@article{MuellerTrier2005,
  author    = {M{\"u}ller, Claudia and Trier, M.},
  title     = {A Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings},
  isbn      = {3-7908-1574-8},
  year      = {2005},
  abstract  = {Cost-efficient production of high-quality learning contents is an important success factor for a sustainable and economic realisation of E-Learning. This necessitates the design of sustainable production processes, which create reusable Learning Objects and require minimal resources. In such a context, this contribution introduces a practical and business-process oriented Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings. It has been developed and applied in a project that produces learning contents for a Master program of an international virtual university. After the introduction of a reengineering method, a special analysis instrument for E-Learning has been designed to analyse the existing production processes and to improve them in terms of efficiency, costs, standard- compliance, and process automation. The method introduced is hence not focussing on individual technical solutions but on the efficiency of the whole E-Learning production and value chain. It gives an orientation for establishing and maintaining sustainable and competitive E-Learning production processes with appropriate effort.},
  language  = {en}
}
@article{BahrsMueller2005,
  author    = {Bahrs, Julian and M{\"u}ller, Claudia},
  title     = {Modelling and analysis of knowledge intensive business processes},
  year      = {2005},
  abstract  = {This contribution gives an overview on the scientific discipline of business process oriented knowledge management. It presents results and recent developments as well as an overview of this year's workshop on Modelling and Analysis of Knowledge Intensive Business Processes (KiBP 2005)},
  language  = {en}
}
@article{BahrsGronauMuelleretal.2005,
  author    = {Bahrs, Julian and Gronau, Norbert and M{\"u}ller, Claudia and Schmid, Simone},
  title     = {Modellierung von Wissenskonversionen entlang wissensintensiver Gesch{\"a}ftsprozesse},
  year      = {2005},
  abstract  = {Der vorliegende Beitrag gibt eine Einf{\"u}hrung in die Analyse und Optimierung wissensintensiver Gesch{\"a}ftsprozesse. Dazu wird die Modellierungsmethodik KMDL® vorgestellt und ein Szenario ihrer Anwendung auf wissensintensive Prozesse im Finanzdienstleistungssektor entworfen. Dies wird exemplarisch am Dienstleistungsentwicklungsprozess sowie am Kundenberatungsprozess demonstriert. Dabei werden f{\"u}r beide Prozesse durch den Einsatz der KMDL® erkennbare Potenzialfelder aufgezeigt und Handlungsempfehlungen entworfen.},
  language  = {de}
}
@article{MuellerBahrsGronau2005,
  author    = {M{\"u}ller, Claudia and Bahrs, Julian and Gronau, Norbert},
  title     = {Evaluation of KMDL Models of Knowledge intensive Business Processes in the Area of Software Engineering},
  year      = {2005},
  abstract  = {Process oriented knowledge management focuses on knowledge intensive business processes. For modelling and analysis of these processes the modelling technique KMDL (Knowledge Modeling and Description Language) has been developed. KMDL is a method to describe knowledge flows and conversions along and between business processes. Thereby KMDL identifies existing and utilized information as well as knowledge of individual participants and of the entire company. This research-in-progress contribution introduces a practical example in the field of software engineering, in which KMDL models are evaluated to identify process improvements, e.g. by adding knowledge management activities. Therefore three individual views focussing on selected aspects of interest are introduced.},
  language  = {en}
}
@article{GronauMuellerBahrs2005,
  author    = {Gronau, Norbert and M{\"u}ller, Claudia and Bahrs, Julian},
  title     = {Modelling and analysis of knowledge intensive business processes (Workshop KiBP 2005)},
  isbn      = {3-00-016020-5},
  year      = {2005},
  language  = {en}
}