@book{SmirnovReijersNugterenetal.2010, author = {Smirnov, Sergey and Reijers, Hajo A. and Nugteren, Thijs and Weske, Mathias}, title = {Business process model abstraction : theory and practice}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-054-0}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41782}, publisher = {Universit{\"a}t Potsdam}, pages = {17}, year = {2010}, abstract = {Business process management aims at capturing, understanding, and improving work in organizations. The central artifacts are process models, which serve different purposes. Detailed process models are used to analyze concrete working procedures, while high-level models show, for instance, handovers between departments. To provide different views on process models, business process model abstraction has emerged. While several approaches have been proposed, a number of abstraction use case that are both relevant for industry and scientifically challenging are yet to be addressed. In this paper we systematically develop, classify, and consolidate different use cases for business process model abstraction. The reported work is based on a study with BPM users in the health insurance sector and validated with a BPM consultancy company and a large BPM vendor. The identified fifteen abstraction use cases reflect the industry demand. The related work on business process model abstraction is evaluated against the use cases, which leads to a research agenda.}, language = {en} } @book{SmirnovWeidlichMendlingetal.2009, author = {Smirnov, Sergey and Weidlich, Matthias and Mendling, Jan and Weske, Mathias}, title = {Action patterns in business process models}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-009-0}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-33586}, publisher = {Universit{\"a}t Potsdam}, pages = {19}, year = {2009}, abstract = {Business process management experiences a large uptake by the industry, and process models play an important role in the analysis and improvement of processes. While an increasing number of staff becomes involved in actual modeling practice, it is crucial to assure model quality and homogeneity along with providing suitable aids for creating models. In this paper we consider the problem of offering recommendations to the user during the act of modeling. Our key contribution is a concept for defining and identifying so-called action patterns - chunks of actions often appearing together in business processes. In particular, we specify action patterns and demonstrate how they can be identified from existing process model repositories using association rule mining techniques. Action patterns can then be used to suggest additional actions for a process model. Our approach is challenged by applying it to the collection of process models from the SAP Reference Model.}, language = {en} }