@article{RoggeSoltiWeske2015, author = {Rogge-Solti, Andreas and Weske, Mathias}, title = {Prediction of business process durations using non-Markovian stochastic Petri nets}, series = {Information systems}, volume = {54}, journal = {Information systems}, publisher = {Elsevier}, address = {Oxford}, issn = {0306-4379}, doi = {10.1016/j.is.2015.04.004}, pages = {1 -- 14}, year = {2015}, abstract = {Companies need to efficiently manage their business processes to deliver products and services in time. Therefore, they monitor the progress of individual cases to be able to timely detect undesired deviations and to react accordingly. For example, companies can decide to speed up process execution by raising alerts or by using additional resources, which increases the chance that a certain deadline or service level agreement can be met. Central to such process control is accurate prediction of the remaining time of a case and the estimation of the risk of missing a deadline. To achieve this goal, we use a specific kind of stochastic Petri nets that can capture arbitrary duration distributions. Thereby, we are able to achieve higher prediction accuracy than related approaches. Further, we evaluate the approach in comparison to state of the art approaches and show the potential of exploiting a so far untapped source of information: the elapsed time since the last observed event. Real-world case studies in the financial and logistics domain serve to illustrate and evaluate the approach presented. (C) 2015 Elsevier Ltd. All rights reserved.}, language = {en} } @book{RoggeSoltiMansvanderAalstetal.2013, author = {Rogge-Solti, Andreas and Mans, Ronny S. and van der Aalst, Wil M. P. and Weske, Mathias}, title = {Repairing event logs using stochastic process models}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-258-2}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-66797}, publisher = {Universit{\"a}t Potsdam}, pages = {19}, year = {2013}, abstract = {Companies strive to improve their business processes in order to remain competitive. Process mining aims to infer meaningful insights from process-related data and attracted the attention of practitioners, tool-vendors, and researchers in recent years. Traditionally, event logs are assumed to describe the as-is situation. But this is not necessarily the case in environments where logging may be compromised due to manual logging. For example, hospital staff may need to manually enter information regarding the patient's treatment. As a result, events or timestamps may be missing or incorrect. In this paper, we make use of process knowledge captured in process models, and provide a method to repair missing events in the logs. This way, we facilitate analysis of incomplete logs. We realize the repair by combining stochastic Petri nets, alignments, and Bayesian networks. We evaluate the results using both synthetic data and real event data from a Dutch hospital.}, language = {en} }