@article{LuebbeWeske2012, author = {Luebbe, Alexander and Weske, Mathias}, title = {Determining the effect of tangible business process modeling}, year = {2012}, language = {en} } @article{LuebbeWeske2011, author = {Luebbe, Alexander and Weske, Mathias}, title = {Bringing design thinking to business process modeling}, isbn = {978-3-642-13756-3}, year = {2011}, language = {en} }