@phdthesis{Janetschek2016, author = {Janetschek, Hannah}, title = {Water development programs in India}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-401337}, school = {Universit{\"a}t Potsdam}, pages = {279}, year = {2016}, abstract = {In the past decades, development cooperation (DC) led by conventional bi- and multilateral donors has been joined by a large number of small, private or public-private donors. This pluralism of actors raises questions as to whether or not these new donors are able to implement projects more or less effectively than their conventional counterparts. In contrast to their predecessors, the new donors have committed themselves to be more pragmatic, innovative and flexible in their development cooperation measures. However, they are also criticized for weakening the function of local civil society and have the reputation of being an intransparent and often controversial alternative to public services. With additional financial resources and their new approach to development, the new donors have been described in the literature as playing a controversial role in transforming development cooperation. This dissertation compares the effectiveness of initiatives by new and conventional donors with regard to the provision of public goods and services to the poor in the water and sanitation sector in India. India is an emerging country but it is experiencing high poverty rates and poor water supply in predominantly rural areas. It lends itself for analyzing this research theme as it is currently being confronted by a large number of actors and approaches that aim to find solutions for these challenges . In the theoretical framework of this dissertation, four governance configurations are derived from the interaction of varying actor types with regard to hierarchical and non-hierarchical steering of their interactions. These four governance configurations differ in decision-making responsibilities, accountability and delegation of tasks or direction of information flow. The assumption on actor relationships and steering is supplemented by possible alternative explanations in the empirical investigation, such as resource availability, the inheritance of structures and institutions from previous projects in a project context, gaining acceptance through beneficiaries (local legitimacy) as a door opener, and asymmetries of power in the project context. Case study evidence from seven projects reveals that the actors' relationship is important for successful project delivery. Additionally, the results show that there is a systematic difference between conventional and new donors. Projects led by conventional donors were consistently more successful, due to an actor relationship that placed the responsibility in the hands of the recipient actors and benefited from the trust and reputation of a long-term cooperation. The trust and reputation of conventional donors always went along with a back-up from federal level and trickled down as reputation also at local level implementation. Furthermore, charismatic leaders, as well as the acquired structures and institutions of predecessor projects, also proved to be a positive influencing factor for successful project implementation. Despite the mixed results of the seven case studies, central recommendations for action can be derived for the various actors involved in development cooperation. For example, new donors could fulfill a supplementary function with conventional donors by developing innovative project approaches through pilot studies and then implementing them as a supplement to the projects of conventional donors on the ground. In return, conventional donors would have to make room the new donors by integrating their approaches into already programs in order to promote donor harmonization. It is also important to identify and occupy niches for activities and to promote harmonization among donors on state and federal sides. The empirical results demonstrate the need for a harmonization strategy of different donor types in order to prevent duplication, over-experimentation and the failure of development programs. A transformation to successful and sustainable development cooperation can only be achieved through more coordination processes and national self-responsibility.}, language = {en} } @article{KuhlmannHellstromRambergetal.2021, author = {Kuhlmann, Sabine and Hellstrom, Mikael and Ramberg, Ulf and Reiter, Renate}, title = {Tracing divergence in crisis governance}, series = {International review of administrative sciences : an international journal of comparative public administration}, volume = {87}, journal = {International review of administrative sciences : an international journal of comparative public administration}, number = {3}, publisher = {Sage Publ.}, address = {London}, issn = {0020-8523}, doi = {10.1177/0020852320979359}, pages = {556 -- 575}, year = {2021}, abstract = {This cross-country comparison of administrative responses to the COVID-19 pandemic in France, Germany and Sweden is aimed at exploring how institutional contexts and administrative cultures have shaped strategies of problem-solving and governance modes during the pandemic, and to what extent the crisis has been used for opportunity management. The article shows that in France, the central government reacted determinedly and hierarchically, with tough containment measures. By contrast, the response in Germany was characterized by an initial bottom-up approach that gave way to remarkable federal unity in the further course of the crisis, followed again by a return to regional variance and local discretion. In Sweden, there was a continuation of 'normal governance' and a strategy of relying on voluntary compliance largely based on recommendations and less - as in Germany and France - on a strategy of imposing legally binding regulations. The comparative analysis also reveals that relevant stakeholders in all three countries have used the crisis as an opportunity for changes in the institutional settings and administrative procedures. Points for practitioners COVID-19 has shown that national political and administrative standard operating procedures in preparation for crises are, at best, partially helpful. Notwithstanding the fact that dealing with the unpredictable is a necessary part of crisis management, a need to further improve the institutional preparedness for pandemic crises in all three countries examined here has also become clear. This should be done particularly by way of shifting resources to the health and care sectors, strengthening the decentralized management of health emergencies, stocking and/or self-producing protection material, assessing the effects of crisis measures, and opening the scientific discourse to broader arenas of experts.}, language = {en} } @phdthesis{Nasery2019, author = {Nasery, Mustafa}, title = {The success and failure of civil service reforms in Afghanistan}, doi = {10.25932/publishup-44473}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-444738}, school = {Universit{\"a}t Potsdam}, pages = {viii, 258}, year = {2019}, abstract = {The Government will create a motivated, merit-based, performance-driven, and professional civil service that is resistant to temptations of corruption and which provides efficient, effective and transparent public services that do not force customers to pay bribes. — (GoIRA, 2006, p. 106) We were in a black hole! We had an empty glass and had nothing from our side to fill it with! Thus, we accepted anything anybody offered; that is how our glass was filled; that is how we reformed our civil service. — (Former Advisor to IARCSC, personal communication, August 2015) How and under what conditions were the post-Taleban Civil Service Reforms of Afghanistan initiated? What were the main components of the reforms? What were their objectives and to which extent were they achieved? Who were the leading domestic and foreign actors involved in the process? Finally, what specific factors influenced the success and failure Afghanistan's Civil Service Reforms since 2002? Guided by such fundamental questions, this research studies the wicked process of reforming the Afghan civil service in an environment where a variety of contextual, programmatic, and external factors affected the design and implementation of reforms that were entirely funded and technically assisted by the international community. Focusing on the core components of reforms—recruitment, remuneration, and appraisal of civil servants—the qualitative study provides a detailed picture of the pre-reform civil service and its major human resources developments in the past. Following discussions on the content and purposes of the main reform programs, it will then analyze the extent of changes in policies and practices by examining the outputs and effects of these reforms. Moreover, the study defines the specific factors that led the reforms toward a situation where most of the intended objectives remain unachieved. Doing so, it explores and explains how an overwhelming influence of international actors with conflicting interests, large-scale corruption, political interference, networks of patronage, institutionalized nepotism, culturally accepted cronyism and widespread ethnic favoritism created a very complex environment and prevented the reforms from transforming Afghanistan's patrimonial civil service into a professional civil service, which is driven by performance and merit.}, language = {en} } @article{SeyfriedReith2019, author = {Seyfried, Markus and Reith, Florian}, title = {The seven deadly sins of quality management: trade-offs and implications for further research}, series = {Quality in higher education}, volume = {25}, journal = {Quality in higher education}, number = {3}, publisher = {Routledge, Taylor \& Francis Group}, address = {Abingdon}, issn = {1353-8322}, doi = {10.1080/13538322.2019.1683943}, pages = {289 -- 303}, year = {2019}, abstract = {Quality management in higher education is generally discussed with reference to commendable outcomes such as success, best practice, improvement or control. This paper, though, focuses on the problems of organising quality management. It follows the narrative of the seven deadly sins, with each 'sin' illustrating an inherent trade-off or paradox in the implementation of internal quality management in teaching and learning in higher education institutions. Identifying the trade-offs behind these sins is essential for a better understanding of quality management as an organisational problem.}, language = {en} } @phdthesis{Herold2019, author = {Herold, Jana}, title = {International Bureaucracies as Governance Actors}, school = {Universit{\"a}t Potsdam}, pages = {233}, year = {2019}, abstract = {This study assesses and explains international bureaucracies' performance and role as policy advisors and as expert authorities from the perspective of domestic stakeholders. International bureaucracies are the secretariats of international organizations that carry out their work including generating knowledge, providing policy advice and implementing policy programs and projects. Scholars increasingly regard them as governance actors that are able to influence global and domestic policy making. In order to explain this influence, research has mainly focused on international bureaucracies' formal features and/or staff characteristics. The way in which they are actually perceived by their domestic stakeholders, in particular by national bureaucrats, has not been systematically studied. Yet, this is equally important, given that they represent international bureaucracies' addressees and are actors that (potentially) make use of international bureaucracies' policy advice, which can be seen as an indicator for international bureaucracies' influence. Accordingly, I argue that domestic stakeholders' assessments can likewise contribute to explaining international bureaucracies' influence. The overarching research questions the study addresses are what are national stakeholders' perspectives on international bureaucracies and under which conditions do they consider international bureaucracies' policy advice? In answering these questions, I focus on three specific organizational features that the literature has considered important for international bureaucracies' independent influence, namely international bureaucracies' performance and their role as policy advisors and as expert authorities. These three features are studied separately in three independent articles, which are presented in Part II of this article-based dissertation. To answer the research questions, I draw on novel data from a global survey among ministry officials of 121 countries. The survey captures ministry officials' assessments of international bureaucracies' features and their behavior with respect to international bureaucracies' policy advice. The overall sample comprises the bureaucracies of nine global and nine regional international organizations in eight thematic areas in the policy fields of agriculture and finance. The overall finding of this study is that international bureaucracies' performance and their role as policy advisors and expert authorities as perceived by ministry officials are highly context-specific and relational. These features vary not only across international bureaucracies but much more intra-organizationally across the different thematic areas that an international bureaucracy addresses, i.e. across different thematic contexts. As far as to the relational nature of international bureaucracies' features, the study generally finds strong variation across the assessments by ministry officials from different countries and across thematic areas. Hence, the findings highlight that it is likewise important to study international bureaucracies via the perspective of their stakeholders and to take account of the different thematic areas and contexts in which international bureaucracies operate. The study contributes to current research on international bureaucracies in various ways. First, it directly surveys one important type of domestic stakeholders, namely national ministry officials, as to how they evaluate certain aspects of international bureaucracies instead of deriving them from their structural features, policy documents or assessments by their staff. Furthermore, the study empirically tests a range of theoretical hypotheses derived from the literature on international bureaucracies' influence, as well as related literature. Second, the study advances methods of assessing international bureaucracies through a large-N, cross-national expert survey among ministry officials. A survey of this type of stakeholder and of this scope is - to my knowledge - unprecedented. Yet, as argued above, their perspectives are equally important for assessing and explaining international bureaucracies' influence. Third, the study adapts common theories of international bureaucracies' policy influence and expert authority to the assessments by ministry officials. In so doing, it tests hypotheses that are rooted in both rationalist and constructivist accounts and combines perspectives on international bureaucracies from both International Relations and Public Administration. Empirically supporting and challenging these hypotheses further complements the theoretical understanding of the determinants of international bureaucracies' influence among national bureaucracies from both rationalist and constructivist perspectives. Overall, this study advances our understanding of international bureaucracies by systematically taking into account ministry officials' perspectives in order to determine under which conditions international bureaucracies are perceived to perform well and are able to have an effect as policy advisors and expert authorities among national bureaucracies. Thereby, the study helps to specify to what extent international bureaucracies - as global governance actors - are able to permeate domestic governance via ministry officials and, thus, contribute to the question of why some international bureaucracies play a greater role and are ultimately able to have more influence than others.}, language = {en} } @article{HeinzelLiese2021, author = {Heinzel, Mirko Noa and Liese, Andrea}, title = {Expert authority and support for COVID-19 measures in Germany and the UK}, series = {West European politics}, journal = {West European politics}, publisher = {Taylor \& Francis}, address = {Abingdon}, issn = {0140-2382}, doi = {10.1080/01402382.2021.1873630}, pages = {1258 -- 1282}, year = {2021}, abstract = {During COVID-19, various public institutions tried to shape citizens' behaviour to slow the spread of the pandemic. How did their authority affect citizens' support of public measures taken to combat the spread of COVID-19? The article makes two contributions. First, it presents a novel conceptualisation of authority as a source heuristic. Second, it analyses the authority of four types of public institutions (health ministries, universities, public health agencies, the WHO) in two countries (Germany and the UK), drawing on novel data from a survey experiment conducted in May 2020. On average, institutional endorsements seem to have mattered little. However, there is an observable polarisation effect where citizens who ascribe much expertise to public institutions support COVID-19 measures more than the control group. Furthermore, those who ascribe little expertise support them less than the control group. Finally, neither perception of biases nor exposure to institutions in public debates seems consistently to affect their authority.}, language = {en} } @article{Daviter2017, author = {Daviter, Falk}, title = {Coping, taming or solving}, series = {Policy studies}, volume = {38}, journal = {Policy studies}, number = {6}, publisher = {Routledge, Taylor \& Francis Group}, address = {Abingdon}, issn = {0144-2872}, doi = {10.1080/01442872.2017.1384543}, pages = {571 -- 588}, year = {2017}, abstract = {One of the truisms of policy analysis is that policy problems are rarely solved. As an ever-increasing number of policy issues are identified as an inherently ill-structured and intractable type of wicked problem, the question of what policy analysis sets out to accomplish has emerged as more central than ever. If solving wicked problems is beyond reach, research on wicked problems needs to provide a clearer understanding of the alternatives. The article identifies and explicates three distinguishable strategies of problem governance: coping, taming and solving. It shows that their intellectual premises and practical implications clearly contrast in core respects. The article argues that none of the identified strategies of problem governance is invariably more suitable for dealing with wicked problems. Rather than advocate for some universally applicable approach to the governance of wicked problems, the article asks under what conditions different ways of governing wicked problems are analytically reasonable and normatively justified. It concludes that a more systematic assessment of alternative approaches of problem governance requires a reorientation of the debate away from the conception of wicked problems as a singular type toward the more focused analysis of different dimensions of problem wickedness.}, language = {en} }