@article{FischerSiegelProelleretal.2022,
  author    = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas},
  title     = {Resilience through digitalisation},
  series = {Public management review},
  volume    = {25},
  journal   = {Public management review},
  number    = {4},
  publisher = {Routledge, Taylor \& Francis},
  address   = {London},
  issn      = {1471-9037},
  doi       = {10.1080/14719037.2022.2037014},
  pages     = {808 -- 835},
  year      = {2022},
  abstract  = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.},
  language  = {en}
}
@misc{FischerSiegelProelleretal.2022,
  author    = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas},
  title     = {Resilience through digitalisation},
  series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {4},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-60804},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608040},
  pages     = {30},
  year      = {2022},
  abstract  = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.},
  language  = {en}
}
@article{ThielePruin2021,
  author    = {Thiele, Lukas and Pruin, Andree},
  title     = {Does large-scale digital collaboration contribute to crisis management?},
  series = {der moderne staat - Zeitschrift f{\"u}r Public Policy, Recht und Management},
  volume    = {14},
  journal   = {der moderne staat - Zeitschrift f{\"u}r Public Policy, Recht und Management},
  number    = {2-2021},
  publisher = {Verlag Barbara Budrich},
  address   = {Leverkusen-Opladen},
  issn      = {1865-7192},
  doi       = {10.3224/dms.v14i2.07},
  pages     = {334 -- 350},
  year      = {2021},
  abstract  = {In recent years, collaborative approaches to crisis management involving citizens have gained increasing attention. One example is the \#WirVsVirus hackathon, which was conducted in response to the COVID-19 pandemic and had over 28,000 participants. Because research on large-scale, digital collaboration in crisis situations is scarce, consequences of their use in crisis management remain unclear. This article relies on the open governance paradigm as a lens for studying two projects emerging from the hackathon. Based on nine qualitative expert interviews, we ask how digital open governance affects governance capacity and legitimacy in crisis management. Our findings suggest that digital open governance can contribute to governance capacity and legitimacy, as it mobilises large, diverse groups of citizens to quickly develop citizen-centric, ready-to-use solutions for crisisrelated problems. However, we also identified potential problems, including risks regarding legitimacy and accountability, difficulties with scalable solutions, and questionable long-term impacts.},
  language  = {de}
}