@article{ReichardSchroeter2021, author = {Reichard, Christoph and Schr{\"o}ter, Eckhard}, title = {Civil Service and Public Employment}, series = {Public Administration in Germany}, journal = {Public Administration in Germany}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-030-53696-1}, doi = {10.1007/978-3-030-53697-8_13}, pages = {205 -- 223}, year = {2021}, abstract = {The German system of public sector employment (including civil servants and public employees) qualifies as a classical European continental civil service model moulded in traditional forms of a Weberian bureaucracy. Its features include a career-based employment system with entry based on levels of formal qualification. Coordinated by legal frames and centralised collective bargaining, the civil service is, at the same time, decentralised and flexible enough to accommodate regional differences and societal changes. In comparison, the civil service system stands out for its high degrees of professionalism and legal fairness with low levels of corruption or cronyism.}, language = {en} } @periodical{OPUS4-56143, title = {Editorial Board}, series = {Public management review}, volume = {19}, journal = {Public management review}, number = {10}, publisher = {Taylor \& Francis}, address = {Abingdon}, issn = {1471-9037}, doi = {10.1080/14719037.2017.1367563}, year = {2017}, language = {en} } @incollection{HustedtSeyfried2020, author = {Hustedt, Thurid and Seyfried, Markus}, title = {Challenges, triggers and initiators of climate policies and implications for policy formulation}, series = {Leidenschaft und Augenmaß}, booktitle = {Leidenschaft und Augenmaß}, editor = {Hickmann, Thomas and Lederer, Markus}, publisher = {Nomos}, address = {Baden-Baden}, isbn = {978-3-8487-5249-2}, doi = {10.5771/9783845294292-169}, pages = {169 -- 180}, year = {2020}, language = {en} } @article{Reichard2006, author = {Reichard, Christoph}, title = {Strengthening competitiveness of local public service providers in Germany}, series = {International review of administrative sciences : an international journal of comparative public administration}, volume = {72}, journal = {International review of administrative sciences : an international journal of comparative public administration}, number = {4}, publisher = {Sage}, address = {London}, issn = {0020-8523}, doi = {10.1177/0020852306070079}, pages = {473 -- 492}, year = {2006}, abstract = {This article discusses the challenges for providers of local public services to adapt to increasing marketization and competition in the public sector. Based on some empirical evidence from local government in Germany, the article describes different adaptive measures in the past and shows the legal restrictions to strengthening performance and particularly competitiveness. Furthermore, the article presents some findings from good practice cases of local service providers in Germany who have successfully exposed themselves to market mechanisms. Finally, the article discusses observed results of increased competitiveness in the local government sector, with special regard to quality, efficiency and public employment. The article concludes with describing necessary elements of a competitive regime for public services and with some general reflections about the role of competition in the public sector.}, language = {en} } @misc{vanHeldenReichard2018, author = {van Helden, Jan and Reichard, Christoph}, title = {Management control and public sector performance management}, series = {Baltic Journal of Management}, volume = {14}, journal = {Baltic Journal of Management}, number = {1}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {1746-5265}, doi = {10.1108/BJM-01-2018-0021}, pages = {158 -- 176}, year = {2018}, abstract = {Purpose The purpose of this paper is to investigate whether and how evolving ideas about management control (MC) emerge in research about public sector performance management (PSPM). Design/methodology/approach This is a literature review on PSPM research through using a set of key terms derived from a review of recent developments in MC. Findings MC research, originating in the management accounting discipline, is largely disconnected from PSPM research as part of public administration and public management disciplines. Overlaps between MC and PSPM research are visible in a cybernetic control approach, control variety and contingency-based reasoning. Both academic communities share an understanding of certain issues, although under diverging labels, especially enabling controls or, in a more general sense, usable performance controls, horizontal controls and control packaging. Specific MC concepts are valuable for future PSPM research, i.e. trust as a complement of performance-based controls in complex settings, and strategy as a variable in contingency-based studies. Research limitations/implications Breaking the boundaries between two currently remote research disciplines, on the one hand, might dismantle "would-be" innovations in one of these disciplines, and, on the other hand, may provide a fertile soil for mutual transfer of knowledge. A limitation of the authors' review of PSPM research is that it may insufficiently cover research published in the public sector accounting journals, which could be an outlet for MC-inspired PSPM research. Originality/value The paper unravels the "apparent" and "real" differences between MC and PSPM research, and, in doing so, takes the detected "real" differences as a starting point for discussing in what ways PSPM research can benefit from MC achievements.}, language = {en} } @article{RingelingReichard2018, author = {Ringeling, Arthur and Reichard, Christoph}, title = {Some Reflections on the Development of Education for Public Administration in Europe}, series = {Public Administration in Europe. Governance and Public Management}, journal = {Public Administration in Europe. Governance and Public Management}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-319-92856-2}, doi = {10.1007/978-3-319-92856-2_19}, pages = {203 -- 212}, year = {2018}, abstract = {The chapter presents an overview about the evolution of the teaching dimension in the academic debate within the EGPA community. Major topics of EGPA's permanent study group on "PA and teaching" over the last decade are displayed. From a more general perspective, the authors discuss the various types and target groups of academic programs in Public Administration and their change over time. They also shed some light on the change of contents and pedagogical approaches in the last decades. Furthermore, different patterns and degrees of institutionalization of Public Administration as academic discipline across Europe are illustrated. In a short r{\´e}sum{\´e} the authors reflect about future educational developments in our field and about the role of EGPA}, language = {en} } @misc{GrossiReichardThomassonetal.2017, author = {Grossi, Giuseppe and Reichard, Christoph and Thomasson, Anna and Vakkuri, Jarmo}, title = {Editorial}, series = {Public money \& management : integrating theory and practice in public management}, volume = {37}, journal = {Public money \& management : integrating theory and practice in public management}, publisher = {Routledge, Taylor \& Francis Group}, address = {Abingdon}, issn = {0954-0962}, doi = {10.1080/09540962.2017.1344007}, pages = {379 -- 386}, year = {2017}, language = {en} } @phdthesis{Vu2012, author = {Vu, Thi Thanh Van}, title = {Local government on the way to good governance}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-93943}, school = {Universit{\"a}t Potsdam}, pages = {vii, 254}, year = {2012}, abstract = {Bad governance causes economic, social, developmental and environmental problems in many developing countries. Developing countries have adopted a number of reforms that have assisted in achieving good governance. The success of governance reform depends on the starting point of each country - what institutional arrangements exist at the out-set and who the people implementing reforms within the existing institutional framework are. This dissertation focuses on how formal institutions (laws and regulations) and informal institutions (culture, habit and conception) impact on good governance. Three characteristics central to good governance - transparency, participation and accountability are studied in the research. A number of key findings were: Good governance in Hanoi and Berlin represent the two extremes of the scale, while governance in Berlin is almost at the top of the scale, governance in Hanoi is at the bottom. Good governance in Hanoi is still far from achieved. In Berlin, information about public policies, administrative services and public finance is available, reliable and understandable. People do not encounter any problems accessing public information. In Hanoi, however, public information is not easy to access. There are big differences between Hanoi and Berlin in the three forms of participation. While voting in Hanoi to elect local deputies is formal and forced, elections in Berlin are fair and free. The candidates in local elections in Berlin come from different parties, whereas the candidacy of local deputies in Hanoi is thoroughly controlled by the Fatherland Front. Even though the turnout of voters in local deputy elections is close to 90 percent in Hanoi, the legitimacy of both the elections and the process of representation is non-existent because the local deputy candidates are decided by the Communist Party. The involvement of people in solving local problems is encouraged by the government in Berlin. The different initiatives include citizenry budget, citizen activity, citizen initiatives, etc. Individual citizens are free to participate either individually or through an association. Lacking transparency and participation, the quality of public service in Hanoi is poor. Citizens seldom get their services on time as required by the regulations. Citizens who want to receive public services can bribe officials directly, use the power of relationships, or pay a third person - the mediator ("C{\`o}" - in Vietnamese). In contrast, public service delivery in Berlin follows the customer-orientated principle. The quality of service is high in relation to time and cost. Paying speed money, bribery and using relationships to gain preferential public service do not exist in Berlin. Using the examples of Berlin and Hanoi, it is clear to see how transparency, participation and accountability are interconnected and influence each other. Without a free and fair election as well as participation of non-governmental organisations, civil organisations, and the media in political decision-making and public actions, it is hard to hold the Hanoi local government accountable. The key differences in formal institutions (regulative and cognitive) between Berlin and Hanoi reflect the three main principles: rule of law vs. rule by law, pluralism vs. monopoly Party in politics and social market economy vs. market economy with socialist orientation. In Berlin the logic of appropriateness and codes of conduct are respect for laws, respect of individual freedom and ideas and awareness of community development. People in Berlin take for granted that public services are delivered to them fairly. Ideas such as using money or relationships to shorten public administrative procedures do not exist in the mind of either public officials or citizens. In Hanoi, under a weak formal framework of good governance, new values and norms (prosperity, achievement) generated in the economic transition interact with the habits of the centrally-planned economy (lying, dependence, passivity) and traditional values (hierarchy, harmony, family, collectivism) influence behaviours of those involved. In Hanoi "doing the right thing" such as compliance with law doesn't become "the way it is". The unintended consequence of the deliberate reform actions of the Party is the prevalence of corruption. The socialist orientation seems not to have been achieved as the gap between the rich and the poor has widened. Good governance is not achievable if citizens and officials are concerned only with their self-interest. State and society depend on each other. Theoretically to achieve good governance in Hanoi, institutions (formal and informal) able to create good citizens, officials and deputies should be generated. Good citizens are good by habit rather than by nature. The rule of law principle is necessary for the professional performance of local administrations and People's Councils. When the rule of law is applied consistently, the room for informal institutions to function will be reduced. Promoting good governance in Hanoi is dependent on the need and desire to change the government and people themselves. Good governance in Berlin can be seen to be the result of the efforts of the local government and citizens after a long period of development and continuous adjustment. Institutional transformation is always a long and complicated process because the change in formal regulations as well as in the way they are implemented may meet strong resistance from the established practice. This study has attempted to point out the weaknesses of the institutions of Hanoi and has identified factors affecting future development towards good governance. But it is not easy to determine how long it will take to change the institutional setting of Hanoi in order to achieve good governance.}, language = {en} } @misc{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {4}, issn = {1867-5808}, doi = {10.25932/publishup-60804}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608040}, pages = {30}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @phdthesis{Dribbisch2017, author = {Dribbisch, Katrin}, title = {Translating innovation}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-104719}, school = {Universit{\"a}t Potsdam}, pages = {VIII, 217}, year = {2017}, abstract = {This doctoral thesis studies the process of innovation adoption in public administrations, addressing the research question of how an innovation is translated to a local context. The study empirically explores Design Thinking as a new problem-solving approach introduced by a federal government organisation in Singapore. With a focus on user-centeredness, collaboration and iteration Design Thinking seems to offer a new way to engage recipients and other stakeholders of public services as well as to re-think the policy design process from a user's point of view. Pioneered in the private sector, early adopters of the methodology include civil services in Australia, Denmark, the United Kingdom, the United States as well as Singapore. Hitherto, there is not much evidence on how and for which purposes Design Thinking is used in the public sector. For the purpose of this study, innovation adoption is framed in an institutionalist perspective addressing how concepts are translated to local contexts. The study rejects simplistic views of the innovation adoption process, in which an idea diffuses to another setting without adaptation. The translation perspective is fruitful because it captures the multidimensionality and 'messiness' of innovation adoption. More specifically, the overall research question addressed in this study is: How has Design Thinking been translated to the local context of the public sector organisation under investigation? And from a theoretical point of view: What can we learn from translation theory about innovation adoption processes? Moreover, there are only few empirical studies of organisations adopting Design Thinking and most of them focus on private organisations. We know very little about how Design Thinking is embedded in public sector organisations. This study therefore provides further empirical evidence of how Design Thinking is used in a public sector organisation, especially with regards to its application to policy work which has so far been under-researched. An exploratory single case study approach was chosen to provide an in-depth analysis of the innovation adoption process. Based on a purposive, theory-driven sampling approach, a Singaporean Ministry was selected because it represented an organisational setting in which Design Thinking had been embedded for several years, making it a relevant case with regard to the research question. Following a qualitative research design, 28 semi-structured interviews (45-100 minutes) with employees and managers were conducted. The interview data was triangulated with observations and documents, collected during a field research research stay in Singapore. The empirical study of innovation adoption in a single organisation focused on the intra-organisational perspective, with the aim to capture the variations of translation that occur during the adoption process. In so doing, this study opened the black box often assumed in implementation studies. Second, this research advances translation studies not only by showing variance, but also by deriving explanatory factors. The main differences in the translation of Design Thinking occurred between service delivery and policy divisions, as well as between the first adopter and the rest of the organisation. For the intra-organisational translation of Design Thinking in the Singaporean Ministry the following five factors played a role: task type, mode of adoption, type of expertise, sequence of adoption, and the adoption of similar practices.}, language = {en} }