@article{MetzRotheSchmitt1999,
  author    = {Metz, Anna-Marie and Rothe, Heinz-J{\"u}rgen and Schmitt, C. H},
  title     = {Arbeitsbedingte psychische Belastungen - Analye, Bewertung und Intervention},
  year      = {1999},
  language  = {de}
}
@article{MetzRothe1999,
  author    = {Metz, Anna-Marie and Rothe, Heinz-J{\"u}rgen},
  title     = {Nervenkrieg am Arbeitsplatz},
  year      = {1999},
  language  = {de}
}
@article{TimpeRothe1999,
  author    = {Timpe, K.-P. and Rothe, Heinz-J{\"u}rgen},
  title     = {Mensch-Maschine-Systeme},
  year      = {1999},
  language  = {de}
}
@article{RotheMetz1999,
  author    = {Rothe, Heinz-J{\"u}rgen and Metz, Anna-Marie},
  title     = {Chancen und Risiken f{\"u}r die psychophysische Gesundheit von Besch{\"a}ftigten im Teleservicebereich},
  year      = {1999},
  language  = {de}
}
@article{MetzRothe1999,
  author    = {Metz, Anna-Marie and Rothe, Heinz-J{\"u}rgen},
  title     = {Erfassung und Bewertung psychischer Belastungen : Screening pathogener Arbeitsbelastungen},
  year      = {1999},
  language  = {de}
}
@article{RotheMetzDegener1999,
  author    = {Rothe, Heinz-J{\"u}rgen and Metz, Anna-Marie and Degener, Mirko},
  title     = {Mental load of call center agents},
  year      = {1999},
  language  = {en}
}