@article{LutherTiberiusBrem2020, author = {Luther, Laura and Tiberius, Victor and Brem, Alexander}, title = {User experience (UX) in business, management, and psychology}, series = {Multimodal technologies and interaction : open access journal}, volume = {4}, journal = {Multimodal technologies and interaction : open access journal}, number = {2}, publisher = {MDPI}, address = {Basel}, issn = {2414-4088}, doi = {10.3390/mti4020018}, pages = {19}, year = {2020}, abstract = {User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.}, language = {en} }