TY - JOUR A1 - Abeler, Johannes A1 - Calaki, Juljana A1 - Andree, Kai A1 - Basek, Christoph T1 - The power of apology N2 - How should firms react to customer complaints after an unsatisfactory purchase? In a field experiment, we test the effect of different reactions and find that a cheap-talk apology yields significantly better outcomes for the firm than offering a monetary compensation. Y1 - 2010 UR - http://www.sciencedirect.com/science/journal/01651765 U6 - https://doi.org/10.1016/j.econlet.2010.01.033 SN - 0165-1765 ER - TY - JOUR A1 - Abramova, Olga A1 - Wagner, Amina A1 - Olt, Christian M. A1 - Buxmann, Peter T1 - One for all, all for one BT - social considerations in user acceptance of contact tracing apps using longitudinal evidence from Germany and Switzerland JF - International Journal of Information Management N2 - We propose a conceptual model of acceptance of contact tracing apps based on the privacy calculus perspective. Moving beyond the duality of personal benefits and privacy risks, we theorize that users hold social considerations (i.e., social benefits and risks) that underlie their acceptance decisions. To test our propositions, we chose the context of COVID-19 contact tracing apps and conducted a qualitative pre-study and longitudinal quantitative main study with 589 participants from Germany and Switzerland. Our findings confirm the prominence of individual privacy calculus in explaining intention to use and actual behavior. While privacy risks are a significant determinant of intention to use, social risks (operationalized as fear of mass surveillance) have a notably stronger impact. Our mediation analysis suggests that social risks represent the underlying mechanism behind the observed negative link between individual privacy risks and contact tracing apps' acceptance. Furthermore, we find a substantial intention–behavior gap. KW - digital contact tracing KW - privacy calculus KW - longitudinal study KW - privacy risks KW - surveillance KW - intention-behavior gap Y1 - 2022 U6 - https://doi.org/10.1016/j.ijinfomgt.2022.102473 SN - 0268-4012 VL - 64 SP - 1 EP - 16 PB - Elsevier CY - Kidlington ER - TY - JOUR A1 - AbuJarour, Safa'a A1 - Ajjan, Haya A1 - Fedorowicz, Jane A1 - Köster, Antonia T1 - ICT support for refugees and undocumented immigrants JF - Communications of the Association for Information Systems : CAIS N2 - Immigrant integration has become a primary political concern for leaders in Germany and the United States. The information systems (IS) community has begun to research how information and communications technologies can assist immigrants and refugees, such as by examining how countries can facilitate social-inclusion processes. Migrants face the challenge of joining closed communities that cannot integrate or fear doing so. We conducted a panel discussion at the 2019 Americas Conference on Information Systems (AMCIS) in Cancun, Mexico, to introduce multiple viewpoints on immigration. In particular, the panel discussed how technology can both support and prevent immigrants from succeeding in their quest. We conducted the panel to stimulate a thoughtful and dynamic discussion on best practices and recommendations to enhance the discipline's impact on alleviating the challenges that occur for immigrants in their host countries. In this panel report, we introduce the topic of using ICT to help immigrants integrate and identify differences between North/Central America and Europe. We also discuss how immigrants (particularly refugees) use ICT to connect with others, feel that they belong, and maintain their identity. We also uncover the dark and bright sides of how governments use ICT to deter illegal immigration. Finally, we present recommendations for researchers and practitioners on how to best use ICT to assist with immigration. KW - refugees KW - immigration KW - social inclusion KW - deterrence KW - ICT KW - bright side KW - dark side Y1 - 2020 U6 - https://doi.org/10.17705/1CAIS.04840 SN - 1529-3181 VL - 48 SP - 456 EP - 475 PB - Association for Information Systems CY - New York, NY ER - TY - JOUR A1 - AbuJarour, Safa'a A1 - Ajjan, Haya A1 - Fedorowicz, Jane A1 - Owens, Dawn T1 - How working from home during COVID-19 affects academic productivity JF - Communications of the Association for Information Systems : CAIS N2 - The coronavirus disease of 2019 (COVID-19) pandemic has forced most academics to work from home. This sudden venue change can affect academics' productivity and exacerbate the challenges that confront universities as they face an uncertain future. In this paper, we identify factors that influence academics' productivity while working from home during the mandate to self-isolate. From analyzing results from a global survey we conducted, we found that both personal and technology-related factors affect an individual's attitude toward working from home and productivity. Our results should prove valuable to university administrators to better address the work-life challenges that academics face. KW - work from home KW - academic KW - COVID-19 KW - productivity KW - WFH KW - technology KW - usefulness KW - family-work conflict Y1 - 2021 U6 - https://doi.org/10.17705/1CAIS.04808 SN - 1529-3181 VL - 48 SP - 55 EP - 64 PB - Association for Information Systems CY - New York, NY ER - TY - JOUR A1 - Achsani, Noer Azam A1 - Strohe, Hans Gerhard T1 - Dynamic causal links between the russian stock exchange and selected international stock markets Y1 - 2004 ER - TY - JOUR A1 - Adam, Berit T1 - Öffentliches Rechnungswesen JF - Handbuch zur Verwaltungsreform Y1 - 2019 SN - 978-3-658-21562-0 SP - 443 EP - 456 PB - Springer CY - Wiesbaden ET - 5., vollständig überarb. Aufl. ER - TY - JOUR A1 - Adelhelm, Silvia A1 - Braun, Andreas A1 - Gronau, Norbert A1 - Lürig, Detlef A1 - Müller, Elisabeth A1 - Vladova, Gergana A1 - Wagner, Dieter T1 - Mit Open Innovation zum Erfolg BT - So verbessern mittelständische Pharmaunternehmen ihre Innovationsprozesse JF - Handbuch prozessorientiertes Wissensmanagment Y1 - 2014 SN - 978-3-95545-026-7 SP - 211 EP - 226 PB - GITO CY - Berlin ER - TY - JOUR A1 - Al-Ani, Ayad T1 - What is the Role for Civil Society, State Institutions, Entrepreneurs and Non State Actors After the Arab Spring? JF - Arabian Journal of Business and Management Review Y1 - 2016 U6 - https://doi.org/10.4172/2223-5833.1000241 SN - 2223-5833 VL - 6 IS - 4 ER - TY - JOUR A1 - Aleff, Hans-Jörg A1 - Steden, Philip T1 - Die Verflechtung deutscher Unternehmen - Konsequenzen mehrstufiger Beteiligungen Y1 - 2000 ER - TY - JOUR A1 - Algieri, Bernardina A1 - Kalkuhl, Matthias A1 - Koch, Nicolas T1 - A tale of two tails: Explaining extreme events in financialized agricultural markets JF - Food policy : economics planning and politics of food and agriculture N2 - The substantial booms and busts in agricultural prices marked by extreme events across commodities lead to heated debates about the effects of speculative trading on commodity price fluctuations. This study proposes a new approach to understanding extreme events and boom-bust processes in agricultural markets. Using weekly futures data for twelve indexed agricultural commodities during 2006 to 2016, we find that extreme price changes, located in the 10% tails of the distribution, cluster across agricultural markets. We then implement a multinomial logit model to investigate which factors are associated with the propagation of extreme events. Specifically, we disentangle three transmission conduits. (1) The macroeconomic conduit captures the possibility that the synchronized extreme price events are generated by business-cycle driven demand shifts mainly in emerging economies. (2) The financial conduit refers to potential links between extreme returns and the increasing flow of money from financial participants into agricultural futures markets. (3) Finally, the energy conduit accounts for possible spillover effects due to oil price shocks. Our results indicate an important role of managed money positions and oil prices while the real demand channel remains mostly insignificant. (C) 2017 Elsevier Ltd. All rights reserved. KW - Agricultural prices KW - Futures market KW - Tail events KW - GARCH analysis KW - Multinomial logit Y1 - 2017 U6 - https://doi.org/10.1016/j.foodpol.2017.05.004 SN - 0306-9192 SN - 1873-5657 VL - 69 SP - 256 EP - 269 PB - Elsevier CY - Oxford ER -