwaltung N2 - Das Arbeiten im Homeoffice war in der deutschen öffentlichen Verwaltung vor der Covid-19 Pandemie kein verbreitetes Arbeitsmodell. Mit der Pandemie änderte sich die Situation unerwartet und womöglich auch nachhaltig. Vor dem Hintergrund unterschiedlicher Erfahrungen ist die Frage nicht mehr ob, sondern wie zukünftig in der Verwaltung mobil, flexibel und dezentral sowie in virtuellen Teams gearbeitet werden kann und soll. Dieser Beitrag untersucht diese Konzepte genauer, veranschaulicht deren praktische Anwendung und erörtert entsprechende Perspektiven für das zukünftige Arbeiten im öffentlichen Dienst. KW - Homeoffice KW - Corona KW - Telearbeit KW - Verwaltung KW - digitale Führung KW - flexible Arbeitsmodelle KW - virtuelle Führung Y1 - 2022 SN - 978-3-658-23669-4 U6 - https://doi.org/10.1007/978-3-658-23669-4_88-1 SP - 1 EP - 13 PB - Springer VS CY - Wiesbaden ER - TY - JOUR A1 - Proeller, Isabella A1 - Siegel, John T1 - Public Management Reforms in Germany BT - New Steering Model and Financial Management Reforms JF - Public Administration in Germany N2 - This chapter describes the most prominent public management reform trajectories in German public administration over the past decades since unification. In the 1990s, the New Steering Model emerged as a German variant of the NPM. Since the mid-2000s, local governments in Germany have been subjected to a mandatory reform of their budgeting and accounting system known as the New Municipal Financial Management reforms. Both reforms have led to a substantial change in terms of internal decentralisation, customer orientation, transparency in resource use and the financial situation of administrative bodies. But the emerging reform patterns and their impacts have not replaced the dominance of a strong legalist culture with hierarchical, centralised control. However, in the course of the reforms, a citizen-customer perspective, more participation of citizens and limited application of new management instruments have been accommodated within the persisting bureaucratic system. Y1 - 2021 SN - 978-3-030-53696-1 SN - 978-3-030-53697-8 U6 - https://doi.org/10.1007/978-3-030-53697-8_22 SP - 393 EP - 410 PB - Palgrave Macmillan CY - Cham ER - TY - JOUR A1 - Kuhlmann, Sabine A1 - Proeller, Isabella A1 - Schiemanke, Dieter A1 - Ziekow, Jan T1 - German Public Administration BT - Background and Key Issues JF - Public Administration in Germany N2 - The international community of public administration and administrative sciences shows a great interest in the basic features of the German administrative system. The German public administration with its formative decentralisation (called: administrative federalism) is regarded as a prime example of multilevel governance and strong local self-government. Furthermore, over the past decades, the traditional profile of the German administrative system has significantly been reshaped and remoulded through reforms, processes of modernisation and the transformation process in East Germany. Studies on the German administrative system should focus especially on key institutional features of public administration; changing relationships between public administration, society and the private sector; administrative reforms at different levels of the federal system; and new challenges and modernisation approaches, such as digitalisation, open government and better regulation. Y1 - 2021 SN - 978-3-030-53696-1 SN - 978-3-030-53697-8 U6 - https://doi.org/10.1007/978-3-030-53697-8_1 SP - 1 EP - 13 PB - Palgrave Macmillan CY - Cham ER -